FeedbackExpress Description

You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.

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Pricing

Pricing Starts At:
$20 per month

Integrations

No Integrations at this time

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Company Details

Company:
FeedbackExpress
Headquarters:
United Kingdom
Website:
www.edesk.com/feedbackexpress/

Media

Play Video FeedbackExpress Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Webinars
Customer Support
Business Hours
Online Support

FeedbackExpress Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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