HubEngage Reviews

Summary: Modernizing internal comms without creating compliance risk. A lot of platforms that do social features don't think about what happens when employees post something they shouldn't. The built-in moderation tools gave our legal team enough confidence to actually greenlight the rollout.

Positive: AI moderation takes a lot of the risk out of opening up social features to employees flagging inappropriate content before it becomes a problem. Sentiment analysis on survey responses has helped us spot team morale dips earlier than we would have otherwise. The intranet replacement alone justified the cost for us.

Negative: The gamification side points, leaderboards hasn't landed as well with our demographic as I think it might in other industries. Our employees skew older and a few found it a bit gimmicky. It's easy to turn off but something to consider depending on your workforce.

Summary: Keeping culture intact while scaling fast. HubEngage gave us a central place to keep people connected and recognized without adding headcount to manage it.

Positive: Modular approach is a real advantage you're not paying for things you don't use yet. The employee social features helped build culture during a period of rapid remote hiring. Sentiment analysis on surveys has surfaced things we genuinely wouldn't have caught otherwise.

Negative: The mobile app UI could use a refresh in a few spots it looks fine but some navigation flows feel slightly clunky compared to consumer apps employees are used to. Not a dealbreaker but worth mentioning.

Summary: Keeping culture intact while scaling fast. When you go from 200 to 500 employees in 18 months, things can fall apart internally pretty quickly. HubEngage gave us a central place to keep people connected and recognized without adding headcount to manage it.

Positive: Modular approach is a real advantage you're not paying for things you don't use yet. The employee social features helped build culture during a period of rapid remote hiring. Sentiment analysis on surveys has surfaced things we genuinely wouldn't have caught otherwise.

Negative: The mobile app UI could use a refresh in a few spots it looks fine but some navigation flows feel slightly clunky compared to consumer apps employees are used to. Not a dealbreaker but worth mentioning.

Summary: Closing the communication gap between office and frontline staff. Before this, our floor workers were essentially out of the loop on anything company-wide. Now everyone's on the same page.

Positive: Mobile-first setup works really well for non-desk workers. Recognition module with points and gift cards drove adoption faster than we expected. Multi-language support was critical for us and it actually works without feeling like an afterthought.

Negative: Initial setup took longer than the sales team suggested — there's a fair amount of configuration involved. Some of our older employees found the app a bit confusing at first, took a few weeks before everyone was comfortable.

Summary: Platform sprawl. We were paying for multiple tools that didn't talk to each other, and employees had no idea which app to check for what. One place for everything has made a noticeable difference in how consistently people actually engage with comms.

Positive: Having comms, surveys, and recognition under one roof makes a genuine difference. AI drafting tools save real time. The scheduling feature means I can plan a week's worth of content in one sitting. Support team has been responsive every time we've reached out.

Negative: The analytics dashboard is decent but not as deep as I'd like — I often want to slice engagement data in ways the current reporting doesn't quite support. Hoping that gets more attention in future updates.

Summary: The platform's intuitive interface made it easy to navigate, and I quickly found the tools I needed to enhance our operations. The benefits far outweigh the minor drawbacks, and we look forward to continuing our partnership with them, I’ve been using Hubengage for the past 2yrs+to manage our company’s social media presence. The seamless integration with our existing systems has been a game-changer, allowing us to manage projects more efficiently and improve collaboration across teams. What's even more encouraging is the positive feedback from my coworkers who also find it user-friendly. I highly recommend Hubengage to any company looking for a robust business management solution.

Positive: The collaboration features in Hubengage such as integrated messaging, helping us fine-tune our strategy, to ensure our issues are resolved promptly.

Negative: it's an excellent system which is user-friendly, and which we are using more and more in our daily practice and quality assurance monitoring.

Summary: I use HubEngage to receive recognition from my manager and coworkers, and to give recognition to my coworkers as well. It's super easy for all of us to get started on it and immediately begin sharing recognition for our team members. Everything about it has just been a joy to work with.

Positive: I use HubEngage to receive recognition from my manager and coworkers, and to give recognition to my coworkers as well. I also appreciate being able to comment on the recognition, since it creates more interaction and engagement around the feedback.

Negative: There’s nothing I dislike about HubEngage for now.

Summary: I use Hubengage to provide positive feedback at work, solving burnout by recognizing and appreciating co-workers' un-thanked actions. It improves morale by calling attention to positive actions, especially in a fast-paced, taxing job like ABA therapy.

Positive: I use Hubengage at my workplace to provide co-workers with positive feedback. I enjoy that it allows co-workers to build one another up and recognize actions that may otherwise go un-thanked. ABA therapy is often a mentally and physically taxing job and being able to call attention to positive actions or words that occur during the workday improves morale in the workplace. I also enjoy the AI option to clean up the message due to the quick pace of work. The initial setup of Kudos was very easy, taking just 5-10 minutes.

Negative: Nothing in particular - the tool delivers what it's designed for

Summary: Managers play an active role in recognition, often adding thoughtful, personalized messages—reinforcing its importance through visible, top-down support.

Positive: Employees love the freedom to choose rewards like gift cards, event tickets, and gifts—making recognition more exciting, personal, and powerful with HubEngage

Negative: Nothing at all I enjoy shopping and browsing the different items I can get

Summary: Simple to Use with Flexible Rewards Redemption and I like how simple the system is to use. I also appreciate that points can be redeemed for physical items, not just gift cards.It often takes a while for the page to load

Positive: I like how simple the system is to use. I also appreciate that points can be redeemed for physical items, not just gift cards.

Negative: It often takes a while for the page to load, and sometimes it times out completely.

Summary: Before using the platform, many small acts of helpfulness or extra effort often went unnoticed, or they were only acknowledged in private emails. By providing a public forum for appreciation, HubEngage helps ensure that everyone’s hard work is visible across the entire organization. It also automates rewards and tracking, and it encourages people to take on other challenges or tasks to earn HubEngage points.

Positive: The platform is easy to use, and the rewards system adds a fun incentive to stay engaged. It has noticeably boosted our team morale and helped create a more collaborative, supportive environment where everyone feels genuinely valued for their efforts.

Negative: Nothing negative so far. It’s been really well received across our company.

Summary: HubEngage helps address the lack of recognition and encouragement in the workplace by making it easier to acknowledge and support employees.

Positive: I like that HubEngage is very easy to use, and it was also straightforward to implement. It allows me to encourage my peers.

Negative: I haven’t had to reach out to customer support, so I can’t really comment on that part of the experience.

Summary: It is used to reward our employees for their work and motivate them to do better. I love the reward process very easy to use the navigation is very good for me

Positive: I really like how HubEngage is easy to navigate and redeem points. The navigation is very good for me

Negative: If I should give any dislike now it means I'm lying

Summary: HubEngage helps recognize our team consistently every Monday and solves our problem by merging recognition and chatting into one platform, reducing disturbance from other apps.

Positive: What I like most about HubEngage is how we're able to navigate the platform, and I find the recognition features, the chatbot, and communication aspects very efficient. These features are very powerful for us and very straightforward.

Negative: I'd like to see some features being updated because some of them are, like, old version. So being able to update them to be very easy to set up would be appreciated. The setup was not straightforward because the information provided was not complete, making it fairly difficult.

Summary: One challenge our company had was keeping both office staff and frontline employees informed. Many employees don’t sit at desks all day, so email wasn’t an effective way to reach them. HubEngage solved this by allowing communication through mobile, notifications, and other channels.

Positive: Now everyone gets updates at the same time, which has made a big difference in keeping the whole workforce aligned.

Negative: The initial setup can require some planning, especially when connecting it with other company systems.