Best Softphone Applications for Small Business

Find and compare the best Softphone applications for Small Business in 2024

Use the comparison tool below to compare the top Softphone applications for Small Business on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    3CX Reviews
    Top Pick

    3CX

    Free for up to 10 users
    1,083 Ratings
    See Application
    Learn More
    3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.
  • 2
    Phone.com Reviews

    Phone.com

    Phone.com

    $12.74/month
    5 Ratings
    See Application
    Learn More
    Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, flexible, work-from anywhere solution for today's mobile entrepreneurs and growing businesses. Phone.com offers advanced business phone features that your growing business requires to serve customers professionally and effectively. Advanced call handling options can enhance your company's image. Mobility features allow you to stay connected with customers, colleagues, and partners from anywhere, anytime.
  • 3
    Squaretalk Reviews
    Top Pick

    Squaretalk

    $15/month/user
    176 Ratings
    Top Pick See Application
    Learn More
    Communication is made possible by flexibility. Squaretalk connects 100's leading business applications, creating unique hubs for call centers around the world. Built to integrate. Cloud contact center that combines speed, flexibility, and ease of integration. Predictive dialer technology which feeds and improves contact center efficiency. Interact. Interact with leads from any device or app. Automate. Create and deploy custom workflows in an interactive workshop. Remote and physical workplaces. Our vision and culture have always been about flexibility and the ability to work from anywhere. This was proven by the Covid-19 pandemic. It has also shown that even when working remotely, we must ensure that individuals and teams can deploy quickly in a distributed, localized environment.
  • 4
    VirtualPBX Reviews
    Top Pick
    At VirtualPBX, we offer a comprehensive suite of communication solutions tailored specifically for businesses like yours. This includes our versatile business phone plans, which are designed to be both flexible and scalable, allowing you to customize features such as call routing, voicemail, and conferencing to meet your organization's unique needs. With our contact center solutions, we empower you to enhance your customer service and support efforts through features like interactive voice response (IVR), call queuing, and real-time monitoring. Additionally, our business texting service enables convenient communication with both customers and colleagues via SMS. And if you're looking to transition from traditional analog phone systems, our Airdial Pots replacement solutions offer a seamless move to modern, cloud-based alternatives. Overall, at VirtualPBX, we're dedicated to equipping businesses like yours with the necessary tools to streamline communication, improve customer service, and enhance overall productivity. Get a free demo today!
  • 5
    CallTrackingMetrics Reviews

    CallTrackingMetrics

    CallTrackingMetrics

    $79 per month
    843 Ratings
    CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.
  • 6
    Intulse Reviews

    Intulse

    Intulse

    $26.00/month/user
    141 Ratings
    Intulse is a business VoIP provider, offers hosted/cloud VoIP UCaaS services to businesses. We offer managed VoIP phone systems for businesses in the USA designed for mobility, speed, flexibility, & more. Intulse was established in 2015 to assist businesses who were stuck with old communication systems that did not do enough but cost a lot. The Intulse UCaaS (Unified Communication as a Service) solution is designed to increase productivity through the Intulse App which offers a VoIP softphone, SMS texting, messaging, CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings (including AI generated), unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and service. Intulse offers 24/7, 100% US-based support which is unmatched in the industry, and we answer the phone when you call.
  • 7
    Thirdlane Reviews
    Top Pick
    A versatile platform and applications tailored for MSPs and UCaaS Providers. Elevate your business with contemporary communication and phone systems, enhancing customer experience without significant upfront expenses. Chosen by a multitude of global customers, UCaaS providers, and resellers, Thirdlane is the preferred solution for those seeking a competitive advantage. Whether for businesses of any scale, government agencies, or call centers, Thirdlane's reliable and user-friendly multichannel communication solutions boost productivity, customer engagement, sales, and cost efficiency. Discover how Thirdlane can bolster your organization; request a quote today. In addition to the telephony features of the Thirdlane Multi Tenant PBX or Thirdlane Business Phone System, customers gain entry to the Thirdlane Connect application (desktop&mobile), covering chat, voice and video calls, conferencing, screen sharing, along with integration capabilities with CRM and diverse applications.
  • 8
    conXhub Reviews
    conXhub specialises in cellular software and serves the same market as VoIP solutions. Our patented technology seamlessly integrates data and cellular services, connecting a single mobile device to a global call-center infrastructure. Save your budget by utilizing your existing devices; there's no need for investing in new equipment or phone systems. For any sized business dependent on VoIP, we offer an alternative solution that harnesses the advantages of mobile networks., meaning that issues related to power disruptions, internet outages, call quality issues, security concerns, or accommodating flexible work arrangements will be a thing of the past.
  • 9
    Voyced Reviews

    Voyced

    Voyced

    $0.25 per user per month
    2 Ratings
    Hosted VoIP solution with European focus, but presence in more than 165+ countries. Premium Plus is the basis of all our solutions, so you get the best quality at the lowest price. All numbers can be used to identify you, including your Geographic, National, TollFree, UIFN, Mobile VoIP, Elastic Pool, and many other types of numbers. We also have a SoftPhone, and will soon launch other Roaming products.
  • 10
    Ring4 Reviews

    Ring4

    yourVirtualSIM

    $9.99 per month per user
    1 Rating
    Ring4 offers individuals and companies a lightweight cloud solution that allows them to manage their phone lines as easily as email. The Admin Console allows you to manage your Ring4 smart number from any iOS or Android device. Ring4 phone numbers can be used on mobile devices and offer unlimited texting, unlimited calling and voicemail. Call recording is also possible. Ring4 starts at $9.99/month/line
  • 11
    Insider Telecom Reviews

    Insider Telecom

    Insider Telecom

    $17.95 per user per month
    1 Rating
    You don't need to spend a fortune to get a business phone system. We make it easy for small businesses to access big business tools in the United States. Insider Telecom provides the equipment for as long as you need it. You can enjoy features such as caller ID, conference calling, call forwarding and intercom. A complete business phone system requires no upfront investment. This is the Insider Telecom difference. Our support team understands that you may not be able to speak "telephone." They are trained to listen to your needs and help you choose the right phone system for you. We want you to feel confident that you are working with the right platform.
  • 12
    Yeastar Cloud PBX (legacy) Reviews
    Yeastar CloudPBX (legacy) is a future-ready phone system that is ideal for small businesses. Linkus UC Clients will give you easy access to remote working and enhanced call efficiency on any device. Hosted deployment is free of upfront hardware costs and virtually eliminates overheads for management. Yeastar's hosted solution is easy to use and has full compatibility features. Any migration or upgrade will be seamless. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features.
  • 13
    gloCOM Reviews
    This powerful desktop Unified Communications app is specifically designed to enhance your business communications by tightly integrating with PBXware. Its primary purpose is to improve and simplify your day-today communication and collaboration experience. It includes everything you need to have a successful collaboration between your staff, including IP Phone integration, Softphone and Messaging, Conferencing. CRM access, Faxing, File Transfer functionality, Faxing, and CRM access. All gloCOM features are conveniently packaged in a single, elegant desktop application interface that is compatible with all major desktop platforms. gloCOM is available in Office, Business Agent, Supervisor, and Supervisor Editions. Each edition supports specific features that maximize efficiency and productivity.
  • 14
    Zadarma Reviews
    Top Pick
    Business Phone system that doesn't require heavy wiring or hardware. Zadarma offers VoIP and Cloud PBX, CRM, website widgets and integration with top CRM systems. Virtual phone numbers in 100 countries around the globe are available for as low as $2 per month.
  • 15
    XCastLabs Reviews
    Top Pick
    Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features. Promotional plans: Hosted PBX Basic - $9.95/month Sip Trunking Basic - $4.95/month
  • 16
    Talkroute Reviews
    Virtual phone system designed for businesses. All you need to manage business communications via your phone and desktop. Start at $19 per month You can make and receive business calls from your smartphone or desktop. You can make and receive calls from any smartphone or desktop using our virtual phone system. Talkroute gives you the power of an enterprise-level telephone system without the need to purchase or maintain additional equipment. Get our apps today to make business calls from your smartphone and PC.
  • 17
    VoIP Much Reviews
    VoIP Much Phone Company Inc. VoIP Much is a privately owned Internet phone company that provides phone services over your broadband internet connection. This is also known VoIP (Voice Over Internet Protocol). VoIP Much is a Canadian company based in Toronto, Ontario. It provides phone services to both home and business customers throughout Canada and the United States. VoIP Much offers business services, including conferencing and interactive voice response (IVR) worldwide. Our principal business owners have been involved with IT (Information Technology), and Telecom for more than 20 years, and bring with them a lot of experience and expertise to VoIP Much. VoIP Much offers high-quality phone services for small and large businesses, including home.
  • 18
    Zoiper Reviews
    Encrypt your VoIP calls to stop people listening in on your conversations Do you hate it when people listen in on your conversations? We don't like it either. That's why we offer free encryption of all text, voice, and video communications with TLS/SRTP or ZRTP. Our VoIP softphone will search everywhere for your contacts, and display them in a combined list to make it easy to access. Outlook, windows/mac. LDAP. XMPP. XCAP. Android. iOS. We can handle it all. We will also look up incoming calls so you know who called before you answer. Zoiper can be used on many different platforms. It doesn't matter if you use Windows, Linux, or macOS. We have a solution for you, whether you're using iOS, Android, or a browser. And we're constantly adding more. It's not a buzzword, it simply means that we can do Audio, Video Fax, Presence, Instant Messaging, and Fax. All this from one intuitive interface.
  • 19
    Rebtel Reviews

    Rebtel

    Rebtel

    $1 per 30 minutes
    5 Ratings
    We automatically determine the best phone line to connect you call through. We constantly analyze traffic to find the lowest possible price. We offer a unique experience that is based on your calling habits and needs with the Red Box. International calling is simple, reliable, and affordable when you use our app based on your calling habits. Get started with Rebtel to make international calls at a low price using our app. It's super simple and quick. Rebtel allows you to use any phone to call any phone anywhere in the world. Because we optimize international calling by connecting them through local telephone lines, saving you money and ensuring excellent calling quality. You don't need an internet connection to connect your call. Also, your call won't drop. Instead, you can avoid paying outrageous international rates and still get the same quality as a local call.
  • 20
    Grandstream Wave Reviews
    Grandstream Wave is a free softphone application that allows users make and receive voice calls via up to 6 different residential or business SIP accounts on any Android device, anywhere in the world. Supports G.711u/a and G.722 HD-audio, G.726-32, G.729 and G.729 as well as G.726-32, G.726-32, G.726-32, G.726-32, G.729 and GSM. SIP over TLS and 128/256 bit SRTP are security features. Supports up to 6 people in audio conference and 24 virtual BLF keys. Native integration with mobile devices, including contact, call history, and ringtones. Enterprise features include IP PBX integration, call transfer/pickup and call recording with UCM and LDAP. Automatic call forwarding based upon time and location rules. Grandstream's UCM series of IP PBXs allows for full integration, including the creation of a QR code to enable automatic provisioning. Voice channel switching between Bluetooth headsets, earphones, speakerphones, and 3.5mm headsets Supports 2-way video calls using SIP & H.264 codecs
  • 21
    Heyo Phone Reviews
    All calls and WhatsApp can be connected to one number by you and your staff. Customers shouldn't be confused by different numbers. All staff can be connected to one Heyo Phone digital phone number. You can keep business conversations under your control. You can connect WhatsApp to Heyo Phone to share access with your staff. Make sure that your staff receives all calls and that no calls are missed. Listen to recorded calls to improve your staff's performance and pitch. All calls and WhatsApp messages will be handled by one number. All calls are recorded and analyzed by your receptionist or staff. Intelligent call routing allows you to distribute calls and WhatsApp to staff. Connect with WhatsApp callers and build relationships for repeat business.
  • 22
    magicJack Reviews

    magicJack

    magicJack Vocaltec

    $15.99 per line per month
    1 Rating
    Stay connected to your business. A robust, ready-to use business VoIP phone system that allows you to focus on your customers from any location is available. Each line includes: Unlimited calling to the U.S. and Canada - Music on Hold - Caller ID - Enhanced call forwarding - Get a free mobile app (Android and iOS) - Voicemail - Conference Bridge With magicJack's VoIP technology, you can have crystal clear voice quality and a 99.99% uptime guarantee. No high-end costs, big business benefits. Lines starting at $15.99/mo/line Access your account online 24 hours a day, pay your bill, update your account, and more. We make it easy for you to get started. Our VoIP phone systems come ready to use right out of the box. Just plug the phone in and you'll be ready to go in no time.
  • 23
    Qubicles Reviews
    We have all the features required to run an enterprise call center or a 5-agent home-based business. Our patent-pending blockchain-based solution includes inbound, outbound and live chat, quality assurance, drag n-drop scripting, advanced reports, and more. Standard features include open APIs and an elastic infrastructure that can scale quickly to meet the most stringent program requirements. All the features you need to run your contact centre at an affordable price.
  • 24
    Exelysis Contact Center Reviews
    Exelysis allows intelligent routing of calls through group-based routing. This ensures optimal agent resource utilization. Exelysis Contact Center allows each call to be multi-tagged based upon its characteristics, which allows for fine-grained handling. Agent groups act as the bonding agent between call handlers and agents. Groups can be abstracted to represent skills, departments, campaigns and allow for great flexibility in modeling call routing scenarios. You can combine groups into sets to create more complex scenarios. Based on the call's characteristics, queueing is dynamically performed. Priorities allow for fine tuning of the order of call handling, and advanced features such as priority levels allow agents to assign important calls concurrently with their simplified workload.
  • 25
    Aloware Reviews

    Aloware

    Aloware

    $35/month
    Aloware is a call center that supports calls, SMS/MMS, and works with all the most popular CRMs. We have all the tools you need to engage customers, including call tracking, sales dialers, and contact center. Your team will love a central customer conversation hub.
  • Previous
  • You're on page 1
  • 2
  • 3
  • Next