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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CallFinder
CommunityWFM
Creovai
Daisee
Damovo UCC
Dialogflow
Gong
Mitel Teamwork
NTT Cloud Communications
OfficeWatch Call Reporting
PBXDom
Tollring
Verint Workforce Engagement
WebRezPro

Integrations

CallFinder
CommunityWFM
Creovai
Daisee
Damovo UCC
Dialogflow
Gong
Mitel Teamwork
NTT Cloud Communications
OfficeWatch Call Reporting
PBXDom
Tollring
Verint Workforce Engagement
WebRezPro

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mitel Networks

Founded

1973

Country

Canada

Website

www.mitel.com/products/applications/contact-center/micontact-center-business

Vendor Details

Company Name

Sikom

Country

Germany

Website

sikom.de/neues-produkt-sikom-cloudone/

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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