Alternatives to WinCall

Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales). You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch. We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher. CloudTalk offers a 14-day free trial (no credit card details necessary).

TeleManagement Technologies' WinBill is a leading telecom expense management software solution. WinBill is easily accessible and has a central database of information. It provides businesses with an accurate inventory and expense list for all vendors, IT services, and expenses. WinBill makes it easy to keep track of contracts, manage IT budgets, and eliminate late payment fees. The solution's flexible reporting tools allow users to easily create and schedule reports, or access information via the web. WinBill.Net has a robust set of features such as our service bureau module, ability to track and manage purchase orders , WinBill Web dashboard, and savings discovered (telecom dispute tracking). WinBill drastically reduces your teams time spent managing and approving your monthly telecom invoices and allows your team to manage by exception - spending time researching those invoices that have increased or decreased making you more efficient and helping find those on-going billing problems. Contact us for a live demonstration to determine if WinBill is a great fit for your company.

CallRail provides complete visibility to marketers who rely on quality leads to measure their success. CallRail is committed to helping customers see the results of their digital marketing efforts. We see the potential in connecting data from chat, forms, and calls. This helps our customers achieve better outcomes.

You can automatically track, record, report, and log exactly how long you spend on your calls. Also, see the origin and destination of your calls. You can easily manage large volumes of calls, which will help you save money on bill backs and locate fraud calls. Real-time call tracking allows you to track and track your calls in real time and can even identify telecom expenses. It also displays easy-to-read graphs of call volume and trunk usage that will help you maintain your telecom budget. TeleFinity's call accounting solution helps you manage your telephone costs and increase productivity. It keeps track of call numbers and call times, as well as the number of employees. Automated reporting via email allows the appropriate users to access system reports, decreasing the demand on system administration.

@Comm's latest generation of Call Accounting and Reporting Solutions is CommView Plus®. Our browser interface was designed with the user in view. It is easy to use and navigate. CommView Plus can be used in any vertical and by all sizes of organizations, agencies, and businesses. CommView Plus works with any brand of PBX, VoIP solution that provides CDR, and voice networks from multiple manufacturers and models, just as its predecessors. This server-based application solution can function in a single location or can be configured to support multiple locations. CommView Plus delivers data and information in near real-time with a seamless interface. @Comm's new generation Call Accounting and Reporting Solution, CommView Cloud®, is a cloud-based deployment option. Our cloud offering is easy to deploy and has a low-risk subscription model.

Genesis Call Accounting is a web-based and client-based solution that provides complete Call Accounting & Traffic reporting, inventory management, Telecom Analytics, Company Directory and Fraud Detection. Genesis Call Accounting can be used as a hosted or on-premises solution. Genesis has the right solution, no matter if you manage a small motel, a large corporation with many branches offices, or whether you need to allocate telephone charges, bill guests, clients, or projects, monitor telephone traffic, trace abuse and fraud, track sales and advertising activity, and be alerted to 911 calls. Genesis offers Call Accounting solutions for any size business, industry, and application. Genesis will ensure that your telecom investments are maximized.

Call Accounting Mate is a powerful, reliable and fast call accounting software package that monitors and reports on telephone calls. Call Accounting Mate is available for use in any type of enterprise, including retail, hospitality, government agencies, brokers and professional firms, banks, universities, and banks. Telecom managers find it difficult to allocate telecom costs to different departments, cost centers, or individuals. Telemanagement will help you to identify charges, highlight misuse, and increase productivity. Call Accounting Mate can monitor all incoming and outgoing calls, in real-time. Alarms and reports can also be scheduled for 911 emergency notification, reporting toll fraud or misuse reporting. It is possible to quickly identify calls to/from a specific number using a built-in contact database. These calls can then be tagged as business or personal.

The ELEPHANTCALL MANAGEMENT SYSTEM (ELEPHANT CALL LOG SYSTEM) is a call logging program that can increase operator efficiency and provide accurate calculation and complete management for all your telephone costs. You can easily create and manage reports with the user-friendly interface and simple to configure reporting feature. These reports can be used to highlight any weaknesses, assess the effectiveness of your configuration, detect telephone fraud and abuse, and provide accurate tariff analysis that can help you negotiate better rates to specific destinations. The ELEPHANT CALLS MANAGEMENT SYSTEM helps you improve your business' efficiency by itemizing calls, selecting tariff plans that suit your call patterns, and identifying which STD codes best respond to your marketing campaigns. You can also monitor and report on telephone abuse within your business using the ELEPHANTCALL MANAGEMENT SYSTEM.

Infortel Select is a user-friendly, customizable application that allows you to standardize, enhance, and collect call detail records. A user-friendly interface will allow you to search, document and share communications events quickly and easily. This is ideal for organizations subject to compliance regulations in communications as well as those who simply want to see corporate call history. VoIP offers the opportunity and necessity to manage voice quality. Intel Select provides analysis and assistance in troubleshooting poor quality calls by combining QoS metrics such as latency, jitter and packet loss with each call event. Infortel Select features a call rating engine, as well as a variety organizationally based chargeback reporting that supports both variable usage expenses, fixed equipment charges, and service fees. This is useful for companies who wish to return telecom expenses to their responsible departments.

With FCS Gateway, a gateway-and-call accounting solution, you can seamlessly integrate billing and guest data. FCS Gateway's centralized hub allows users to simplify complicated interface requirements and integrates. FCS Gateway supports multiple languages and can be used by different industry professionals. Remote access allows users to manage maintenance and reporting from anywhere in the world with FCS Gateway.

Software for intuitive call accounting. Web interface. Unlimited extensions and trunks. Multi-Site call reporting with different phone system vendors on one CALLTRAK Call Accounting application. Real-time display of line and phone usage. Export call accounting reports in Excel, pdf, word, or HTML formats. Emailed to users, scheduled phone system reports. Robust, reliable call accounting that is completely user-manageable. Flexible and configurable Call accounting solution. Call billing solution that allows you to recover additional charges such as Voicemail, Line rental, and Voicemail. One-click daily activity report for call accounting. Competitive pricing Tailor-made templates for call accounting reports to meet your specific needs. Telephone Network analysis and trunk diagnosis are used to identify faulty lines and optimize line requirements. Calltrak call accounting software displays the average ring time and answers to calls.

Are you looking for a business phone system that is affordable and reliable? It would be great to spend more time with your customers than waiting on hold with your provider every little change. FluentStream is your home! FluentStream is committed to being the best business communication system. No-contract plans are available for all accounts. We provide 24/7 client support. We will be there for you throughout the onboarding process. We understand how difficult phone setup can be. We're happy to take over the heavy lifting so that you don't have too. It's all part and parcel of being the easiest business to work with.

To maximize the return on technology investments, it is important to understand how they are being used and make adjustments accordingly. It is essential to be able to monitor, analyze, and manage all the communications media available in order to maximize the return on any technology investment. PhonEX ONE Unified Communications analytics, call accounting provides a complete-management solution that includes real-time and historical data dashboards, traffic analysis, alerting, fraud detection tool, and alerting to organizations around the globe. PhonEX ONE offers in-depth analysis of all session types, including those related to unified communications. It also analyzes traditional/VoIP PBXs as well as cellular activity and traffic. This is why PhonEX ONE is the ideal business intelligence tool for any company to optimize and monitor their telephony communication network.

Teltrac G7 UC Call Accounting Generates comprehensive reporting and analysis for every call, for any UC service, PBX or IPT switch: IDD, Long Distance, Local, VNP/Tie-Line, ISDN, SIP, Paid Service, Fax, Video, Internal, Inward with Caller ID, imported mobile bill data. Multi-tenant functionality on all equipment and services across your Multi-national Enterprise network. Calculates call charges and reports by call type, cost, duration, destination, by employee and department, etc UC / PBX / IPT from multiple vendors supported globally. Deployable on a range of server platforms or hosted as Cloud service. Benefits: - Control & Reduce Telecom Expense by monitoring all calls and call charges in real time. - Allocate call charges to Cost Centres and recover call costs from staff. Detect Carrier Over-billing, verify rate plan implementation, measure carrier performance - Prevent Fraud, PIN code abuse, unauthorised calls - Hacking and Intrusion Detection monitoring for exceptions and -signature patterns. - Compliance and Risk Management: Permanent archiving of all call records. Detect calls to disallowed numbers and destinations. - Measure efficiency and Staff Performance against KPI's

Our products and solutions enable customers to seamlessly move - from digital self service to human agents and back. They enable agents to spot customer context and drive Next Best actions. Managers can make smarter business decisions.

ProfitWatch Call Accounting is a user-friendly solution for call accounting that meets the needs of hospitality clients. ProfitWatch provides hotels, motels and resorts with a simple interface that works with any PBX or PMS model. ProfitWatch offers multiple pricing levels to make it easy to offer promotional rates to guests and encourage phone use. You can either pull invoices on demand or have them automatically generated and sent to a printer. You will receive an immediate notification via SMS, email, and screen popups when an emergency call is placed on the property.

DCS Laboratory manufactures the call accounting and billing program PBX-Call Tarifficator. PBX Call Tarifficator reads the SMDR information from mini-PBX at the end of each call, analyzes it and converts it into a database format. Finally, it saves the data on disk. The program needs to be connected to a mini PBX via a serial port or local network. The program calculates the cost of calls based on tariff tables, depending on the direction and length. You can view call bases and generate various reports that can be printed, exported, and printed. Computer Telephony Integration (CTI), one of the most important tools to improve business efficiency, is today. DCS Laboratory offers a variety of CTI solutions that are unique in the telecommunications industry in terms of quality and price. One example of such a solution is the PBX-Call Tarifficator product range. Many companies and organizations today use office PBXs.

FreJun automates your calling and logs your business calls. Click to call and autodial eliminate manual dialing. Make more calls and save time. All calls are recorded and log automatically, which you can use to reference or train in the future. You can improve call pickups by using Google verified calls or True Caller on your FreJun virtual phone number. FreJun analytics can help you track the performance of your team and identify areas that need improvement. No more switching between apps! FreJun can be integrated with your existing workflow tool to organize all of your call data in one place.

Comview offers telecom expense management, call accounting, and wireless mobility management solutions for mid-sized businesses as well as enterprises in a wide variety of industries. Comview's telecom expense solution gives businesses complete control over their costs and allows them to manage them effectively. It includes invoice management, wireless management and audit and optimization, procurement and asset management.

Tellennium, a company that manages enterprise expenses, is formerly known as telecom expense management (TEM). It provides technology and expertise to help companies efficiently manage recurring telecom, mobile, and other technology costs. Management of Things™ has been named the AOTMP's most popular IT solution of 2021. Our SaaS solution, powered by our MoT technology platform, is designed to assist modern-day businesses in managing their communications network services and assets as well as expenses. Our solution gives TEM teams full visibility and control of their network operations and spending. The technology facilitates automation workflows and allows for the identification of billing errors and network optimization possibilities, which in turn leads to expense management savings for the company. Our MoT technology platform supports TEM requirements and expands capabilities for 21st century into what we call the Management of Things.

Shadow CMS Enterprise call accounting can help you identify bottlenecks, detect suspicious activity, reconcile billing invoices and formulate migration strategies. Many companies struggle with workforce management and productivity. Shadow All-In-One offers hundreds of historical and real-time reports/dashboards that highlight service levels, call volumes, departmental activity, and call center metrics. Shadow can consolidate communication metrics across multiple IP/PBX/communication servers/collaboration applications into historical reports that can be used to analyze patterns, trends, KPIs, workforce management, and other indicators. The activity is broken down and presented in reports, custom dashboards, or trigger-specific actions. Shadow provides a variety of modules that can present customized dashboards and metrics in real-time environments like call centers, health care, and mission critical centers. Information can be displayed on a wallboard, desktop or delivered to a team.

Hansen Software Corporation has developed CASH+ Call accounting, a cutting-edge call management software that can help increase business productivity and revenue stream. CASH+ Call accounting is flexible and reliable and offers unparalleled billing and reporting tools. This solution is ideal for the hospitality industry, long-term care facilities, financial and insurance companies, as well as sales organizations.

CommPeak, a global VoIP provider of communication services, is a leader. CommPeak has a wide network of international telecom partners. Our strategically placed infrastructure ensures that you have the best quality VoIP services connectivity. To increase efficiency in your call center, we offer world-class automated multi-channel engagement solutions (VoIP SMS, DID, PBX and Dialer). We seamlessly integrate with all major CRM platforms for seamless setup and uninterrupted operation with 2-way realtime sync.

Sierra Gold by SAI allows you to effectively manage and reduce your telecom expenses. Sierra Gold by SAI is a call accounting software that helps businesses optimize voice, data, and wireless usage. Businesses can save as much as 10-20% per month with Sierra Gold. This includes both hard dollar cost savings and productivity enhancements. Sierra Gold can be deployed on-site or as a SaaS service.

A voice analytic/call accounting system is a program that processes the records of incoming, outgoing and internal calls generated by a phone system. It adds information such as the destination city and state, costs, trunk information, extension user's name and department. These records are then used to create a variety detail and summary reports about telephone call activity. These reports can be analyzed to determine the efficiency of a system and analyze telephone usage. New computer tools and technology have enabled developers with innovative programming skills and creative thinking to create a new level of analysis. The new software is compatible with mobile phones, IP systems, and traditional PBXs. The newer systems, which are browser-based, allow managers to access information across the enterprise more easily.

NET Services uses ASP technology to provide service bureau functions that enable chargeback and resale accounting. ASP stands for Application Service Provider, and it brings the traditional concept of a service bureau into the 21st century. It does this by providing information at lightning speed and requiring only a standard web browser to access it. With computers being so cheap and readily available, why would anyone use an ASP or service bureau today? The answer is to save money and allow their organization to concentrate on core applications without sacrificing peripheral needs. Hardware and software are both affordable, but no system is inexpensive. To manage any system, skilled people must be involved. NET Services provides skilled people with their costs distributed across many customers for a more cost effective solution. You also enjoy secure access to the information that you need when you need it.

InfoDEN Pty Ltd is an Australian software developer that specializes in Hospitality Interfaces, PABX call loggers, telephone call accounting, and billing software. InfoDEN is committed to providing high quality products that meet the needs of our clients. To provide the best possible solution for our clients, every product comes with a high standard professional customer service. Our current product range includes the PABX call logger and more than 30 other Hospitality Interfaces. Contact our Sales Manager for more information on InfoDEN products and services.

About NobelBiz: In the CCaaS industry for over 20 years, NobelBiz stands out by enhancing productivity in global contact centers. We offer a unique telecom carrier, specifically developed for call center traffic, combined with advanced omnichannel cloud contact center software, all backed by superior customer support. About NobelBiz OMNI+: NobelBiz OMNI+ is the ultimate CCaaS solution, rich with diverse features and integrations, designed to proficiently manage contact center operations. This all-in-one software solution provides extensive channel integrations and CRM compatibility, tailored for effective remote work. It's a comprehensive, easy-to-use software for any omnichannel contact center. About NobelBiz Voice Carrier Network: As a top VoIP provider, NobelBiz Voice Carrier Network is custom-designed for global contact centers. It ensures exceptional voice quality and reliable service through a wide-reaching network. Suited for both inbound and outbound needs, our network includes advanced cloud-based routing, toll-free number provisioning, and a suite of administrative tools, ensuring high-performance contact center communications.

ABS is a low-cost, high-performance Billing and CDR Processing System. It rates Departmental, Agent/Reseller and Carrier CDRs. It also generates LCR Routing Data and compares multiple carrier rates. The ABS 100 technology is based on Linux, PostgreSQL and C/C++. Shell Scripts, GTK+. Glade, Proc, X-Windows, Perl. The product was created to be used internally by company staff and will perform most functionality and services automatically once it is configured. This tool can be used to compare rates between two or more carriers. These reports can also include actual traffic to show which carrier mix provides the greatest benefit.

Call SWEET! Call Accounting gives you the information you need in order to make the best decisions for optimizing your business. You can view all incoming, outgoing, and internal calls in detail. You can track individual extensions, departments, or multiple sites and make any necessary changes to increase productivity and efficiency at all levels. You can save time by having the reports that you need sent to your email every day, weekly, monthly, or just once. Scheduled reports make contact center analysis part your daily routine. Call SWEET! Access Call SWEET! Remote workers and managers can generate important reports from their home offices. With Call SWEET, instant reports are only a few clicks away. You can export any report to Excel or PDF format or view it from your favorite web browser.

You need to create visual reports that are meaningful from your Cisco UC environment. CRA can help. CRA is a cloud-based, simple-to-use, web-based analytics platform that provides detailed reporting on calls for Cisco®. Unified Communications Environments. This provides deep insight into your UC environment that you don't have before. You can quickly identify the most important calling patterns within your UC environment. Allows you to quickly create customizable reports for any department. Troubleshoot QOS issues with voice and video on a per-call basis.

It is crucial to be able to manage and monitor the costs of communications within a company in order to achieve the right balance between business benefits and expenditures. Proteus is an advanced call accounting software from Enghouse Interactive that provides detailed analysis of your communication systems to small, medium, and large companies. Proteus can help you identify cost savings, network management, and planning improvements that will maximize your investment in your communication systems. Proteus Enterprise, an advanced, scalable call accounting application, is designed for medium-sized to large corporations. It provides detailed analysis of all communications in your company.

Many department managers don't have the right call insights to make informed decisions. This data is difficult to retrieve, too tedious to collect or only available in the past. These issues could be affecting you. PBXDom allows you to quickly and easily report on phone calls and system usage. It's simple to set up and you can customize the dashboards to get the information you need. Find out how to maximize your resources and who your top performers really are. You will be notified if anyone in your organization calls 911 to mobilize resources. Get information about your estimated bill before it arrives so you can take action before it is too late.

Callcruncher is an intuitive, affordable and powerful Call Intelligence platform. Our platform provides a unique way to manage the call accounting, reporting and analytics. It also tracks, rates, rates, and records call data. This is a great tool for small, medium, and large clients. Callcruncher integrates your VoIP solution into client decision-making and productivity applications, which facilitates client retention and new client acquisition. Manager can communicate with agent via voice, unbeknownst of customer, and assist with sales and service issues. Your VOIP solution is integrated into the client's decision making process and productivity applications. Agents are able to recognize the source of calls and provide additional information and scripting assistance. Agents can capture more clients by making better use of their time. Increase revenue and address customer service issues more effectively

CALLBROKER Report View allows communications supervisors or administrators to assess and analyze the company's call traffic. CALLBROKER Report View provides a reporting solution specifically designed for Cisco Unified Communications customers. There is no limit on the number of calls or IP phones that can be used. CALLBROKER Report View gives the communications manager all the tools they need to quickly analyze and make informed decisions about communications within the company. CALLBROKER ReportView allows for analysis and control of both incoming and outgoing telephone traffic via a web-based interface. CALLBROKER reportView for callcenters gives information about queues, agents, and a wide range of data that meets any CRM's requirements, including calls answered, abandoned and talk time, wait times, average wait time, and average wait time. Integration with Cisco CUCM via AXL or LDAP Alerts sent by email and exportable reports to excel and pdf.

Predictively dial your contacts to automatically leave voicemails and emails. Ytel is a cloud-based integrated suite of marketing solutions. Ytel Contact Center helps businesses and SMB call centers manage multi-channel communications. Ytel features include call distribution, voice reply, auto-dialing, and a scripting module. Ytel provides real-time agent reporting that allows users to track call lengths and performance. Ytel can also be accessed via iOS and Android devices. You can quickly develop new communication functionality in any language. Trust in a platform that is designed for product development. It has high uptime, high capacity for SMS/voice channels, and the bandwidth to send and get volume at scale using a single API. Your business already has core competencies. Now you need to enhance and centralize customer engagement to improve operational efficiency.

QualifyGo's range historical and real-time reporting tools will help you get more out of your investment. ClarifyGo is hosted, managed, and supported by Oak in cloud. This results in a low-risk, cost-effective system that you can manage yourself. QualifyGo's user-defined dashboards and reports, as well as wallboards, help you understand and manage everything that matters, including Teams' Auto Attendants and user adoption. QualifyGo offers a variety of core and additional reporting capabilities that you can customize to fit your department and organization. You can do more with Teams than the basics. To manage calls, drive activity, and identify training needs, monitor user adoption and staff performance.

eCDR provides all the reporting options and flexibility required to efficiently manage and allocate telecommunications expenses. It is easy to use and can be customized. CDR-Data applications can be supported by products that provide all the resources you need to manage your communications and personnel expenses. CDR-Data's reputation has been built on responsiveness to its clients. We offer a level of expert knowledge and experience that sets us apart from other solution providers. Our success lies in keeping our clients' needs at the forefront of our minds every day. Two main objectives for any organization that charges back for communications usage are to deliver the bill quickly and to be 100% accurate. CDR-Data Bill Back takes the burden off your shoulders by automating all tasks and processes that you don't have the time for and delivering a clear, accurate bill to your client.

This professional call accounting software is easy to use and has all the features you need. It runs on Microsoft PC and connects to any PABX through their SMDR/CDR port either serially through RS232 or through network Ethernet connection. It collects data, i.e. It keeps a record of all the data about every call made via this PABX. The software can be used to record incoming or outgoing calls. The software is designed for ease of use and learning, i.e. The reports are organized in data leaves (i.e. Boards with summary figures can be double-clicked to open the sub-reports or calls detail tables (i.e. Minimal data entry required). There are 14 regular reports and 63 2D/3D bar chart reports. Database management is also available (Users Extensions Departments Phonebooks CO-Lines Pricing), report auto/manual printing, Multi-User Pass Code Protection, Inactivity detection, Pabx Status...

To enable intelligent, contextual conversations, connect systems of engagement with customer data when it is most important. Transform customer experience into a standard. Tenfold provides service and sales reps with the complete context of each customer at all points of interaction. It's all in one pane of glass. Our technology allows reps to anticipate customer needs and take key steps to close more sales and tickets. Our wide range of workflow automations will save reps time and hassle. Tenfold automatically logs all customer interactions and notes in your CRM. Our Click-to-Dial feature will end manual dialing. You can access all features, including script pop-up and seamless note taking, from one interface.

You have a great idea for establishing a call center, but you are afraid of the capital investment. The backbone of a call centre is the telecom system. Multichannel phone numbers are required for most call centres providing customer support or sales lead. We can help you set up your own call center using our telecom hardwares. You can also use your existing hardware and fully manage the services. We offer the most cost-effective and competitive solution to set up a call center for your existing or expanding business. No capital investment. Choice of a word-wide local number. You can choose from one, two or three-channel telephone numbers (DID), available in 79 countries. Unlimited in the next minutes. Flexible packages available for international and outgoing minutes. Customised IVR. Flexible contract. No hardware required It is easy to use. Integration with the CRM system and client database.

To provide next-level customer service and reduce costs, activate a cloud-based contact centre. Cloud Contact Center offers a range of solutions that can be tailored to your business's needs. It can help you seamlessly transition from traditional, capital-intensive contact centers to a more flexible, cloud-based, hybrid solution that increases customer retention and revenue. You can save money and only purchase the services that you require. You can scale your services quickly during peak and valley calls. A single vendor has 30+ years of experience in contact center management. A single cloud-based solution can streamline omnichannel customer interactions, improve sales campaigns, and support dispersed agents. Fully redundant platform and a carrier-grade network. Multilingual speech-recognition and touch-tone interfaces for touch-tone and multilingual caller interfaces. Integration with standard databases, customer relation management (CRM), and 42 types private branch exchange systems.

Masergy's Cloud Contact Center is a best-of breed solution that leverages Cisco Webex®, technology embedded in our global software-defined networks. It delivers unsurpassed quality. You'll be able provide the best customer experience with virtual agents, workforce management and predictive call routing. Cloud services and SaaS have revolutionized the security paradigm in the enterprise. Cloud application provisioning is a task that business managers bypass, leaving data exposed. Cloud workloads can spin up and down every minute, often reaching thousands, which overwhelms security teams. Traditional security tools and approaches are manual and susceptible to misconfiguration. They also don't scale well for cloud environments. Security teams are forced to react as they attempt to manage risks using ineffective "whack-amole" methods with their existing security tools.

eXsight helps you avoid costly oversights, increase staff productivity, and improve process efficiency. MTS' Technology Expense Management eXsight gives businesses the ability to gain greater control over their voice, data, wireless services usage, assets, policies, and other information. eXsight includes procurement management, asset management and invoice management. It also covers dispute management and recovery.

With Calero's single-platform solution, you can leverage automation with our technology expense management platform to become an extension of your team. Calero, a global technology expense management provider, offers solutions for telecom, mobility, and SaaS.

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

Microcall can integrate with any type and number of Voice or hosted platforms / Session border controllers (SBC), CUBE's / Gateway. It analyzes the data in real time and provides meaningful dashboards to managers at all level. Managers can access the information they need to make quick, informed business decisions with Microcall dashboards. Microcall integration can be automated with Active Directory, PeopleSoft and Banner, Avaya Site Admin. and HR systems. Reports include Employee Names as well as Locations, Cost Centers. Sessions, Sessions, Devices. MAC addresses, Shared-Line Assignments. The reporting level can be enhanced by combining voice data with additional information. Microcall's system automation and comprehensive features make reporting easy for every manager (Telecom Infrastructure Administrator, Security, Finance & Customer Service), as well as Network Administrator, Security, Security, Security, Security, Security, Security, Security, Security, Security, Security, Security, Finance, Security, Security, Security, Security, Security, Security, Sales, HR & Security).

TeleMate.Net's Predictive UC Analytics product turns complex communication into actionable intelligence. It uses secure, role-based access controls and provides proven value across the organization. Improved service quality and faster resolutions. IT and business stakeholders can achieve operational efficiencies. A single platform can be used for both UC&C service assurance as well as workplace analytics. You can link communication events using any means to provide'super' views. Role-based controls can be created to allow employees access to simple, interactive dashboards. To give insight into the future, statistically model every session activity. You can publish information at any time, in any format, and at any frequency. One solution provides complete visibility to voice, video, contact centre, and collaboration technologies.

Our software can tell you who is calling your company and to whom. We can show you which employees are calling. You'll know that your salespeople are hard at work, that your incoming call groups handle customer calls, and that you can track down calls to any customer when a question comes up. It's no longer a concern to find out who is calling whom. We have you covered. Our industry experience is a key reason our software is so great. Since 1989, we have been creating Call Accounting Software for companies like yours. We know what information you require from your call reporting and how to provide it to you. We can ensure that your system meets or exceeds your expectations with our comprehensive online FAQ Help Screens as well as remote or live technical support. We are available to assist you with technical issues.

Do you need to monitor your PBX calls? You need to manage your wireless bills and upgrade an old reporting application. Are you fed up with the high support and upgrade costs of your current CDR reporting service provider? Our InCharge CDR/Wireless Reporting application has over 20 years of experience with hundreds of installations. We have you covered with our extensive feature list and North American service team. Call us to discuss upgrades or new system purchases.