Best Communications Software for WordPress

HappyFox, a cloud-based Customer Service management software, is designed to give customers the edge they need. HappyFox is mobile-ready, customizable, and offers the ability to seamlessly integrate with third-party apps. This is how a 'best of breed' software should look.

Routee is an intelligent omnichannel communication platform. (CPaaS), Routee offers advanced Web and API automation for all industry sectors. Routee's services are powered by AMD Telecom's strong infrastructure. They enable businesses to optimize marketing and business processes. -SMS Marketing: Custom-made messages based upon customers' individual preferences -Email Marketing: personalized newsletters and email campaigns based upon audience behavioral data -Transactional email: automated emails to customers regarding important data about their transactions -Marketing Automation: Rich forms & customer data capture. Automate repetitive marketing tasks and track marketing campaigns. -Two factor authentication: A second layer of security that includes fallback via SMS, Voice, Viber, and Missed Call -Cloud IVR: Multilingual capabilities, including the ability to convert speech into text and text to human-sounding text -Push Notifications: personalized web and mobile push notifications based on segmentation.

Software that improves customer service efficiency and organization. Service Hub allows you to provide better customer service immediately. Service Hub™, has everything you need to delight customers on a large scale. They will have an exceptional experience with your company and help them to help others. This will help you build a loyal customer base that will continue to support your business. Provide organized customer service that provides complete and efficient answers. Customers don't care much about the company's internal structure. They want help. If your teams are not connected, it can cause friction and confusion for customers. Service Hub™ allows you to create a seamless customer experience. The Conversations inbox brings together all your communication channels, including email inboxes and forms, live chat, Facebook messenger, and Facebook messenger.

HubEngage™ is unified employee communication and engagement platform. With HubEngage’s mobile apps, intranets, digital signage, and email campaigns, you can drive a complete employee experience with targeted top-down, as well as bottom-up features. Using HubEngage, target communications, educate employees, get employee feedback, enable peer-to-peer messaging, and recognize, all in one single platform. Customize your platform with the features that matter the most, with the ability to scale over time. Get deep insights to measure content effectiveness, understand employee behaviors to improve your employer brand. Visit HubEngage.com and see why global enterprises such as The KraftHeinz Company, Extended Stay America, Utz Snacks, and Phillip Morris use HubEngage to streamline the flow of communications, every day.

Chat for distributed teams. Zulip combines real-time chat and email threading to provide instant messaging. Zulip allows you to keep up with important conversations and ignore the rest. Zulip is powered by Electron, React Native and has modern apps for every platform. Zulip is 100% open-source software, developed by hundreds of developers from around the globe. Zulip has 120,000 words worth of documentation, a high-quality code base, and a friendly community that makes it easy to modify or extend the software. Zulip has a much larger and more active developer community than modern open-source group chat solutions like Mattermost and Rocket.Chat. Zulip supports more than 90 native integrations. Hubot, Zapier, IFTTT and IFTTT offer hundreds more integrations. You can also create your own integrations using Zulip's powerful API.

Smarter SMS campaigns, instant OTPs and notifications, as well as two-way interactions and other award-winning bulk SMS service, can increase sales and customer satisfaction. You can personalize bulk SMS messages with names, custom fields, compose in more than 20 languages, schedule/stagger your sends and add an opt-out path. Get best-in-class SMS delivery. Automate sending and receiving SMS from any web page, CRM, or application. Access SMS APIs in 10+ languages, including Java, PHP,.NET & many more. You can easily insert images, videos and PDFs into bulk SMS campaigns. This will help you grab customers' attention. You can convey more information in 160 characters. Text your keywords and long codes to instantly reach your customers. You can set auto-replies and move the conversation on to other channels. Real-time SMS delivery reports and granular click metrics can be used to measure campaign outreach and effectiveness.

Market intelligence and media monitoring platform to find relevant information, save it, make sense of it, and share it to multiple publishing platforms. Each day, Cronycle surfaces new developments and emerging trends from top experts across 80,000+ topics and delivers to you the most trusted, relevant insights you need to know about. Cronycle can help your team: Silence the noise, eliminate blindspots, focus on the most trusted, relevant content you need to know about, keep teams and audiences informed

Truepush is a globally free push notification tool to send unlimited push notifications for unlimited subscribers. The web push notification service is available for WordPress, API, and Shopify. It provides features like segmentation, triggers, RSS feed, simple notifications, campaign analysis, and more. You can also join the Truepush monetization plan to add additional revenue to websites using push ads.

With the innovative form builder, you can create both conversational and traditional online forms. AidaForm allows you to create outstanding online forms, quizzes and surveys. This will allow you to get more customers and collect and analyze customer responses. You can create both conversational and traditional online forms. Fully customizable. It's stylish. Easy to create! You can create both simple and complex quizzes and tests. Engage and educate your customers. Increase your leads. You can create as many order, registration evaluation, feedback, and evaluation forms as you want. Even on a free plan, we don't limit our users. You can set up your custom domain once and add unlimited forms much faster. We love to save time and effort. Learn more from our customers! AidaForm allows you to ask video questions and receive text, video and audio answers. Multi-page forms can be created to look like landing pages for websites.

Want to engage your customers better? At Firework, we're dedicated to helping you do just that. Our state-of-the-art video commerce solution is designed to help brands, retailers, and publishers create interactive and engaging experiences on their digital storefronts. With Firework, you'll be able to showcase your products in a compelling way that drives sales and fosters deep emotional connections with your customers. Our powerful livestream and shoppable video technologies enable you to create a seamless shopping experience that's both fun and informative, making it easy for your customers to discover and purchase your products. But the benefits of Firework don't stop there. Our platform also provides critical insights into customer behavior and preferences, helping you optimize your marketing strategies and drive even greater success. Plus, our user-friendly interface and seamless integration with your existing tech stack make it easy to get started, no matter what level of tech expertise you have. At Firework, we're passionate about helping you engage your customers in a way that drives real results for your business. We are powering over 1000 brands like Walmart, Samsung, L'Oréal, Guess, Vogue etc. Request a demo today

WorkCast's virtual events platform was created to solve a problem: How can large-scale physical events be seamlessly converted to online events? WorkCast has hosted over 8,000 events in 20 countries for more than 1,000,000 attendees. We have worked with some the most successful and fastest-growing companies in the world, such as Sony, AutoDesk and Bombora, to host Enterprise-level virtual conferences, college opening days, trade shows, and careers fairs for up 50,000 people. Our robust virtual event software, which is cloud-based and secure, does not require plugins, downloads, or barriers. This allows you to host multi-session online events from anywhere, anytime, on any device. Our robust webinar software, which is cloud-based and secure, does not require plugins, downloads, or barriers. This allows you to host your webinar from anywhere, anytime, on any device.

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

Engage your online students. BigBlueButton is an online conferencing system that allows for online learning. Are you looking for a professional solution to teach remote students online? BigBlueButton allows for real-time screen sharing, audio, video, slides and chat. Students can engage through the sharing of emoji icons and polling. Synchronous learning tools should feel part of your management system (LMS). Instructure, Schoology and Jenzabar all offer LMSs with native integration for BigBlueButton. Sakai and Moodle have plugins that allow for deep integration. BigBlueButton is learning tool interoperability (LTI 1.0) compliant for broad adoption. BigBlueButton is supported by a global community of developers (and companies) who care about making the best web-conferencing system for online education.

Everlytic's automation platform and bulk messaging allows you to: - Increase your marketing lists - Create personalized emails, messages and more - Track message engagement Do you want to make your customers feel more connected with your brand? You can, of course! Because connected customers are more likely to buy from you more often. Personalized automated marketing is key. We created Everlytic to make it easy and affordable to send hyper-personalized email, text messages, voice broadcasts and push notifications. Everlytic is trusted by leading companies to deliver more messages to more inboxes. Everlytic makes it easy to build superior customer journeys that target and connect people with relevant, timely messages. Resonating messages. Real-time insights are available into how your audience interacts and gives you the power to connect with them and convert them.

Chat in real time to build community and increase popularity. Websites don't have to worry about setting up a chat server with iFlyChat. The hosting and setup of the chat system will be handled by iFlyChat server. Our onCloud technology allows for faster chats with all users. Use public and private rooms to interact with customers and users of your website. Chat and browsing can be done simultaneously. You can make your chat more spacious and interactive by embedding it on a page. CSS is fully customizable.

Outgrow makes it easy to create personalized quizzes and calculators, assessments, recommendations and polls that help you better engage, qualify, and acquire leads. No developers or designers required! Outgrow offers a variety of design templates that are fully optimized for mobile, tablet, and desktop. These templates can be easily embedded into your advertising, websites and mobile apps, as well as social media, SMS, email communication, and advertising. You can also find over 300 pre-made content pieces or funnels that are optimized for conversion. You can modify the questions and make some tweaks to make your interactive content consistent with your brand.

ClickMeeting brings the power of webinars and video conferencing to organizations of any size, from micro-businesses to international enterprises. The web-based solution is easy to use and covers the entire webinar process — from preparation to presentation, and from interaction to follow-up. It also improves team collaboration, boosts effective communication, and makes online teaching simple. Keeping user data secured is an important part of the platform. Being browser-based, ClickMeeting does not require any software to be installed and works on all devices and operating systems. At the same time, it provides a mobile app and a desktop app, so joining an event from any location is extremely easy. The user interface includes interactive tools and features to make webinars engaging for attendees and cost-effective for organizers. And with a few clicks, organizers can customize user-facing elements with a logo and company colors for a total brand experience. ClickMeeting is perfect for gathering a target audience, to convey knowledge, demonstrate expertise, and generate sales.

SendX is an intuitive, affordable and feature-rich email marketing software for marketers and business owners. SendX prides its self on providing marketers with the most intuitive UIs in industry. SendX offers unlimited email sends with all plans, powerful automation capabilities and 24x7 live support. They also offer the best email delivery. SendX is trusted by more than 3000 companies around the world for their Email Marketing. Pricing: Start with a 14-day free trial (no need to have a credit card). Pricing starting at $9.99/month Key Features & Benefits: Send Unlimited Email Campaigns - Create Your Email List using forms and pop-ups - Powerful Automation Software - Drag and Drop Email Editor (no programming required) - Best of Breed Email Deliveryability (get your emails delivered to the primary inbox). - Free Migration Service: We will migrate your email marketing accounts from any ESP to you for no charge 14-day Free Trial (no credit card needed, instant setup).

Agolix® by Assessment Generator is an easy-to-use customizable software with an automated scoring feature that enables you to create customized online surveys, quizzes, and assessments in minutes. Provide personalized feedback with your business branding. Agolix supports various question formats, allowing you to design comprehensive assessments and display as many questions on a page as you prefer, tailoring the assessment experience to your needs. Set up user feedback based on scores and deliver different content or recommendations based on each respondent's results. Agolix offers extensive online user guides and free customer support over email and Zoom. Using assessments as a starting point, you can initiate conversations with potential clients. Agolix empowers you to personally analyze your prospects’ responses, increasing the chances of engaging with you. Assessments are a powerful tool for client engagement, credibility building, identifying quality prospects, training, tracking progress, assessing skills and knowledge, identifying strengths and weaknesses, and anticipating future needs and planning strategies.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

EmailOctopus offers the lowest-cost email marketing solution and all the features you need to engage your audience. Drag and drop editor allows you to create beautiful email campaigns. There are a variety of templates available for you to choose from. For new subscribers, you can also create simple landing pages or embed forms. You can create welcome emails and entire onboarding and lead nurturing sequences with time-based automation. Segmentation allows you to send targeted emails to groups. You can use custom fields to import and gather the data that is most important to your audience. You can also segment lists based upon campaign activity. EmailOctopus integrates to over 2,000 apps via Zapier, Integromat and offers a WordPress plugin as well as direct integrations to Carrd, OptinMonster, and BookFunnel. EmailOctopus offers an Amazon SES user Connect product that allows unlimited email per month.

Gmail allows you to do more with your email. Gmail is now more secure, smarter, and easier to use. This will allow you to save time and do more with the inbox. You can see what's new and decide what you want. You will receive nudges reminding you to respond to messages and follow up on them. You can view attachments, RSVP for events, snooze messages, and much more without opening emails. Gmail blocks 99.9% dangerous emails before they reach your inbox. You'll be notified if we suspect that something is phishy.

User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support. You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy. You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action. Are you ready to try it? Register now for a free trial at User.com -

Typeform is a versatile data collection tool that allows professionals to create and share beautiful online surveys and forms. Typeform allows users to create contact forms, polls, employee feedback surveys, suggestion boxes, and many other forms. Its beautiful interface allows users to easily customize their forms to capture all the information they need and see every change in real time. The solution offers over 500 integrations, and simple analytics to provide quick insights.

LiveHelpNow is changing the game of customer service one support solution at a time. Omnichannel support tools that will make your agents’ jobs easier and strengthen your brand! • A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools and features include but aren’t limited to intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Thoughtfully designed so you can get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media channels and more. • HIPAA, ADA and PCI compliant and financial grade AES-256 bit encryption • Quick and easy installation. No setup fees or contracts. • Free 30-day trial • Free training and 24/7 support