telegra Description

Telegra allows you to establish connections with customers through the customer dialogue system. Rethinking call center telephony. Convincing customers can be the deciding factor in a business's success. Our solution will help you improve your phone service. Call center telephony with telegra allows you to create positive customer experiences and increase the effectiveness of your service processes. Everything you need to provide better customer service. We offer a wide range of solutions that cover all aspects of telephone customer contact. All from the cloud. All from one source. Voicebot for call center telephony (ACD). Telephone system messenger tool crm-helpdesk-plugins phone numbers. Telegra is your supplier of innovative customer dialogue systems, from the intelligent phone number to cloud-based telephone systems to multichannel call center software. We offer a complete package "Made in Germany" with our own data centers as well as self-developed solutions.

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Company Details

Company:
telegra
Year Founded:
1998
Headquarters:
Germany
Website:
telegra.de

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online

telegra Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

telegra User Reviews

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