CHI Express Description

Give your team the tools they need to improve customer satisfaction. Ask questions, schedule surveys, and get feedback by SMS, Email, and NPS Dashboards. This tool captures customer satisfaction information from your website, mobile apps, SMS, or email notifications. To improve customer experience, you can review real-time CSAT & NPS metrics. Automating repetitive tasks such as sending reminders and payment information, and making communication via digital mediums can help to enhance engagement and maintain relationships with customers, vendors, and employees. In minutes, you can create your online survey. Reach your audience from any device. View survey results graphically or in real-time. You can create survey questions, schedule surveys, get feedback via SMS, Email, or mobile devices, and review CSAT and NPS in real time dashboards. CHI® Express allows you to measure CX and CSAT metrics in real time. Your ideas can be converted into survey questions. Identify the type of data you want and select the appropriate question type text.

Pricing

Free Trial:
Yes

Integrations

No Integrations at this time

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Company Details

Company:
Logica Infotech Services
Year Founded:
2010
Headquarters:
India
Website:
www.chiexpress.net

Media

CHI Express Screenshot 1
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Product Details

Platforms
SaaS
Windows
Android
iPhone
iPad
Type of Training
Documentation
Live Online
Customer Support
Online
Phone Support

CHI Express Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis