Insider Telecom Description

You don't need to spend a fortune to get a business phone system. We make it easy for small businesses to access big business tools in the United States.
Insider Telecom provides the equipment for as long as you need it. You can enjoy features such as caller ID, conference calling, call forwarding and intercom. A complete business phone system requires no upfront investment.
This is the Insider Telecom difference.
Our support team understands that you may not be able to speak "telephone." They are trained to listen to your needs and help you choose the right phone system for you.
We want you to feel confident that you are working with the right platform.

Pricing

Pricing Starts At:
$17.95 per user per month
Pricing Information:
Plans range from $17.95 per month to $27.95 for a high end operator console with advanced features. Our price includes a Cloud Hosted server and FREE use of a Grandstream phone for each of your users as long as you are an Insider Telecom customer.

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Insider Telecom
Year Founded:
2011
Headquarters:
United States
Website:
www.insidertelecom.com
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Media

The GPX 2135. The business phone for all occasions.

The GPX 2135. The business phone for all occasions.

The GPX 2135. The business phone for all occasions. Business phone system platform 1: The Boss Business phone service platform 2: The Insider Phone system for business platform 3: In the know
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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
Online

Insider Telecom Features and Options

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Softphone Application

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

SIP Trunk Provider

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Insider Telecom Lists

Insider Telecom User Reviews

Write a Review
  • Name: Diana K.
    Job Title: Owner / Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful phone service

    Date: Oct 19 2019

    Summary: We have been using Insider Telecom for over 7 years. We have been very happy with the service overall and on the rare occasion there is a problem (usually on our end) they quickly get back to you and fix the problem. The phones are very user friendly and the call options I added to our lines have saved us a lot of time.

    Positive: Great team/ customer service
    Excellent product
    Cool phones (they do more than I even know)
    I like the price

    Negative: Like any internet based phone service I had to prove to licensing that it was quality, and I didn't need to pay the crazy AT&T rates.

    Read More...