Alternatives to Veloice

In 60 seconds, activate your international phone number. You can choose from over 120+ countries or 1,000 cities. Forward your calls to any number worldwide. You can route your calls according to the hours and days of your business with robust scheduling options. You can route your calls to your main office during business hours or to voicemail during nonbusiness hours. You can instantly view detailed information about calls to your TollFreeForwarding number. To make informed decisions about outbound sales, and follow-up, learn about your customers' call patterns. Record all or part of your calls to keep track of them. Call detail records are a place where recordings can be stored. They can be downloaded or played at any time.

Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.

Kixie: Smarter Calling & Texting for Revenue Teams Kixie is the AI-powered sales engagement platform that helps teams connect faster, close more deals, and scale effortlessly—all while keeping it personal. 🔥 Outbound Sales: Boost connection rates up to 400% with AI-powered Local Presence, Multi-Line PowerDialer, and Spam Risk Prevention. 🚀 Marketing: Automate calls & texts for instant follow-ups and high-converting outreach—without the manual work. 📞 Inbound Sales & CS: Handle more calls with smart CRM-based routing, shared SMS inboxes, and instant auto-replies. 📊 RevOps & Leadership: Get AI-driven insights, real-time coaching tools, and advanced analytics to level up your team. 💥 Supercharge your sales team today! Visit our website to get started for free, no credit card required.

Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Customize your experience the way you want by using a wide range of customization resources, such as our Voice SDK, speech recognition, Interactive Voice Response (IVR), and recording transcriptions. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice, such as our Twilio Runtime and Studio developer tools. Find docs, code samples, and helper libraries to start building today.

Call Center Studio is a web-based, pay as you go solution that Google offers to companies who run a call center and are frustrated by the high cost, complexity and difficulty of traditional systems. It is low-cost, fast, easy and scalable and can be set-up anywhere in the world in minutes.

Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features. Promotional plans: Hosted PBX Basic - $9.95/month Sip Trunking Basic - $4.95/month

CallerDesk, a cloud-based communication solution, helps businesses automate customer interactions with features like IVR, call tracking and CRM integration. It is designed to streamline inbound and outbound communications, improving efficiency and customer experience. CallerDesk is a cloud-based telephony application that offers communication tools to businesses of all sizes. It is especially useful for industries with high call volumes, such as those in customer support, sales and marketing, or service-based sectors. The platform is perfect for teams that want to automate repetitive tasks such as call management, track engagement with customers, and analyze communication data live. CallerDesk Features: IVR (Interactive voice response) system: Allows businesses automate responses and efficiently direct calls to the correct departments or agents. Call Automation: Streamlines inbound and outbound

Dynamics Telephony unifies your telephone system with Dynamics 365 - Auto-lookup of customer in Dynamics 365 before you answer call - Telephone controls embedded in Dynamics 365 (answer, transfer, etc.) - Dial contacts directly from Dynamics 365 with a single click - Full interaction history logged in Dynamics 365 - Telephone statistics unified with CRM data in Dynamics 365 - Incoming calls blended with Omnichannel - Call outcome buttons automatically schedules follow-up activity - All statistics available in Dynamics 365 dashboards and reports

First Contact offers powerful call scripting and agent workflow software that optimizes your outbound and inbound call handling. This is achieved by adjusting the workflow and management information to fit your business rules. We support preview and progressive dialling as well as call blending and full integration with your CRM Systems and contact centre services. This powerful and intuitive Workflow Based Scripting capability allows for informed Customer conversations and, in effect, guided scripting software. It also significantly reduces training costs and mitigates business process risk. You can collect and report on each contact's outcome so that you can easily see what is happening in your company. This allows you to integrate your business with the rest of the business to improve your customers' experience. This cloud-based call scripting software solution integrates with your existing telephony system and CRM.

Quality Voice & Data delivers all calls directly to the essential carriers. All calls are signed, delivered and SHAKEN attestation is included. Our Trusted call completion suite combines high-level caller ID authentication and real-time monitoring to prevent calls from being labeled or blocked. QVD offers a Branded Calling ID that enhances outbound calling. It displays business names, logos and call reasons to improve response rates by 48%. We offer proprietary data models, client-friendly dashboards, and proprietary technology to maximize call delivery. QVD has over 30 years experience, multiple patents and billions of processed calls. QVD offers solutions such as local Caller ID numbers, elastic SIP Trunking, real-time Monitoring, callerID spam remediation and cloud-based VoIP telephone systems. Their comprehensive approach ensures businesses maintain a good phone reputation.

thinQ provides a "better" way to power voice and SMS/MMS messaging applications in the cloud. Get up and running quickly with our integrated thinQ io portal and APIs. We make it easy to bring your 40 high-quality carriers to Twilio and Nexmo, Plivo and SignalWire, as well as enterprise contact centers and telecom VoIP providers. Our APIs allow you to quickly add and control inbound and outbound voice, texting, and other features to your existing tech stack. You can also connect to existing SIP providers to improve call delivery and quality. Our fully integrated thinQ.io Web platform makes it easy to purchase and port phone numbers, create route profiles, trunks, enable text messaging, as well as create route profiles, trunks, and other functions. You'll find a "better" way to communicate if you add call-specific analytics, SIP ladders, and our five-star support team to mitigate, route around outages, create customized routes and blocks, etc.

Nectar Desk is a SaaS solution that handles inbound and outbound calls. It also includes reporting and analytics. Our comprehensive call center software can be set up in minutes. You can customize your agents, buy a number, and much more. Nectar Desk offers basic call center software functions as well as more advanced features. You can view full agent performance metrics, including call recording, agent availability, answering time, and listen live, along with customized reports and alerts. Nectar Desk allows you to manage all your omnichannel interactions from one place. Our call center software allows you to integrate SMS, ticketing and chat with ease. Now you can monitor the performance of all your agents, even virtual reps, in real-time. You can now monitor and analyze the interactions of your agents with leads and provide assistance when needed.

Dzinga, a cloud-based platform that enables business communications, allows companies to connect with customers by phone, web and multi-channel messaging via a single web interface. Dzinga stores all communications from all channels in one place. Your agents can respond to phone calls, SMS, messages sent via popular mobile messaging services, as well as webchats, through one dashboard. There is no need to switch between multiple apps. All the apps are grouped together in a simple, cross-platform web interface that is easy to use. Dzinga's business telephony system automatically routes every call to the best branch, person, device, or person depending on who is calling, when, and where. There are no missed calls, which means there are no missed business opportunities. Widgets allow your website visitors to have a conversation with your agent "here" and "now". Every conversation is a sale opportunity.

Single-line auto dialer telephony software allows for voice mail recording, voicemail recording, caller identification, contact management, and call log management. VoiceCTI Communications Inc. started developing computer telephony integration products and applications more than 20 years ago. The company's developers have the experience and knowledge to create simple, low-cost and easy-to-use applications that can be used on any personal or work computer.

Toll-free and local numbers are available from more than 160 countries. Forward incoming calls from any phone, PBX, or SIP. Our global network offers multiple layers of redundancy. You can make international outbound calls by using any of your business numbers as a Caller ID. Showing a local caller ID will increase your success rate. To make outbound calls, connect our SIP trunks with your phone system. You can easily set up and modify smart calling routing features such as auto-attendant /IVR, location and time-based routing, and simultaneous ringback tones. Custom greetings, call recording, voicemail, and call recording are all possible. You can easily add or remove virtual numbers, modify calling plans, download call detail records and invoices, modify advanced features, and reach technical support 24/7. Contact your account manager.

AbacusCloud is a carrier-class platform that enables VoIP, UC and call centers, voice recording, SIP trunking, and voice recording for medium-sized to large enterprises. AbacusCloud provides reliability, scalability, and geographic redundancy to meet the most challenging requirements of your business. AbacusCloud partners only with the best service providers, data centers and Tier 1 carriers. Session border controllers are also available. The highest quality SIP endpoints are also supported by AbacusCloud. AbacusCloud supports a variety of desk phones, softphones, as well as mobile devices that provide advanced voice, video and wireless features anywhere, anytime, on any device. AbacusCloud makes VoIP migrations easy while connecting multiple offices and mobile workers seamlessly, globally, cost-effectively and incrementally. AbacusGroup offers a wide range of omnichannel services, and a common user experience across devices, making it ideal for today’s cloud-first, mobile first employees, no matter where they work.

You can enjoy the benefits of a contact center, IVRs, speech recognition, call recordings, unified communications and outbound dialing, without having to replace your existing telephony system. The Ctalk Contact Centre system 'wraps' around your existing PBX, adding features and capacity. You don't need to replace your existing PBX. You can effectively handle more calls and contact with the same resources or less. Reduce your IT costs and dependency. By empowering multiple administrators to manage calls on the fly. First contact resolution can be dramatically increased. Know who is calling, why they are calling, and route them to the correct agent. 24/7 automated services seamlessly blend with proactive outbound calls.

Total Call Center Management Solutions®. Global provider of Customer Interaction Management Solutions via Computer Telephony Integration and CRM Packages for efficient business processes. Products and services include turnkey systems for VoIP Call Centers. Our products and services are extensively used for Inbound/Outbound telephone calling, integration of computer phonephony, hardware and software applications, Interactive Voice Response and Interactive Information Systems, as well as consulting and customer relations management applications. Businesses, institutions, corporations, and other organizations can use TCMS call center solutions to increase their efficiency and reduce overheads. They also enable them to have more competitive customer interactions and be more responsive. TCMS Call Center Products make it easy to use and provide flexible and powerful call automation solutions.

You can restore trust between your business and customers by providing customized call displays. Branded calling from First Orion can help you increase revenue, boost efficiency, improve customer satisfaction, and much more. Branded calling will improve your brand's reputation and customer experience, and provide valuable insights into the calling program. Manage and label all your calls on one platform. Engage is the next generation of branded call displays. Increase your brand exposure and awareness with bolder colors. The number-spoofing fraud tactic is growing in popularity and can harm your brand's reputation as well as your clients. Sendry is the best defense against businesses with high call volume. Take back control over your call branding. INFORM Branded calling gives businesses the ability to customize their outbound calls displays so that the customers feel confident when answering the phone.

Our comprehensive portfolio of unified communication and collaboration (UCC), solutions will help you grow your business, increase productivity, and maximize efficiency all at once. They seamlessly integrate with existing systems and transform your user experience. Our unified communication solutions make it easy to connect, communicate, and collaborate with customers and employees worldwide via video, web, or audio conferencing. With Tata Communications' unified communication services, you can dramatically improve customer experience and loyalty. Unifying conferencing and leveraging Global SIP Trunk for IP telephony, and improving efficiency across your business will help you to improve productivity and reduce telephony costs.

Noda Contact Center provides an all-in one IP solution that caters to many companies in various industries such as Jaguar Landrover and Inter RAO. Noda Contact Center offers an all-in-one solution that includes inbound ACD, outbound, quality management, IVR and reporting. Noda Contact Center is capable of handling a high volume of calls with a 99.9% fault tolerance.

Smart voice applications can be created that meet your business's needs without the need for unnecessary features or burdensome customizations. You can find the right integrations and VoIP providers for you and then use them in your Voice Applications using a single, easy-to-use API. Fonoster supports the deployment of VoIP networks with ease, combining a lifelike conversational AI and a state-ofthe-art virtual agent. Fonoster can be used to create a SIP trunk and assign Numbers to allow you to make inbound and outbound calls. You can also combine Domains and Agents to create your Office/Home network. You can connect to your VoIP Net via a Softphone, IP Phone or a Softphone with SIP. Protect your business with project-level authentication based on OAuth2 tokens and JWT tokens. Use Express.js, Sinatra and ASP.NET Core to deploy existing microservices or simplify with functions.

You will see a rapid return on your investment through cost savings and improved operational efficiencies, as well as better customer service. With our Call Management System (CMS4), organizations can take control of their telephony expenses and receive detailed analytics on performance. CMS4 provides the information you need, in the format you want, whether you have a small system of a large network. CMS4 can be provisioned as an On-Prem or Cloud service, or as a complete managed service.

NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls.. Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers.

Retreaver, a cloud-based call centre solution, tracks, tags and routes calls to specific departments or agents. We help marketers, agencies, and brands analyze inbound calls, manage caller profiles and dynamically route calls. We also track conversions, analyze ROI, and generate reports. You can personalize customer experiences, reduce call times, and improve customer satisfaction by leveraging powerful CRM databases and real-time tracking. Retreaver allows you to create your own call data properties using custom tags. These tags are associated with a number or a phone call, giving you greater control over your campaigns. We can pass these savings to you by optimizing our operating expenses. We do not have any monthly contracts and offer competitive pricing for our clients. Contact us for a quote.

Cloud-based solutions from CDC Software allow companies to integrate their telephony systems and CRM systems quickly and economically. This gives call center agents the information they need in order to delight customers on every call. CDC Software gives agents caller information via CTI screenpop - name, address, service history, and more - before they can say "hello". Users can create tickets and items in real-time with no manual work. After the call ends, call information and recordings can be automatically archived in the CRM, third-party platform, database, or web service. It's the easiest way for your agents, customers, and bottom line to be happier. CDC is priced per seat and can be purchased as a subscription rather than an upfront capital expenditure. It combines a robust core engine with prebuilt connectors to leading CRMs, telephony system, and other critical pieces of customer service.

Everything you need in a Business Class telephone system. No additional hardware or services are required. It takes only 5 minutes to set up! In less than 5 minutes, you can set up your computer! We will walk you through the process. You can make outbound phone calls from any number using our Mobile App or Web Dashboard. When you are unable to answer the phone, calls can be automatically forwarded and sent to your team members. To speed up the response time, team members can share a voicemail mailbox. Voicemail transcripts can be used to save time when communicating information to team members or assistants. Transcripts can be easily imported into your CRM and emailed. Automately respond to inbound messages that contain certain keywords. Better Voice allows you to use a soft- or VoIP phone. Go ahead! You can easily add SIP Extensions to your account.

Voice Broadcast allows you to send important updates, alerts, and notifications to customers and employees as well as voters. You can quickly select your sender and receiver and send your message within minutes with our new simplified process. You can purchase local and toll-free numbers from our database and track the effectiveness and efficiency of each campaign. You can make smarter decisions based upon results and gain a better understanding about what works for your business. Our call tracking service will help market your business effectively and affordably. An IVR (Interactive Voice Response System) allows you to set up surveys, polls and reminders for appointments, payments, and other inbound or exbound purposes. Customers can interact with you by simply pressing a key. Our IVR technology is simple to use with a drag and drop menu or XML. IVR systems enable you to connect with customers like never before.

Hostcomm's hosted phone system will increase agent call time by up to 30% using dialling automation and predictive algorithms, non-human filtering, lead recycling, and predictive algorithms. Our Web RTC browser phones allow your agents to quickly get up and running with no app to download, authentication details to remember, encryption and strong admin capabilities for large teams. All four dialing modes are included, as well as blended calling and call recording. You can segment, score, recycle, and create dialling rules to automate your outbound automated campaign. This will allow your staff to go from prospect to evaluation, nurture, and finally to conversion. Our hosted dialler allows you to create scripts, lists and automate progress across them. You can also add notes to customer records and experiment with call scheduling in order to improve conversion rates.

SmartSIP®, a premise-based application, provides a DTMF suppression solution and masking solution to contact centers to securely capture cardholder data in live operator calls. Customers can use their touch-tone telephones to enter sensitive information, while remaining in contact with the agent at the contact center. DTMF suppression and masking replaces customer tones with flat tones that cannot easily be converted back to original data. Agent screens are filled with a mask of the customer's entry. SmartSIP effectively stops the verbal exchange between customers and agents. This allows for full call recordings and full screen capture. SmartSIP acts like a proxy between the Session Border Controller or Media Gateway and the voice platform. It interacts with the DTMF information without affecting the voice path. This product was specifically designed for VoIP telephony contact centres.

Video chat can be used to connect with leads online and improve sales performance, whether it's Online Shopping or B2B Sales or Consulting Business. You can recreate the world-famous Live Video Shopping experience and offer a Product Demo. Online Consultations can be initiated without leaving the chat conversation. The video communication can be initiated directly from the chat, without the need for a third-party service provider. The entire experience can be done in one click, inside chat with the client, regardless of screen sharing requirements (presentation display or technical support). All agents can instantly access their call records after the call ends. All recordings can be found in our embedded dashboard even weeks later. Chat with your client to initiate a live video conference. Enable screen sharing to enhance collaboration

It's easy to save money on business phone services when you don't have to pay too much. Phonebooth OnDemand offers a Fortune 500 business telephone service at a fixed monthly cost and with no long-term contracts. We believe the would-you-like-fries-with-that model shouldn't apply to your business phone service. No additional charges. No add-ons. There are no catches. There are no strings attached. Unlimited inbound and outbound calls in the continental U.S.A. for one price with business features included. You can save 300 hours a year by reading voice messages from your inbox using voice-to-text transcription. Voicemails are sent to your email as an attachment audio file that includes a transcription of the message, caller information, and phone number. Enjoy the quality of HD voice. Phonebooth OnDemand calls sound crystal clear when you have a wired broadband connection such as Cable or DSL. With supported phones, you can get twice the audio quality of a regular phone call.

Professionals need to communicate more than ever with each other and their customers. Our telephony solution can be adapted for everyone, whether they are in the office or out on the road. Business telephony has become more versatile. Sewan's products can be easily tailored to meet any need. Our solutions are based on voice technologies that guarantee the highest call quality. We understand that business requirements can change quickly. You can add or delete lines and import contacts in a blink of an eye. Our solutions are designed for cost-effectiveness, so there is nothing unnecessary. Our solutions are designed for the international market: All our packages can be tailored to different needs.

Caller ID Reputation allows companies to monitor caller IDs on all major carriers and across call-blocking applications, aggregator APIs, and call-blocking apps. It allows businesses to have real-time control and visibility over how their calls are presented to customers. This helps them identify flagged callerIDs and reduce flags up to 95% within the first month. The platform provides a user-friendly interface to manage multiple business lines at once, ensuring that calls are not flagged as spam or scams. Caller ID Reputation provides real-time notifications, detailed dashboards and continuous monitoring to enable immediate remediation for flagged numbers. Businesses can increase connection rates and maintain brand integrity by maintaining a positive reputation for their phone numbers. Blocked calls could prevent you from reaching your patients, and they wouldn't know that you tried to text or call them. Blocked calls can prevent you from reaching patients, and they wouldn't know that you tried to call them or text them.

Access a wide variety of carrier services and SIP routing through an easy-to-use interface. This will allow you to offer more value for your customers or enterprise. VI Communication Services (formerly VoIP innovations) was created to enable Internet telephony service providers and managed service providers to provide high-quality services that customers expect. Our communication APIs can be used by businesses to enable their applications to use voice and messaging features to communicate with clients. Our CPaaS platform allows enterprises to seamlessly integrate communication capabilities in their software products using our prebuilt APIs over our robust SIP trunks. Our cloud-based communication APIs allow you to have more control and save money, while extending customer engagement and marketing across all communication channels like voice and messaging.

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.

Wavetel was founded in 2010 and has since grown to be a major provider of telecom services in the UK, and around the globe. Wavetel began as a wholesale operator that offered Voice, SMS, and Data services to other operators. Wavetel's B2B services were launched in 2013 by the company. These include VoIP telephony services and Connectivity, Virtual Numbers. SIP Trunks. Microsoft Teams Direct Routing. Mobile, SMS, Call Center Solutions are available to its valued clients worldwide. Our voice messaging solutions have evolved over the years to be an enterprise solution. It can integrate with third-party CRMs and business apps through our programmable APIs.

UniTalk offers a wide range services in the area of telecommunications business. These include IP telephony, virtual PBX and call tracking. Callback buttons and widgets are also available.

"Rander" is a collection of computer telephony integrated (CTI) programs that combine both the capabilities of a smartphone and a computer. "Rander" allows you to monitor and control PBX Panasonic (Avaya), Samsung, Asterisk, and Samsung. "Rander" allows you to monitor all stations in real-time and gives you complete control over all lines. It also allows you to control all employee conversations. When an incoming phone call is received, "Rander" displays the caller's name in the phonebook and displays it on the screen. This happens simultaneously with the call being received. "Rander" keeps a detailed call log, which is saved to a common database. All users can view their calls for any time period. Operators can view all calls. "Rander" allows quick access to all functions of PBX Samsung, Avaya, and Panasonic - call forwarding as well as notification, interception, and other functions. These functions can be called without the need to know codes.

Leverage Fonada’s CPaaS Solutions for Smart Business Communication Cloud Contact Center Solutions Delivers comprehensive solutions for managing inbound and outbound communications. Increases operational efficiency with features like call routing, monitoring, and recording. Enhances customer support with unified communication channels and CRM integrations. Automated outbound calls, increasing agent productivity and reducing idle time. Ensures higher call connectivity with advanced dialing algorithms. Voice Solutions Voice Broadcasting/OBD: Deliver pre-recorded messages to a large audience quickly and efficiently. Virtual Number: Provide a professional appearance and manage calls seamlessly with virtual numbers. Number Masking: Protect privacy by masking the actual phone numbers during calls. Toll-Free Numbers: Enhance customer service by offering toll-free numbers for easy access. IVR Solutions: Improve customer experience with interactive voice response systems that guide callers to the right department. Click-to-Call Solution: Boost customer engagement by allowing them to connect with your business with a single click.

There are many options available, so it can be difficult to find the right phone system for your company. You can read on to find out more about the different options. If you don't have the time, contact us and we will work with your specialists to find a solution that suits your needs. BDM is a new approach to telephony. We will recommend the best solution for you based on your business needs.

Numeracle’s Entity Identity Management Platform enables caller confidence by providing comprehensive control to protect and monitor phone numbers that represent your identity when you dial. The EIM solution corrects spam/scam labeling and improper call blocking, while improving call delivery KPIs. It also ensures accurate display of your call. Numeracle validates your identity through a Know Your Customer (KYC), a compliance-based process. This is done by associating your phone numbers with your outbound dialing. This verified identity status will protect your calling identity, and increase your contact rates. Numeracle’s number reputation solution protects your phone numbers from negative call labels and corrects them. It has the largest reach among all top wireless carriers and analytical partners. Numeracle's number registration improves the accuracy of your calls.

Database Systems Corp. (DSC), has been providing call centre technology and computer software solutions for businesses and organizations since 1978. Telemation, our CRM software, was created on the principle that timely information, presented in a professional way, is key to any business. In this dynamic business environment, flexibility is equally important. This concept was the basis of our contact center software. Telemation software is used by many call center managers with changing and unique requirements. Telemation is the best choice when you need to quickly set up a new program, or modify existing campaigns. Telemation has CTI capabilities with our call center phone system that features outbound predictive dialing, inbound call distribution (ACD), and Interactive Voice Response. Our phone system also supports Text to Speech capability.

SmartCallMonitor adds the functionality and efficiency of a telephone system directly to your TAPI-capable devices. You can also enjoy all the benefits of VoIP with SmartCallMonitor by creating a SIP account. Get the powerful solution you need for modern telephony systems. Are you looking for TAPI functionality on other computers? Install the software on all computers. The server retrieves the call data and allows central control of the calls. The TAPI interface is no longer required on every computer. A customer service or sales representative can send a call to the colleague identified by SmartCallMonitor who is the responsible account manager. This information is retrieved from the database. SmartCallMonitor uses TAPI to communicate between computers.

Go Integrator Cara, a unified communications client for Cisco BroadWorks hosted telephone system, is available. It is packed with features that provide instant access to relevant information. It also integrates to contact-orientated business system and CRM applications. The standard set of integration features includes over 300 cross-vertical and vertically-specific applications. This allows for significant productivity improvements, such as knowing who is calling and quickly getting their details. Or simply clicking on their contact number, to automatically dial the number. Go Integrator Cara will save your customer both time AND money. Cara includes a built-in SIP Softphone that can be configured and activated using a BroadWorks profile. You can add a record to the integrated Salesforce CRM directly from the client's call history page or active chat preview window. Creates an activity record for a call received within integrated CRM.

My Call Cloud offers robust, stable, and user friendly hosted cloud Contact Center Solutions. My Call Cloud helps clients manage Inbound, Outbound, and Blended calls with agents in-house, or remotely. Our Call Center Software Business Partners have access to cutting-edge solutions like SMS, IVR message blasting with Text-to-Speech, FB messaging, and other services, such as No-Dial (voicemail delivery to mobile phones without ringing), and other services, such as SMS, IVR messages blasting (with text-to-speech), FB messaging, as well as other services, such as No Dial (voicemail delivery to mobile phones without ringing). My Call Cloud automated dialer technologies will upgrade your contact center software expectations. You can optimize your leads to reduce call ratios, reach sales and marketing goals, and connect with customers in real-time. With multiple internal do not call lists, built-in safeguards ensure compliance with the Telephone Consumer Protection Act. Cloud call center software that is top-of-the-line

Brekeke SIP Server supports the industry-standard Session Initiation Protocol. This provides a reliable and scalable SIP platform for telephony providers, communication service providers, integrators, and manufacturers of SIP products. Brekeke SIP Server, as defined in the SIP baseline specification RFC 3261 provides the functionality of a SIP registry server, SIP redirect and SIP proxy servers. Brekeke SIP server is a stateful proxy which maintains session status and provides optimal processing for session control. Use by students, faculty, and staff at degree-granting educational institutions. To evaluate Brekeke SIP Server Standard Edition. SIP Trunk Services. Integration in smaller SIP communication networks. R&D, product demonstration. Brekeke SIP server is a SIP proxy server that offers unparalleled reliability and robust performance.

Oyatel offers many options. We can solve all your problems using our Oyatel Softphone or mobile app. Oyatel has created a phone system that is fully customizable to meet the needs of any business. CallManager is 100% web-based. All you need to manage your telephone system is a Mac or a PC. You can access any time the status of your phone and information about employees who are online. Oyatel CallManager allows you to control your automated attendant using key selection menus, calling queues, and automatic opening. To get faster response times and more efficient call flow, you can easily manage users as well as call queues. You might also have an operating switchboard that gives employees access to online status.

PBXMate is for VoIP solution providers, developers, and operators. It also helps organizations to eliminate echo and noise from their phone calls. PBXMate can be used as a software product without any hardware modifications. PBXMate features advanced noise reduction and server-side echo cancelling algorithms. PBXMate monitors network quality and alerts you when calls drop in quality. SoliCall's PBXMate is easily integrated into any network that supports the common SIP standard. PBXMate's plug and play technology allows you to start cleaning calls in a matter of minutes. PBXMate provides real-time statistics about calls in progress as well as aggregate statistics on all calls processed. This information can be used to understand the improvements made by PBXMate, as well as to gain control over and insight into call quality parameters.

Collaborate with colleagues. Engage customers. Any channel. Any device. Anywhere. All your communications needs are met with one platform: telephony, PBX messaging, meetings and contact center. Engage with customers and colleagues. The right tools will empower your workforce. One app for customer engagement and collaboration with colleagues. Agents can work remotely and still provide excellent customer service. One app allows you to call, message and meet with your team. You can collaborate in real time, so you can avoid distractions. Smart features can be used to notify colleagues when you are available and when you aren't. Stay connected, stay productive. Fixed and mobile telephony and PBX. All your voice communication needs are covered in one place. Any device, any platform. No matter where a call is made, whether it's over cellular, PSTN, or the internet; the experience and features will be the same.