TrueDialog Description

TrueDialog is a high-quality SMS messaging platform for businesses and higher education institutions. TrueDialog is a simple business texting platform that can be used immediately. It comes with a variety of pre-built tools and a robust SMS messaging API. Its applications include SMS customer service, SMS marketing, SMS marketing, emergency alerts, two-way messaging, and SMS marketing.

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Pricing

Pricing Starts At:
$79.00/month
Pricing Information:
Pay as you go - no monthly fee
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Free Version:
Yes
Free Trial:
Yes

Integrations

View Integrations

Reviews - 5 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
TrueDialog
Year Founded:
2011
Headquarters:
United States
Website:
truedialog.com
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Media

TrueDialog Campaigns

TrueDialog Campaigns

TrueDialog Campaigns TrueDialog Create TrueDialog Create Message TrueDialog Schedule
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support

TrueDialog Features and Options

Registration Software

Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-In
Surveys & Feedback

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alumni Management Software

Event Management
Fundraising Management
Jobs Board
Mailing List Management
Member Accounts
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Higher Education Software

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal

Mobile Marketing Software

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

TrueDialog User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Finance assistant
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great app for educational institutes and SMEs!

    Date: Aug 29 2020

    Summary: A robust application which can be used to boost customer relationship management very easily and it is one of the best SMS managing and tracking applications available in the market.

    Positive: It is easy to set up, use and manage the application including giving out replies and responses to each text. You can easily keep in touch with customers and other users.

    Negative: It is gonna be a waste of time, energy and resources If the sms is sent to users who do not give importance to text messages.

    Read More...
  • Name: Harry B.
    Job Title: Administrator
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    All-in-One SMS Solution

    Edited: Aug 16 2020

    Summary: Overall, compared to the other service providers, TrueDialog offers good SMS service. I've even recommended this to our client companies!

    Positive: * The user interface is easy to understand and helps with using most of the features to their fullest. Their live training session helped me get up and running quickly. Great product and service overall.
    * I Really like the ability to schedule messages and personalize them for each customer at a mass scale.
    * Affordable pricing, great support team.

    Negative: * No big drawbacks as compared to other services with same features.

    Read More...
  • Name: Kunal R.
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Smart Mass SMS tool for business

    Date: Jul 19 2020

    Summary: TrueDialog is powerful SMS sending for a business tool. I have been using this for several years. It offers a great mass SMS sending solution. It's a valuable tool to engage with clients.

    Positive: It offers a smart SMS sending feature to send mass SMS very easily. Enabling this tool with business is very easy. Integrated with CRM tools. The Mobile version also supported.

    Negative: It worked great for me. Nothing to share about cons.

    Read More...
  • Name: David Y.
    Job Title: CTO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great product and service

    Date: Nov 26 2019

    Summary: Have used platform for years now. Great experience overall, especially compared to other services I have used before. Customer service in particular is quick and responsive.

    Positive: Excellent pricing
    Portal UI is easy to use and is deep in functionality
    API availability
    Terrific customer service

    Negative: Provisioning shortcodes can be slow due to carrier approvals

    Read More...
  • Name: Maqsood S.
    Job Title: Engineer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    B2B Communications

    Date: Dec 10 2020

    Summary: Altogether, it has a lot of features for the professional sector, SMS scheduling, a well-structured interface, and the way it blends with CRM tools. This app not only good for SMS but other contacting methods too works wonderfully.

    Positive: As an Engineer in MNC, contacting other MNC for work purposes needs a different kind of attention and helping features from normal SMS. TrueDialog helps a lot in managing company-wise Contacts and documents. A professional messaging app.

    Negative: There is no such con of the TrueDialog but they should move their price to a more reasonable section.

    Read More...
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