Salesloft Description
Salesloft is an AI-powered sales engagement and revenue intelligence platform designed to help organizations manage customer interactions, optimize sales processes, and improve revenue predictability. The software combines multichannel prospecting, sales automation, conversation intelligence, deal management, and revenue forecasting within a centralized system. Its Cadence functionality enables sales representatives to create structured outreach sequences incorporating emails, phone calls, and other customer engagement activities. Rhythm uses artificial intelligence and real-time buyer signals to prioritize sales tasks and recommend actions based on account activity and opportunity status. Conversation Intelligence captures and analyzes sales discussions to identify customer needs, objections, engagement patterns, and opportunities for follow-up. Deal management tools provide visibility into pipeline activity, stakeholder engagement, opportunity progression, and potential revenue risks. Clari Forecast enables sales leaders to analyze pipeline performance, evaluate forecast accuracy, and generate AI-supported revenue projections. Salesloft also provides AI agents that automate account research, prospect identification, email personalization, and other activities throughout the sales lifecycle. The platform supports CRM synchronization, workflow automation, analytics, and integrations with more than 180 business applications to coordinate revenue operations across teams.
Company Details
Product Details
Salesloft Features and Options
Inside Sales Software
Sales Enablement Software
Sales Forecasting Software
Sales Engagement Software
Salesloft Lists
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Effective Sales Engagement Platform Date: Nov 11 2022
Summary: I absolutely loved how Salesloft helped my sales team to move the sales graph in an upward direction. It enables all directional visualization of the sales pipeline. Overall, I highly suggest Salesloft if you need better sales forecasting, robust lead management, and a simplified sales cycle.
Positive: There are many features I loved but the topmost feature I liked is sales pipeline visualization. It gives a top-angle view to understand what's happening. It has an appealing user interface and is incredibly easy to onboard.
It has the best pre-simplified sales cycle.Negative: Never faced any major issues while using Salesloft for our sales process.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Salesloft offers me an Intelligent chatbot to boost sales Date: Nov 03 2022
Summary: Overall, Salesloft is a robust marketing product that can chat and interact professionally with clients without human command. It helps us provide a high-standard experience to our future clients. Its pre-programmed bots are very competent.
Positive: Salesloft is easy to set up and implement on business websites. Its pre-programmed bots give a personalized experience to clients, which indirectly helps to boost sales. The chat page can be customized.
Negative: Had a great experience with Salesloft. No downside experienced till now.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
A gamechanging customer service tool Edited: Apr 07 2022
Summary: I couldn't ask for much more from Salesloft. It makes my customers feel heard and helps me worry about one less thing. It's a great chat tool and I have no complaints!
Positive: Salesloft makes it easier than ever to connect and chat with customers. The interface is easily utilized and the additional features are the cherry on top.
Negative: It would be great to see more email tools being offered or a "chat bot" to utilize, but I'm sure these are on the horizon.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Best ROI Date: Mar 04 2022
Summary: Value for money and great ROI. Ease of use and a clean UI. Helps me go back to the calls and listen to the recording and read the transcripts. The analytics is very robust and helps me understand where to improve as a sales professional.
The two way sync with HubSpot makes life very easy.Positive: Call recording and clarity.
Analytics.
Ease of use and setup.
Real time cue cards to help the sales person.
Robust integration with CRMs and Callers.
Upload call features.Negative: Transcription quality is sometimes bad but on par with the other competitors.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
The best chatbot to use on your platform. Date: Mar 02 2022
Summary: It gives every customer a really helpful way to communicate with us through our main websites. Salesloft has also helped both our sales management team and customer service.
Positive: It has made the entire process of connecting with our clients extremely easy. This is the best chat app I've ever used.
Negative: No negative feedback. We've used it for quite a while now and the only thing I can say is everyone should give it a shot.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great for email chat Date: Feb 08 2022
Summary: Brilliant at what it does - and looks good as well. I can't stand chat bots that are terrible for website visitors, and Salesloft is discreet.
Positive: I've used Salesloft on clients' websites for years, and it's great at what it does. It's not too distracting for website visitors, and there's plenty of personalisation available.
Negative: If you're looking for an all singing, all dancing chatbot, Salesloft isn't that. It isn't suitable for lots of automation, but for small websites and non-urgent enquiries, it's great.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Amazing Marketing Tool to Generate Leads and Serve Customers Better. Date: Aug 17 2021
Summary: Overall, highly recommend this software. It has been an excellent tool for our company as we have had an influx of clients coming to us for help through our website. It has saved us both time and money, right off the bat. A must try for anyone looking to build a better relationship with current and potential customers.
Positive: Amazingly realistic and effective conversation marketing. The software has a very intuitive interface that is both easy to use and easy to implement. The playbook is customizable so that you can control the direction you are taking the customers when serving their needs.
Negative: Takes a lot of effort to set up and get things just the way you want them. That being said, it is time well invested as the results will be evident pretty quickly.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
An incredibly stable chat to improve customer interaction Date: May 04 2021
Summary: Drift has helped us expand the reach of our brand to channel customers and interact effectively with them through various channels. It is simple to set up, and its use has positively impacted our organization's sales, marketing, and customer success efforts. It is a chat tool that is useful and effective to channel customers and have a good interaction with them, without crashes or interruptions. It is worth it.
Positive: Drift is an incredible tool and with extraordinary ease of use to start having live chat features, which has improved the interaction with our customers through various channels and has allowed us to apply mechanisms to provide better customer service, accompany them in the sales cycle, help them resolve issues and even improve the web experience of them.
Negative: So far nothing, it has worked very well, although at times its customer service has left something to be desired.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent reports to have a projection and improve sales mechanisms Edited: Apr 28 2021
Summary: Clari, through its forecasts and detailed reports of our sales mechanism and study of our historical data, has helped us to visualize a clear projection of the possible future impact of our sales apparatus, to know what is being done well and what can be improved. The fact that it integrates with Salesforce has benefited us immensely for the storage and use of sales data. Clari plays to the sales teams' advantage to have a clear picture of what is being appropriately done well and what could be improved.
Positive: I like Clari's ease of use and integration with our CRM to impact our sales and customer relationship mechanisms effectively. It has been instrumental for us to measure our sales productivity. It generates valuable reports to project our effectiveness, make forecasts and develop future strategies to have the expected sales performance.
Negative: The sales reports and forecasts are not structured in the best way; they could be more organized, it would make everything easier for our work team.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Live communication with customers to improve quality of care and support Date: Apr 17 2021
Summary: It is an excellent live chat application, it has provided us with the necessary tools to better serve our customers. We expand our reach and mechanisms to serve and assist customers in the best possible way whenever the need arises. Drift provides mechanisms to improve communication with customers through different platforms and electronic channels. It could support customer care and improve the quality of support. It is worthwhile.
Positive: It complements very well with various platforms and provides an extremely effective live chat feature to bring us closer to our customers to provide care and support whenever the need arises. It is quite simple to set up, facilitates interaction with all our customers for different purposes.
Negative: It works well, so far I have not been able to find anything I dislike about this chat application that has helped us improve communication with customers.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
SalesLoft guarantees sales productivity Date: Mar 18 2021
Summary: This platform has great potential and interesting ways to use it. We love that it's also integrated with LinkedIn, which means we get more information quickly about potential clients that we can quickly prepare with before each call. Proactive outreach to our potential customer base is the number one business benefit. It keeps us up to date on who is reading our email, allows us to prioritize who to call next to follow up with, and what types of topics they are interested in.
Positive: With SalesLoft, a whole new world has opened up for us in terms of the possibilities of approaching our potential customers. We love the fact that we can implement cadences and automate emails or have the option to edit and personalize them further for each lead. The unification with LinkedIn is great because it greatly speeds up our research process, we can connect with prospects directly from there and stay connected with them so they can see updates about the company.
Negative: Time zones are not automatically set up based on the location of our leads, which means we have to adjust them manually, which wastes our time.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Good Marketing Tool Date: Mar 13 2021
Summary: Overall I like this application, it was very useful in keeping in track with trends and clients. Very good.
Positive: Great tool to use for marketing and tracking current trends. This is useful for seeing what your clients want and need.
Negative: Honestly I did not find anything that I thought was bad. I enjoyed it.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Leading, Outstanding, and Resourceful Sales and Marketing Space Date: Feb 23 2021
Summary: Drift is a substantiated program for perfect sales support, which makes a firm remain competitive and relevant in a dynamic market.
Positive: Drift creates a suitable conversational space, where sales and marketing are genuinely considered. Drift has the intelligence of knowing the serious buyers for company's products and services. Also, Drift has specific marketing protocols, whose results are immediately identified.
Negative: Drift has a design that is fully responsive, but the ease of use feature is not fully implemented by the developer.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent Tool for Firms to Laern About Customers Date: Feb 19 2021
Summary: Drift has the intelligence of learning what is in the mindset of the users. Eventually, the developer helps companies make better or huge sales.
Positive: Drift helps companies in learning the trends of customers, where they identify those who want to buy or have a concern about the company. Again, Drift increases the conversations that companies have with their clients.
Negative: Drift has a rate of subscription which is quite high, and if not completely managed, the many people who may want to secure the program may find it hard.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
My secret weapon! Date: Feb 16 2021
Summary: Overall this is a must for any sales team, install it in seconds on your landing pages and you have instant rapport building with your prospects.
Positive: Drift (I started when it was Driftt) is every sales reps dream. It helps you connect on a human level with prospects in a way that many new leads are surprised. I have booked countless meetings and closed business thanks to this tool
Negative: You will find that you will quickly upgrade from free to basic which is fine for the price but unless you shell out hundreds more per month many automated features are limited.
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