• Name: Andy S.
    Job Title: Technical Training Manager
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for Internal team meetings and External too

    Date: Apr 06 2020

    Summary: Zoom has become part of everyday life with all that is going on in the world. More people need a way to get in touch with groups and feel part of a team when we are all so physically divided. Being device agnostic makes them perfectly poised to fill the need!

    Positive: Easy to set up a meeting and even easier to join one. Requires very little experience, I know people with almost no computer knowledge who can still figure out how to join a meeting.

    Negative: Have to pay for the premium features but they don't limit you that much.

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  • Name: Shivbhadrasinh G.
    Job Title: CMO at Meetanshi
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Extremely useful these days

    Date: Apr 06 2020

    Summary: The pandemic special plan shows the company is here to help!
    Loving it during coronavirus outbreak and will continue using it even after this chaos is over.

    Positive: Easy to use. At the time of lockdown, Zoom is a savior!
    The video meetings are fun and Zoom makes it free!

    Negative: Not a thing that I can think of!
    Maybe the price can be still cheaper and the meetings can be more secure.

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  • Name: Anonymous (Verified)
    Job Title: Software Developer III
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    One of the best Online Meetings tool on the market!

    Date: Mar 31 2020

    Summary: A great way and experience at the moment of organize and run meetings online.

    Positive: Friendly UI, Great API Integration, Quality of video and audio are always very good and the menu is very polished and really easy to understand.

    Negative: I really liked everything about this product, can't find a con on this sofware.

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  • Name: Jared T.
    Job Title: University student
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing educational service

    Date: Mar 31 2020

    Summary: Zoom is an excellent service to bring people together, and especially useful for educational purposes. I’ve used it several times in the context of a classroom setting, and it’s wonderfully professional and accessible. It really helps instructors express their points, especially when classes cannot be held in person due to COVID-19

    Positive: Good connection, User friendly. Cost-friendly, Engaging

    Negative: I don’t have many complaints with this product; the signal occasionally cut out, but that could have been the fault of my internet.

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  • Name: Anonymous (Verified)
    Job Title: Master developer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Perfect both for parties and work meetings.

    Edited: Mar 28 2020

    Summary: I experienced first time the Zoom, but I'm convinced with its "humanity".

    Positive: Very "live". Who momentarily speaks, will appear in the main screen. It's like I had turned to the speaker. :)
    It handles even 35 participants smoothly.
    Screen sharing, scalable privacy, easy to invite and connect, smooth start from Chrome extension.

    Negative: The 40 minutes time limit. :(

    But only a few seconds to reconnect all participants again. :)

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  • Name: Pankaj B.
    Job Title: Customer Support Executive
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Video Conferencing became easy with Zoom

    Date: Sep 27 2024

    Summary: Overall really great and useful. Helped do much with the video conferencing needs. Stable, easy to use and learn. Just updating look and feel is needed.

    Positive: Zoom has really been great with it's tons of features and good reliability. Mobile application has made my work so much easier.

    Negative: The option of custom themes should be added in my opinion.

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  • Name: Maurice D.
    Job Title: IT Consultant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The Best Tool for Easy Online Meetings

    Date: Sep 21 2024

    Summary: Zoom is a fantastic option for anyone needing a video conferencing tool. It is easy to use, packed with great features, and works across multiple devices perfectly. Zoom makes communication easier, whether you are chatting with friends or working on a big project. Zoom is a perfect tool for smooth online meeting.

    Positive: I have been using Zoom for a while, and it is honestly one of the easiest video conferencing tools out there. It works perfectly across different devices, whether phone or laptop, and the video and audio quality are always great making meetings feel smooth and professional. I especially love the screen-sharing and breakout room features, which are super useful when you are in a big meeting or class and need to work in smaller groups. The platform is also very reliable, great for both casual calls and professional meetings.

    Negative: Main issue with Zoom is that it relies on strong internet connection hence if your internet is weak, call might drop or freeze, which can be frustrating. Another issue is that the free plan only gives 40 minutes for group meetings, which can be short and limiting.

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  • Name: Anonymous (Verified)
    Job Title: HR Operations
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom - Video Conferencing Tool

    Date: Sep 15 2024

    Summary: Zoom has become the go-to solution for video conferencing, especially in professional and educational settings. It's easy to use, offers a variety of helpful features, and is adaptable for different meeting types. While some security concerns and limitations in the free plan exist, the platform’s overall performance makes it a reliable choice for personal and business use alike.

    Positive: High-Quality Video & Audio: The platform delivers reliable video and audio quality, even with multiple participants.
    Wide Device Compatibility: Zoom works well across various devices (PC, mobile, tablets) without compromising functionality.
    Breakout Rooms: This feature is especially useful for larger meetings or webinars, allowing for group discussions within the same session.

    Negative: Limited Free Plan: The free version only allows meetings up to 40 minutes with three or more participants, which can be restrictive.

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  • Name: Kelvin N.
    Job Title: Electrical Engineer
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The Ultimate Video Conferencing Tool

    Date: Sep 15 2024

    Summary: Zoom is one of the best tools for video conferencing, with its user-friendly interface and a ton of useful features. If you have got a good internet connection and are okay with the pricing, Zoom is a perfect choice for both personal and business use.

    Positive: I have been using Zoom for quite some time now and I can say that it is incredibly easy to use, even if you have never tried a video conferencing app before. I love how flexible it is, you can make HD video and high-quality audio calls effortlessly, and the features like screen sharing and chat make meetings run smoothly. Also, you can host large meetings with lots of people, and it works well across different platforms. Whether it is a quick chat or a big conference, Zoom handles it all.

    Negative: The biggest issue I have faced is that Zoom depends a lot on a strong internet connection. If you have poor internet, calls can drop, which gets frustrating. Also, the pricing can be a bit high if you are just an individual or freelancer, especially since you have to buy a bundle of licences.

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  • Name: Milo B.
    Job Title: Logistics Coordinator
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My Experience with Zoom

    Date: Sep 13 2024

    Summary: Overall, Zoom is reliable, useful, easy to use with great features. A time to time update in security policy would be great. Rest everything is great. Highly recommend.

    Positive: Zoom is more reliable and useful than the competitors. Started using it at the time of Pandemic and have been using it since then. Easy to use, doesn't have to be a tech savvy person.

    Negative: I don't see any major flaw in Zoom but yes, a time to time update in security policy would be great.

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  • Name: Kelly I.
    Job Title: Sales Director
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Unmatched platform to stand out in business videoconferences.

    Date: Aug 20 2024

    Summary: In general, I consider that I have had a fairly complete experience with the help of Zoom, since this platform has been key to developing all types of videoconferences throughout my company. It is important to highlight that all areas of my company use this platform as software. main to hold group videoconferences for various purposes, whether for negotiations or business meetings. Most of my experience has been quite good, I have been able to establish various types of videoconferences with various durations, I have been able to hold conferences of more than an hour in length, without any type of interruption, this has helped me to be able to communicate with my work team and with different clients, in a very simple way. The prices that this platform has managed during the subscription periods have been very good, I have managed to obtain very good plans at quite good prices, which have helped me obtain a completely stable platform for video conferencing. I will continue using this platform in the long term, since the benefits it has brought to my entire company have been truly noticeable.

    Positive: Using this platform has become a fairly proportional benefit for our entire company, using Zoom to hold all types of video conferences. It has been a magnificent platform for us and our work team. The things I liked most about this platform are:

    1- With the help of this video conferencing system, I have been able to make high quality video conferences, a quality superior to many other platforms that offer a similar video conferencing service, the quality offered by this platform is unsurpassed by any competition. In addition, the audio quality is also important, discard it since I have always enjoyed an audio transmission, totally stable and without any type of interruptions during video conferences.

    2- It is important to highlight the excellent quality with which the screen sharing system works within a video conference, this function is essential to share your computer desktop, at specific times, either to show some type of information, or to show something in your browser, this feature is essential and works wonderfully, offering immediate fluidity every time you share the screen of your device.

    3- I love the online Chat system that Zoom offers, since it allows us to interact through a text Chat where we can share all kinds of opinions or criticisms, in addition, through this Chat you can also send all kinds of images or emoticons. The Chat of each video conference works in real time, which allows a conversation to be attended within this Chat while the video conference is taking place.

    4- The free trial of this platform is fully functional for any user, in addition, the free version to access specific video conferencing rooms also works wonderfully, in general, the free version of this platform works perfectly. We currently use the paid version in our company, however, we are very grateful and satisfied with the free trial service that this platform provided us during the testing process.

    Negative: In general, this platform behaves excellently for any type of user, in addition, it has given us an extremely complete experience, however, below I will mention some of the negative aspects that I noticed within it:

    1- The first negative aspect of this platform is that you must use a good device to access it and enjoy its benefits, since this platform requires a good device to offer good video quality and quality. In addition, you will not be able to access any type of video conference if you do not have a good and stable Internet connection, which limits many people from being able to freely access any video conference if they do not have a good device or a good internet connection

    2- The second negative aspect that I could notice within this platform is that there is no type of customization that can be done within the video conferences or in its interface, this is quite negative, since I would like to add a template or a specific design for each of my video conferences, either to make them more attractive or to make them more comfortable for the participants.

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  • Name: Anis A.
    Job Title: Ownership Workflow Coordinator
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Handles huge calls extremely well and without delays

    Date: Jan 02 2024

    Summary: A reliable and versatile tool, completely satisfied with its functionality and ability to handle huge calls and conferences.

    Positive: The ability to take enormous numbers of people in a single session is one of the greatest benefits when using Zoom. It's our favorite tool for internal company meetings.

    Negative: It has a high dependency on your Internet connection, understandable but you'll need a stable connection for maximizing the video quality. The admin interface can be a bit complex at the beginning.

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  • Name: Beatrice M.
    Job Title: UX/UI Designer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I enjoy using Zoom

    Date: Dec 05 2023

    Summary: We always use Zoom for meetings, it is easy to use, very user-friendly and reliable. The video and audio quality is honestly better than Google Meets, and I love using virtual backgrounds:) Screen sharing is also a very useful feature. The only disadvantage is that the free version cuts you off at 40 minutes, but I understand that there should be limitations for free versions. Overall I enjoy using Zoom.

    Positive: It is easy to use, very user-friendly and reliable. The video and audio quality is honestly better than Google Meets, and I love using virtual backgrounds:) Screen sharing is also a very useful feature.

    Negative: Free version cuts you off at 40 minutes, but I understand that there should be limitations for free version.

    Read More...
  • Name: Leonardo D.
    Job Title: Marketing Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very complete video conferencing platform for customers and employees.

    Date: Mar 28 2023

    Summary: Zoom has earned my trust since I started using it, it is a platform that has been shown to have great quality when it comes to connecting via video conference with a large group of participants, one of the things that I notice impressively is that this platform has a quite extensive limit on the number of participants that I can insert in each video conference, in addition, this platform allows me to add hosts, collaborators and organizers, who help me manage the video conference as a whole. I was really satisfied with the utility that this platform represented for our financial company, since we have been able to connect to a larger group of clients and we have been able to interact constantly, we have shared all kinds of ideas, we have made various business proposals and also We have used this platform to interact with our employees, since every time we need to hold meetings with a specific group of employees, we can send them the invitation via Zoom and connect with them via video conference in just a few steps. In conclusion, I am very satisfied with this video conferencing platform, it is very complete.

    Positive: Zoom has earned my trust because of the modality in which it allows me to connect directly with any person or with any work group. This platform has made me join any type of video conference or video call, it has allowed me to create a video conference from scratch or plan them . Some of the things I liked the most were:

    1- This platform offers Laura a great quality of connecting to each video conference, the quality is one of the things that has most captured my attention, the video quality exceeds the quality obtained on any other video conference platform, this quality helps me a lot to be able to connect and interact correctly with each of the participants of a videoconference, also, if I am making a videoconference and I am the only one with the camera on, the participants of my videoconference will be able to visualize me correctly.

    2- I really liked the Chat system that is incorporated into each videoconference, since the system allows us to interact while having a videoconference, each of the participants can write any type of message in this Chat and interact with each of the participants, this Chat allows us to share ideas, hold discussions, receive opinions and much more.

    3- I really liked the annotation and whiteboard system that this platform has, since this annotation system allows me to write things down on the video conference screen and the participants can view that information, I make the annotations on the screen and these annotations can be viewed by all participants in real time.

    4- I really liked the way in which this platform automatically records each of the videoconference sessions that I have made, in addition, all these recordings can be stored within the Zoom cloud, since it has a fairly large amount of storage space extensive, which allows you to store a large number of videoconference sessions so that you can have them safely stored and you can access them quickly. These recordings are made completely, they are capable of recording the interactions that occur within the videoconference Chat.

    5- I also liked the polling and voting system that is built into this platform, as this allows me to create polls or polls and send them to the participants to get opinions or get a percentage of opinions quite quickly, I can create a poll or a vote and I can receive opinions in a predetermined amount of time.

    Negative: The features that can be improved within this platform are:

    1- When you decide to share a screen with the participants of a videoconference, you will not be able to configure which screen or monitor you want to share with the audience, this is quite negative since if you have more than three or two monitors connected to your computer, and you want to share information specific that is located inside a monitor, you will not be able to do it in a specific way, you will have to share all your monitors completely.

    2- Another negative aspect is that this platform is not easy to use at all, you have to carry out a series of previous configurations before making a videoconference and configure the audience, since you will have to configure the quality, audio configuration, configuration the limit of participants and you will also have to create a personalized invitation for your participants, for which, I consider that in general, this platform is not easy to use.

    3- There is a limit on the number of files that you can send simultaneously through the live Chat of the videoconference, in addition, you will also have limits on the amount of total weight of the files that you send through this Chat, this is quite negative since it limits the amount of information you can share with the participants of your video conference.

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  • Name: Cristina B.
    Job Title: Marketing Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very good performance for holding meetings with a large volume of participants.

    Date: Mar 02 2023

    Summary: Zoom has earned my trust and very little time, I have been using this platform for about two and a half years as the main measure to connect in the form of a meeting with my employees, this platform has been incredible since I have been able to connect with an unlimited number of employees, In addition, I can have a fluent conversation with them without any interruption, I can enjoy an annotation system, which allows me to write down things on the screen that is being transmitted in each meeting, in a way, it also provides me with a system that allows me to use all the monitors available on my computer, in order to show much more extensive information to the participants. In conclusion, the experience that I developed within this platform was completely satisfactory, I was able to quickly connect with my employees, I was able to send all the invitations to my employees in a very simple way, since it was only necessary to register as employee contacts to send a single invitation to all employees at the push of a button. Zoom has made it possible for us to hold online meetings without having to do it physically, in addition, the communication within this platform in each meeting was not interrupted and was always fluid and in real time, which allowed us to send messages at each meeting. I was fascinated with the great video quality that is enjoyed within this platform, even when I have low Internet connectivity, the platform automatically lowers the quality a bit so that the flow of each transmission during the meeting is never interrupted, that was fantastic.

    Positive: Zoom is a service that undoubtedly helps to expand the communication of any company, in addition, this platform can also be used for personal objectives, since it is an open communication platform that will always allow you to integrate into any type of meeting. I really liked the great video quality that I was able to enjoy within this platform, also the audio transmission is totally stable and with a very good quality, this helps to have a good performance during each meeting, also, if you have joined a meeting as a participant, you can also enjoy an unbeatable video quality so that you can correctly visualize everything that happens within this meeting, it is important to highlight that the video quality that you configure for each meeting that you are creating will not affect the speed as much general of your Internet connection, since this platform does not consume so much Internet resources, which helps you to enjoy a meeting with all your participants without worrying about Internet connectivity or high consumption. Zoom has different plans that offer a variety in the number of limit participants that can enter each meeting, you can choose your needs, in addition, Zoom allows you to interact with each of the participants, you can speak directly through the Chat of that meeting or send a message direct to a specific participant, you can also enjoy action where you can communicate with all the hosts, sponsors and collaborators of your meeting, to have a much more private conversation with each one of them. Zoom offers an incredible mobile phone application, which also allows you to have an impressive connection for all kinds of meetings, I was really fascinated with the effectiveness of this platform for Internet meetings.

    Negative: One of the problems that can be found within this platform is that the entry system through the invitation link does not work correctly, since it allows the entry of anyone who uses that link, this has caused problems, since sometimes doing a meetings of our company and meetings to affect the conversation we have, I would love that the invitation system is via email link, nothing else works for the employees in a specific way in this company, and that it cannot be used in any other way company person or who does not have to participate in the meeting, that would help me a lot to avoid the entry of malicious people to my meetings.

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