Business Software for Zendesk

  • 1
    MailerLite Reviews
    Top Pick

    MailerLite

    MailerLite

    $12.00/month
    78 Ratings
    Grow your business with MailerLite’s fast and scalable email marketing platform. Create professional newsletters, landing pages and websites using our drag & drop builders or by customizing pre-designed templates. Collect subscribers and nurture relationships using advanced features like smart pop-ups, advanced automations, surveys and more. Drive sales with e-commerce integrations or by selling digital products. And then measure performance with detailed reporting. Create your Forever Free account today and enjoy our award-winning 24/7 customer support.
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    Box Reviews
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    Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Visit box.com to learn more
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    PandaDoc Reviews
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    PandaDoc document management software allows you to create and manage all types of business documents. PandaDoc document management software is powerful, secure, and integrated. It allows business users to create, track, track, and sign documents quickly and easily. PandaDoc is a powerful tool that can help you manage organizational documents like proposals, quotes and contracts, HR documents, and many more.
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    Domo Reviews
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    Domo puts data to work for everyone so they can multiply their impact on the business. Underpinned by a secure data foundation, our cloud-native data experience platform makes data visible and actionable with user-friendly dashboards and apps. Domo helps companies optimize critical business processes at scale and in record time to spark bold curiosity that powers exponential business results.
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    Microsoft Outlook Reviews
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    Microsoft Outlook, part of the Microsoft 365 suite, simplifies communication and organization by bringing your email, calendar, contacts, and tasks into a single, intelligent workspace. Designed for both personal and professional use, Outlook connects seamlessly with Gmail, iCloud, and other services for effortless management of multiple accounts. The integrated Copilot AI assistant streamlines your workflow by summarizing long email chains, prioritizing messages, and even suggesting polished replies. With shared calendars, to-do lists, and scheduling insights, Outlook makes managing work-life balance easier than ever. The platform’s cross-device syncing ensures that your inbox, meetings, and files stay updated on Windows, macOS, iOS, Android, and the web. Outlook’s built-in security protects against phishing, spam, and data breaches while offering encrypted email options for sensitive communication. Users can customize their experience with themes, rules, and add-ons, including apps like Power BI and Adobe Acrobat. Whether for individual productivity or enterprise collaboration, Outlook delivers a unified, secure, and intelligent communication hub.
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    QuickBooks Online Reviews
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    QuickBooks Online

    Intuit

    $9/month (normally $15/month)
    45 Ratings
    QuickBooks Online is the most widely used accounting software in the entire world. QuickBooks Online simplifies accounting. Accounting software for small businesses that is #1 makes it easy to track receipts, income, transactions and more. You can take photos of receipts to link them with expenses. Our agents are available to answer any questions you may have about QuickBooks. Keep your business running smoothly by using the apps that you love. QuickBooks Online is compatible with PCs, Macs, tablets and phones. Click the link to get a 30-day free trial, and 50% off for your first three months. QuickBooks is more than just accounting software. QuickBooks helps you keep track of your income and expenses so that you can prepare for taxes. Customers save an average of $3,534 per year.
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    MeisterTask Reviews
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    MeisterTask

    MeisterLabs GmbH

    $8.25 per user per month
    45 Ratings
    MeisterTask is an intuitive online project and team collaboration tool. MeisterTask is flexible, smart, and simple to use. Users can create a project and add as many team members as they wish, assign tasks, track each member's progress, and then follow their progress. Integration with popular tools like Zendesk, Slack and GitHub is possible. MeisterTask's project boards are perfect for event managers looking for a simple task list, marketing teams using the Kanban system, or programmers working with sprints. The smart automation feature allows your team to work consistently and efficiently thanks to MeisterTask.
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    PagerDuty Reviews
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    PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.
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    Jira Reviews
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    Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.
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    Rayven Reviews
    Top Pick
    Most organisations already have the data. The problem is it sits in disconnected systems - ERPs, databases, SCADA, IoT devices, files, and APIs - and nobody has built the layer that ties it all together in real-time. AI makes this worse. Models need clean, integrated, multi-source data to work. Most data environments are not ready. 95% of AI projects never reach production. Rayven builds that layer. It connects IT, OT, IoT, cloud systems, files, data streams, APIs, and proprietary protocols into a single managed data platform - then executes automation, AI models + agentic AI directly on live data. Five unified layers: integration (600+ connectors, bidirectional, real-time), data (processing, storage, AI-ready structuring), execution (automation, AI models, and agentic AI), presentation (custom apps, dashboards, and conversational interfaces), and security, governance + hosting (role-based access, audit trails, and data residency - built in as standard). What gets built on top: custom software, AI agents, predictive analytics, field applications, workflow automations, dashboards, and portals - all from one platform with no external tooling required. Serves businesses from growth-stage to enterprise across 24+ industries globally. Delivery: DIY, Done-For-You (fixed scope, fixed price, two to 12 weeks) + Hybrid. More than 600 pre-built connectors. Ten native AI capabilities. More than 240 deployments live. Rated 5/5 across more than 140 independent reviews.
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    Constant Contact Reviews
    Top Pick

    Constant Contact

    Constant Contact

    $12 per month
    40 Ratings
    Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we deliver the performance and guidance to build strong connections and generate powerful results.
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    Hootsuite Reviews
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    Hootsuite

    Hootsuite

    $99 per month
    40 Ratings
    Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite.
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    Grammarly Reviews
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    Grammarly

    Superhuman

    $12 per month
    38 Ratings
    Create confident, precise, and error-free content using Grammarly's AI-driven writing tool. The latest update from Grammarly categorizes your writing suggestions by theme, allowing you to understand how each adjustment enhances your audience's comprehension of your communication. While composing on platforms like Gmail, Twitter, LinkedIn, and many others, you can receive instant corrections from Grammarly. This tool covers everything from grammar and spelling to style and tone, ensuring you eliminate mistakes and choose the most fitting words to convey your thoughts. Begin your journey for free and explore the capabilities that Grammarly can unlock for you. For organizations, Grammarly Business empowers every team member to produce polished, error-free writing that reflects positively on the business. Each email, webpage, and social media update leaves a lasting impression on customers, and with Grammarly, you can trust that it's an impressive one. Strong writing encompasses more than mere grammar; Grammarly Business delves deeper by providing real-time insights aimed at enhancing overall readability. This level of support allows teams to communicate more effectively and engage their audience more meaningfully.
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    Time Doctor Reviews
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    Time Doctor

    Time Doctor

    $9.99/month/user
    36 Ratings
    Time Doctor provides detailed analytics on where time is spent during a work day. You can see which websites and applications were used while working, and you can take screenshots of your computer screen every few seconds while they work. Time Doctor will track the time spent by each member of your team. It will also show you how much time was spent on each client, project, or task. Time tracking data is accurate down to the second so you can see exactly how time is being spent. You can also verify where it was spent. This data can be used to bill clients and to keep accurate records for staff. Your team will be able to get more done each day, which will increase productivity and reduce wasted time. Time Doctor makes it easy for you and your team to focus on the important tasks at hand. Time Doctor silently records all internet and application usage while they are working.
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    Drift Reviews
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    Drift is a conversational AI platform designed to help businesses engage website visitors, qualify leads, and accelerate the sales process through real-time messaging. The platform uses AI chat agents to interact with visitors, answer questions, and guide prospects through personalized buying journeys. Drift enables marketing teams to capture high-intent leads by identifying visitors and gathering relevant company data such as location, account history, and engagement signals. Instead of requiring users to fill out forms, Drift allows prospects to instantly chat with AI or connect with a sales representative. These conversations help businesses respond faster to buyer interest and shorten the time it takes to move prospects through the sales funnel. Drift also routes qualified leads directly into sales workflows, allowing teams to follow up with context and personalized communication. Built-in reporting tools provide insights into conversation performance, engagement metrics, and revenue attribution. These analytics help organizations refine their conversational marketing strategies and improve conversion rates. Drift integrates with CRM systems and sales platforms to ensure conversations are aligned with existing revenue processes. By combining AI-driven conversations with real-time buyer insights, Drift helps businesses create more engaging customer experiences and generate stronger sales pipelines.
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    LastPass Reviews
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    LastPass

    LastPass

    $4 per user per month
    32 Ratings
    LastPass is the leader in password and identity management solutions, trusted by individuals and organizations of all sizes worldwide. Millions rely on LastPass daily to create, store, manage, and protect their most important credentials, keeping them secure, private and always within reach. With LastPass, anyone can effortlessly log in to life or work anytime, anywhere.
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    Raklet Reviews
    Top Pick
    Raklet is a membership management software that can help you grow your business. Your audience can be monetized through newsletters, memberships, and other digital tools. Easy import of contacts and creation of custom fields. Automate your messages via different channels. Collect one-off and recurring payments. Automate reminders & invoices. You can be there for your employees wherever they are. Our mobile app for Android and iOS allows you to engage with your members anywhere you are. We can also create a custom mobile app for you. Engage your audience through various channels such as private messages, newsletters, events, and more. Your members will feel more engaged when you create their digital membership cards. Zoom integration is available to track attendees at online events. Raklet's membership management tools allow you to manage your entire organization from one platform.
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    Zoho Analytics Reviews
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    Zoho Analytics (formerly Zoho Reports) provides powerful, actionable insights for your business. It is a self-service analytics and business intelligence software. Businesses can connect to any source and import data, analyze data through visual reports, dashboards, and securely share and collaborate on reports or dashboards with Zoho Analytics. The platform also integrates with top business apps.
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    SurveyMonkey Reviews
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    SurveyMonkey

    SurveyMonkey

    $25 per user per month
    30 Ratings
    A prominent player in the realm of survey solutions, responding to 20 million inquiries each day. Maintain a competitive advantage by genuinely grasping your customers' perspectives. Customer satisfaction surveys enable you to engage with individuals across various interaction points, revealing their desires, needs, and expectations. Discover the effectiveness of your strategies and areas needing improvement directly through employee feedback. Assess workforce satisfaction, perform comprehensive reviews, or distribute compliance assessments. Regardless of your role, be it in HR or as a team leader, employee surveys provide the insights you require. Gain access to global opinions at your convenience—market research surveys simplify the process of gathering feedback from both current and potential customers, evaluating concepts, and measuring brand recognition. Become part of the 98% of Fortune 500 companies that trust SurveyMonkey for data powered by the people. With the ability to analyze trends and preferences, you can make informed decisions that lead to greater success.
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    XCastLabs Reviews
    Top Pick
    Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features. Promotional plans: Hosted PBX Basic - $9.95/month Sip Trunking Basic - $4.95/month
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    Thirdlane Reviews
    Top Pick
    Thirdlane is built for service providers and MSPs who need a multi-tenant, white-label UCaaS platform with deep API control. It delivers voice, video, chat, and contact center features while giving providers the ability to integrate billing, CRM, and IT workflows with ease. Why providers choose Thirdlane: - True multi-tenant PBX architecture built for scaling to thousands of tenants. - White-label flexibility - deliver a branded experience to your customers. - Thirdlane Connect apps unify messaging, calling, and meetings across all devices. - Built-in Contact Center for sales and support teams. - CRM screen pops and Click-to-Call to boost productivity. - Extensive APIs for automation and third-party integrations. Business outcomes: - Launch branded UCaaS without the heavy R&D cost. - Increase recurring revenue with scalable multi-tenant architecture. - Offer enterprise-grade features at a competitive price point. Thirdlane empowers providers to own their UCaaS offerings end-to-end, increasing margins and ensuring long-term customer loyalty.
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    Airtable Reviews
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    Airtable

    Airtable

    $20/user/month
    28 Ratings
    Airtable is a no-code and AI-powered app-building platform that helps teams connect data, workflows, and collaboration in one workspace. The platform allows users to build custom applications quickly using conversational building and Airtable’s no-code components. Airtable agents help teams move beyond simple AI chat by reasoning across thousands of records and orchestrating actions across operational workflows. Omni enables users to build enterprise-grade applications on top of their Airtable data. The platform supports use cases across marketing, product, project management, operations, sales, design, creative teams, and other business functions. Airtable’s enterprise infrastructure includes HyperDB, support for workflows at large scale, and access to AI models from providers such as OpenAI, Gemini, Llama, Anthropic, and more. Administration features include admin roles, robust permissions, fine-grained RBAC, AI enablement controls, programmatic provisioning, de-provisioning, and IDP-synced groups. Security and compliance capabilities include ISO, HIPAA, SOC 2, EKM, audit logs, e-discovery, data loss prevention, and European and Australian data residency support. By combining no-code app building, AI agents, workflow automation, enterprise governance, and scalable data infrastructure, Airtable helps organizations build smarter workflows faster.
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    Avaza Reviews
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    Avaza

    Avaza Software

    $11.95/month
    28 Ratings
    Avaza is an innovative cloud-based tool designed to enhance professional services automation, facilitating seamless project collaboration, efficient resource scheduling, comprehensive time and expense tracking, retainer management, and streamlined invoicing processes. This platform is widely relied upon by various teams across different sectors, as it consolidates vital business operations into a singular, effective solution. By offering an integrated all-in-one platform, Avaza eliminates the complications associated with having multiple subscriptions and redundant workflows. Its combination of project management, financial oversight, and retainer management equips businesses with immediate access to insights regarding project profitability, employee utilization, and retainer performance, all within a cohesive framework. The retainer management feature stands out by automating payment processes and applying credits for completed tasks, which fosters smooth billing practices, optimal resource distribution, and enhanced transparency throughout client engagements. Furthermore, Avaza is accessible on desktop, tablet, and mobile devices, granting organizations the ability to manage operations flexibly and efficiently from anywhere, thereby boosting productivity and collaboration among team members.
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    Selzy Reviews
    Top Pick
    Selzy is a simple email marketing tool for startups. Lightning-fast 24/7 expert support, even on the Free plan. From list growth to segmentation, automation, A/B testing, and analytics, Selzy covers it all. - Launch email campaigns in less than 15 minutes with Selzy’s intuitive drag-and-drop editor. - Grow your audience with ease with embedded sign-up forms or pop-ups. - Automate your campaigns in a few clicks. - Make use of direct integrations with WooCommerce, Shopify, Salesforce, Hubspot, Wordpress, Facebook Lead Ads, and so much more. - Get access to the knowledge base 150+ tutorials.
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    Device42 Reviews
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    Device42

    Device42, A Freshworks Company

    $1499.00/year
    26 Ratings
    Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT. Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs. Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts... Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more! As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.