Social Intents Description

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom.

Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense.

No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Pricing

Pricing Starts At:
$39 per month
Pricing Information:
Billed monthly or annually.
Free Trial:
Yes

Integrations

API:
Yes, Social Intents has an API

Reviews

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Company Details

Company:
Social Intents
Year Founded:
2017
Headquarters:
United States
Website:
www.socialintents.com
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Social Intents Features and Options

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis

Conversational Marketing Platform

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service Software

Alerts / Escalation
Call Center Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant

Help Desk Software

Alerts / Escalation
Automated Routing
Customizable Branding
Live Chat
Multi-Channel Communication
Real-time Chat
Self Service Portal

Live Chat Software

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Software

Call to Action
Human Takeover
Inline Media / Videos
Natural Language Processing
Reporting / Analytics
Social Media Integration

Customer Communications Management Software

Batch Communications
Chat / Messaging
Multi-Channel Communications
On-Demand Communications
Personalization

Social Intents Lists

Social Intents User Reviews

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