Dzinga Description

Dzinga is a cloud-based communication platform designed for businesses, enabling them to engage with customers through various channels such as phone, web, and messaging, all managed from an easy-to-use web interface. By consolidating all forms of communication in one location, Dzinga makes it possible for your agents to handle phone calls, SMS, popular mobile messaging services, and web chats seamlessly through a unified dashboard. This eliminates the hassle of juggling multiple applications, as everything is neatly organized within a straightforward, cross-platform interface. The telephony system intelligently routes every incoming call to the most suitable branch, individual, or device based on the caller's identity, timing, and purpose, ensuring that no calls—and therefore no business opportunities—are overlooked. Additionally, widgets on your website encourage visitors to initiate live chats with agents immediately, turning each interaction into a potential sale. With Dzinga, businesses can enhance their customer engagement and drive sales growth effectively.

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Pricing

Pricing Starts At:
€14 per user per month
Free Version:
Yes
Free Trial:
Yes

Integrations

View Integrations

Reviews

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Company Details

Company:
Dzinga
Year Founded:
2017
Headquarters:
Poland
Website:
dzinga.com

Media

Dzinga Screenshot 1
Dzinga Screenshot 1
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Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Online Support

Dzinga Features and Options

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Dzinga User Reviews

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