Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ProfitWatch Call Accounting is an exceptionally intuitive call accounting system tailored specifically for the hospitality industry. With its ability to integrate effortlessly with a wide range of PBX and PMS systems, ProfitWatch provides hotels, motels, casinos, resorts, spas, and cruise lines with a robust yet straightforward solution for managing their communications and much more. It features several pricing options that enable users to implement promotional rates for guests, thereby incentivizing phone usage. Users can generate invoices on demand or set them to be automatically created, allowing for printing, saving to a file, or emailing as necessary. Additionally, the system ensures that users receive instant alerts through email, SMS, and screen notifications when an emergency call is made anywhere on the premises, enhancing overall safety and responsiveness. This comprehensive approach not only streamlines call management but also significantly improves guest experience and operational efficiency.
Description
Created by TeleManagement Technologies, WinCall is an advanced call accounting software designed to equip businesses with the necessary insights to establish an economical telecom infrastructure. With its centralized approach to call tracking and reporting, WinCall effectively monitors all domestic and international sites, irrespective of the PBX system type—be it IP, digital, or analog—while delivering exceptional customer support. Utilizing WinCall not only fosters internal billing processes but also aids in detecting PBX toll fraud, enhances employee efficiency, and compiles usage statistics to facilitate strategic telecom network planning. Furthermore, the software's comprehensive features ensure that companies can better manage their communication expenses and optimize their telecommunication strategies for future growth.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Operate
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Metropolis Technologies
Founded
1993
Country
United States
Website
www.metropolis.com
Vendor Details
Company Name
TeleManagement Technologies
Founded
1996
Country
United States
Website
www.telmantec.com/solutions/call-accounting/wincall
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes