Microcall Reviews

Microcall Description

Microcall can integrate with any type and number of Voice or hosted platforms / Session border controllers (SBC), CUBE's / Gateway. It analyzes the data in real time and provides meaningful dashboards to managers at all level. Managers can access the information they need to make quick, informed business decisions with Microcall dashboards. Microcall integration can be automated with Active Directory, PeopleSoft and Banner, Avaya Site Admin. and HR systems. Reports include Employee Names as well as Locations, Cost Centers. Sessions, Sessions, Devices. MAC addresses, Shared-Line Assignments. The reporting level can be enhanced by combining voice data with additional information. Microcall's system automation and comprehensive features make reporting easy for every manager (Telecom Infrastructure Administrator, Security, Finance & Customer Service), as well as Network Administrator, Security, Security, Security, Security, Security, Security, Security, Security, Security, Security, Security, Finance, Security, Security, Security, Security, Security, Security, Sales, HR & Security).