AOL Reports Its First Drop In Subscribers 182
Flamesplash writes "Yahoo! is running this AP story about AOL's first drop in subscribers. 170,000 US subscribers have left AOL in their fourth quarter of 2002, apparently due to users becoming more comfortable with broadband connections. It should be noted though that 'AOL has said it has stopped simply signing up new customers for the sake of counting them.'"
Stopped signing up customers just to count them??? (Score:3, Insightful)
Oh yeah...
Re:Stopped signing up customers just to count them (Score:2, Funny)
The accountants from Enron had to find a job somewhere, you know?
I think it is rude of you to insult them like that
I thought they moved to M$ (Score:2)
Drop in Subsribers! (Score:1, Funny)
Re:Drop in Subsribers! (Score:5, Funny)
"Assholes always advertise."
Days of Atonement, Walter John Williams
No worries, this will hold true for the forseeable future.
Re:Drop in Subsribers! (Score:2, Funny)
Or those who live in a country without freephone internet access apart from AOL.
Or those who signed on in 1994 and only stick with it because of their email address is widely distributed.
Or those who have 200 mb of email in their Personal Filing Cabinets and don't want to lose it. (The file format changes every release, the "converter" programs hardly work at all.)
Or those who find it convienient to be able to either dial up from just about anywhere internationally, or check their webmail without having to use Yahoo or Hotmail?
Or those who just find it convenient?
Re:Drop in Subsribers! (Score:2)
Or those who live in a country without freephone internet access apart from AOL.
Or those who signed on in 1994 and only stick with it because of their email address is widely distributed.
Or those who have 200 mb of email in their Personal Filing Cabinets and don't want to lose it. (The file format changes every release, the "converter" programs hardly work at all.)
Or those who find it convienient to be able to either dial up from just about anywhere internationally, or check their webmail without having to use Yahoo or Hotmail?
Or those who just find it convenient?
Too funnny. I guess you can find an AC to step up and defent just about anything now.
Re:Drop in Subsribers! (Score:1)
as far as being in a country without dial up, save AOL...I feel bad for you, that's something that should be forced upon no one (eventhough you must love it)
i still think AOL is rediculous in the amount of pop ups and advertising in general that are produced by something you are already paying to use.
Does this mean... (Score:3, Funny)
Does this also mean... (Score:2)
Re:Does this mean... (Score:2)
Jason
ProfQuotes [profquotes.com]
Re:Does this mean... (Score:2, Interesting)
What gets me, is now AOL sends that CD you just toss in the garbage to you in a little metal tin. And the address label is printed on the thing so you have to sit there and scrape it off (if your the paranoid type that does that). I haven't taken a second look at an AOL disc in years, the last time I even bothered to open one up was for the DVD case a few came in awhile back (always nice to have a spare).
Re:Does this mean... (Score:1)
Re:Does this mean... (Score:5, Funny)
That was fun. Kept me in 3 1/2 floppies for years
Re:Does this mean... (Score:2)
However, I found that the free AOL floppies were of very low quality. 1 1/2 years after saving some files the discs were unreadable.
Fortunately I had a proper tape backup of most the files in question.
I'd say that 90% of them were defective. No better than the '50 for $20.00 jammies' you were able to find in Staples and Comp-USA at the time. Those discs didn't last too long either.
Re:Does this mean... (Score:2)
How, exactly, is this any different from 3.5" floppies from other sources? Write something today and you're lucky to be able to read it next week.
Re:Does this mean... (Score:2)
The result is a cool looking cracked pattern and your AOL cd is now a decorative coaster or something to hang on the wall.
Hm... for the sake of counting them? (Score:5, Interesting)
Is this an admission that the hundreds of CDs each and everyone here will have recieved were just a stunt to get the numbers up?
Re:Hm... for the sake of counting them? (Score:2)
I think it is really the result of Case being given the heave ho a few weeks back. Time Warner is back under Time Warner management. It is very clear that the business will soon be called Time Warner again. At this point the AOL division is a liability the management would be happy to get rid of for the price of the debt it carries ($8 billion or so).
Another property that might well be detached in the near future is the CNN division which Ted Turner is rumoured to be attempting to buy back. It appears that Ted believes CNN is dropping in the ratings for the same reason I do, they stopped doing news and did human interest bullshit with empty headed bimbos like Paula Zahn and Connie Chung.
Re:Hm... for the sake of counting them? (Score:2, Informative)
This is quickly followed up by a "Have you tried out keyword _______? You can't find that anywhere but AOL! How 'bout another two free months to check it out?"
I think that in its self shows they're still signing people up for the sake of counting them.
Evil Empires (Score:5, Funny)
Re:Evil Empires (Score:2)
Just one? (Score:1, Redundant)
Eh? (Score:1)
Re:Eh? (Score:4, Informative)
Re:Straight from the article... (Score:1)
More Info (Score:5, Informative)
It should be noted that, 'Despite the small decline in the number of AOL subscribers in the United States during the fourth quarter, the total number of subscribers grew enough during the other nine months of the year to enable America Online to post a 1.2 million net increase in customers during 2002.'
Also, AOL is still by far the number one ISP with 26.5 million U.S. customers to MSN's 9 million.
Re:More Info - where they are going (Score:3, Interesting)
Re:More Info - where they are going (Score:2, Informative)
Yes and no. As a Speakeasy customer, I can say that you're right that the speed is better, but you're dead wrong when you say the support is better. I've never had worse support from an ISP than I've had from Speakeasy.
Re:More Info - where they are going (Score:2)
Re:More Info - where they are going (Score:2)
I'm sure I'm unique in my experiences with Speakeasy, but they've been reliably terrible for me. I should qualify that the problems I've had have not been with any tech support (though the latest problem I dealt with stemmed from their inability to troubleshoot a technical issue), but instead with billing and payment issues, and Speakeasy's inability to keep promises. Most recently, I had a bad SDSL modem (it was bad since day one, but worked well enough that I only suffered nightly DSL outtages). The modem was purchased in November 01, I began bugging their tech support about the nightly outtages in Feb 02, and continued to do so until in Nov 02 they finally decided the modem was faulty -- conveniently right after the modem's warranty expired. Eay enough to solve, you'd think. Plenty of documentation showing I've been having problems long prior to the warranty expiration, so just replace it under warranty. That's what they said they'd do. Imagine my surprise, then, when I got my December bill -- $150 for a new modem, plus $200 for the tech visit (because apparently I'm not qualified to plug the modem into the wall jack), plus some random $80 "miscellaneous" fee, plus all of the assorted taxes on said service (including two poorly named "tax reimbursements" that were no reimbursements at all, but charges). That sure doesn't sound like a modem replaced under warranty to me! Anyway, when I finally noticed the erroneous charges in January (yay autopayments, I didn't see all of this until looking at my credit card statement), it took me about a week to actually speak with someone at a high enough level to credit back those charges. And just to add insult to injury, I had to call them, even though I was promised a call-back (typical Speakeasy -- they'll promise to call you back until they're blue in the face, but you'll never ever get that call).
Things are sorted out now, but I'm eagerly anticipating how they plan to screw me over this year. After having been screwed in 2001 and screwed in 2002, I have no reason to believe 2003 will be any different.
If it weren't that Speakeasy is the best DSL provider in the business (and that says more about their competition than it does about Speakeasy), I'd switch immediately. As it is, I put up with their bullshit so that I can have DSL how I want it. It sucks, but such is life.
Re:More Info - where they are going (Score:2)
Re:More Info - where they are going (Score:2)
That's pretty much what I've decided. I'm pretty sure there's a permanent note attached to my account that reads, "This guy is a chump. See how bad you can screw this customer." What's worse is that I'm in the Seattle area, which is Speakeasy's home town. If anybody is going to get good service, you'd expect it to be the people from the place where Speakeasy originated. I can't even claim that they're not giving me good service because I'm not paying them much. (I'm on 768 SDSL, though I'd rather not be -- that came from their first attempt to screw me, wherein my initial 1.5/384 ADSL line at $90/mo was deemed to be $250/mo, with three months back charge, so we split the difference with Speakeasy dropping all charges for that line and me moving to $160/mo 768 SDSL. One of the more expensive consumer plans, so theoretically I should be getting stellar service, yes?)
When even the best is shit (from my own experiences), you learn to live with shit. Maybe I should start a pool for when in 2003 Speakeasy will screw me again and make some money off of my misfortunes. (Personally, my money would be on if/when I move -- I'm planning on buying a house/condo/something other than my apartment, and will want to carry my DSL with me on the move, but that's also prime territory for fuck-ups, so that's where the smart money would be if I choose to do that this year).
Hopefully this will stop them.. (Score:3, Funny)
Re:Hopefully this will stop them.. (Score:1)
Re:Hopefully this will stop them.. (Score:3, Funny)
Re:Hopefully this will stop them.. (Score:1)
Re:Hopefully this will stop them.. (Score:2)
somewhere, over the..... (Score:2, Funny)
Re:somewhere, over the..... (Score:2)
I don't want Connie to be dead, I want her to be fired by AOL and go work in the pr0n industry!
NY Times' take on things (Score:5, Insightful)
Non-registration, direct link version: Tests Keep Coming for AOL Time Warner's Well-Tested Chief [nytimes.com]
*nix.org [starnix.org] -- BSD, Linux, OS X, & Solaris community
"The book, 'To Serve Webpages' - It's a COOKBOOK!" (Score:5, Funny)
Of course, I could be wrong...
Yea, well..... (Score:4, Interesting)
I think that a few of you can relate to this: I don't make a heck of alot of money off my single, constant IT job. This forces me to do alot of consulting for everyone from small businesses to "Joe User". Joe User still doesn't have or need much understanding about computers, and still prefers the simplistic experience that is AOL. Until another major ISP can offer the ease of use that AOL can for a significantly lower cost (unlike MSN), then most AOL userrs have no incentive to switch.
Wow (Score:5, Funny)
Well, this disproves the "To them, you are not just a number" Theory.
Signed,
24783
Re:Wow (Score:5, Funny)
Signed,
608877
Reached market saturation? (Score:4, Insightful)
170,000 are Advanced Newhouse Subscribers (Score:1, Interesting)
"AOL said the results also reflect the deconsolidation of certain cable systems pursuant to the restructuring of the cable partnership between Time Warner Entertainment Company L.P. and Advance/Newhouse.
http://story.news.yahoo.com/news?tmpl=story&nci
170,000 is from the cable subscriber side (Score:2, Interesting)
"AOL said the results also reflect the deconsolidation of certain cable systems pursuant to the restructuring of the cable partnership between Time Warner Entertainment Company L.P. and Advance/Newhouse.
http://story.news.yahoo.com/news?tmpl=story&nci
"for the sake of counting them" ?!?! (Score:5, Funny)
(30 seconds later)Jeebus! I finally got it to parse: "AOL used to sign up new members, not because it would increase revenue, but because it would increase their total number of subscribers (which presumably had some marketing value on its own). They have stopped this, and now expect to make money from their users." Someone, please explain the concept of scope ambiguity to the author of that article!!!
Why This Has Happened (Score:5, Interesting)
In one scene, where a "dad" talks about setting up the parental controls for his "kids," a shot of the screen is shown with three users listed. The first user in the list (name unknown, and doesn't matter) is shown as having Adult access. The second user on this list is the key. First of all, the user name is HappyAOLUser, and is shown as having Older Teen access. First of all, what Teenager in their right(?) mind would use HappyAOLUser as their screen name? None. And secondly, is there such a thing as a Happy AOL User? I haven't met any...
Here's the big detractor. Their offer boasts 1,025 hours free for the first 45 days. Let's do the math. There are 24 hours in a day, right? OK. So, let's multiply that by 45. The answer is 1,080 hours. Now, we subtract from that the 1,025 hours offered for free. We get 55 hours. Divide those 55 hours by the original 45 days, and you get 1.2222222r. So, in order to use up all of the 1,025 hours in 45 days, a single AOL user would only be able to get 1.22222r hours of sleep per day in the 45 day period.
Simply put, either the user doesn't get to use all of the free hours, or they die from sleep deprivation trying to get them all in.
Couple this with the slowly growing demand for broadband, AOL's lack of local servers (resulting in long distance bills for some users), and the frequent busy signals encountered, you have your reason for people migrating away from AOL.
Re:Why This Has Happened (Score:2, Insightful)
1000+ FREE hours is just marketing - nobody seriously thinks that the fact you can't use it all in 45 days is a "big detractor".
And the new AOL8.0 commercials - with the HappyAOLUser 'propaganda' screenname which is only on-screen for a split-second - isn't any lamer than any of their other "'its so easy!" commercials.
You could have just left that part of your argument out... unless you were trying to be funny and the mods were on crack again.
(disclaimer: I hate AOL but you wouldn't know it from this post).
--
Re:Why This Has Happened (Score:2)
Re:Why This Has Happened (Score:2)
Simply put, either the user doesn't get to use all of the free hours, or they die from sleep deprivation trying to get them all in.
That's why AOL has now begun to distribute methamphetamines with their CD-ROMs. They upped it to 1,080 hours in 45 days. Part of their new license grants AOL as the sole beneficiary of your life insurance policy as well (that's how they *really* make those billions).
Not Only AOL (Score:5, Informative)
Microsoft's MSN Internet service reported zero net subscriber growth in the fourth quarter of 2002, holding steady at 9 million subscribers despite the backing of a $350 million advertising campaign for its new MSN 8 service. The company said the lack of growth was offset by a shift to higher-paying customers as various incentive offers came to a close in the last three months of the year.
Earthlink, the third-largest ISP in the United States, has also seen declines in its dial-up business. The company this week announced massive cutbacks at the company as it moved to outsource its customer-support call centers.
The number of free subscribers on the service dropped from 2.9 million in the third quarter to 2.5 million in the fourth.
Re:Not Only AOL (Score:5, Insightful)
Re:Not Only AOL (Score:1)
Re:Not Only AOL (Score:2)
Actually, cable TV's subscription rates are declining. In most markets where satellite is competitive (that is to say, markets where the satellites have local TV), the cable cos are hemorraging customers. Admittedly, cable internet may continue to grow, as greater proportions of TV subscribers sign up.
Where oh where have you gone? (Score:2, Funny)
$15 for BYOA (Score:1, Insightful)
Re:$15 for BYOA (Score:5, Funny)
$15 a month for all the sex you can get is TOO MUCH?
Oh, wait, this has got to be a
Re:$15 for BYOA (Score:1, Interesting)
Why leave? (Score:2, Funny)
Sure, many people may complain about some time of the day when access is 20% to 50% slower, but AOL lets its users roam!
Broadband is a local service that you can't get up and get access to in another territory! I would subscribe to AOL, but they built their network using Linux and did not create a Linux-client for their PROPRIETARY networking protocol. AOL could be better, like Netzero or Juno, but perhaps they should be a little lighter on the FREEWARE subscriptions because my calculator shows they are passing-on-the-cost-of-freeware to its subscribers.
AOL *gasp*
Re:Why leave? (Score:2)
As does Earthlink. So AOL doesn't do anything special in that regard either.
Hard to give a damn... (Score:1, Offtopic)
Some AOL information (Score:5, Informative)
They do not require you to use proprietary email or browser software. They do not disconnect you after a period of inactivity. They do not block any ports, although they transparently re-route outgoing SMTP traffic. Their services are about equal or slightly better in performance than FreeServe (now that's an evil company if ever there was one). Having said all this, their service is occasionally completely shit, connecting at a snails pace and dropping you into limbo usually in the middle of a fraught deathmatch. Most of the time it is OK however.
Apparently, allowing non-computer-literate people to use the internet (or at least the pertinent popular-interest subset thereof) is some kind of deeply offensive crime in the eyes of some technical people. A few years ago there was an arguable basis for such objections, but now it seems rather like snotty received prejudice. Especially when you consider that AOL is the cheapest (or only) option for unmetered internet access in some parts of this country.
Their much-maligned corporate anthropomorphisation, Connie, is played on television by model Rachel Willis, who is the sister of one of my ex-flatmates.
Re:Some AOL information (Score:2)
Hmmm. When we used AOL (because they were the only company offering flat rate dialup with our cable provider in the UK) I was just getting in to Linux and so ended up learning quite a bit about the way they operate. It's interesting you mention deathmatches, because I found the latency to be so high games against friends were nearly unplayable. A bit of poking around showed that all traffic, apparently regardless of where it actually went to, was routed via New York.
Rather irritatingly, they also insist on using their own proprietary dialup protocol, meaning that you have to install their own software (if you're on Windows) which of course proceeds to take over your computer. In fact, installing AOL was the last straw for one of my Windows installation, it completely trashed it and I had to reinstall. Needless to say, although the prices were impressive, the ease of use was not.
users are getting older and moving on... (Score:4, Insightful)
you heard wrong (Score:2, Insightful)
Calling a spade a spade: AOL is F*cked (Score:2)
This is an unrecoverable situation, Steve Case and Ted Turner knew it and bailed.
AOL Enron Worldcom Global Crossing Dot Com.
Re:Calling a spade a spade: AOL is F*cked (Score:2)
Nah. The Feds changed the accounting rules for certain types of mergers. As a result AOL had to make some changes in the the way they state the value of companies they own. The 99,000,000,000 that was appearing on the books never acually existed except perhaps as some ridiculous stock valuation during the peak of the dotbomd sillyness.
An insight (Score:3, Funny)
Dad vs. AOL [macboy.com]
Phhh... 170000? That's it? (Score:2)
spam (Score:2, Informative)
Jon Stewart said this on the Daily Show thursday.
"AOL is an internet provider that can't control spam. They're on version 8 and they haven't figured out that I don't need my mortgage refinanced or my penis enlarged"
The only things AOL hasn't been advertising are the things people could actually use, like popup and spam blockers, and other reasons I switched to mozilla, not to mention standards compliance. No one cares about parental controls or more smileys for instant messenger. People are finally realizing that AOL's browser and email, etc. isn't as good as other stuff out there.
Its also slow
I suggest you accelerate the process (Score:1)
Re:I suggest you accelerate the process (Score:2)
What I don't understand, is why some people (both noobs and geeks) have this idea that broadband is harder to use than AOL. I really don't undestand that. AOL's browser, while horrible, is not really different than any other web browser out there. All browsers have a few basic elements, address bar, back, forward, reload, stop. I really can't see how Moz or IE is harder to use than AOL.
Of course with most non-aol isps you have to use normal SMTP and POP mail. But these are very, very easy to set up. The ISP can simply just give the users a few instructions to follow. If they don't have a terminally softened brain, it should be fairly easy. Or, they can just use Yahoo mail or something.
AOL is popular because of a few things:
1. Many people started out with it. (I did, because early on it was the only ISP in my area. I ditched it 5 years ago when we got a good local isp. Now I have cable) People are used to it.
2. Marketing. Holy shit to they market a lot.
3. "Features." I know people who won't switch to a better service because they can't use AIM on another service (Obviously you can get aim for free, but anyway), and, of course, other services are too hard. The perception of other services being hard to use is what keeps a lot of people on AOL.
potential market loosers (Score:3, Insightful)
Amazing. What's the choice a home user has when coming to near-by computer store for byuing new home PC! 1 Ghz PC is a history. Typical HDD is not less than 36GB. 1GB of RAM is no surprise anymore... And "the number one American ISP" is still selling you dial-up access at speed I had in Russia 7 years ago. Amazing.
And pay attention on what they advertise: email, search, surfing - all features are not unique for AOL but belong to Internet as a whole.
I don't see AOL doing any investments to improve structuraly their product/service offers. I thing that their strategy is just to take as much money as they can from dial-up and then to invest money to some business that would be (or already is) absolutely unrelated to ISP market.
Another explanation I see that AOL is still in business is in well known fact that an average American is ignoring everything new as long as possible (compare to Europe or South-East Asia). I won't be wonder if at some day US govt will make a law shutting down dial-up for home users - just to help them with broadband (and to help broadband companies).
AOL is "the looser number one" on American ISP market.
Re:potential market loosers (Score:2)
http://enterprise.netscape.com/products/aimsvcs/ai mgateway_ds.html [netscape.com]
AOL's Prices (Score:1)
This could be just what the Internet needs! (Score:2, Insightful)
This could also have an evolutionary effect. The less capable ISPs will crumble under the huge increase in bandwidth and modem usage, while the ones better suited to survive will prosper and flourish in their influx of new capital and customers.
The bankruptcy and shut-down of AOL would also release thousands of IT geeks into the newly-created job market to help these smaller ISPs to ride the wave and help create the next generation of the Internet.
Perhaps one day, with a little help from AOL, the world will be a better place. At least the online one.
Corporate double speak (Score:5, Insightful)
That's such a great euphamism for users....
"...getting sick of uncontrollable spam"
"...growing tired of a 56k line moving at 33.6k"
"...finding out that instant messaging can be done outside of AOL"
"...discovering that $23.90 per month is a ripoff for a dial-up service"
"...learning that you can get on and off line without clicking 'no thanks' to advertising"
"...finally realizing that they can hookup up to high speed access for another 5 bucks a month without having to deal with bulky client software"
"...trying to set up 'parental controls' to monitor their children, only to find out that it's not a replacement for watching what you kids do"
"...finally getting sick of a TOS policy that amounts to nothing more than idiotic bullshit (I CAN TYPE IN CAPS AND NOT GET KICKED OFFLINE!!)"
I could go on. sadly.
No News Here (Score:5, Insightful)
Also lots of people used AOL because they had more dialup numbers than anyone including Compu$erve (The original use of $ in spoofing tech company names based on their formerly multiple-dollars-per-hour billing schemes, for those too young or oblivious to know) but that hasn't been true for a long time, so they'll lose customers there.
Third is the internet with training wheels. Users eventually feel confident enough to take them off, and save ten bucks a month in the bargain.
Finally, AOL is moving away from developing their own internal content, and becoming just another ISP. I guess they feel the internet has reached a critical mass of material which makes it useless to develop subscribers-only content. I disagree entirely, I think that this is the time for MORE subscribers-only content, but whatever.
The point is, AOL is losing everything that it was, as they transition toward being just another ISP. At their prices and with the annoyance of having to use their software to get connected, why would people use AOL>
P.S. It's bullshit that they claim they're not signing people up just to claim they have more members. As long as they are still sending out AOL CDs in the mail willy-nilly, and putting them on counters at the post office (USPS-Flavored AOL, could anything be worse? That's like head cheese flavored SPAM) then clearly they are trying to inflate their numbers to artificial levels; They HAVE to know that more people use and discard those things than use and renew. That might not have been true once, I'm sure they had a pretty good retention rate back in the day, but they can't possibly now.
AOL is dragging TW down. It should be cannibalized for its hardware and its customer base and something entirely different done with both.
Well, at least it's due to broadband. (Score:2)
I-E-O, O-O. I-E-O, O-O...
AOL IM (Score:2)
Re:AOL IM (Score:2)
No change in unsubscribers (Score:1)
Yes, I once was an AOL user. Back in the dark ages of 1995-1996. Then we wised up and went with a different ISP, and finally now have a DSL. It's a stepwise process.
My guess is that AOL simply ran out of new subscribers, and the unsubscription rate, remaining somewhat constant, has now surpassed the subscription rate.
Very difficult to cancel service (Score:4, Insightful)
These people had her so confused she was even doubting me. They basically said she wouldn't be able to save her AOL contacts, or access the same web sites, on her new service without subscribing to the alternative access plan (bring your own access), to use AOL-only services over her cable connection.
Finally after the 3rd call it was done, not without another fight with another rep. They must get paid based upon how many members they can keep from disconnecting. I remember when I had AOL a long time ago when it was the only ISP with a local number, you could cancel as simply as going to keyword: cancel. Now that seems to have changed, and it speaks in their member retention rates as they fight tooth and nail to hold on to the last of their shrinking subscriber base.
Re:Very difficult to cancel service (Score:2)
And yes: I did buy SuSe 8.1 Personal Edition, and before that 7.1 Professional ($80 + $39). I don't mind spending my hard earned money on something that's worth it and priced resonably. I'll probably be buying the next version too if it's worth it -- which is what all people should do. Don't buy overpriced software, but don't buy software just to be loyal either; buy it because it works and is good software!
Ok, I'm done preaching.
been said before... (Score:1)
and of course, in related news... (Score:1)
Didn't the words "Don't", "Put", "Eggs", "All", "One" and "Basket" ever occur to them?
No-one ever found stability by cooking the books and following the twisted whims of their investors. Say no to gambling, kids.
Possible reasons for the decline (Score:2, Informative)
And once people leave, they don't come back, so their growth is limited by a dwindling pool of victims.
Re:Possible reasons for the decline (Score:2)
Yahoo? (Score:2)
I've often wondered... (Score:2)
If AOL counts each screen name as a discrete "member"
Doing so could create a distorted perception of the number of paying subscribers.
Re:Silly (Score:1)
Re:Silly (Score:2)
AOL/time warner customer drop... (Score:1)
Re:Silly (Score:2)
so thats 170,000 out of 35 mil
not a big number just saying "less than 1 percent"
Re:Silly (Score:1)
Re:omg (Score:1)
Re:AOL Broadband (Score:1)
The general consensus is that Nildram and Pipex are probably currently the two best ADSL ISPs in the UK - Nildram are offering 22.99 pounds a month at the moment.