CallRail Description

CallRail provides complete visibility to marketers who rely on quality leads to measure their success. CallRail is committed to helping customers see the results of their digital marketing efforts. We see the potential in connecting data from chat, forms, and calls. This helps our customers achieve better outcomes.

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Pricing

Pricing Starts At:
$45.00/month
Pricing Information:
Call Tracking - $45/ mo.
Marketing Analytics - $95/mo.
Conversation Analytics - $95/mo.
Analytics Suite - $145/mo.
Free Trial:
Yes

Integrations

View Integrations

Reviews - 4 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
CallRail
Year Founded:
2011
Headquarters:
United States
Website:
www.callrail.com
Update This Listing

Media

CallRail Activity Dashboard

CallRail Activity Dashboard

CallRail Activity Dashboard CallRail Call Attribution CallRail Call Routing CallRail Dialer CallRail Mobile App CallRail Outbound Call Tracking
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Product Details

Platforms
Windows
Mac
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support

CallRail Features and Options

Marketing Analytics Software

Channel Attribution
Dashboard
Performance Metrics

Call Tracking Software

Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Lead Management Software

Activity Tracking
Campaign Management
Lead Capture
Lead Scoring
Lead Segmentation
Source Tracking

Revenue Intelligence Software

Actionable Insights
Alerts / Notifications
Call Scoring
Conversation Intelligence
Dashboard
Phone Call Interactions

Call Accounting Software

By-Extension Reporting
Call Duration
Call Volume
Inbound Reporting
Outbound Reporting

Call Recording Software

Archiving
Call Sharing
Distributed Call Recording
Instant Retrieval

CallRail Lists

CallRail User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Director of Marketing
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Call Tracking Simplified

    Date: Oct 05 2020

    Summary: Overall, I am very pleased with the platform for general marketing tracking purposes. I am easily able to listen to calls and identify how each piece is performing.

    Positive: Straightforward call tracking platform for marketing. I used it for a direct mail campaign we were testing into and it was very easy to get a live look at calls made from the postcards.

    Negative: I felt like I really needed to go back and make sure I wasn't overpaying. It ended up with me paying 3 months of services that I really didn't need because I didn't carefully check upon signup.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Senior Technical Support
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent call tracking tool

    Date: Aug 29 2020

    Summary: CallRail is a fantastic call tracking platform. It allows us to visualize analytics and call intelligence for a large number of inbound calls. Its integration with Slack is just great. We are currently using CallRail with Slack app.

    Positive: • It integrates many business tools including Slack and Hubspot.
    • Easy to visualize data and great call intelligence.
    • Helps to capture and bring business leads.
    • Powerful reports and lead management platform.

    Negative: • We had an overall positive experience with it.

    Read More...
  • Name: Chet N.
    Job Title: Ceo
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great way to track calls from ads

    Date: Apr 17 2020

    Summary: Overall it's a great program and we've been able to track all calls and leads from Google ads by implementing this

    Positive: We use this for our clients when running ads. It's the best way to easily swap out numbers on your site for tracking ones.

    Negative: Some people struggle with the concept of how it works but it does wonders.

    Read More...
  • Guy B.
    Sales Director     Date: Jan 19 2019
    CallRail has worked wonders for our company. Our call tracking and analytics has been supercharged by the CallRail platform which in turn has increased sales by allowing us to track and achieve KPIs. Highly recommend CallRail.
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