Microcall Description

Microcall seamlessly connects with various Voice and Hosted platforms, Session Border Controllers (SBC), CUBE systems, and Gateways, analyzing incoming data in real-time to deliver dynamic and insightful dashboards for managers across all tiers of the organization. These dashboards equip managers with the crucial information necessary for swift and well-informed business decision-making. By automating the integration of Microcall with systems such as Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin, and various HR platforms, the reports generated include detailed employee information like names, locations, departments, cost centers, sessions, devices, MAC addresses, and shared-line assignments. This combination of voice data with comprehensive details significantly enhances reporting capabilities. The extensive features and automation offered by Microcall simplify the reporting process, ensuring that every manager, whether in Telecom Infrastructure, Network Administration, Security, Finance, Sales, HR, or Customer Service, can reap the benefits of Microcall’s innovative solutions. As a result, organizations can drive improved efficiency and make smarter operational choices based on real-time insights.

Integrations

No Integrations at this time

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Micro-Tel
Year Founded:
1979
Website:
www.microcall.com

Media

Microcall Screenshot 1
Recommended Products
Host LLMs in Production With On-Demand GPUs Icon
Host LLMs in Production With On-Demand GPUs

NVIDIA L4 GPUs. 5-second cold starts. Scale to zero when idle.

Deploy your model, get an endpoint, pay only for compute time. No GPU provisioning or infrastructure management required.
Start Free

Product Details

Platforms
Web-Based
Windows

Microcall Features and Options

Microcall User Reviews

Write a Review
  • Previous
  • Next