Infortel Select Description

Infortel Select is a user-friendly, customizable application that allows you to standardize, enhance, and collect call detail records. A user-friendly interface will allow you to search, document and share communications events quickly and easily. This is ideal for organizations subject to compliance regulations in communications as well as those who simply want to see corporate call history. VoIP offers the opportunity and necessity to manage voice quality. Intel Select provides analysis and assistance in troubleshooting poor quality calls by combining QoS metrics such as latency, jitter and packet loss with each call event. Infortel Select features a call rating engine, as well as a variety organizationally based chargeback reporting that supports both variable usage expenses, fixed equipment charges, and service fees. This is useful for companies who wish to return telecom expenses to their responsible departments.

Pricing

Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
ISI Telemanagement Solutions
Year Founded:
1977
Headquarters:
United States
Website:
www.isi-info.com

Media

Infortel Select Screenshot 1
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Product Details

Platforms
SaaS
Windows
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
Online

Infortel Select Features and Options

Call Accounting Software

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Infortel Select User Reviews

Write a Review
  • Name: Robin H.
    Job Title: IT Consultant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best call accounting software and company

    Date: Feb 02 2023

    Summary: Hands down the best call accounting software available, bang for your buck and understanding of the unified communications environment.

    Positive: Granularity, visibility, and time saved thanks to its intuitive system. The new UI is beautiful as well!

    Negative: User interface can be overwhelming from all the choices.

    Read More...