Best Customer Service Apps for iPad of 2024

VNC®, Connect is screen-sharing software that allows you to connect to any remote computer around the world, view its screen in real time, and take control of the system as if you were sitting right in front.

It's difficult to be productive when you spend half of your time reading emails and half flipping between platforms to inform your team. A single app is what you need to move faster and keep everyone on the same page. Loop Email is a collaboration hub that connects your team. You can chat, share files, and manage shared mailboxes easily. It brings together messages, emails, and files all in one app. Loop Email allows teams to connect, collaborate, and communicate in one place. Available for Mac, Windows and iOS.

You can get great reviews, be the first choice, and win more clients all in one place. Reviews are 2020's best referrals. Review sites with hundreds of positive reviews are the best way for prospects to trust you. Get them. Customers can easily send you a text message from their website or any other web page to increase their chances of obtaining leads. Customers will be more satisfied if you answer their questions, schedule appointments, send product photos, and stay in touch. You can request payments via text message. The conversation begins with a web chat, and ends with a payment. 1. Your amazing reviews will help you get found. 2. It's easy to contact us via Webchat 3. Ensure that you have a conversation with your customer throughout the sale. 4. Great reviews from new customers 5. 5.

A single, all-inclusive cloud platform that is ITIL-aligned will empower your IT team. Transform old ways of working into modern, intuitive workflows that empower employees and customers to provide excellent service. Standardize your processes and get valuable analytics to align IT with business needs. You can centralize your workflows and create one space for your ITSM software. HaloITSM combines ITIL best-practices and a flexible approach to ensure that you can improve service management while maintaining a great user experience. HaloITSM is trusted by customers in many sectors worldwide. Check out our case studies to see how they transformed their daily processes.

AnyViewer is a safe and reliable remote access software for Windows. It allows you to remotely access desktops, laptops, and servers from anywhere over the internet or LAN. AnyViewer, a powerful remote desktop connection software for Windows Server and Windows PCs, is a great choice. You won't regret it. Security can be a major concern for remote connection activity. AnyViewer uses Elliptic Curve Cryptography encryption (ECC), which protects your data from being leaked. AnyViewer is a strong technical tool that allows you to establish stable, fast remote connections from one computer to another or multiple computers at once with high image quality. The interface is intuitive and clear, making it easy to access remote computers. Remote desktop manager supports multiple languages and flexible connection methods.

ZoomInfo SalesOS allows you to maximize productivity, increase pipeline and reach a revenue potential that you never imagined possible. Create an account universe based upon your Ideal Customer Profiles. Reach decision makers with the largest B2B database of 65M+ phone numbers and 150M+ verified email addresses. Track companies searching for solutions similar to yours on the internet to identify and reach prospects early in their buyer's journey. Find and connect with decision-makers from companies that visit your website. Analyze customer calls, emails, and meetings to drive process improvements that will impact your bottom line. With our native phone dialer, and email tool, you can create and execute multi-touch sales campaigns. ZoomInfo Chat is a data-driven chatbot tool that reduces the time it takes to close sales. To free up your internal staff, set real-time lead alerts and automate lead-qualifying communications.

SAP Litmos is a SAAS/Cloud platform to e-learning. It is also known as a learning management software or LMS. SAP Litmos cloud-based LMS allows learners to engage with great user experiences anywhere, anytime, on any device. SAP Litmos LMS lets you create courses and learning pathways using video, audio and text. An LMS allows training professionals to manage all aspects of their training program from a single, secure environment. SAP Litmos LMS is a cloud-based system that unifies virtual, mobile, and social learning. It empowers sales and compliance managers, training departments, safety and compliance officers, and HR teams to collaborate on, distribute globally, track, and track web-based training courses. It also allows them to schedule and track instructor-led courses. It automates previously tedious tasks so that teams can concentrate their energy on aligning training with company strategic goals.

Eventory is an event management, marketing, and networking software that can be used by professional event organizers to simplify the process of organizing conferences, tradeshows, and corporate events. The platform integrates many tools and services, including instant communication with attendees and the creation of digital agendas. This integration benefits all three parties involved in the event: organizers, exhibitors, and attendees. Eventory allows event professionals and organizers to manage events in real-time. This increases attendee satisfaction and gives organizers valuable feedback and data that will help them make better business decisions. Event marketing can now be measured and improved by using a holistic approach.

SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, website development, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.

Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale. Our learning management system Includes everything you need to create, present, manage, track, and improve highly-engaging and personalized educational experiences at scale, with support for robust all content types, built-in gamification features, support for high- and low-stakes certifications, conformance with accessibility standards, and powerful API and out-of-the-box integrations. From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring, collaboration, and customization functionality, Intellum is uniquely positioned to provide an all-in-one EdTech for Business solution.

The first official chat app that integrates with Slack. Multiple users can be assisted simultaneously, unlike other chat apps. You can use the apps you already have on all devices. Chatlio is your complete customer service system. It easily integrates with your website and your Slack accounts. Chatlio allows you to chat with visitors without the need for additional software. Chatlio displays the location, time, browser, OS information, and current page of your customer. Chatlio allows you to modify the attributes of your chat widget, such as its shape, colors and labels. You can also have full control over the widget design with CSS access, which is included in all plans. Chatlio is your complete customer service system. It integrates easily into your website and your Slack accounts. Chat with visitors without the need for additional software.

Our revolutionary review system allows for instant access to 1,000's of written, audio and video reviews. Your business is dependent on reviews. There are so many people claiming their products or services are the best, and so much competition, it is important to stand out. SoTellUs not only allows you to get reviews on hundreds of sites such as Google, Facebook, Yelp, and Yelp, but we are also the only video review system in the world. Our patent-pending technology allows customers to give powerful video reviews that are instantly shared with the world. Our proprietary app allows you to quickly collect audio, written, and video reviews from customers. This is done when they are most satisfied with your service. Our clients love how quick and easy it is to leave a review. No problem if you have clients around the globe. Our system can also send and text your clients.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

It's a known fact that unhappy customers are more likely than satisfied customers to leave a review. Negative reviews are not impossible to overcome. Elevatie's founder, and CEO, created the software to improve his father's online reputation. Within four months, the average star rating went up from 2.2 to 3.9, and search engine traffic increased by 217%. Customers are the best way to accurately represent your business online. We can help you create a "review funnel". This is a fancy way to say that customers can choose which platform they would like to leave their reviews, and whether they want to leave one or multiple reviews. It can make your business look worse if you don't respond to negative reviews.

All-in-One Website Sales Center. 12 powerful tools are available, including Live Chat, Testimonials and Meetings, Announcements FAQ, Videos, Call requests, Videos, FAQ, Videos, and more. All of this in one button! Birdseed is the perfect solution for you! Once you understand how many tools are needed to engage more website visitors, Birdseed will be your best choice. Although live chat is powerful, it has its limitations. Many visitors aren’t ready to communicate directly with you yet. They are still gathering information and trying out to determine if you offer the right product or service they need. How do you let prospects know that you are different from other purchase options? Some people don't like live chat. They may feel it is too personal or complicated to type. It is important to be able to make or request a call quickly.

Acquire. Engage. Keep. Surkus is a discovery platform that connects customers and brands. Our platform matches socially active consumers to brand-hosted events and offers, maximizing your ROI. We make it easy to market and save you time, money, and resources. The app allows members to find experiences and offers that are relevant to their interests. They can also complete tasks in return for a reward, such as free tickets to events or other perks.

Emitrr is a smart, human-like receptionist for small businesses. Emitrr allows business owners to focus on their business growth and not worry about missing customer calls. Emitrr takes care of customer queries such as booking appointments, quotes and FAQs. Integrates with your EHR/CRM to provide real-time conversion metrics, reduced screen pop, and more. Web chat allows you to convert customers and keeps the conversation going on text. This means that your patients don't have to wait for the web. Small businesses often spend a lot on website building, advertising, SEO, and other marketing strategies. Small businesses also work hard to get these customers to their website. However, more than 25% of these web visitors never convert. Customers are not tied to live chats on the internet. Convert customers even if they leave the web.

Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to

The CRM Firmao software will allow you to create a customer database which will allow you to reduce the time it takes to acquire customers, increase conversions at all stages of the sales process, and efficiently and comprehensively service your existing customers. Firmao is a tool that helps to manage the sales department's work, including the sales funnel. It also acts as a contact centre for customers who are regular customers of the company. Simple management of your customer base Multiple Opportunities - - Automating the sales process - Increasing sales volume - Effective contact with customers - Comprehensive customer service - Execution orders for customers It is used in companies that require regular contact with leads and contractors. Firmao's CRM software can be used to plan dynamic development. Firmao's CRM software is simple and fast to implement. It takes approximately 1-2 weeks.

SkyPrep is a powerful and intuitive online training software that helps you train your employees, customers, and partners. Our customizable platform allows you to deliver, manage, and track your training with ease. Serving over 500 companies across various industries worldwide, SkyPrep has been recognized for its ease of use and outstanding customer support. By using SkyPrep, you will be able to onboard employees, train customers on your products, and keep up with compliance requirements effortlessly.

ReviewInc is a leader in Business Reputation Management Services. ReviewInc's growing client base includes major international chains, brand-auto dealers, dental, medical and travel, leisure, property managers, retail stores, restaurants legal services, country club owners, and many more. ReviewInc is dedicated to educating business owners about the importance of customer reviews, and managing your online reputation.

Suppportbench is a business-to-business (B2B) customer support platform and unlike everyone else, is scalable and affordable with features you expect to pay 5x for. Supportbench is not your typical ticketing system with suite of disjointed products but was created to be one seamless solution handling all business-critical functions with a support team that other companies on this list envy 😉 We make business to business relationships simple and easy to manage so you can effortlessly grow yours. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.

LiveChat is the fastest and most efficient way to assist customers. LiveChat is a top-rated live chat and help desk software for businesses. It transforms teams into customer service superstars through its simple and intuitive applications. LiveChat offers a wide variety of add-on modules to support sales and marketing automation, as well as integrations with third party customer relationship management (CRM).

User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support. You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy. You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action. Are you ready to try it? Register now for a free trial at User.com -

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.