HubEngage Reviews

Summary: The platform's intuitive interface made it easy to navigate, and I quickly found the tools I needed to enhance our operations. The benefits far outweigh the minor drawbacks, and we look forward to continuing our partnership with them, I’ve been using Hubengage for the past 2yrs+to manage our company’s social media presence. The seamless integration with our existing systems has been a game-changer, allowing us to manage projects more efficiently and improve collaboration across teams. What's even more encouraging is the positive feedback from my coworkers who also find it user-friendly. I highly recommend Hubengage to any company looking for a robust business management solution.

Positive: The collaboration features in Hubengage such as integrated messaging, helping us fine-tune our strategy, to ensure our issues are resolved promptly.

Negative: it's an excellent system which is user-friendly, and which we are using more and more in our daily practice and quality assurance monitoring.

Summary: I use HubEngage to receive recognition from my manager and coworkers, and to give recognition to my coworkers as well. It's super easy for all of us to get started on it and immediately begin sharing recognition for our team members. Everything about it has just been a joy to work with.

Positive: I use HubEngage to receive recognition from my manager and coworkers, and to give recognition to my coworkers as well. I also appreciate being able to comment on the recognition, since it creates more interaction and engagement around the feedback.

Negative: There’s nothing I dislike about HubEngage for now.

Summary: I use Hubengage to provide positive feedback at work, solving burnout by recognizing and appreciating co-workers' un-thanked actions. It improves morale by calling attention to positive actions, especially in a fast-paced, taxing job like ABA therapy.

Positive: I use Hubengage at my workplace to provide co-workers with positive feedback. I enjoy that it allows co-workers to build one another up and recognize actions that may otherwise go un-thanked. ABA therapy is often a mentally and physically taxing job and being able to call attention to positive actions or words that occur during the workday improves morale in the workplace. I also enjoy the AI option to clean up the message due to the quick pace of work. The initial setup of Kudos was very easy, taking just 5-10 minutes.

Negative: Nothing in particular - the tool delivers what it's designed for

Summary: Managers play an active role in recognition, often adding thoughtful, personalized messages—reinforcing its importance through visible, top-down support.

Positive: Employees love the freedom to choose rewards like gift cards, event tickets, and gifts—making recognition more exciting, personal, and powerful with HubEngage

Negative: Nothing at all I enjoy shopping and browsing the different items I can get

Summary: Simple to Use with Flexible Rewards Redemption and I like how simple the system is to use. I also appreciate that points can be redeemed for physical items, not just gift cards.It often takes a while for the page to load

Positive: I like how simple the system is to use. I also appreciate that points can be redeemed for physical items, not just gift cards.

Negative: It often takes a while for the page to load, and sometimes it times out completely.

Summary: Before using the platform, many small acts of helpfulness or extra effort often went unnoticed, or they were only acknowledged in private emails. By providing a public forum for appreciation, HubEngage helps ensure that everyone’s hard work is visible across the entire organization. It also automates rewards and tracking, and it encourages people to take on other challenges or tasks to earn HubEngage points.

Positive: The platform is easy to use, and the rewards system adds a fun incentive to stay engaged. It has noticeably boosted our team morale and helped create a more collaborative, supportive environment where everyone feels genuinely valued for their efforts.

Negative: Nothing negative so far. It’s been really well received across our company.

Summary: HubEngage helps address the lack of recognition and encouragement in the workplace by making it easier to acknowledge and support employees.

Positive: I like that HubEngage is very easy to use, and it was also straightforward to implement. It allows me to encourage my peers.

Negative: I haven’t had to reach out to customer support, so I can’t really comment on that part of the experience.

Summary: It is used to reward our employees for their work and motivate them to do better. I love the reward process very easy to use the navigation is very good for me

Positive: I really like how HubEngage is easy to navigate and redeem points. The navigation is very good for me

Negative: If I should give any dislike now it means I'm lying

Summary: HubEngage helps recognize our team consistently every Monday and solves our problem by merging recognition and chatting into one platform, reducing disturbance from other apps.

Positive: What I like most about HubEngage is how we're able to navigate the platform, and I find the recognition features, the chatbot, and communication aspects very efficient. These features are very powerful for us and very straightforward.

Negative: I'd like to see some features being updated because some of them are, like, old version. So being able to update them to be very easy to set up would be appreciated. The setup was not straightforward because the information provided was not complete, making it fairly difficult.

Summary: One challenge our company had was keeping both office staff and frontline employees informed. Many employees don’t sit at desks all day, so email wasn’t an effective way to reach them. HubEngage solved this by allowing communication through mobile, notifications, and other channels.

Positive: Now everyone gets updates at the same time, which has made a big difference in keeping the whole workforce aligned.

Negative: The initial setup can require some planning, especially when connecting it with other company systems.

Summary: Before using HubEngage, our internal communication was very messy. Important updates were sent through emails, chats, and sometimes spreadsheets, and many employees missed key information. After implementing HubEngage, everything became centralized.

Positive: We can now send announcements, updates, and messages from one place, and employees receive them through multiple channels. It has made communication much clearer and more reliable.

Negative: Sometimes it takes a little time for new employees to learn all the features because the platform has many tools in one place.

Summary: HubEngage has really improved how our team communicates. Before, important updates were scattered across emails and chats, but now everything is in one place and much easier to manage.

Positive: What I like most about HubEngage is how it connects everyone in the company. From announcements to recognition, it helps employees stay informed and feel more involved.

Negative: setting up the chatbot initially required some planning to make sure it pulled the right information

Summary: Overall, the HubEngage chatbot has been a useful addition to the platform. It improved how employees access information and helped reduce the workload for HR, while still keeping support easily accessible when needed.

Positive: The biggest benefit is the speed and convenience. Employees get answers quickly, and HR spends less time responding to repetitive questions.

Negative: Sometimes the chatbot needs very clear questions to provide the best answers. If a question is too broad or unclear, it may direct the user to another resource instead of giving a complete response.

Summary: The HubEngage AI chatbot added real value to our organization. It made internal support faster, helped employees find information easily, and reduced the amount of manual work for our HR team.

Positive: One feature of HubEngage that has been very useful for us is the AI chatbot. Before using it, employees would constantly reach out to HR or managers for simple questions like company policies, leave requests, or where to find certain documents. It wasn’t that the information didn’t exist it was just scattered across different systems, so people didn’t know where to look.

Negative: While the AI chatbot is very helpful, it sometimes struggles with very specific or complex questions that aren’t clearly documented in our internal systems.

Summary: Since implementing HubEngage, we’ve seen noticeable improvements in communication and engagement across our company. Employees feel more informed about what’s happening in the business, and leadership has better visibility into team feedback.

Communication is faster and more consistent, which is important when managing design projects across different regions. HR also spends less time manually managing surveys or sending updates.

Positive: What we like most is that it combines several functions into one platform. Communication, surveys, recognition, messaging, and company updates are all connected, so we don’t have to switch between different systems anymore.

Negative: The platform offers a lot of features, which is great once everything is set up, but it can take some time to fully understand all the capabilities at the beginning.