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Businesses

Better.com's Stock Begins Trading Publicly Down More Than 93% 22

Better.com, the digital mortgage lender in the news earlier this year when its CEO fired roughly 900 workers via Zoom, picked a bad time to go public. "Shares of the Softbank-backed company plunged 93% as it began trading as BETR on the Nasdaq Thursday, falling more than $16 per share to $1.19 by mid-day," reports Fast Company. It went public via a merger with special purpose acquisition company (SPAC) Aurora Acquisition Corp. Before its merger with BETR, Aurora had a 52-week high of $62.91. From the report: The disastrous public launch comes two years after the company initially filed to go public, but it (and the real estate market) has faced a number of challenges in the time since. The outlook for homebuying is bleak, to put it mildly, for the near- to mid-term future. Mortgage rates are at their highest point since 2000 -- hitting 7.31% last week -- and showing no signs of a turnaround. Because the majority of American homeowners have mortgages at or well below 5%, they're reticent to put their homes on the market, which creates a supply shortage, even for those who are willing to accept the high rates. But Better's own history could be working against it, as well.

The company came under fire in December 2021 for laying off 900 employees via Zoom. (Some didn't know they'd been affected until they learned they were locked out of company accounts.) A few months later, it cut another 3,000 workers. One month after, that it slashed another 1,000 jobs. Eventually, the company cut 91% of its workforce over an 18-month period. That wasn't the end of the problems, though. In a leaked video of a town hall meeting following the first round of layoffs, CEO Vishal Garg was shown vacillating on the reasons, blaming everything from marketplace forces to the recently-canned employees' performance.
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Better.com's Stock Begins Trading Publicly Down More Than 93%

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  • Oh no! (Score:5, Funny)

    by quonset ( 4839537 ) on Thursday August 24, 2023 @06:53PM (#63794642)

    How horrible! Will it be alright?

  • CEO of the year!
  • by jlseagull ( 106472 ) on Thursday August 24, 2023 @07:18PM (#63794684) Homepage

    :P

  • by laughingskeptic ( 1004414 ) on Thursday August 24, 2023 @07:58PM (#63794754)
    The IPO opening put them at a $1.7B valuation. A year ago SoftBank valued this company at $7B after sinking another $1.5B into it when a year earlier it had been a $6B company. The company went from a peak of 11,000 employees to less than 1,000. The valuations were clearly just made up numbers. Now in one day their market cap shrank to $0.1B which is less than the layoff ratio. Maybe there is a lesson here ...
    • To be clear, it's not an IPO. It's a SPAC.

      An IPO requires that you live up to certain financial standards, audits, and reporting to provide investors with a clear view of your operations and profitable potential. A SPAC requires none of that. These days, if a company goes SPAC it's because it can't live up to the standards of an IPO, which means now it's usually the sign of a bad company.

    • A year ago SoftBank valued this company at $7B

      That's the first red flag. SoftBank operates either with malicious intent, or unbelievable incompetence.

  • by Mean Variance ( 913229 ) <mean.variance@gmail.com> on Thursday August 24, 2023 @08:18PM (#63794780)

    I did a refi with them when rates were rock bottom. They were so easy to work with. Their online app and status pages was clear and showed where I was in the process. The agent could be called or emailed at any time. Costs and options were clearly communicated and there were no surprises.

    That must've been a huge sales workforce. If they keep their operational part intact, I'd use them again.

    • It was their software, not sales workforce.

      I did the same thing, and my experience was similar except that their actual human workforce was kind of lackluster. For the initial buy, my Better agent dropped the ball getting a "survey" done and the manager had to step in to keep the sale from falling apart. My buyer's agent was pissed. For a refi, I had my own lawyer for title work but they did it anyway without asking me. I asked them to remove that charge and they gave me kind of a runaround trying to sa
  • Better.com, the digital mortgage lender... Some times in life you need to deal directly with people/company for critical things. Call me old but wiser and I'll never deal with a digital mortgage lender or online banking. When / if things go wrong, I like to walk in and deal with someone face to face. I do a lot of stuff on the internet, but draw the line at some things !
  • ...he's running the place (and reputation) into the ground.

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