Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 573 Ratings

Total
ease
features
design
support

Description

An adaptable cloud solution offers voice, fax, text messaging, and audio and video conferencing capabilities, enabling employees to enhance productivity whether in the office or away. Workers can connect seamlessly from smartphones, tablets, softphones, or desktop IP phones, improving their interaction with clients. Use a single number to direct incoming calls to the appropriate staff member, ensuring customers can always reach you efficiently. Access instant local numbers, toll-free options, internet faxing, and time-sensitive services. Benefit from a unified platform that facilitates video meetings and online teamwork, streamlining communication. By opting for a cloud-based service, businesses can eliminate the costs associated with maintenance, software, setup, and support, along with capital expenditures. Experience a user-friendly system for phone, fax, messaging, and conferencing, allowing you to focus more on customer service and less on managing communication tools. Additionally, your business can acquire up to three company numbers: a primary local number, a toll-free number, and a dedicated local number for fax communications, thus optimizing your connectivity options. This comprehensive approach ensures that your communication needs are met efficiently and effectively.

Description

Zoom Meetings is a cloud-based video conferencing and collaboration platform designed for virtual meetings, remote teamwork, online presentations, and hybrid communication. The software provides HD video and audio, screen sharing, virtual backgrounds, noise suppression, and customizable meeting layouts. Participants can collaborate using chat, annotations, shared documents, digital whiteboards, and interactive meeting tools. Breakout rooms allow hosts to divide participants into smaller groups for discussions, training sessions, and collaborative activities. Zoom's built-in AI features automatically generate meeting summaries, identify next steps, answer questions about meeting content, and organize notes. Its My Notes functionality combines manual note-taking with AI-assisted transcription and summarization to help users capture important information. Accessibility features include automated captions, multilingual caption translation, and configurable meeting controls for different participant needs. Zoom Meetings integrates with Zoom Team Chat, Scheduler, Calendar, and third-party productivity applications to support scheduling, communication, and follow-up workflows. The platform includes meeting recordings, administrative dashboards, participant permissions, and security controls for organizations managing virtual collaboration across multiple teams and locations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CallFinder Yes 
Microsoft 365 Yes 
Salesforce Yes 
Theta Lake Yes 
Zendesk Yes 
Fellow No 
Filmo No 
Gong No 
Gradelink SIS No 
Modulate Velma No 
Mumble AI No 
MyPass LMS No 
New Relic No 
PagerDuty No 
PeerBie No 
Schoolbox No 
ShareCRM No 
Spotlight.ai No 
YouToo No 
servis.ai No 

Integrations

CallFinder Yes 
Microsoft 365 Yes 
Salesforce Yes 
Theta Lake Yes 
Zendesk Yes 
Fellow Yes 
Filmo Yes 
Gong Yes 
Gradelink SIS Yes 
Modulate Velma Yes 
Mumble AI Yes 
MyPass LMS Yes 
New Relic Yes 
PagerDuty Yes 
PeerBie Yes 
Schoolbox Yes 
ShareCRM Yes 
Spotlight.ai Yes 
YouToo Yes 
servis.ai Yes 

Pricing Details

$25.40 per month
Free Trial No 
Free Version No 

Pricing Details

$14.99 per user per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AT&T

Founded

1983

Country

United States

Website

www.business.att.com/products/office-at-hand.html

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

zoom.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging No 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management No 
Chat / Messaging No 
Discussion Threads No 
File Sharing No 
Mobile Access No 
Push Notifications No 
Search No 
Surveys & Feedback No 
Task Management No 
Video Conferencing No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Product Features

Collaboration

Brainstorming No 
Calendar Management Yes 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management No 
Version Control No 
Video Conferencing Yes 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Internal Communications

App Integration Yes 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony Yes 
Video Chat Yes 
Voice Chat Yes 

Live Streaming

Access Control No 
Audience Analytics No 
Audience Engagement No 
Browser-based No 
Customizable Branding No 
Encoding No 
Event Scheduling No 
Live Streaming Production No 
Moderation No 
Monetization Tools No 
Multi-Screen / Split-Screen Yes 
Multiple Camera Feeds Yes 
Multistreaming Yes 
Session Recording Yes 
Social Media Integration No 
Streaming Platform Integration No 

Meeting

Action Item Tracking No 
Agenda Management No 
Attendee Management Yes 
Board Meetings Yes 
Committee Meetings Yes 
Internal Meetings Yes 
Invitation Management Yes 
Legislative Meetings Yes 
Materials Management No 
Meeting Feedback No 
Meeting Preparation Tools No 
Meeting Room Booking Yes 
Minutes Management No 
Post-Meeting Tools No 
Scheduling Yes 
Travel Management No 
Voting Management No 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat Yes 
Meeting Management Yes 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing Yes 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat Yes 
Web Conferencing Yes 

Screen Sharing

Annotations / Drawing Tools Yes 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing Yes 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Team Communication

Activity / News Feed No 
Audio Calls Yes 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads No 
File Sharing No 
Mobile Access Yes 
Push Notifications No 
Search No 
Surveys & Feedback No 
Task Management No 
Video Conferencing Yes 

Video Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

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