Viber Description

Viber communities bring people together. You can join in on conversations on any topic that interests you. Viber's mission is to protect your privacy. Group chat, video or voice calls are all possible. All chat members can help you to resend what you didn't intend. Join public groups with people who share the same passions, from brands to influencers. Communities are the new social media and the best way for people to get together. Imagine group chat with unlimited members, more admin control, and new conversation features. You can call any mobile or landline number anywhere in the world, even though they don't have Viber. Get a Viber Out subscription to start calling!

Pricing

Free Version:
Yes

Integrations

Reviews - 5 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Viber Media
Headquarters:
Luxembourg
Website:
www.viber.com

Media

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Product Details

Platforms
Windows
Mac
iPhone
iPad
Android
Type of Training
Not Offered
Customer Support
Online

Viber Features and Options

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Team Chat Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Messaging Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Community Software

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Viber User Reviews

Write a Review
  • Name: Pinku S.
    Job Title: Accountant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Using for 5 years

    Date: Jun 06 2020

    Summary: Overall I'm using Viber for a very long time and can say it's best of any video calling app. It's very fun to use app. I liked its self destruct mode which automatically delete chat after your read no other app have this functionality.

    Positive: It can connect more than 200 people in group chat. Video quality is very good even on unstable connection. Funny stickers and emojis. Can join many global public community to make new friends.

    Negative: I never faced any issue on usage of this app. It works very well for what it made for.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for international

    Date: May 24 2020

    Summary: It's such an easy tool to use and i'd recommend it for anyone needing a messaging tool for international use.

    Positive: Love how easy it is to use to send messages internationally at no additional cost when they also have Viber.

    Negative: Super easy to use which I can't think of any cons.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Business Analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Viber - Review

    Date: Jun 10 2020

    Summary: I started using Viber in early 2015. I liked the desktop application which comes in handy. The application provides great video and audio calling quality. Images and videos can be shared with dropping quality. If you can convince people around you to use Viber it is a good option.

    On an overall level, it is a really good option for day to day communication. It does the basic job and provides good features.

    Positive: (+) Viber desktop application and very good sync with the desktop application.
    (+) Transfer of photos and videos without drop in quality.
    (+) It can seamlessly do group calling with more users without a drop in quality.
    (+) Self-erasing messages is a great way of cleaning up space.

    Negative: (-) No blocking of calls feature.
    (-) Nonavailability and limited audience base which is a drawback.
    (-) Too many stickers and gifs make it annoying.
    (-) There is no backup option for your chat like in WhatsApp.

    Read More...
  • Name: Akilesh R.
    Job Title: Dr
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    One of the apps that kicked off the IM revolution

    Edited: Jun 13 2020

    Summary: It's a great app and I still use it because of the video call quality and security. Personally I find the stickers very appealing. But it has some rough edges and can do better.

    Positive: This was one of the first instant messaging app I had on my iPhone. Simple to set up and uses your phone number and instantly shows all other contacts that have Viber.

    It has stickers which is a fun way to communicate with friends and family.

    Great group calling support and quality with 20 people and more.

    Has message encryption so your privacy is safe.

    Negative: Needs more innovative features to catch up with its competitors.

    App crashes sometimes and have to close the app via switcher and open again.

    Sometimes doesn't detect mobile data.

    Read More...
  • Name: Vasile M.
    Job Title: Programmer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Aggressive advertising, annoying updates

    Date: May 18 2021

    Summary: Just use WhatsApp or other alternatives that equally have a desktop app for Windows/mac, they don't use advertising and don't interrupt you all the time with their stupid unnecessary updates.

    Positive: Works well as a desktop messaging app, synced with the android version. But the alternatives are much better, thus this is not to be recommended.

    Negative: This software insists to interrupt you by its updates, which become available very frequently, and which you have no choice but to be interrupted by, since the app doesn't give up till you restart it, then opens up its blog page each time. There is no option to turn this incredibly annoying behaviour off. Irritated customers writing reviews such as this one, ensue.

    Also, the advertising is very obtrusive.

    Read More...
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