Call Record Analyzer Description
You need to create visual reports that are meaningful from your Cisco UC environment. CRA can help. CRA is a cloud-based, simple-to-use, web-based analytics platform that provides detailed reporting on calls for Cisco®. Unified Communications Environments. This provides deep insight into your UC environment that you don't have before. You can quickly identify the most important calling patterns within your UC environment. Allows you to quickly create customizable reports for any department. Troubleshoot QOS issues with voice and video on a per-call basis.
Pricing
Pricing Starts At:
$415 per month
Pricing Information:
Essentials Plan - $415 per month
Plus Plan - $725 per month
Enterprise Plan - $1295 per month
Plus Plan - $725 per month
Enterprise Plan - $1295 per month
Free Trial:
Yes
Integrations
Company Details
Company:
Intelligent Visibility
Year Founded:
2014
Headquarters:
United States
Website:
www.callrecordanalyzer.com
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Customer Support
24/7 Live Support
Online
Call Record Analyzer Features and Options
Call Accounting Software
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
VoIP Monitoring Software
Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting