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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Managers in departments frequently lack the call insights necessary for informed decision-making. This crucial data can be difficult to retrieve, overly complex to gather, or only accessible from past records. You may find yourself facing all these challenges simultaneously. With PBXDom, you can effortlessly begin tracking phone call activities and system usage, obtaining vital information in mere seconds. The installation process is straightforward, and the dashboards can be tailored to highlight the insights that matter most to you. Uncover chances to optimize resource allocation, identify your highest achievers, and much more. Additionally, receive alerts whenever someone in your team dials 911, allowing for prompt resource mobilization. You can also anticipate your estimated bill before it arrives, enabling proactive measures to avoid unpleasant surprises. Embrace the power of data-driven decisions and enhance your operational effectiveness.

Description

Created by TeleManagement Technologies, WinCall is an advanced call accounting software designed to equip businesses with the necessary insights to establish an economical telecom infrastructure. With its centralized approach to call tracking and reporting, WinCall effectively monitors all domestic and international sites, irrespective of the PBX system type—be it IP, digital, or analog—while delivering exceptional customer support. Utilizing WinCall not only fosters internal billing processes but also aids in detecting PBX toll fraud, enhances employee efficiency, and compiles usage statistics to facilitate strategic telecom network planning. Furthermore, the software's comprehensive features ensure that companies can better manage their communication expenses and optimize their telecommunication strategies for future growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CX Yes 
Agile CRM Yes 
Amazon S3 Yes 
Asterisk Yes 
Avaya Experience Platform Yes 
Basecamp Yes 
FullContact Yes 
Gmail Yes 
Google Tasks Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Kayako Yes 
Microsoft Dynamics 365 Yes 
OnePageCRM Yes 
Salesforce Yes 
Slack Yes 
Smartsheet Yes 
Sugar Sell Yes 
Trello Yes 
Zoho CRM Yes 

Integrations

3CX No 
Agile CRM No 
Amazon S3 No 
Asterisk No 
Avaya Experience Platform No 
Basecamp No 
FullContact No 
Gmail No 
Google Tasks No 
HubSpot CRM No 
HubSpot Customer Platform No 
Kayako No 
Microsoft Dynamics 365 No 
OnePageCRM No 
Salesforce No 
Slack No 
Smartsheet No 
Sugar Sell No 
Trello No 
Zoho CRM No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PBXDom

Founded

2013

Country

United States

Website

www.pbxdom.com

Vendor Details

Company Name

TeleManagement Technologies

Founded

1996

Country

United States

Website

www.telmantec.com/solutions/call-accounting/wincall

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

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