Business Software for Zendesk

Dataddo is an enterprise-grade data integration solution engineered to mitigate the operational risks inherent in data movement. Serving as a centralized connectivity backbone, the platform provides a fully managed layer that bridges the gap between any SaaS, database, or file source and your chosen destination—including AI agents. The platform excels by automating the heavy lifting; it proactively manages API updates, schema drift, and the protection of sensitive information. This ensures granular transparency across even the most intricate data flows, whether they reside on-premise, in the cloud, or in hybrid environments. By shifting the perspective of data movement from a "one-off project" to mission-critical infrastructure, Dataddo empowers engineering teams to achieve maximum reliability and redirect their focus toward high-impact AI initiatives rather than tedious pipeline maintenance.

Next Matter is the orchestration platform built for regulated financial operations. Asset managers, fund administrators, and asset servicing teams use Next Matter to run capital calls, NAV processes, investor and LP onboarding, KYC/AML, and subscriptions and redemptions — with governance built in by default, not bolted on. Every workflow ships with maker-checker approvals, exception handling, and a timestamped audit trail out of the box, so operations teams get regulator-ready evidence without extra engineering work. Ops teams build and change their own workflows — live in days, not months — and Next Matter augments the existing stack (ledgers, CRMs, KYC providers) rather than replacing it. Role-based views give task owners, oversight teams, and external guests exactly the interface they need.

Privacy360 is a unified privacy and AI governance platform that helps organisations identify, assess, and mitigate data protection risks while staying aligned with fast‑moving regulations such as GDPR, CCPA, LGPD, UK GDPR, FADP and APAC PDPA regimes. Instead of scattering DPIAs, AI risk assessments, RoPAs, DSARs, incidents and vendor reviews across spreadsheets, forms and ticketing tools, Privacy360 provides a single command centre for your entire compliance lifecycle. The platform is built by practising data protection specialists and is designed for DPOs, in‑house counsel, compliance, and outsourced privacy teams who need defensible evidence on demand. Guided workflows walk teams through DPIAs, TIAs, LIAs, AI impact assessments and cross‑border transfer reviews, capturing decisions, controls and approvals in a consistent, audit‑ready format. Linked registries connect processing activities, assets, vendors and AI systems so you can see where personal data is used, which risks apply, and how they are being treated across entities and jurisdictions. Privacy360 also includes modules for DSAR handling, consent and preference management, policy documentation, and incident/breach response with clear timelines and decision trails. Dashboards surface workload, SLA breaches and hotspots so small teams can support many business units without losing control. The result is a practical, scalable way to move from reactive, task‑based compliance to proactive, joined‑up privacy and AI governance that boards, customers and regulators can trust.

Experience the ultimate automation platform with Wrk, offering unparalleled ease and comprehensive capabilities. Gain access to a wide range of drag-and-drop API connectors, AI bots, RPA & OCR bots, and even human-based tasks, all consolidated within a single automation platform. Effortlessly connect Wrk Actions through the user-friendly Wrkflow Designer, empowering you to construct a fully customized end-to-end automation solution that precisely aligns with your unique processes. Start automating today with Wrk, for FREE!

Hay.chat is a source-available AI customer service platform built on the Model Context Protocol. It handles the repetitive stuff (order status, refund requests, address changes) on its own, and routes complex or VIP queries straight to your support team. You write playbooks in plain language to control what gets resolved automatically and what gets escalated. The architecture splits LLM reasoning from action execution. When the AI decides a refund should be processed or a record updated, a separate validation layer checks the decision before anything gets touched. Destructive operations go through two-stage confidence scoring. Connects to the tools e-commerce and SaaS teams already run: Shopify, WooCommerce, Zendesk, HubSpot, Stripe, and others. No visual flow builders. Full source code available for audit under the Hay Community Licence v1.0 (source-available, not OSI-approved open source). EU-hosted on DigitalOcean, Ireland and Amsterdam regions. Self-hosted deployment is an option. AI resolutions bundled into flat monthly tiers, not billed per resolution. Covers WhatsApp, Instagram, web chat, and email. Multilingual. From €50/month. 30-day free trial, no credit card required.

Newired allows companies to help users find resources and answers to virtually any web application. It makes it easy for the user to learn and perform on-the-go. We will not forget that digital is first and foremost for people. -Newired makes technology more accessible by replacing any disconnected documentation, tutorial or training with contextual in place guidance and support. -Newired provides in-place support to users so they can learn by doing and understand complex content. It also supports them in ensuring process compliance in complex internal applications. -Newired can easily be installed on any web-based website or application without having to modify the code. It can also be modified to meet customer needs.

Botsplash, a B2B, multi-channel conversation platform, connects businesses with their customers through a single web-based platform. Botsplash helps companies increase efficiency, generate more quality leads, and achieve higher sales. Our platform is powered by Machine Learning/NLP modules that allow for automated responses, routing and escalations, as well as live chat or SMS text. It is the perfect combination of live chat and automated bots.

My Call Cloud offers robust, stable, and user friendly hosted cloud Contact Center Solutions. My Call Cloud helps clients manage Inbound, Outbound, and Blended calls with agents in-house, or remotely. Our Call Center Software Business Partners have access to cutting-edge solutions like SMS, IVR message blasting with Text-to-Speech, FB messaging, and other services, such as No-Dial (voicemail delivery to mobile phones without ringing), and other services, such as SMS, IVR messages blasting (with text-to-speech), FB messaging, as well as other services, such as No Dial (voicemail delivery to mobile phones without ringing). My Call Cloud automated dialer technologies will upgrade your contact center software expectations. You can optimize your leads to reduce call ratios, reach sales and marketing goals, and connect with customers in real-time. With multiple internal do not call lists, built-in safeguards ensure compliance with the Telephone Consumer Protection Act. Cloud call center software that is top-of-the-line

Carbide is a tech-enabled solution that helps organizations elevate their information security and privacy management programs. Designed for teams pursuing a mature security posture, Carbide is especially valuable for companies with strict compliance obligations and a need for hands-on expert support. With features like continuous cloud monitoring and access to Carbide Academy’s educational resources, our platform empowers teams to stay secure and informed. Carbide also supports 100+ technical integrations to streamline evidence collection and satisfy security framework controls, making audit readiness faster and more efficient.

Ostendio is the only integrated security and risk management platform that leverages the strength of your greatest asset. Your people. Ostendio is the only security platform perfected for more than a decade by security industry leaders and visionaries. We know the daily challenges businesses face, from increasing external threats to complex organizational issues. Ostendio is designed to give you the power of smart security and compliance that grows with you and around you, allowing you to demonstrate trust with customers and excellence with auditors. Ostendio is a HITRUST Readiness Licensee.

Track activities, deals and orders. Segment, manage and email your customers.

Hosted Business Phone System PBX can make any company sound and function as a Fortune 500 company. All your calls can be answered by an auto-attendant. This allows callers to dial by name, choose extensions, and select departments. You can have your calls transferred to your mobile phone automatically if you're on the move. T-Max is completely geo-redundant. Our servers are hosted in top-notch data centers across the United States. Multiple carriers are used to ensure maximum connectivity to the PSTN. T-Max uses high-quality desk phones made by Yealink and Polycom. There are many models to choose from to best suit your environment. We offer a variety of reception consoles, agents phones, wireless phones, conference room phones, and wireless phones. The best Hosted Business Phone System for the price is available today. 1-888-245-34883 Departments Extensions Digital Receptionist Voice Prompts Voice Mail Fax Service And Much More

It's a worry-free way for you to manage your tenants, properties, collections and operations. You can drive your business with data-driven strategies and powerful analytics. The system gives you real-time data to optimize and manage your performance. You can download the reports you need such as income vs. possible income, late or unpaid rent, projected earnings, and many other reports that will help to manage your business more efficiently. With just a click, you can view real-time reports. Manual reports are gone! To determine the potential revenue from space used, you had to calculate actual income and subtract the discounts in order to get the absolute numbers. Tenants can also download their amenities booking information, reports, and credits from their white-label web app.

All your business operations can be managed remotely from one platform. You can improve productivity and simplify communications with reliable voice and video, fax, messaging, conferencing, and fax in the cloud. Flexible, unified cloud communications and contact centre services for small and medium-sized businesses. You can customize your settings and capabilities to make your conference calls work as you wish. You can have up to 100 people on your conference call. Our VoIP phone system or hosted PBX replaces your traditional small business phone system. It uses your broadband connection to make communication easier. You can easily share your desktop and broadcast HD video to any size meeting, large or small, as well as teleconferencing. No downloads required. You can send and receive SMS and MMS text messages online. You can also manage internet faxing right from your dashboard. Infinite offers the most current VoIP phones that are fully configured and ready to use. You just need to turn on your phone and get started talking.

Guru transforms how teams access and trust information. As an AI knowledge platform, Guru unifies company data across chats, documents, and applications, giving people and AI assistants reliable, cited answers right where they work. It connects to systems like Slack, Teams, Salesforce, and Google Workspace to surface verified insights without constant searching. With automatic verification, source visibility, and permission-aware access, Guru keeps information accurate and ensures your organization operates from one dependable source of truth.

Dropbox Business transcends mere secure file storage by offering a dynamic workspace that integrates teams, tools, and content seamlessly. Users can create, store, and share their cloud content from various applications, including Google Docs, Sheets, Slides, Microsoft Office files, and Dropbox Paper, alongside conventional files saved in Dropbox. With Dropbox Spaces, all your files and cloud-based content are centralized, allowing you to have your PowerPoint presentations situated alongside Google Docs, Trello boards, and any other tools your team utilizes. Accessing your team's work is a breeze, whether you’re on a computer, mobile device, or any web browser. By connecting platforms like Slack and Zoom, you can keep your team's files and related conversations organized in one location. Additionally, intelligently suggested files and folders empower your team by ensuring they have access to the necessary content at the right time. A robust and secure infrastructure, coupled with administrative tools for enhanced control and visibility, ensures that your organization’s data remains protected within Dropbox. This comprehensive approach not only boosts productivity but also fosters collaboration among team members, enhancing overall efficiency.

Clockify by CAKE.com is a time tracker and timesheet app with a user-friendly interface, an easy onboarding process, and a carefully selected set of features that meet customer needs precisely. What makes Clockify stand out is that its time tracking is rather intuitive, and all the data can be saved and then used for analysis with Clockify Reports. Another key aspect of Clockify is financial management. Users can mark their time entries as billable or non-billable. Then, they can easily issue invoices for the billable hours only — no manual calculations required. This also increases billing accuracy and enables more efficient budget management. One of the main benefits of using Clockify is that you can easily manage your team’s schedule, time off, and workload. You can implement PTO policies and have your team request time off through Clockify. And, you can define shifts for your employees and projects/tasks they should focus on, all in a single tool. Once set up, you can view your team’s tasks on a timeline and analyze its capacity, making sure no one is underutilized or overwhelmed with tasks. With reports, you can even see and analyze whether you’re spending too much time on certain tasks, and how to better allocate the time at hand. Insights like these are invaluable in defining future projects and task allocation on a daily basis. Clockify integrates with over 100 apps, including popular options like Jira, Zapier, Gmail, and more. Clockify integrates with other CAKE.com apps, Pumble and Plaky, too. Clockify is made by a company established way back in 2009. You get 24/7 human customer support to Clockify users on all plans (including the free one).

UnSpot is a hybrid office platform that offers everything you need. Our software is powerful. UnSpot offers a desk reservation system, scheduling software and navigation system. Simplify workspace, schedule meetings and gain insight into office data with a single smart solution. UnSpot allows you to book desks easily, create schedules and optimize your workspace.

Miro helps you keep your team's minds in sync. Miro is a virtual whiteboard and remote collaboration tool that helps cross-functional teams collaborate more effectively to create great things. Miro isn't a video conferencing tool, and Miro doesn't try to be. Miro's goal is to provide a platform for teams who work most effectively across areas, geographies, timezones to get more out of their ideas when they can't all be in the office together at the same time. It includes over 200 pre-made templates to capture and visualize ideas, collaboration tools like comments, chat screen sharing and video chat and integrations with popular business tools. Miro AI is your team's ultimate boost, empowering you to unleash your creativity and productivity like never before. We are your launchpad to the future, providing the assistance you need to bring your next big idea to life. Let Miro AI help you unlock the full potential of your team's innovation and collaboration capabilities.

TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.

Kudos® boosts engagement and performance by making recognition part of everyday work. It integrates peer-to-peer recognition, milestone celebrations, announcements, structured programs, and analytics in one platform. Recognition messages can include points, company values, and personal touches, while gamified goals promote ongoing participation. Automated celebrations acknowledge milestones, ensuring no event is missed. Announcements target specific audiences with read tracking, while Awards, Nominations, and Incentives reward excellence and participation in initiatives like training or compliance. Analytics show participation, trends, and budget use. Kudos supports Arabic, Chinese, Czech, English, French, Greek, Japanese, Polish, Portuguese, and Spanish.

VBOUT is an AI-enabled marketing platform that helps small teams create big businesses. It is a flexible platform to attract the right prospects, convert more visitors into customers, and run easy-to-launch marketing campaigns. Annual or monthly payment plans are 1/4 the cost (or less) of competing marketing automation solutions and free premium support is included . Marketing agencies can create repeatable, scalable results for their clients with VBOUT’s agency layer. VBOUT connects to thousands of 3rd-party software providers and directly to existing tools. The platform has easy, drag-and-drop landing pages and forms, an intuitive visual automation builder, social media management, email marketing tools and a growing library pre-built templates for a wide range of marketing campaigns. In-depth, native analytics and lead tracking provide marketers a full view of their pipeline, engagement and campaign performance. Choose VBOUT to create measurable results with full-funnel visibility in an affordable, flexible platform with award-winning user support.

KrispCall allows you to manage all your telephony needs, whether they are personal, business, or corporate, using one app (Web, Android and iOS). You can access international numbers from the comfort of your own home. KrispCall makes it easy to create international numbers for national, local, shortcode and toll-free numbers (for more than 100 countries) in no matter how fast you want. You can easily manage your call logs. KrispCall's unified phonebox allows you to manage and monitor all your business calls, voicemails, and recorded conversations from one place. Call your international clients through their local numbers to earn their trust. KrispCall offers international numbers for your business at an affordable price. Our embeddable widget makes it easy to reach your customers. Clients can now easily call you by clicking on the KrispCall widget embedded in their website.

Lime Connect is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Lime Connect has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via the Lime Connect AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Lime Connect a GDPR-compliant customer communication solution.

Your CRM shouldn't stress you out. Nutshell is an all-in-one CRM, sales automation, and email marketing platform that helps B2B organizations work together to win more deals. Simple enough for any user and powerful enough for any business, Nutshell is built for teams who are tired of managing separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. Every Nutshell subscription includes unlimited data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. Nutshell integrates with the software that small businesses already use, including Google Workspace, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers native iPhone and Android apps. A leading small business CRM with thousands of customers worldwide, Nutshell is ideal for any B2B business that relies on building relationships, including manufacturing companies, professional services companies, software and technology companies, wholesalers, and non-profits. Give Nutshell a look. We love growing business.