Thematic Reviews

Thematic Description

In a single, collaborative platform, connect, understand, and prioritize customer feedback. AI-driven sentiment and thematic analysis provides clear insights. You can get the most out of customer feedback with AI-driven theme and sentiment analysis. This will reveal the insights that will move important metrics in your company. One-click integrations make it easy to connect your feedback from online reviews and chats, surveys, and other sources. Thematic can automatically redact data to make it easier for teams to use feedback in a safe and compliant manner. Thematic tags feedback with themes and sentiments as they arise, and quantifies repeated themes. Search tools are available to help you find similar themes and gain more insight. You can modify themes easily with controls such as edit, ignore, and merge. Use powerful analysis tools to identify the top issues. Filtering controls can be used to segment and refine your results using structured data. Set up alerts to notify you of emergent issues so that you can quickly click through to find the root cause.