• Name: Sonya T.
    Job Title:
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Vroom Zoom

    Edited: Jun 11 2021

    Summary: Zoom is nothing but pluses and positives in my book. It is so user friendly and the design of the features are seamless.

    Positive: Zoom is a wonderful way to have team meetings or training virtually. It is a secure platform and I don't know how there could be any negatives with Zoom.

    Negative: There are no negatives with Zoom that I am aware of.

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  • Name: Nathan V.
    Job Title: Designer
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy To Use Online Meetings

    Date: Jun 07 2021

    Summary: I dare say most everyone has become familiar with Zoom over the past year. Whether on my phone or my laptop, it's been a great way of staying connected with others.

    Positive: Easy to use interface allows for seamless meetings with others. Many great features for meeting online and not have to be in person.

    Negative: The only con I have is the time limit for each meeting. But starting another meeting after the time has ended is no problem.

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  • Name: Todd C.
    Job Title: Director Network Services and Security
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    What Can You Say, Zoom Meeting is the new Xerox Copy

    Date: Jun 07 2021

    Summary: Great product. Easy to use, very capable and many options. You get what you pay for, and We have had great success with it thus far.

    Positive: Easy to setup and manage video conferences.
    Good call and Video quality.
    Easy for our users to setup impromptu meeting internally and externally.

    Negative: I would prefer the feature set be more consistent. If I join someone else's Zoom, it may or may not have the ability to call me, which can be problematic when joining a call remotely or on the road.

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  • Name: Jennifer M.
    Job Title: HR Director
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Pandemic business saver

    Date: Jun 03 2021

    Summary: Overall, Zoom has contributed to our ability to maintain our productivity. Even as we are transitioning back to more in-person activities, Zoom still is a useful tool within our business environment!

    Positive: With transitioning to a temporary virtual workforce over the last year, Zoom allowed us to stay connected with our teams - both small and big. Even as things started opening up again, we still utilized Zoom for big meetings and for recruiting. Great product!

    Negative: The free version limits the time of use, but the paid version is perfect for our company's needs.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Online Meeting Program!

    Date: May 30 2021

    Summary: This is my favorite software for online meetings. An absolute lifesaver during the pandemic! It is great if you are not looking for a ton of bells and whistles, but just something to easily and quickly set up.

    Positive: Zoom is the most simple and clean out of any online meeting software. Easy to use for older folks for sure compared to other things like webex or skype. Very user friendly.

    Negative: Having to disable the waiting room is sometimes a bit cumbersome, but not the worst.

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  • Name: Anonymous (Verified)
    Job Title: RA
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Review about Zoom

    Edited: May 31 2021

    Summary: Overall we can say that this is an amazing tool for Video calling which is available at free of cost. It's very reliable and productive from business perspective.

    Positive: It an amazing tool for Video Conferencing. It gives a real experience in video callings . We always use this tool for our interviews and the recording facility is amazing.

    Negative: Sometimes we feel issue in the recording section. We need to work on this. We need to work on background image as well.

    Read More...
  • Name: Craig D.
    Job Title: Managing Director
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fantastic and Timely Product

    Edited: May 24 2021

    Summary: I was unaware of Zoom prior to the pandemic. When all travel stopped and we were forced to do things virtually, I had my first Zoom meeting and have used it as my go-to virtual meeting software ever since.

    Positive: Zoom is a great product. It's easy to use and hardly ever has issues. The upgrades are seamless, quick and never cause issues. This is a fantastic product!

    Negative: I have not noticed any issues with Zoom, it has functioned perfectly - especially throughout the past year when everything was done electronically.

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  • Name: Maddy Q.
    Job Title: Digital Asset Operations Specialist
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Video Conferencing Software around

    Date: May 24 2021

    Summary: Zoom is easy to use and the video quality is great. I wish that it was the platform used for my organization!

    Positive: This software is incredibly user friendly. It is by far the best platform to use with people who are not part of my organization (which uses Teams), as most people are already familiar with it or can figure it out easily. The platform is great for one on one calls and big groups. When I used to teach remotely, I always had my students use Zoom to collaborate for class include group recordings.

    Negative: The only time I recall having trouble with Zoom was when I learned that recordings were cut off at 30 minutes for people without a paid membership. This was not a big issue because you can just begin a new call.

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  • Name: Rithvik P.
    Job Title: Co-Founder
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very Useful for Meetings and Online trainings

    Date: May 23 2021

    Summary: Didn't face any setup issue very good and doesn't take huge resources to run. This is the best for online meetings.

    Positive: Very easy to setup and run. Quality of the video is really good. I like the recording feature so we don't lose the meeting recordings.

    Negative: Time of the meeting can be increased 40min is not enough for some meetings.

    Read More...
  • Name: Vitaliy M.
    Job Title: Marketer
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast, reliable, and useful!

    Date: May 21 2021

    Summary: Great app, stable and reliable, good team behind it. Tons of features and most important lots of integrations.

    Positive: Wow, in this remote times, this is a savor! We communicate with co workers, family and friends. Easy to use and reliable.

    Negative: Wish we had a more modern look and not corporate. The UI looks outdated.

    Read More...
  • Name: Porscha O.
    Job Title: CSM
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Top in it's class

    Date: May 20 2021

    Summary: We use Zoom all day, but we also use Teams, WebEx and google hangout as well. However we prefer zoom 9/10 times unless our externals are not allowed due to enterprise security reasons.

    Positive: - Simple UI
    - Easy to access + invite other users
    - Screensharing is great and relatively clear
    - Useful to meet digitally

    Negative: - Zoom toolbar is annoying in screenshare
    - Can't access chats after easily to get the content
    - A participants list sent after would be helpful
    - Waiting room + participants joining should be more apparent.
    - More integrations

    Read More...
  • Name: Regina S.
    Job Title: Administrative Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Came in Clutch

    Date: May 19 2021

    Summary: In the time of a pandemic, no company has shined like Zoom. It was a lifeline to connect families and loved ones. Zoom helped soften the hardness of separation and isolation. It will forever be a part of our story.

    Positive: Anyone can access this site and on the fly video conference. It was extremely easy and efficient. I like the added features for the backdrops.

    Negative: You have to download an app for it to function properly.

    Read More...
  • Name: Wes R.
    Job Title: GM
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use.

    Date: May 17 2021

    Summary: While there have been many competitors that have emerged during the pandemic, Zoom is one of the easiest still.

    Positive: Very easy to use. Setup is very simple, joining a meeting is even simpler. Pricing is affordable as well.

    Negative: It can be difficult for those that aren't tech savvy to run a meeting, especially when they need to hand off control to another presenter.

    Read More...
  • Name: Divya C.
    Job Title: Chief Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    For Best calling experience

    Date: May 15 2021

    Summary: It is conventionally used for educational meetings.
    It is getting better day by day.
    Very simple dashboard.

    Positive: It is loaded with tons of useful and latest tools.
    It is globally supported and recognised.
    It gets time to time updates.

    Negative: The price is more than it should be.
    Security parameters should be more strict.

    Read More...
  • Name: Rash D.
    Job Title: Procurement Analyst
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Product

    Date: May 13 2021

    Summary: Excellent service and great video/audio quality. The best part is you need need much bandwidth to run. It works perfectly fine. Go for it.

    Positive: It's an excellent product so far. I have been using it for long time(2yrs+), Never had any issues. Great video and audio quality. Thank you Zoom.

    Negative: Nothing so far to talk about negative. Its works perfectly fine.

    Read More...