Bugs Plague New Xbox 360 Video Service 83
eldavojohn writes "The BBC is running a story on problems with the Xbox 360's HD video service that went live a few days ago. I have wondered quite a bit how Microsoft runs the proxy caches for this service and how they are ensuring that their end consumers are not creating high amounts of internet traffic while downloading HD video." From the article: "Gamers can buy TV programmes but the movies are rented and are automatically deleted from the console's hard drive after a fixed period. 'We've made progress over the past 24 hours, and the team is dedicated to fixing the issues and continues to work as fast as they can around the clock to get the service running as seamlessly as you have come to expect,' wrote Mr Hryb, who is Xbox Live's director of programming, on his Major Nelson Xbox blog.
Not so good... :) (Score:4, Informative)
Re:Not so good... :) (Score:4, Insightful)
1) pay for movie, expiry time set to 4 days, download begins
2)
3)
4) download complete.
5) Your movie has expired. Would you like to renew your rental for 4 more days?
6) Profit X 2
Re:Not so good... :) (Score:5, Informative)
which is the biggest area of issues with this new service apparently - simply getting a download to complete is the hard part...
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The expiration period is 3 weeks or 24 hours from first play, whichever comes first. I assume the 3 week period doesn't kick in until you've completed the download, but it'll be three weeks before anybody besides Microsoft will know for sure. Unfortunately, you can start playing the
360 is game system 1st, video download service 2nd (Score:5, Interesting)
There will be bugs for a while. Microsoft will attempt to iron out those bugs. Microsoft has the advantage that this is an added feature. People buy the Xbox 360 as a game system, it won't be a big deal if the video download service takes a while to get up and running. Of course people who have paid for downloads that haven't worked will be pissed.
but.. (Score:3, Insightful)
Yeah, so this does in fact suck for people wanting to use this service. OTOH, it's a hard problem, and I don't see any other company offering a similar service. I didn't expect this to go off without a hitch.
So, I take it you'll give Sony an equally easy pass when their HD
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I'm being lenient with Microsoft, because the HD download service is not the main function of the Xbox 360. A laptop battery is critical to the functioning of a laptop. When it fails in a manner that can take down an aircraft, people start to complain.
I would make the sugg
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What if Sony ties critical functionality like downloading games (a la Microsoft's XBLA) to the web browser? And what if said web browser makes you use the controller like a mouse rather than having a proper console interface? I'll give Sony a hard time for that. Micros
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Ahh hah!
I've been reading a lot of stuff on Digg against the PS3, but I think it's a pretty damned cool box. One of the reasons I really want one (and won't get my hands on until after the holidays, most likely) is because you can use it AS a PC. Sony allows you to install other operating systems on the machine. There's already Fedora Core available for i
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I have a feeling that there is a lot of internal pressure for Sony not to offer video downloads because of the need to push t
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BTW, you're 100% wrong. According to Phil Harrison, they already have the capability and are working on "business development" for such a service. It's been a planned feature for a while.
I'd provide a link, but it was from a magazine interview with Harrison.
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déjà vu (Score:1, Funny)
arg (Score:4, Insightful)
It's like our ISPs are keeping their services low, their profits high, and their pockets lined. . . But that's a whole other ballgame. . .
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Speaking of gettign stuff workign in the next couple of days, can any one report on how the Wii online stuff is going? is it working now?
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Long story short, the online service has always "been working", if you're fortunate enough to have a fully-working system to go with it.
Fixing the Wii problem (Score:2, Flamebait)
Switching my wireless router to channel 11 as suggested on the Nintendo site seems to have fixed all of my online problems.
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In fact, even the "low-cost" option is to have a 1Mbps DSL connection.
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Verizon offers [x] for [y]. That's cheap, dirt cheap. If you're getting less than [x] for more than [y], you're being totally ripped off.
Seems to me that if [x] for [y] is dirt cheap then less than [x] for more than [y] would be standard.
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If you are in an older suburb, cable can be your only option (if its there) as rims and pair gain kill any chances of adsl. (admitidly it is getting better slowly)
Note: this is all a generalization from reading whirlpool and looking around my own home town for a rental place that has adsl available.
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I see in the news all the time that in the UK and Japan 10MBit/S connections are fairly common, but here in the US and Canada a 1 to 3 MBit/S connection is fairly uncommon.
Surely we're not so backwater....I mean, I'm in the middle of Missouri (not exactly a metropolitan locality) and I've got 5mbps cable. And that's just their standard speed...if I wanted to pay another $15 I could have 10mbps. The DSL speeds range from .5-7mbps IIRC. I find it hard to fathom that the vast majority of Americans (note, th
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1 terabit for 50 bucks (Score:1)
I've had an 8mbit ADSL for about 5 years now for 25 bucks a month, and if I pay an extra 2-3 bucks I can get 50Mbs or more. For another 10 bucks I can get a 100mb optical fibre connection too.
It's even cheaper in Korea apparently.
Why have a 'Fixed Period'? (Score:5, Interesting)
The XBox 360's hard-drive is 20GBs which (should) allow for (about) 20 to 40 SD movies or 5 to 10 HD movies; eventually they will have to 'return' the movie (that is delete it) or they will run out of hard-drive space. Currently most rental places have eliminated late fees (with a small restocking fee after a week), and online services have no time limitations, so why would I pay the same ammount and be put in a far more limited system?
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Please explain how a "small restocking fee" after returning a movie after a fixed period of time isn't a "late fee." Just because they're calling it something else doesn't change what it is.
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Yeah, well that's certainly not a restocking fee. It's a flat rate late fee.
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You should get your 360 online regardless of TV/Movie downloads. The demos alone are worth it, for deciding what to buy next. If you don't want to game online, Xbox Live Silver is free.
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You'll see that each 720p episode encoded with x264 (open source h.264 codec) is only 1.07GB...
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Yah, you would only be able to keep one movie, but the movie studies are too blind to see that this is a limitation.
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Microsoft doesn't get to make that decision. The time period that the movie stays "active" (14 days, or 24 hours after initial viewing) is decided solely by the content providers (ie, the MPAA). In this case, the only choice Microsoft has is no real choice at all: either offer obscure non-MPAA movies and TV shows or bend to the will of the MPAA in terms of DRM usage periods. While the average slashdotter
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On another note, do you seriously believe that a "restocking fee" is any different than a late fee? If so, why?
Bandwidth and Hard Disk (Score:5, Insightful)
That said, this is the future. Pure and simple. IMHO, Bluray and HDDVD disks will not gain traction in this generation, and will end up losing to download services like iTunes and 360 Videos. So keep an eye on this space, but expect a few bumps until the technology is ready.
(Not that Bluray and HDDVD isn't without their own bumps...)
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There are two things that are preventing the adoption of any HD movie format; few people own a HDTV, in particular a HDTV that is high enough quality to notice the improvment between HD and 480p; and there is so little HD content that people really don't notice the difference between HD and 480p. I know people will disagree with me about this but until every broadcast is in 720p/1080i and everyon
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The lack of HDTV content is just a scanning issue. Take the negative, run it under a scanner, re-balance the colors, done. It's no more difficult to create HDTV content from a print neg
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I don't know about you, but I have a 27" TV in my living room, and so does everyone I know (if not a larger one).
19" is tiny, especially for a widescreen display. Using this calculator [cavecreations.com] to compare the sizes, I see that even for 16:9 content
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I agree that the prices for the same size standard TVs are still cheaper then HDTV. The point was that a particuar HDTV model was affordable for the masses.
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There is no way that that 4:3 ratio LCD panel for $140 is an "HDTV" (that is, capable of accepting 720p or 1080i). What you were most likely seeing is an LCD TV... there is a big difference.
I actually consider this counter-productive. Wal-Mart/Target and the like are selling people on "Low cost HDTV!" when in reality, what they are selling isn't HD at all. People snap them up because they don't know better... therefore flooding the market with even _more_ TV's that aren't HD capable...
I've bee
No (Score:2)
No. No way. You can't lend movies to friends this way, play it in your van on the way to grandma's, play it again at grandma's when the kids want to see it again, you can't have a copy of a movie on your shelf for later whenever you feel like watching it and wherever. This will fail. Maybe as a rental-only service
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Yet. Future iterations of online content will almost definitely allow for either media to be burned, USB key copies to be made, or copies to be made to other receivers over WiFi. So when your car is parked in the garage, you'll be able to switch out the kid's movies with the latest ones you've downloaded online. Making it happen is all a matter of consumer dema
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TiVo2Go already lets me move (most) content off the recorder, and onto a computer, as well as transcode it for an iPod or PSP.
I also remember hear
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That is kinda impressive to do to amazon.com.
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2) The fact that Microsoft's servers are literally OVERLOADED with people trying to use a gaming console for video shows that there seem to be a good many people wanting to do that. I mean, I know the whole "everybody thinks exactly like me!" disease is rampant here on Slashdot, but when the *a
Anyone tried it out yet? (Score:1, Insightful)
I don't have a 360 yet but this service interest me very much. Info would be much appreciated.
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Emphasis mine. Movie trailers are one thing, downl
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And I wasn't a flamebait. Here's what the parent said:
The parent read wrong. Apple sells content (shows and movies) in 640x480, nowhere do they say it's "HD content". I also pointed out that Apple also has trailers in HD, which are far more bigger than 640 pixels wide.
It's not my fault if the parent
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Don't Bash Microsoft (Score:2, Interesting)
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Prioritized networks? (Score:1)
I have wondered quite a bit how Microsoft runs the proxy caches for this service and how they are ensuring that their end consumers are not creating high amounts of internet traffic while downloading HD video.
Isn't a full HD rip of a 1 hour show a few gigs? It would seem MS is selling compressed files, wouldn't it? I can't imagine anyone really using this, with the exception of premium channels, because digital cable isn't really that expensive. Even if you're in an area without cable service, (lets say you had broadband, but DSL only) there's still the option of satellite (speaking about the US of course :P).
This whole deal appears to be Microsoft's attempt at consolidating multiple forms of entertain
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19.4Mbps (MegaBits) max. ~8.25GB/hour including any commercials. Then again, that is using MPEG2 with the ATSC (Broadcast DTV standard). Microsoft could be compressing the movies with WMV9 or h264 or one of the other compression standards and achieve a better compression ratio for the same quality. Theoretically, h264 and WMV9 could achieve a full hour in 4GB with the same quality, it would require a lot of adjustment, but given the amount of computing
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I still haven't been able to find any information on what MS is actually distributing. File sizes, compression, nothing. I'm wondering how much of the quite small Xbox HD will be taken up by these video files. I'm still wondering if the quality is really there, but by several accounts no one's been able to watch because they haven't finished downloading
Overall, I'd give it a "meh" so far. We'll see
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File Sizes and costs: (Score:5, Informative)
Standard Definition: 1.7 GB, $4
High Definition: 6.1 GB, $6
Poseidon: 98 minutes
Standard Definition: 1.3 GB, $4
High Definition: 4.5 GB, $6
Clash of the Titans: 117 Minutes
Standard Definition: 1.3 GB, $3
High Definition: 5.2 GB, $4.50
CSI Season 6, Episode 1: 43 Minutes
SD: 745 MB, $2
HD: 2.6 GB, $3
UFC Fights, Episode 1: 9 Minutes
SD: 240 MB, $2
HD: 997 MB, $3
Transformers Teaser Trailer: 1 minute
SD: 25 MB, Free
HD: 86 MB, Free
(1000 points for $12.50)
SD AVG: 10 MB per minute
HD AVG: 50 MB per minute
The quality of the normal-res shows are about what you'd expect for a mid-bitrate rip. I'm guessing a rip from an already compressed video source, just by the particulars of the artifacting. It looks fine for most filmed daylight videos, assuming there isn't too many solid sheets of light or dark. It does break down quite a bit on cartoons, a place where WMV has not done traditionally well, as the solid color gradients get stepped like a mayan temple and edges get fuzzy. Unfortunately, I haven't seen a high-def show on a high-def set, but the high-def videos that I've seen on regular resolution seem worth the upgrade if you like pretty pictures. If you just want to laugh at the South Park Warcraft video, the regular resolution stuff is fine. If you want to own a pristine, perfect, never-to-be-touched version... wait for the blue-ray.
BTW, a 100 GB disk is rumored / expected shortly. And now, badly needed.
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You simply cannot push out 50000 * 150kbs streams. Ok at best you can have 30 city locations to cluster it based on location.
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