SurveyMonkey Reviews

Summary: There are a wide variety of question types that you can employ to formulate your own surveys, while analytics and reporting are key elements, they are especially useful for those looking to get simple information about their survey responses, an additional, very good benefit is that the free plan they offer should be more than enough for any business that needs basic survey functionality, by using different types of questions, you can maximize the quality of feedback you receive from your customers, this will not only allow you to better understand their needs and preferences, but also facilitate informed decision making in your business, the flexibility that a survey builder provides allows you to tailor questions to your specific audience, which can result in a higher response rate and a deeper analysis of the data collected.

Positive: Contains automatic survey closing, the ability to close a survey at a specific time without the need to remember it is a very useful functionality, not only eliminates uncertainty about when responses should be collected, but also ensures that the data collection process is more efficient and organized, by setting a fixed time for closing, The analysis of the results can be better planned, allowing us to concentrate on the interpretation of the data instead of worrying about the time of closing, in addition, it has an easier categorization of responses, this functionality simplifies the categorization of responses within the same survey, by having a clear time frame, It is especially valuable in surveys that cover multiple topics or questions, as it allows identifying trends and patterns in a clearer way, This feature allows surveyors to identify patterns in participants' responses, which can reveal significant insights into respondents' opinions and behaviors, and by tagging responses, similar comments can be grouped together, which not only saves time in analysis, but also enriches the understanding of the data collected.

Negative: Although it can present certain challenges in its navigation, overall, the platform is quite accessible and easy to use, which means that while some users may encounter complications when trying to locate specific functions or scrolling through the different sections, the interface is designed in such a way that once they become familiar with it, they can take advantage of all its features without major inconveniences.

Summary: SurveyMonkey has offered me quality services, that platform we began to use the metro company since the two financial services are quite important, our clients were very satisfied with these services, for which, thanks to this platform we have been able to create quite complete surveys that allow us to interrogate and ask various questions to our clients about how our services have been. Currently, I am very satisfied with the results obtained, since it was decided to create all kinds of surveys, we have been able to enjoy a large number of designs of each template offered by this platform, which have allowed us to have a design different for each survey sent to clients, we consider that the statistical service to visualize and monitor in real time the results of each survey were very satisfactory, we were able to see in real time the number of people who completed the survey goal, in addition, we were able to see and send all kinds of Reminders to customers who had not yet completed it, without a doubt, it was a very complete platform with very important functions.

Positive: SurveyMonkey is a very complete platform when it comes to carrying out all kinds of surveys, with the help of this platform you will be able to see statistically the progress of each of the schools that you send to your clients. The main thing that left me quite shocked and that was very positive about this platform is the ease with which you can create surveys, in addition, I will have experience, we managed to obtain and use a large number of templates for each survey, the entire template offered by this platform are very optimistic templates, in which the color used by the entire template can be modified, the text font can be modified and much more, each template is very customizable, and you can adapt it to your tastes. In addition, I loved that with this platform you can modify the fields required to complete one of the phases of the survey, this forces each participant to give you to complete specific text fields, in addition, I love very much that with this platform you can statistically visualize the advance each survey, you can check how many people have completed the survey, you can check how many people have received take care of me to their email but have not accessed it, this is very important since we can send immediate reminders to people who have not completed the survey survey correctly. I love the totality of service that this platform offered me, it constantly helps me to create survey for all our clients in our financial services company.

Negative: SurveyMonkey has many positive features, the creation of surveys within this platform is relatively perfect, however one of the main things that I do not like about this platform is the service to create forms, the main service used in this platform is the surveys, yes Maru, the additional service that exists within it is that it can create forms, the formula that within this platform is not as good as it seems, since the participants of each form cannot send the information of the form to complete the then, in addition, it is formed and has a rather old-fashioned design, which means that the other participant does not feel as encouraged to complete it correctly, we believe that the forms within this platform should be much more optimal. In addition, another of the negative things that formally messes you up is the free version that does not give you access to the vast majority of functions, in addition, it has a certain number of surveys that you can create with this version, I really do not recommend the free version, it is very limited and will not give you access to important functions.

Summary: SurveyMonkey is a great platform when it comes to building surveys and monitoring their progress. We have had a great experience since we have repowered our surveys, we have achieved that they have a better tonality and a better design, in addition, we have been able to export all the data collected from the surveys through detailed reports, where the rate of acceptance and rejection of the survey. Also, from the App for iOS we have been able to design surveys without the need to use our computer, something fantastic, surveys using the phone are the same as those on computers, nothing changes, it's impressive! We have quickly adapted to the features of SurveyMonkey, we have had no problems and we have been very comfortable.

Positive: SurveyMonkey is the ideal platform to capture customer feedback and achieve more accurate data retention through online surveys. For us, SurveyMonkey is the premier platform for sending surveys and monitoring real-time survey responses. What I liked the most is:

- It allows us to apply many templates so that our surveys look even better and have a better order in the information that we put in them. The surveys have obtained a more optimized design, with better colors and with a better theme.

- The surveys can be seen in real time, you can know what percentage of acceptance is having and what rate of rejection the survey is having. In addition, we can obtain the answers to the surveys immediately, the software processes the answers and we can immediately view them.

- The surveys that we send to customers rarely go into the spam folder. They are surveys with a certificate and a reliable source that helps us to be seen by our clients.

- SurveyMonkey's design is quite comfortable, it has a quite striking control panel that has allowed us to view all the surveys that we have previously sent. The configuration system is quite easy to use and the surveys are separated by sections and by date sent.

Negative: - There is no way to take a self-sourced survey in SurveyMonkey. On other platforms, surveys can be taken by modifying the source logo and removing information about the pollster, however, surveys taken on SurveyMonkey cannot be edited using your logo or pollster information. We can't remove the SurveyMonkey logo and add our own, nor can we modify the survey link and make a link of our own so that customers don't see the link with SurveyMonkey. They are small things that we would like to do, we want to do our own surveys, that do not have the SurveyMonkey logo.

- SurveyMonkey's free trial is a bit poor, it does not allow mandatory fields in the surveys which causes that in some cases, the clients do not complete the survey in its entirety and send it without completing the corresponding data. This free trial is very short and quite limited.

Summary: We have been doing many surveys of any information we wanted; we were able to probe almost the entire market with precise questions to multiple customers and unknown audiences. Fascinatingly, the results helped us to make favourable decisions for the organization.

Positive: My survey forms have been rated by my clients as excellent, I can ask any question, and it will be well-received thanks to the templates it has that make it look spectacular. The survey analysis is solid, there are no mistakes, and it has a good weighting of results. Incredible, there is no other software like SurveyMonkey; I consider it to be the best in surveys and survey results. You will have at your disposal a highly functional tool with potent forms, eye-catching, original and comfortable for respondents.

Negative: SurveyMonkey needs more constant updates, besides the security must be verified because there may be many bots or people with erroneous data.

Summary: It is the best software to collect the information in a very comprehensive and efficient way. It has given us many benefits to getting multiple data for future decisions. It has been very influential in encouraging advanced data collection. I can recommend it to all those who wish to optimize each of the systematic processes of collective and individual participation. Surveys can be achieved thanks to this platform.

Positive: I like it because it helps me to get a lot of data and achieve a notorious tremendous analysis of all the opinions to highlight. It is an exciting application in which incredible tools prevail that encourage the development of the software. It has a significant deployment to strengthen the performance. SurveyMonkey contains comfortable support.

Negative: We are having problems with the customization of the forms, it has given an incredible feeling in other aspects, but this is the only problem I have.

Summary: SurveyMonkey is has been very effective and my experience has been amazing. It is now easy to create and manage surveys.

Positive: I like that setting up as well as using SurveyMonkey.
Customizing, managing, and creating surveys is easy.
The tool is powerful and affordable.

Negative: So far so good SurveyMonkey has been a blessing to our business.

Summary: I am very satisfied with the result we have had with SurveyMonkey. Previously, we had problems collecting opinions, since other platforms did not allow us to prepare complete surveys to be able to interview our clients, however, after the arrival of SurveyMonkey, everything improved exponentially and we have managed to collect opinions in less time and we have also been able to interview to all our clients in a complete way, with all the questions we want to ask them and with an ease in answering each one of those questions. In addition, SurveyMonkey has been easy to use, its online survey editor and creator is quite fast and helps us save time.

Positive: In my personal and professional opinion, SurveyMonkey is a completely suitable platform for any company that wants to renew or optimize its customer data collection process, and also want to optimize the preparation of surveys. What I liked the most about SurveyMonkey is that:

1.- This platform has an incredible facility to design new surveys. It has a web editor which is capable of offering a "drag and drop" system and thus be able to prepare simple surveys, with precise questions and with an optimized design.
2.- Allows you to send surveys simultaneously, which helps them to be sent to several contacts or clients at the same time.
3.- Surveys get a unique and exclusive design thanks to SurveyMonkey allowing me to add templates pre-designed by this platform, and it allows me to add unique colors to my surveys.

Negative: We have been using SurveyMonkey for a little over 1 year, and we have never had any complications when it comes to sending, preparing and analyzing the SurveyMonkey surveys, this platform has been totally good for preparing surveys and has allowed us to collect a large amount of opinions in less time. We are very appreciative of SurveyMonkey's performance and great ability to collect feedback.

Summary: SurveyMonkey has contributed a lot to the company since it has been possible to improve services to a higher quality level thanks to user comments, also our website has made changes to facilitate its use and provide a better appearance for the company. I have been able to successfully collect data and have been able to have better decision making when making improvements for the company. In addition, it has been possible to work collaboratively in order to streamline the work process in terms of creating a survey that requires capturing certain types of important data that help drive the company.

Positive: SurveyMonkey has an interactive and easy-to-use platform where I can create my surveys simply and easily. Likewise, for the respondent, answering the questions could not be easier, since it has an interface where everything is clear. I like that I can share the survey in a personalized way giving me the ability to select a specific group of people on which my survey will be based. It is customizable, such as adding my company logo to make it look more professional. SurveyMonkey also suggests questions depending on the field you are working in, this helps a lot in creating the question frame. It also has an input data processor which I can see in different graphs and thus be able to take an analysis of my collected surveys.

Negative: I would like the user who is going to carry out the survey to be able to log in through their Facebook, Instagram or any social network account, this would help a lot to know what type of person we are surveying in order to improve our services thanks to this data.

SurveyMonkey requires a large amount of memory to store the data as a backup, it should be included in the packages that this platform already offers without the need for additional costs.

Summary: My overall experience has been great with the SurveyMonkey platform. It was a seamless experience with this tool. I highly recommend this tool.

Positive: On a broader scale, it's the most flexible and advanced contact form and survey building software. It's very easy to use, new users can easily start using this platform in a short time. Loved the fact that, we can build surveys without code.

Negative: The themes and temples needs to be more appealing.

Summary: SurveyMonkey is the most advanced survey builder tool. We are using this for market research.
With Survey Monkey you can robust surveys with its pre-built templates. It helps to gather user thoughts and feedbacks.

Positive: Survey Monkey is a highly customizable platform for building powerful surveys.
Prebuilt templates are attractive.
Centralizes and easy to migrate data.
No HTML code required to build surveys.

Negative: No dislike does its survey building job very well.

Summary: Very good. Clients trust survey monkey so this is a no-brainer. If you need a quick survey up on the Internet, this is the best choice.

Positive: This is so much easier than the alternatives. We tried to write our own survey software and it is a nightmare. Plus hosting, etc. can be a pain. So just use Survey Monkey and you can have your survey up in no time.

Negative: I'd like to have it integrate with our database applications, but I can live with it being entirely self contained.

Summary: I'm very much impressed with SurveyMonkey's usability. The survey form creation is pretty straightforward. It delivers many integrations to obtain survey as expected. The survey link is easy to share and customize it into a brand name.

Positive: With SurveyMonkey, you can create surveys with no effort.
It provides every functionality to obtain surveys as expectations.
Custom branding can easily get inserted.
Surveys are optimized for cross platforms.

Negative: No cons, I will update if I face any cons in the future.

Summary: SurveyMonkey is a great survey builder platform. It allows us to customize and build intuitive surveys to gather customers' feedback. It's a very new way for us to interact and learn user needs.

Positive: (+) Very simple to build surveys.
(+) Graphical insights about user interest and times taken to fill.
(+) Unique and attractive survey templates.
(+) Custom and easy to share survey links.

Negative: (-) No cons, we had an overall positive experience with it.

Summary: SurveyMonkey enables the feedback loop from our returning customers to offer the best service as per their expectations. It is very effective and works smoothly without glitches. It has in-built analytics, to analyse the responses and helps a lot to get an overview of the mass sentiment and expectations. SurveyMonkey is standalone complete software package for survey and feedback campaign.

Positive: SurveyMonkey is a Survey and Feedback collection tool. We use it extensively to collect feedback from our returning customers to enhance the product and user experiences. It is easy to setup with its pre built templates and drag-drop editor.

Negative: It helped us a lot to collect the feedback from our customers at their disposal. Earlier, we tried collecting feedback on call, but that didn't converted to convince.

Summary: SurveyMonkey is a very handy tool to understand clients' voices using a survey. It offers a great survey to design using templates to target audiences and get user insights in return.

Positive: It offers many templates to design as per your criteria. It also gives you to perform marketing research for your business. The survey answer is stored in a secure and protected database.

Negative: It worked great for me. Nothing to share about the con.