• Name: Anonymous (Verified)
    Job Title: Marketing Coordinator
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for hanging out with coworkers!

    Date: May 23 2020

    Summary: Overall, I'd definitely recommend this program to a friend. It's very convenient when you can't get together in person!

    Positive: We use Zoom to schedule meetings at work. I love how easy it is to use, and it usually offers good picture quality.

    Negative: Sometimes it's a bit slow, but that depends on the internet connection.

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  • Name: Anonymous (Verified)
    Job Title: Doctor
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A proper platform to use during this pandemic

    Date: May 23 2020

    Summary: As a professor I found this app to conduct my classes during the pandemic and I was able to connect to my students with no issues whatsoever. Must have app.

    Positive: Great connection quality and great reliability.
    Good security.
    Ease of access, UI is straight forward.

    Negative: Other users have the ability to disrupt class with marker tool.

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  • Name: Vaibhav P.
    Job Title: Content Marketer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use video calling tool

    Date: May 23 2020

    Summary: Overall Its the best and easy to use video calling tool in the market. Any new person with less knowledge in technology can use this application with ease.

    Positive: I've been using this tool for the past 1 year and never faced any problem. I have conducted coaching sessions, business meetings, and friendly video conversations using the Zoom application. It is one of the most versatile video calling tool in the market. It does not require a strong Internet connection to work properly. It adapts easily with the windows and the android system.

    Negative: There might be some security issues that the zoom team needs to check. The User Interface is very simple in look and needs some improvement in terms of aesthetics.

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  • Name: Valerie C.
    Job Title: Gallery Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very Useful and Easy to Navigate

    Date: May 22 2020

    Summary: Zoom has made it possible to conduct meetings in an efficient and clear setting, without any type of technical interruption. It allows me to keep in touch at all times with co-workers, family and friends. It has been a lifesaver for large group meetings. Its various small yet useful features make it superior to other video conferencing softwares.

    Positive: Zoom's interface is very intuitive and easy to use. The platform interface is very straight forward, and it is fairly easy to see who is talking at any given point. Zoom generates a very easy to share link to join the video conference and I'm consistently impressed with the video quality.

    Negative: The way that video calls are displayed in large meetings can be a disorganized and awkward. At first it was a little confusing how to make the sound work when you're on a video call, there are several different options, and sometimes it can lag when entering a very large meeting.

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  • Name: Rhea S.
    Job Title: Intern
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom Review

    Date: May 22 2020

    Summary: Zoom has been very beneficial to me for my education as well as keep in touch with friends during these hard times.

    Positive: Zoom is very easy to use and during the pandemic, as a college student, Zoom has made online classes doable.

    Negative: The video quality of zoom is poor sometimes and look pixelated.

    Read More...
  • Name: David M.
    Job Title: CIO
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The simplest and best web conferencing solution

    Date: May 11 2020

    Summary: A simple solution that can be used by students or senior citizens with little to no support or assistance needed. A full-featured platform that is getting more secure by the week whose software does not cause issues on your computer.

    Positive: Simple to set up and use. Company has put a serious focus on security recently. Full-featured and robust solution that can be used on all platforms and device types.

    Negative: Early miscues surrounding security which have been addressed.

    Read More...
  • Name: Hope M.
    Job Title: CEO
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The New Norm

    Date: May 06 2020

    Summary: Overall I love using Zoom, it keeps me connected in a good way. I think I will continue using it regularly even after COVID-19.

    Positive: When our foundation signed up for Zoom I thought we would only use it occasionally and then COVID-19! I use it all of the time and cannot imagine life without it now!

    Negative: Sometimes I have difficulty starting a meeting since I am not the admin.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Intern
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Video Conferencing Application

    Date: Apr 15 2020

    Summary: Best user experience. No need to worry when a person is far and we have to set up a meeting one on one just on fingertips it can be done with Zoom.

    Positive: Best Application Available for Video Calls. Useful for office team meetings and conferences. Easy to install and setup. Secure and Private. Trustworthy. You chat while you speak.

    Negative: Sometimes problems with screen sharing. Can improve pen scribble Feature while speaking.

    Read More...
  • Name: Inzemamul H.
    Job Title: Student
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome/ease of access

    Date: Apr 12 2020

    Summary: Nice and friendly UI and Design pricing is not at all ease of access easy to use, features are great.

    Positive: It gives the platform where an institute can gather at a single time for conferencing with greater ease of access.

    Negative: Sometime it glitches, sometime it hangs, support is not very satisfactory.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: LS
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very stable.

    Date: Apr 11 2020

    Summary: Overall it is very easy to use and it helps in every situation it has pretty good pricing and it has support available which most of the apps lack in supporting.

    Positive: I like its interface and other things like all the options which help getting official work done as well as other few things.

    Negative: It should have better way to share the joining ID and password.

    Read More...
  • Name: Karuna S.
    Job Title: Assistant Manager information Systems
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom video best for simplicity

    Date: Apr 11 2020

    Summary: My overall experience has been very good and we have solidly used at least 2 other leaders in this category over the past 1-2 years

    Positive: We have had only great experiences with using Zoom for meetings and chats in our organization - no dropped calls, clear connections, great video, and wonderful ease-of-use

    Negative: Sometimes it is not working, and the customer is not able to sign in. I think this is mostly user error.

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  • Name: Anirudh S.
    Job Title: Operations Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Nice tool for connect with Video Conferencing

    Date: Apr 11 2020

    Summary: During work from home, Zoom helps in connecting the employee with their supervisors. Demo of various software's done very easily with screen sharing mode and its very good experience. Audio can also connect with Zoom and no need to connect with mobile. Zoom is very easy to install and ready to use. The interface is very nice and easy.

    Positive: Its simple interface, ready to install and easy to use. User can share the link and schedule the meeting with their clients. Client just have to click the link and VC can be started. Amazing Video Quality, Audio Quality. It also supports screen sharing and sharing of the files.

    Negative: User has to install the application first to use it. But its good to connect again in future.

    Read More...
  • Name: Samantha S.
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom

    Date: Apr 10 2020

    Summary: Overall it was a great experience and I will be using it again tomorrow! Great in this time we are in right now where I can't visit family!

    Positive: I really liked how you can see multiple screens at once. This was really nice to catch up with family! We will be using this again

    Negative: I would love it if you could move the different views where you want them on the screen

    Read More...
  • Name: Neet K.
    Job Title: Business
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom.

    Date: Apr 10 2020

    Summary: Very good. It helps a lot to do meetings especially now in when there is a coronavirus outbreak.

    Positive: Its design and very easy to learn how to use it and good customer support with affordable price.

    Negative: Can't take screenshot, a bit of problem in recording and a few issues with entering the meeting.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Personal Trainer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom review

    Edited: Apr 10 2020

    Summary: Very good product. Delivers exactly what is says it does and really good pricing overall. Makes work meetings very simple for everyone.

    Positive: Great set up, easy to navigate and send meetings out to participants. Easy platform and love the group calls!

    Negative: Some security issues with random people hopping to open meetings, but not terrible as long as password required upon meeting is set.

    Read More...