QEval Description
QEval, a cloud-based software that allows call centers to manage compliance and quality requirements, is available. Key features include integrated online coaching, role-based access control, trend reporting, and recording encryption.
Pricing
Pricing Starts At:
$30/month/user
Free Version:
Yes
Free Trial:
Yes
Company Details
Company:
Etech Global Services
Year Founded:
2003
Headquarters:
United States
Website:
www.qevalpro.com
Media
Recommended Products
Take the guesswork out of password management, shadow IT, infrastructure, and secret sharing so you can keep your people safe and your business moving.
Product Details
Platforms
SaaS
Windows
Mac
Linux
Type of Training
Documentation
Live Online
Customer Support
24/7 Live Support
Online
QEval Features and Options
Quality Management Software
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics