Average Ratings 0 Ratings
Average Ratings 0 Ratings
Similar Products
-
SurveySparrowA platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
-
MotivosityMotivosity is an all-in-one employee recognition and rewards platform designed to help companies build stronger culture, deeper connection, and higher engagement. From peer-to-peer shoutouts to milestone celebrations and lifestyle rewards, Motivosity makes appreciation easy and impactful. The platform includes built-in surveys, real-time feedback tools, and flexible reward options like Amazon, PayPal, custom swag, and more. It integrates seamlessly with tools like Slack, Microsoft Teams, ADP, BambooHR, and other leading HRIS systems—so it fits right into your workflow. HR leaders love the measurable impact: • 36% lower turnover • 196% boost in eNPS • 106% increase in peer connection If you're looking to simplify recognition and create a culture where people feel seen, valued, and motivated—Motivosity delivers.
-
SogolyticsSogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
-
BirdeyePlease also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
-
DropTrackDropTrack is a software program that helps independent artists, record labels, and producers promote their music. DropTrack helps you get your music heard by industry professionals such as bloggers, global DJs, radio stations, music supervisors and playlist curators. DropTrack gives real-time analytics and feedback on who listened and when.
-
ScreenMeetScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.
-
Descartes SellercloudDescartes Sellercloud is an all-in-one ecommerce platform designed to help businesses manage and grow their operations by centralizing control over product catalogs, inventory, orders, purchasing, fulfillment, and shipping. With more than 350 integrations to major marketplaces like Amazon, Shopify, and The Home Depot, Sellercloud enables sellers to expand their customer base and diversify sales channels effortlessly. The platform automates many repetitive tasks, reducing manual effort and allowing companies to increase operational efficiency and speed up order fulfillment. It offers tailored solutions for various ecommerce models, including wholesale, retail, 3PL, FBA, and refurbished products, making it versatile for different business needs. Customers consistently highlight Sellercloud’s ability to eliminate inventory errors, automate workflows, and support rapid growth. Sellercloud also provides a dedicated product expert to guide clients through onboarding and help them optimize their workflows. The platform’s scalable architecture supports businesses as they grow and face new challenges in ecommerce. Overall, Sellercloud delivers a comprehensive toolkit to manage every aspect of online selling with ease.
-
ServoDeskEasy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates and acknowledges tickets automatically. - Features rich reporting tool and dynamic dashboards. - Roles based Customer Portal - Simple to use business rules and workflows to drive automated processes. - API's for integration with third party software. We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
-
Act!Act! Advantage, a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform, is the culmination of nearly four decades of feedback. Every feature is designed to reflect how today’s SMBs run their businesses and helps them stay organized, attract new customers, and turn relationships into results. Act! Advantage includes the largest injection of new functionality in Act’s history, broadening its footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
-
MindCloudMindCloud is not only a modern iPaaS but also provides a full service solution for small and medium sized businesses that doesn't require you assigning technical staff to the project. We have over 50 pre-built connectors and can add any new software platform that has an API or allows automated import/exports. We also support EDI and FTP integrations. Some of our features connectors are: Salesforce, Monday.com, Hubspot, QuickBooks Desktop, QuickBooks Online, Method:CRM, Zapier, Walmart, Amazon, Overstock, Ebay, Groupon, Mercado Libre, HSN, Airtable, Google Sheets and many, many others. Automate all of your business process with MindCloud. Eliminate double data entry. Integrate your business. Simplify your life.
Description
You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.
Description
Unite, comprehend, and prioritize customer feedback on a comprehensive and collaborative platform. Gain valuable insights through AI-enhanced thematic and sentiment analysis. Maximize the potential of your customer feedback using advanced theme and sentiment evaluations that uncover insights critical to enhancing your business metrics. Seamlessly integrate feedback from various sources such as online reviews, chats, and surveys with one-click functionalities. Thematic simplifies the use of feedback by automatically redacting data, ensuring that teams can work with information safely and in compliance with regulations. It categorizes feedback into themes and sentiments as they arise and quantifies recurring themes for deeper understanding. Utilize search functionalities to explore similar themes and gather additional insights. Effortlessly adjust themes using options like edit, ignore, and merge. Identify major concerns with robust analytical tools, and apply filtering mechanisms to segment and refine your findings based on structured data. Establish alerts for emerging issues and quickly navigate to pinpoint the exact root causes, allowing for proactive management and resolution of customer concerns. This comprehensive approach fosters a deeper connection with customers and informs strategic decisions effectively.
API Access
Has API
API Access
Has API
Integrations
Medallia
SurveyMonkey
Zendesk
Pricing Details
$20 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FeedbackExpress
Country
United Kingdom
Website
www.edesk.com/feedbackexpress/
Vendor Details
Company Name
Thematic
Founded
2015
Country
New Zealand
Website
www.getthematic.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
