Teltrac Reviews

Teltrac Description

Teltrac G7 UC Call Accounting

Generates comprehensive reporting and analysis for every call, for any UC service, PBX or IPT switch: IDD, Long Distance, Local, VNP/Tie-Line, ISDN, SIP, Paid Service, Fax, Video, Internal, Inward with Caller ID, imported mobile bill data.

Multi-tenant functionality on all equipment and services across your Multi-national Enterprise network.

Calculates call charges and reports by call type, cost, duration, destination, by employee and department, etc

UC / PBX / IPT from multiple vendors supported globally.

Deployable on a range of server platforms or hosted as Cloud service.

Benefits:

- Control & Reduce Telecom Expense by monitoring all calls and call charges in real time.
- Allocate call charges to Cost Centres and recover call costs from staff.
Detect Carrier Over-billing, verify rate plan implementation, measure carrier performance
- Prevent Fraud, PIN code abuse, unauthorised calls
- Hacking and Intrusion Detection monitoring for exceptions and -signature patterns.
- Compliance and Risk Management: Permanent archiving of all call records. Detect calls to disallowed numbers and destinations.
- Measure efficiency and Staff Performance against KPI's