Alternatives to Blitzz

NinjaOne (formerly NinjaRMM) is the leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers around the world, and is consistently ranked #1 for our world-class customer support. The NinjaOne platform gives IT teams proactive endpoint monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in a unified solution with a fast, modern, intuitive interface.

ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.

Elevate your service management to new heights with BlueFolder, the all-in-one solution designed for field service providers, maintenance teams, and support organizations. Streamline your workflows, enhance customer satisfaction, and boost efficiency with our comprehensive suite of features. Effortlessly manage work orders through our intuitive interface, ensuring nothing slips through the cracks. With intelligent dispatch and scheduling tools, optimize resource allocation to minimize downtime and maximize productivity. Build lasting customer relationships using our CRM features, keeping track of interactions and service history for personalized service. Stay connected on the go with our mobile app, enabling real-time collaboration, work order updates, and client communication from anywhere. Take control of assets and equipment and contract management. Simplify financial processes with billing and invoicing features, generating accurate invoices and receiving payments optimizing cash flow to your business. Gain valuable insights into your business performance through customizable reports and analytics. Make informed decisions and identify areas for improvement. BlueFolder seamlessly integrates with other essential tools.

VSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment. With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents.

ISL Light is a remote desktop software that is easy to use for security-conscious users. It offers great value-performance. ISL Light is a powerful tool for IT staff and support personnel to solve problems remotely via remote support, unattended access, or screen-sharing from mobile devices. It is cross-platform and provides 256-bit encrypted sessions, all the standard remote access features, as well as session recording, chat, videocall and multi-monitor support, file transfers, reporting, and many other important extras. Users can choose between cloud and on-premise services. ISL Online license doesn't limit the number or workstations of clients, users, and users you can support. It is a reliable, highly secure software that can be used in all industries, including banks, hospitals, government institutions, and insurances.

TeamViewer takes remote support to the next level with a wider coverage of mobile devices, operating systems, and OT devices than other competitors. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device

Electric is changing the way businesses manage IT. Electric provides real-time IT support for over 30,000 users and central IT management to more than 600 customers. This offers companies a 50% savings in IT costs and standardized security across devices, apps and networks.

LogMeIn Rescue by GoTo, is a reliable and affordable remote support software. Rescue is a powerful remote support software that allows businesses to improve their support team's productivity and provide seamless support for their users. Its top features are remote control, remote diagnosis, multi-platform, device configuration, support for video, integrations and APIs. Help agents and employees do more. Help desk technicians can solve problems on inactive devices using features such as system info, scripting and unattended accessibility. Remote access software shouldn't compromise your security. Rescue protects your users and business with HIPAA compliant multi-factor authentication and banking-grade 256 bit AES encryption. With features such as permission-based security and SSO, password policy, IP login restrictions, and password policies, you can ensure that security is maintained across the board.

Remote IT administration and management software allows you to remotely control Windows, Mac OS X and Linux computers. This makes it possible to quickly support thousands of users without ever leaving your desk. Dameware provides remote assistance that includes remote desktop control and remote administration of Windows tasks from a single central console.

SolarWinds®, Dameware Remote Everywhere, (DRE), is a powerful remote support solution that allows IT professionals to quickly access any device or platform to resolve issues. It provides clear visibility and communication capabilities to quickly solve technical problems and delight end users. DRE is packed with powerful tools, reporting and session monitoring, but at a fraction of the cost of expensive, premium solutions.

Real-time visual support for customers and field teams helps you resolve issues faster. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. SnapSupport is constantly helping tech companies. Check out what our clients and partners have to say about the experience. SnapSupport is available to you. You can take your customer service and field support to the next level. Your field engineers will be able to fix problems quickly and avoid multiple trips. Assist them remotely when they have a problem. Automates and streamlines the inspection reporting process. For quick inspections, create checklists using our mobile or RealWear HMT-1 apps. With configurable checklists, you can speed up equipment maintenance. A mobile app that allows for self-support and visual support can increase customer satisfaction.

Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.

vMobile Collaborator transforms a call for assistance into a live streaming video collaborative session. Customers and field technicians can collaborate in real-time to improve issue resolution. To visually collaborate on issues, project progress, inspection verification, and other matters, share vMobile Collaborator among customers, employees, manufacturer support, and outside contractors. Access knowledge whenever and wherever it's needed. vMobile Collaborator interfaces seamlessly with your existing software platforms to allow for seamless content association. All images and videos captured, documents shared, collaboration sessions, and work orders are linked to your customer records, work orders, and internal files.

At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

HelpWire is a remote desktop service designed for businesses and independent IT consultants. It offers user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. With HelpWire, IT support services become more streamlined, enhancing the productivity of customer support teams of all sizes. Technicians can instantly access their clients' Windows and MacOS computers, allowing for direct and timely issue resolution, negating the need for expensive and time-intensive on-site visits. Essential features: - Easy session initiation - Support for multiple workstations - Cross-platform connections - Multi-monitor viewing - Drag-and-drop file transfer - Integrated chat - Team invitations - Client directory

Organizations often struggle to deliver results on large projects. IVO believes it doesn't have be this way. The company can get the best technology partner to bring the best technological solution to their business. This results in significant improvements to company processes. It allows employees to plan, forecast, and schedule more efficiently, as well as allowing them to deliver their products on time and with less capital. Two factors are combined to increase customer loyalty and profitability. The bottom line IVO's Digital Transformation experts bring you better business performance. We have unparalleled industry knowledge in the region and are uniquely qualified to support Field Service Cloud implementations.

Built for operational efficiency. Designed to encourage team collaboration. Viewabo helps you provide technical support faster and easier by turning your phone camera into your eyes. Connect with customers via SMS. Customers can click on the link and share their smartphone camera with you so that you can solve issues as if they were in your presence. Why tell customers to fix their problems when you can show it? During live video sessions, you can annotate the screen to show customers what to do. Freeze frame the video of the customer at any time for a clearer and more detailed view, making it easier to work together towards a resolution. Share how you support to save time. You can share recordings with other teams in a few clicks to achieve your goals more quickly. Viewabo remote visual assistance transforms frustrating customer experience into easier diagnosis and quicker resolutions using visual cues. This makes everyone's life easier than traditional support methods.

They are your back. We have your back. Customers around the globe can get real-time support and service. Reduce call times, speed up resolutions, and lower overall costs. Cisco Webex Support will exceed your expectations. Remote technical support via a dynamic platform. Remote support available around the clock and across the globe. Being there for your customers is key to growing your business. You can build your business with exceptional service that is available from anywhere. There's no waiting. Fewer frustrations. Happier customers. Your customers will be happier if they can access help via your product, your website, or email. They will be automatically routed and queued to ensure they get the help they need quickly and get back at work. An all-star team will have a powerful toolbox. Give your reps the tools they need in order to shine. Support up to five customers at once, work across platforms, and jump firewalls in a flash.

Leading enterprises have found the #1 solution to securely access and support any device, anywhere in the globe. All in One Secure Remote Support Solution. BeyondTrust Remote Support (formerly Bomgar) allows you to support Windows, Mac OS, Linux, iOS and Android as well as peripherals using one secure tool. More devices, more platforms, more people, more locations. End-users and customers can get reliable, instant remote support from anywhere in the world. Focus on the problem, not the connection, and you can accomplish more. With seamless, high-quality remote assistance for all end-users, you can improve service levels and customer satisfaction. You can provide enterprise-grade, scalable support that keeps your business afloat, no matter if you're fixing a Linux server over the ocean or an iPhone in the middle of town.

Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers. It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network. Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas. It allows your support agents to see things from the customer’s perspective - almost as good a site visit.

OTRS can be used to support any team within your company. It combines all the tools necessary to make service management successful. - Ticketing - calendaring, - CMDB Process management Reporting Multiple channels for customer access Knowledge base Service catalog and other information. Your teams have all the information they need and workflows at their fingertips to provide seamless service and customer satisfaction. Customers love the self-service options available through an external portal. They can share knowledge bases articles and informational pages, and they can send requests directly to your team. The SERVIEW CERTIFIED TOOL seal was given to the OTRS service management software.

InfoCision offers a range of services, from traditional call center services to advanced training. We offer call center tools that reduce calls, combine alternative channels, and improve customer satisfaction. Tools are used to enhance and improve your call center environment. They can pre-fill customer data and demographics and score incoming calls. They also train call center agents using eLearnings and simulations. They can also measure quality and motivate staff. InfoCision is a leading provider of direct marketing solutions to companies in a variety of industries. Our clients are empowered to make informed decisions that maximize the return on their investment. We offer a full range of marketing services, including traditional call center services and advanced training solutions. Find out how we can assist your business with its marketing needs. InfoCision is a brand that spans multiple industries. We work to better serve our clients.

UJET is a cloud-native and mobile-focused customer service platform that helps organizations make support an integral part their business by engaging customers across all channels and endpoints. We transform customer interactions by integrating channels and integrated communications, modernizing customer experience. Our tools provide multichannel support for voice, text, web, and mobile apps. Customer support should be seamless for customers. It must empower agents with the best tools and enable brands to provide the best customer support experience. Google Nest, Instacart and Postmates are among the companies that trust UJET to power customer support programs. This allows for reliability, security, and scaling across the globe.

SecureLink is the market leader in vendor privileged access management and remote support for highly regulated enterprises and technology vendors. SecureLink is used by more than 30,000 organizations around the world. SecureLink's purpose-built platform is trusted by top-notch companies in many industries, including legal, gaming, healthcare, financial services and retail. SecureLink is headquartered at Austin, Texas.

Connect securely to any platform, device, or network. No matter what industry, most network data breaches are caused by unsecured remote access points. Impero Connect's security features are built from the ground up to exceed compliance and security standards. They can also be customized to meet your business's specific needs. Multiple remote access points can be costly and increase your network vulnerability. Impero Connect consolidates access to support devices and end users across your network as well as the Internet. Multi-factor authentication and customisable security credentials give you one tool for accessing internal and external resources. Our broad platform support allows for fast, flexible access via a single interface.

Ulysses, a web-based customer service platform, is easily deployable in the cloud, private cloud, or on client premises. Ulysses delivers winning results faster than the competition and without compromise. Ulysses is unique because it monitors and measures your success with its SLA driven workflow engine. Ulysses dramatically reduces the cost of customer interactions and increases customer satisfaction and profitability.

The newest in Customer Relationship Management (CRM), job Scheduling, and Customer Marketing software for entrepreneurs, business owners, and mobile businesses. JOBDONE Software is committed to providing businesses like yours with a simple, user-friendly platform that you can take wherever you go. Our support staff and experts have extensive industry experience. They understand the challenges faced by service-based mobile businesses. We are committed to providing you with reliable tools and an exceptional user experience. JOBDONE Software integrates with products you already love and has scheduling and task delegation tools to help companies large and small run at their best. You have precious time on the clock. Reclaim it by simplifying and use it for things like quality control, customer support, marketing, and more.

NexGen Virtual Office is a revolutionary digital workplace that creates PLACE and PRESENCE. It makes it possible to be together even when you are far away. Beautifully designed digital offices for remote schools and teams with 1-click secure video conference, advanced chat and real-time office status. The absence of visible company culture is a major problem with most digital office platforms. NexGen Virtual Office's customizable options increase team engagement. You can customize floor plans, room design and function, company branding, custom bots and many other options. You can see how NexGen's digital spaces can best suit your needs by requesting a live demo. We will also discuss pricing and custom solutions.

Radmin is a highly secure and reliable remote access product. Radmin has been used by more than 100,000 companies around the world to provide remote tech support for employees. It's used by the military, financial institutions, technology experts, and governments. Radmin is an essential tool for any IT Professional. Radmin's fastest operating speed makes remote computers as easy to use as local ones. You can control remote computers from anywhere with 3G internet connections thanks to its low-bandwidth optimization. Radmin's security features are built-in. Radmin protects all data transferred with AES256-bit encryption. Radmin has never been compromised in the 17 years since its creation.

Next-generation enterprise remote access and support. Single Sign-On, Conditional Acces, Multitenancy, and many more. It is infinitely scalable, securely controlled, and can be used for unlimited purposes. TeamViewer Tensor™, an enterprise remote connectivity cloud platform, allows organizations to deploy large-scale IT management platforms to quickly access, support, or control any device or machine from anywhere. TeamViewer Tensor is powered by the largest global remote connectivity infrastructure, which connects more than 2.5 billion devices and covers 200 countries. It scales linearly to meet enterprise needs, providing fast, reliable connectivity as well as real-time support tools in an easily deployable SaaS environment. TeamViewer Tensor secure remotely connected connectivity powers IT support for employees and customers in all industries. Support technicians can instantly connect to, manage and remotely control any computer or mobile device.

Sentinel Software Monetization solutions provide licensing, protection and entitlement management to help drive business growth. Sentinel can help you get the most out of your software. Our software solutions allow customers to generate new revenue streams, improve operational efficiency and customer satisfaction, as well as gain valuable business insight. Sentinel's award-winning technology has helped build a strong global customer base, with more than 10,000 customers in over 30 industries and 100 countries. Sentinel solutions allow you to offer flexible business models and capture new revenue opportunities. They also minimize revenue leakage. Sentinel solutions can simplify supply chain processes, increase business continuity, reduce risk, and eliminate operational overhead. Sentinel solutions allow you to create a highly personal and connected user experience to increase customer satisfaction and reduce churn.

High-quality remote video interactions can be provided at any time, any place, and on any device. Secure video sessions between patients and their clinicians. Live video enables customer service agents to engage with customers and provide support. Facilitate effective collaboration between experts and field workers using video. Support appointment-driven and one-to-one video interactions in real-time. You can create a seamless experience by sending reminders and one-click invitations. End-to-end encryption ensures data security that is compliant with HIPAA and GDPR regulations. To provide complete audit trails, record sessions. Video that adapts to poor network conditions will guarantee a great experience. Automatically switch to audio to keep the conversation flowing without interruption. You can access assistance seamlessly across all devices, operating systems, browsers, and browsers. To connect with ease, there is no need to download or install any software.

Schedule service calls and dispatch opportunities. GPS mapping allows you to track technicians in the field. On a dashboard, you can monitor tech sales and set goals. GPS mapping allows you to find the fastest route to your appointments. You can create premium, mid-range, and economy options in just one click. This is proven to increase sales. The app allows you to scan credit cards, take signatures, and generate invoices. To keep all transactions in sync, import and export to QuickBooks To stay connected with your customers, create your own homeowners app. Customers can track their service history, warranties, and service plans from their smartphone. Maintain customer relationships and ensure customer satisfaction. The real-time results dashboard allows you to easily track trends in purchasing. The jobi homeowners app can be branded with your company logo as a contractor. It allows you to stay in touch with your customers, and gives them a valuable tool to track services, maintenance plans, and other information.

The cloud software Getscreen.me allows you to connect to your desktop from anywhere via a direct link through your browser. The quick support function allows you to quickly connect to the user's computer in order to help him solve a problem. You can set up permanent access if you need to connect often. This saves time and allows you to call customers or ask questions in the chat window. If you have a large company, you can create teams and work together under the same account. Getscreen.me is completely safe. The service uses the HTTPS protocol which includes AES encryption. We use algorithms to detect and block attempts to match passwords and one-time links. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.

Screen Share enabled support can turn your customers into raving fans. Support time can be reduced by up to 82% in just minutes Real-time resolution increases customer satisfaction. Transform your support team into a profit center. It's easy to provide support when you can see the problems your customers are having and can help them find a solution. Median allows you to monitor any visitor to your website and see their interactions with it in real-time. You can simply join a session and place your mouse on the screen of someone who has a problem. Stop wasting time asking customers for details and save yourself years of support. Share your screen with just one click. Get Started Free Median is fully integrated to 12 of the most popular chat programs. With a click, you can go from chat to screen sharing in just seconds. The Median code installed on your website will allow you to screen share in an interactive and easy way.

MarketBox software makes it easy to simplify your service business and allows you to grow. MarketBox software was created to address the unique challenges faced by businesses with mobile workforces. Our suite of tools allows you to manage worker's schedules and travel zones easily. Your customers can book and schedule appointments online with you. No more back and forth -- just closed sales. Did You Know? 40% of bookings are made outside of normal business hours. 77% of customers agree that it is important to be able to cancel or change appointments online. Customers can book online and see a 50% increase in booking frequency. Easily manage mobile and virtual service providers. To optimize logistics and maximize revenue, manage each worker's travel zones. Do not waste time or money on workers stuck in traffic or on the road. To automate your sales, you can sell more by working less.

Field Service Software combines all the best features to automate admin tasks and deliver exceptional customer service. fieldd knows where your staff is located, what your job takes, and what your charges are so it can suggest the best availability for your customers. Our Online Booking Portal allows for payments, customer profiles, messaging, and job tracking. The fieldd CRM allows you to instantly customize the experience for your home service business. Pre-built for Shop & Mobile based businesses, mobile only services, or pickup & drop service companies. Fieldd can take over the admin work, so why hire more staff? Fieldd can be quickly trained to learn how you run your home-service company so that they can handle repetitive tasks. Fieldd CRM can be used to build service areas with travel time. This will ensure that your staff arrive on time and stay on schedule.

Ksavi Workforce field service management is a solution that improves employee productivity, lowers operating costs, and increases profitability for organizations that deliver services in the field. Our software allows real-time connectivity between mobile workers and the service center, increasing the number of jobs performed per day. Mobile asset management and optimal job scheduling increase customer satisfaction, which keeps the company's reputation high. Reduce the time spent on the ground. Real-time storage of task realization data. Your inventory assets should be available on-site. Access customer history and documentation online. During field activities, create inventory requirements. Get valuable feedback from customers. To meet your commitments, keep track of all appointments. To serve your customer, always send qualified and fully-equipped employees. SLA support can help you manage your requests.

Mavenoid is a scalable solution for support companies in the hardware industry. You can help your customers with everything from setup to daily use to troubleshooting. Mavenoid was designed for hardware support. Want to find out how it works with your product? Visit our test drive area to see it in action. Printers, speakers, dishwashers, and robots. Mavenoid provides product support for some of the most famous brands in the world. You get seamless product support that works in days, not months. In minutes, turn your knowledge and expertise into a product assistant. Automate repetitive inquiries like troubleshooting and installation, warranty handling, etc. With a suite of tools, you can quickly escalate issues. Live video support allows agents to be more interactive. Chatbots can be used to answer simple questions and encourage casual conversations. Chit-chat. We don't believe that. We help you solve real problems.

To reduce operational costs, manage tasks and work orders and get real-time information directly from field agents. You can create cellular forms that you can customize to suit different workflows and gather valuable data. The technician with the best skills will be selected using planning and automation tools. To support ad-hoc service calls and increase resource usage, provide the real-time location information of the field service team. GPS location tracking can be used to track employee time and improve resource allocation. Track driver pickups and deliveries, and get proof of delivery in real time. OfficeTrack is a revolutionary workforce management solution that optimizes field service management, drives efficiency, and improves customer satisfaction. OfficeTrack has a wide range functionality that can be easily customized to suit the needs of all industries, small and large to large enterprises.

Fieldpoint's field service software allows you to increase efficiency, streamline processes, and optimize your service management experience. You can seamlessly integrate your ERPs and accounting systems, create a great user experience, unlock the productivity you need, and get the results your company needs. You can now use your mobile device to do all of your work in the company. Fieldpoint's Field Service Management Software will help your company improve productivity, increase revenue, and improve customer satisfaction. We can help you support complex service schedules, high volumes in the field, and volatile schedules. Based on your individual needs, automate, manage, monitor, and streamline field service operations. A native mobile app for field service allows service managers and field technicians to access data online as well as offline. Fieldpoint's API integrations and packaged integrations are a strong strength.

Shafers make it easier and more efficient to manage every aspect of your business, from dispatching to purchasing to payroll and accounting. Our service management solution keeps all of your important information in one place so you can concentrate on what is most important. Don't wait for payment. Mobile invoicing allows technicians to collect payments instantly. Print the invoice on-site, take the credit card information, and send the payment to the back office. Instantly. Many software companies outsource the task of helping users. Explorer is different. Our support team is made up of caring, skilled professionals with years of experience in both the software and service industry. All time zones are supported and maintenance clients receive free software updates so they have the most recent features and enhancements. Customers can get answers faster and easier than ever before. Reduce wait times and frustration.

Transform your business using industry-leading field service management software. ServiceBench is the perfect tool to connect your network, streamline your processes and boost your productivity. Platform powerful enough to run your entire business. All types of repairs. Manage your techs and customers, as well as work in flight, ordering parts, claiming, & billing. Large organizations use it to power their business. World class solution for managing the entire customer experience. Your customers will enjoy a seamless, convenient service experience. Everyone is informed of the most recent status of the repair from the moment the customer schedules the job to the moment it's completed. Enterprise tools provide complete historical and current information for individual and business service events. Drive first-call completions, customer satisfaction and profitability. Schedule follow-up visits onsite.

Remote Access Plus is an enterprise remote service solution that allows system administrators and IT help desk personnel to troubleshoot remote computers from one central location. Advanced Remote Control, Remote Shutdown and Remote File Transfer are just a few of the powerful tools that Remote Access Plus offers. This allows for a superior remote support experience that dramatically reduces problem resolution time from days to minutes. Remote Access Plus is an enterprise remote support tool that allows system administrators and IT help desk personnel to troubleshoot remote computers from one central location. The system administrator will benefit from the powerful tools included in Remote Access Plus.

Business Central offers a range of tools that can help you manage and track service. These tools can be used to support repair shop operations and field service operations. They can be used in complex customer service distribution systems, industrial services environments with bills-of-materials, and high volume dispatching service technicians with requirements for spare part management. Field Service Management for Business Central mobile dashboard enhancements by iCepts Technology allows for a better experience for remote personnel. Business Central features allow you to deliver service according to the service orders you have fulfilled and the contracts you have created. The Dispatch Board will make it easy for dispatchers and service technicians to locate outstanding service orders. The Dispatch Board displays at a glance which orders are currently in progress and which ones are completed.

DualDesk remote support software is powerful and easy to use. It is a one-time cost that allows your technical support staff to remotely assist a computer anywhere on the internet via firewalls in just seconds. Remote support services allow you to work smarter and save time. You can transfer files, chat, reboot, auto-reconnect, and control remote systems in real-time, even in Safe Mode. DualDesk, a proven, industry-proven remote assistance software, is fully compatible with Windows 7, Vista, 2003, XP and 2000 in service mode, safe and application modes. DualDesk remote support software is not like an entry-level remote system and does not require multiple ports for multiple technicians. It can also support unlimited technician seats from one support file. Multiple customers can connect with one remote support technician.

AirDroid Remote support is a customer support tool designed for customer service, Help Desk, and IT support teams. It allows them to remotely manage and control attended and unattended Android devices. AirDroid Remote Support allows technicians and IT professionals to provide remote technical assistance to users, troubleshoot issues, and perform various tasks without being physically present. Features: Remote Access Unattended *Establish a security policy *Group management *Black Screen Mode *Remote Input method *Voice Call and Chat *Screen Sharing *Tutorial Gesture File Transfer

RemoteSpark allows remote workers the ability to establish secure video and audio calls with subject matter experts, when they need assistance solving complex problems. RemoteSpark allows remote workers to see what the expert sees and can use holographic assets for support. All this while keeping the user's head up and hands-free. RemoteSpark has the lowest internet bandwidth requirements of any augmented-reality communications platform. RemoteSpark is ideal for remote locations. Voice and video calls can be made using a minimum speed of 256kbps, which includes 3D holograms and IoT integrations. You can make reliable calls while connected to a mobile hotspot. All communications and assets are encrypted at rest and in transit to ensure that they meet or exceed the highest security standards. On-premise cloud computing options can be used to meet a variety of data governance needs. They can also operate fully air-gapped.

WiseMo software allows you to remotely access, control, and support PCs and Servers as well as Mac computers, Tablets and Smartphones. Our software allows you to view the screen of remote devices and control its keyboard from anywhere, from any device, whether it's a PC, browser, tablet or smartphone. Remote support, remote management, and remote access tools are all built into WiseMo Guest software. This software allows you to secure remote control over your devices, including PCs, servers, Macs, and servers. You can connect to other devices, such as servers, Macs, smartphones, tablets, and servers, and provide support for them. You can connect to unattended devices and computers and monitor them or manage them, such as Windows Servers, Info terminals, and others.