CallBroker Report View Reviews

CallBroker Report View Description

CALLBROKER Report View allows communications supervisors or administrators to assess and analyze the company's call traffic. CALLBROKER Report View provides a reporting solution specifically designed for Cisco Unified Communications customers. There is no limit on the number of calls or IP phones that can be used. CALLBROKER Report View gives the communications manager all the tools they need to quickly analyze and make informed decisions about communications within the company. CALLBROKER ReportView allows for analysis and control of both incoming and outgoing telephone traffic via a web-based interface. CALLBROKER reportView for callcenters gives information about queues, agents, and a wide range of data that meets any CRM's requirements, including calls answered, abandoned and talk time, wait times, average wait time, and average wait time. Integration with Cisco CUCM via AXL or LDAP Alerts sent by email and exportable reports to excel and pdf.

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Company Details

Company:

DAFQUEST

Year Founded:

2012

Headquarters:

Spain

Website:

www.dafquest.com/callbroker_report_view.html

Media

Product Details

Platforms

SaaS

Type of Training

Documentation

Live Online

Customer Support

Phone Support

Online

CallBroker Report View Features and Options

Call Accounting Software

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