• Name: Anonymous (Verified)
    Job Title: Office Manager
    Length of product use: Free Trial
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom

    Date: Jun 08 2021

    Summary: It is very user friendly, and easy to set up meetings. I also like the picture quality

    Positive: I like the ease of use.

    Negative: I really have not found any cons so far. If I had to say anything it would be the linking emails.

    Read More...
  • Name: Joshua F.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Pioneers and deserve credit, but security concerns

    Date: Jun 04 2021

    Summary: Let's face it, Zoom was ready for a pandemic while other providers struggled to add capacity for their users. Not a fault to the others, because no one expected a pandemic, but it forced us to switch to Zoom.

    Positive: Zoom is built for video conferencing and because their backend network is built for low latency video, it can now support their UCaaS offering as well. The interface is simple, easy to navigate, and attractive. Its tech for backgrounds is great. Overall, a focused and niche product.

    Negative: There are security concerns as it pertains to zoom, and while they have seemingly addressed those concerns, we are hesitant to expand our relationship for now.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Senior Development manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom meetings

    Date: Jun 03 2021

    Summary: Value for money software. Made virtual classroom reality during the pandemic period. Multi platform support makes it easy to use anywhere.

    Positive: Multi platform support.
    Best UI experience easy for handling for a 3rd grade kid.
    Made virtual class room possible.

    Negative: Should have feature to have admin only type of meetings.

    Read More...
  • Name: Kody C.
    Job Title: Global Security
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Pretty Good, But Lets Do Better

    Edited: Jun 01 2021

    Summary: Zoom is great and I would highly recommend. They have things to approve but nothing shy of great. Give it a try.

    Positive: Great for video communication, fun and unique filters to spice up calls. Zoom was a staple for the pandemic communication team.

    Negative: Can be very confusing to operate the mute button, also has problems dropping calls from time to time.

    Read More...
  • Name: Radhika S.
    Job Title: IOS Developer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great app but sometimes feels buggy.

    Date: Jun 01 2021

    Summary: Overall, Zoom is an easy to use application that can be used by any individual without any technical knowledge required to use it.

    Positive: - It does not consume a lot of system memory while running can be used on a low-end system smoothly.
    - The user interface of the application makes it very easy to keep track and see every participant.
    - Screen sharing features works without any lags.

    Negative: - There are some bugs in some features and it makes the application jittery while using them, for example - using a mic while sharing the screen.
    - While using zoom for video conferences there is always a concern for the security.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Creative Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Gets the job DONE!

    Edited: Jun 01 2021

    Summary: Very convenient and has become my tool of choice for virtual meetings throughout the pandemic. Would recommend to anyone needing a video conference tool.

    Positive: - Simple interface
    - Easy to use
    - Quality video/voice calls
    - Light and simple to update
    - Universal in the sense that it can work on any device

    Negative: - The free version could give a bit more time as meetings can go quickly on a free plan
    - Can sometimes be buggy, but only on a rare occasion

    Read More...
  • Name: Alishbah N.
    Job Title: Receptionist
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Most recognized conferencing application.

    Date: May 22 2021

    Summary: If your focus is on dense participants it should be your first choice.
    It has all the decent features for a successful meeting but also give you the best video and audio quality in the market.

    Positive: Whenever I get a link for community meetings or webinars, it is mostly of zoom because,
    You can access it with one click.
    It has all the necessary tools.
    It is reliable and can handle a huge number of participants.

    Negative: The security is not up to the mark but yet it is very reliable.
    Does not have cloud storage for recorded meetings.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Operations
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Conference App!

    Date: May 20 2021

    Summary: In business I used Webex for most conferences but in the last year I used Zoom for everything from business meetings, to Church meetings to gathering my friends on line. It literally saved the day through the pandemic!

    Positive: The ease of use! In the last year so many people had no choice but to communicate virtually and this system made it so easy for everyone from young kids to seniors to stay in touch.

    Negative: I don't believe I had any negative experience using Zoom.

    Read More...
  • Name: Morgan S.
    Job Title: Head of Ops
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom for the win

    Date: May 19 2021

    Summary: Overall, I would recommend anyone to try it. The free version is just fine until you have to go longer than 40 minutes for a call. I would give it 4/5.

    Positive: Zoom has been the go-to conference platform at a number of companies that I've been a part of. It's simple to get set-up, and I don't have any issues with it. I haven't ever had to look at the design or contact support (that's probably a good sign) so there's not much I can say there.

    Negative: I don't have any cons that I could think of. On occasion there are connectivity issues like anything else, so no major complaints.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome For Teams

    Date: May 17 2021

    Summary: Overall me and and my team do not see our selves moving away from Zoom anytime soon and will be our preferred video conferencing app to use due to the great features and ease of use.

    Positive: Has been a great meeting solution for me and my team. The screen sharing capability is very easy to use and helps out each of our team members get their points across.

    Negative: Really no cons other than the free plan not being that great compared to competitors.

    Read More...
  • Name: Aryan I.
    Job Title: Content Writer
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best fit for quick meetings.

    Date: May 12 2021

    Summary: Overall, Zoom can be used by anyone who wants to have quick meetings without any hassle. The UI is smooth and responsive

    Positive: - Meeting can be organized in a quick manner on Zoom.
    - Zoom is very simple and effortless to operate.
    - The resolution and quality of the video call are phenomenal.
    - Large meetings can be conducted without any lags.

    Negative: - While conducting meetings with a large number of people the interaction can be difficult to make.
    - There are some security issues.

    Read More...
  • Name: Stefan L.
    Job Title: Consultant
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The video conferencing solution of choice

    Date: May 07 2021

    Summary: Definitely a must-know tool for private and business video conferencing use. Small, stable platform, that has room to grow with additional integrations and functionality.

    Positive: -widely used, lots of people are now familiar with it
    -continued improvements
    -maintains video conferencing focus (not trying to be a jack-of-all-trades)
    -small installation, doesn't crash
    -great for providing online training

    Negative: -a lot of updates. need to check for updates to not be late for a meeting
    -focused only on video-conferencing (no other leg to stand on)

    Read More...
  • Name: John S.
    Job Title: Analyst
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom is a great solution

    Date: May 07 2021

    Summary: Overall Zoom has been a great tool during the pandemic to connect with both coworkers and friends and family.

    Positive: Zoom is one of the best tools to facilitate working from home. The links are easy to send out and troubleshooting is easy.

    Negative: Sometimes the connection can be taxing on your internet connection.

    Read More...
  • Name: Prakash V.
    Job Title: Business Owner
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Redefining Meetings

    Date: May 07 2021

    Summary: Overall user friendly, budget friendly solution. Would suggest adding a few features to improve the overall experience :
    - Gridlines to help the speaker position themselves correctly
    - Improving audio / video experience by providing a meeting option like Webinar where full HD could be supported.

    Positive: - User Friendly
    - Does not require app installation, could be accessed via browser
    - Comparatively more cost effective than competitors
    - Break-out rooms helps in enabling parallel meetings, workshops
    - Large Meeting & Webinar add-ons to reach out to a bigger audience
    - Enablement of secondary or external camera
    - Feature of adding virtual background

    Negative: - Security issues that were highlighted initially has blacklisted the usage of this app by multiple corporate organisations
    - Video quality & Music quality is average at best

    Read More...
  • Name: Charity W.
    Job Title: Digital Accounts Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to Use

    Date: May 05 2021

    Summary: I think this is an excellent recourse and would suggest giving it a try if you haven't already. It's simple to use.

    Positive: It's a very straightforward design and I love that you can change your background. The chat feature and being able to break out into different rooms is very useful.

    Negative: It can be difficult managing a larger group where people can talk over each other.

    Read More...