• Name: Anonymous (Verified)
    Job Title: Administrator
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good service

    Date: Nov 16 2020

    Summary: It is a good product, with good support. I would recommend the breakout rooms when feasible. It really works well.

    Positive: It facilitates remote work. It is reliable, and provides a series of tools that allows virtual meetings to be interactive.

    Negative: It allows for an excessive hours of video conference.

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  • Name: Katie T.
    Job Title: Account Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Life saver during Covid - Will Continue After Pandemic is over!

    Date: Nov 16 2020

    Summary: Overall we've had a great experience with Zoom. It's easy to use, a great tool for connecting with clients from a distance, and will help us expand our business.

    Positive: ZOOM has allowed us to continue to see and service clients throughout the pandemic and restrictions. It has been great to be able to be with a client "face to face" but stay safe. We will continue to use ZOOM after the pandemic is over because it is convenient, a time saver, and allows us to reach clients beyond our local clientele.

    Negative: As with all internet based technology, there are always minor issues, but I'm not sure that's completely Zoom's fault.

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  • Name: Anonymous (Verified)
    Job Title: Office manager
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Video communication made easy

    Date: Nov 14 2020

    Summary: We use zoom for webinars, meetings, etc and have never had issues with the app or on the web. Will continue to use the app version for webinars and meetings to come.

    Positive: Easy to create rooms, easy to enter into meetings, functionality is user friendly and sound and image quality has always been up to par for me.

    Negative: No complaints I have it serves its purpose well for my uses.

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  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great invention

    Date: Nov 14 2020

    Summary: Zoom is THE go to platform for online meeting, better than Google Hangout or Cisco's WebEx, though their GUI is pretty nice too.

    Positive: Love the ability to mute and block video recording from participants. Also the chat feature is nice. The thing I like most is the custom background. I don't have to worry about how the real background looks!

    Negative: There was security issues several months ago, but they're probably fixed now.

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  • Name: Anish K.
    Job Title: Intern
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for meetings

    Edited: Nov 15 2020

    Summary: It is great.
    It has a professional feel to it more than its alternatives.
    Having the ability to use it without downloading an app would be a great addition but apart from this there's nothing needed.

    Positive: Large meeting sizes available.
    The pricing is fair enough in all categories.
    The free tier meetings have 40 minutes.

    Negative: Needs an app to be installed and doesn't run directly on web like Google Meet.

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  • Name: Carla B.
    Job Title: Bookkeeper
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom has been a lifesaver!

    Date: Nov 13 2020

    Summary: Overall, Zoom has been a life-saver for various conferences, trainings, and group meetings, especially since COVID.

    Positive: Zoom is easy to connect to, user friendly, and rarely has issues. Service is clean. Even my 85 year old mother-in-law uses it with ease for her book club!

    Negative: Sometimes, depending on how the invitation is sent, it seems a bit more cumbersome to join a Zoom meeting, but that may be more on the organizer than the product.

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  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Quality

    Date: Nov 13 2020

    Summary: Overall this app is excellent. I highly refer everyone to use this app for once. Its features and connectivity are very good.

    Positive: The quality of Zoom App is very awesome and I just love this app . I recommend everyone of you to use this app for video calling.

    Negative: Sometimes this app gets automatically closed and it's very disappointing because when you are in the middle of any meeting then it causes disturbance.

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  • Name: Anonymous (Verified)
    Job Title: Sales Executive
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Works Great

    Date: Nov 12 2020

    Summary: Would definitely recommend Zoom as the premier online communication tool out there - works great for me.

    Positive: Zoom has always been reliable - I never have many issues with entering calls or lag time which is super nice. Features are simple and easy to use.

    Negative: Don't have anything negative about Zoom that I can think of!

    Read More...
  • Name: Betty C.
    Job Title: Teacher
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good features and interface

    Date: Nov 12 2020

    Summary: Overall I would rate Zoom 10 out of 10 for its wonderful features and helping in taking smooth online classes.

    Positive: Zoom has good features with easily understandable interface communication tool. It is easy to setup and inviting people for meetings and managing conferences and classes are simple for users.

    Negative: It is easy setup and handle large crowded online communications without any glitches.

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  • Name: Anonymous (Verified)
    Job Title: Post-Secondary Specialist
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best online Platform for Meetings

    Date: Nov 11 2020

    Summary: Great product! Zoom is my go to choice for online meetings. So many ways you customize your meeting depending on the audience/group.

    Positive: I have tried several and Zoom is definitely the most user friendly online platform for meetings. It's simple to sue and has many useful functions. Much better breakout rooms than Google Meet.

    Negative: I like the idea of applying your own background but it is sometimes glitchy in appearance.

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  • Name: Michael J.
    Job Title: Sales and Marketing Specialist
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Incredible video conferencing solution

    Date: Nov 10 2020

    Summary: Business today have moved from face-face meetings to virtual meetings bringing every member on board no matter their location and Zoom has become extremely popular in successfully conducting these virtual meetings.

    Positive: Zoom is the easiest video conferencing solution that is super easy to use, easy to download and setup.

    Negative: For us to be able to hold a Zoom room of about 500 people we are required to pay a higher price than that of a normal subscription.

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  • Name: Johnson D.
    Job Title: Project manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A great platform for video conferencing

    Date: Nov 09 2020

    Summary: With zoom i can easily communicate with my clients and colleagues with the help of video conferencing.
    Also it is very quick and easy to use since it normally saves a lot of time when working with it.
    It is the best when it comes to online business especially meetings.

    Positive: What i like most about zoom is it ease of use.
    It is very user friendly and cost friendly to work with it.

    Negative: Zoom is really a powerful feature for setting up meetings especially online, and i have no complain towards it.

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  • Name: Liam M.
    Job Title: Senior project manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A nice platform for video conferencing

    Date: Nov 08 2020

    Summary: One can do video calls and audio calls at a very reasonable price compared with other softwares.
    It is very user-friendly and cost friendly to work with it.

    Positive: What I like most about Zoom is that we can chat online and attend meetings online with the help of video calls and audios.
    It is a very cheap and affordable platform that saves you time.

    Negative: The only dislike I have for Zoom is that when there is poor internet connection one can hardly see clear video calls from clients and colleagues.

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  • Name: Gery G.
    Job Title: IT Support Specialist
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zooming video calls in and out at breeze

    Date: Nov 08 2020

    Summary: It has been way too easy for us to communicate effectively via video and audio calls with Zoom in our enterprise.

    Positive: With Zoom, i am able to make a free video call that lasts for 40 minutes.
    It has a robust backend integration feature that has enabled me to connect it with external software.

    Negative: I do not have anything that I dislike on my end.

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  • Name: Matthew H.
    Job Title: Show Owner
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zoom me right in - Top Notch

    Edited: Nov 16 2020

    Summary: It was very easy to use, very intuitive, and looks amazing. I can do so much more with it and am happy to tell people about it.

    Positive: It has been unbelievably helpful for me to be many places at one time and get so much more done - highly useful and recommended.

    Negative: I would say there is NOTHING to not like about it, its the best on the market. It is awesome.

    Read More...