Alternatives to UserLeap

SurveyLegend is the next generation of online surveys -- engaging, platform-independent, & beautiful. We empower individuals and companies to create beautiful, mobile-friendly surveys. You can create stunning surveys, forms and polls, polls, voting and questionnaires, NPS customer satisfaction, customer experience surveys, employee satisfaction surveys... using your computer or tablet. You can also customize the look of your survey with eye-catching graphics that are informative. Drag and drop is all you need to create questionnaires. It's never been easier to listen to customers, measure employee satisfaction, manage client experience, and maintain student & employee engagement. SurveyLegend is used by thousands of people all over the globe, including amazing companies like L'Oreal and Universal, Harvard, Greenpeace and Airbnb, as well as individuals and start-ups like CocaCola, Roche, Sony, Universal, Harvard, Greenpeace and Greenpeace.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Software for enterprise survey in 150 countries. You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts. The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes. Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization. Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.

Extellio can be used to monitor, investigate, and improve user experience, conversions, and user journeys on online services and websites. Extellio offers GDPR-safe analytics and smart surveys, heatmaps and session recordings all in one place, connected to a powerful analytical engine. You can combine the different data sources to create very specific segments or funnels based on both survey and analytics data. This allows you to understand, follow and improve the user journeys that are important to you and your company. Combining behavioral and experience data provides deeper and more meaningful insights that can be used to make informed decisions.

Partnering with Salesforce, Titan Forms and Apps are a game-changer in the industry, making the world’s number #1 CRM accessible, and effortless for anyone to use. At the touch of a button, and with zero code, experience strength, speed, and agility for Salesforce Forms and your business processes. Slash time to market, nuke code, and tackle any use case on a single platform. Our best-of-breed forms and applications for Salesforce cater to any industry and it’s our mission to provide custom solutions for difficult problems. Build beautiful web portals, sign documents, generate docs, send surveys, automate contracts, fill out Salesforce forms, and so much more in just a few simple clicks. No code required and with our new AI assistant you can build even faster and with fewer errors. We are the only product on the market that empowers you to send data to Salesforce and pull it back in real-time without any development or added expense. Our customers and partners are the heartbeat of Titan. If you need a feature, simply request it via our Titan X Lab and we will consider it for our roadmap! So what’s stopping you? Schedule a demo today.

SurveyOL is professional, efficient, and simple. It provides cutting-edge feedback and communication technology that was once only available to large companies. You can choose from many question types, including multiple choice, image choice, dropdown, textbox, comment box, NPS, star rating, slider, grid, ranking, uploads and more. You can download more than 100 survey templates as a foundation for your custom surveys. SurveyOL allows you to choose from a variety of color themes and can be customized with different fonts and styles. Your response rate can be increased by sharing your surveys via the web, QR code and social media. Its robust analytical tools and real-time responses will allow you to meet your budget and timeline expectations. It is easy to export survey results to Excel Word, Word, PowerPoint, or PDF. SurveyOL allows you to make better decisions.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

Webmaxy Analyzer is a user behavior analytical tool that provides an in-depth analysis of your website visitors. You get various functionalities, like session replays, heatmaps, form analysis, surveys & polls, funnel view, and user insights. By analyzing qualitative data, you can understand your customers better and improve your website conversion rate. With Webmaxy Analyzer, you can make data-driven decisions and refine your business strategies accordingly. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decision. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates. Top Features- Behavior Analytics Session Replay Heatmap Form Analyzer User Insight

Access to a growing source of consumer insights on demand. Always-on audience research for over 24 million panelists in 55 markets. We call it "living data". Connected intelligence, constantly evolving. Discover what your audience thought, felt, did, and bought yesterday, five years ago, and even today. Answers from your audience, from syndicated data to in-depth research and quick surveys and polls. You can use this knowledge to create more successful campaigns. YouGov's 24 million panel members help you create the most comprehensive picture of your customers. Our innovative solutions help the world's most recognizable brands, media owners, agencies, and explore, plan, activate and track better marketing activities. YouGov strives to be the largest, most representative and most connected panel in the market.

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

Without being overwhelmed by numbers, you can understand how visitors actually experience your site. Traditional web analytics tools allow you to analyze traffic data. Hotjar can show you the real behavior of your users on your site. But numbers alone won't tell you. Track Customer Satisfaction, Net Promoter Score (NPS®, & Voice Of Customer (VOC). Session Recordings can help you eliminate guesswork and show how customers are using your product. Empathize with your users to see where they are stuck. Take a look at user behavior and ask the right questions. Hotjar works on all major platforms. Visualize behavior – Understand what users want, need, and do on your website by visualizing their clicks, taps, and scrolling behavior. These are the strongest indicators of visitor motivation. You can see what your users see.

Netigate's online survey platform for EX and CX allows you to create surveys, distribute them to the right audiences, and measure your metrics and performance over time. With servers in the EU, Netigate is 100% GDPR-compliant. Get actionable insights from customers, employees, and stakeholders in real time. With Netigate you can create your surveys quickly with customisable templates and distribute your surveys at various touch points Link survey data to your own databases via API interface and trigger instant actions e.g. in the event of negative feedback. You can easily share survey reports across your organisation. Specialising in CX and EX feedback, Netigate is the complete solution for companies.

Finally, qualitative feedback at incredible speed, scale, depth, and value. Video feedback allows for better understanding of your customers and building empathy. To influence and drive action and make better decisions, keep an eye on the changing mindsets and behaviors of those who matter most to you business. Agile Qual is the best way to gain empathy for your company. We were voted the number 1 company by the Greenbook Research Industry Trends Report, which is the definitive guide to consumer insights. Video feedback can transform your qualitative agility. Video feedback is a great way to get the depth of understanding that you want from those you care about the most. It takes only a fraction of the time and costs of interviews and focus groups. You can reach respondents around the globe with a series questions that they can answer via self-recorded video.

Facilitate decision making and help you evaluate your business' profitability. You can get a global view of customer satisfaction and quality anywhere in the world by measuring the quality of your products/services. All the information you need, in real-time. You can predict any problem, respond and create effective action plans. Know how your customers perceive you and how much you are affecting them. Assess employee satisfaction, respond and find solutions quickly by smiling. Analyze the behavior of your users to determine if you are in the right place. All security and anonymity controls must be implemented for surveys.

Sphinx iQ 3 provides intuitive and efficient multi-channel survey solutions to help you at every stage of your project: from the design and analysis of your questionnaires to their communication. Sphinx iQ3 combines quantitative and qualitative data visualization methods to give you a visual representation of your results that is both rich and precise. Sphinx iQ 3 is an innovative way to make the most of your studies and to guide your decisions. Personalize your invitation messages. Your custom-made forms can be created (design, page count, questions type, thank you message, etc.). Script your form with referrals and conditional questions to ask the right question to the right person. Distribute interactive and dynamic questionnaires that can be adapted to different media such as smartphones, tablets, computers, and tablets. for a better user experience (responsive design).

Survey your customers on your website, web apps, and emails to find out their "why". Informizely allows you to quickly gain valuable insights into the motives of your customers. To improve your website, products and services, as well as conversion rate. Get to know your customers better and gain deep insight into their motivations and experiences. Get powerful insights to help you create and improve products and websites that customers love and recommend. Increase sales, increase conversions and optimize conversion funnels. Build brand loyalty and improve retention. At the right time, show targeted pop-up and slide-in surveys on your website. Inline a survey on your website. It will automatically display when you scroll to view it. Get deep insights using full page questionnaires, distributed by a public link. In emails and web apps, embed NPS, CES and rating questions.

Kaption is the most trusted AI-first feedback and analytics tool for digital marketers. Get the insights you need for optimizing your digital experience and moving your business forward. You can eliminate guesswork, understand why it happens, then iterate much faster. The best way to convince is to see things through the eyes of your customers. How do they use your website? Kaption allows you to visualize your user's journey, and any bumps along it. Good information is the key to excellence. You can be either lucky or wrong without data. You should focus your efforts on conversion and monitoring tools. Heatmap analytics for free to see how each element affects user behavior and user engagement on your site. Smart metadata allows you to see where users are stuck and helps you increase conversion rates.

Data-driven decisions can optimize your customer journey. If they are focused on what is important, serious eCommerce players can become customer-centric. Omniconvert is a growth tool for serious eCommerce businesses looking to be customer-centric. Talent is what lies behind data. This has been our experience for many years. Omniconvert has helped global eCommerce businesses become customer-centric by using advanced segmentation algorithms and AB testing, web personalization and web surveys. We have delved into data, identified barriers, Xray tech-wise, gained insights, hypothesized and monitored conversions.

Survicate is an effortless survey software for getting continuous customer insights at scale. Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback. Why choose Survicate? • Easily create customized surveys and start getting customer feedback within minutes • Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps • Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations • Capture partial responses and target users at various points in their journey With Survicate, you can: • Get constant streams of insights from your customers at all stages of the user journey to better understand their needs • Learn what customers think of your website, product, or customer service and get data to validate your ideas • Automate continuous feedback collection to track key metrics over time • Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies

Customer session replays can provide interaction data such as mouse tracks, clicks, touch gestures and form interactions. Prioritize your CX actions based on actual customer behavior on digital channels. Sometimes, customer feedback isn't sufficient. It can be difficult to get insights from cryptic remarks, and even more difficult to take action. Verint Digital Behavior Analytics makes it easy to see and believe. Digital Behavior Analytics integrates customer feedback into the system natively, providing a complete picture of customer experience. By connecting replays with important KPIs, you can analyze actual customer experiences in order to uncover pain points that negatively affect digital experiences and conversion.

Allswers transforms opinions into business insights. Allswers is an experience-management platform. Real-world data is used to inform decisions. You can create surveys that add value to your company by increasing customer loyalty and measuring quality. We can help you create surveys that give you unique insight into the experiences of your most important customers. Solutions that measure your company's value processes. Automate customer interactions and gain insight into their behavior. Analyze the attributes, benefits, and values consumers associate with your brand. Boost productivity and employee engagement by managing your employees. To ensure that you meet all standards, monitor quality indicators. Management of experience helps you identify growth opportunities. Automate tasks and create automated workflows and integrations to gain valuable insights.

UserTesting helps organizations gain insights from customers - from concept to execution. Based on a world-class on-demand sourcing platform, customers can get fast, high-quality feedback from our audience networks and those of our partners around the globe. UserTesting is the most comprehensive solution for experience research in the industry. UserTesting is a more direct approach than approaches that track customer behavior or collect listening data from live experiences and then try to infer the meaning of that data. It allows companies to get feedback directly from customers earlier in the process, reducing guesswork and bringing experience information to life with human insights.

Helpfull is a platform that provides instant feedback from 1000's to give you instant feedback. You can create a survey on Helpfull to compare logos, brand names and Amazon store images. Helpfull has thousands of US-based people available to give you feedback in a matter of minutes. You can select specific demographics to ensure that you receive feedback from your target audience. Helpfull will give you quick and accurate feedback. Register for a free account and start your first survey today. Use Helpfull today to discover why so many business owners, graphic designers, Amazon sellers, marketers, authors, marketers, and researchers use the feedback to make better choices.

Userpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack.

Canvs AI is an insight platform that transforms open-ended texts from surveys, social media and transcripts into conversational intelligence. It can also be used to analyze product reviews and other information such as product reviews and product reviews. Canvs is used worldwide by some of the most respected brands, research agencies, media and entertainment companies to speed up time-to-insights and deepen understanding of audience. It also reduces the cost of analysis. Automate the analysis and interpretation of open-ended text to quickly uncover consumer insights with deep emotional context and high analytical confidence. Canvs' intuitive and easy-to-use insights portal allows you to quickly explore, filter and compare your findings. You can also generate stunning data visualizations. Automate the coding of attribute, recall, and awareness questions. Quickly identify and categorize sentiments and emotions associated with respondents and responses.

Corus is a complete solution. It quickly takes you from custom insights into brilliant reports. Collaborate with your team or ours! To create the perfect survey that answers your insights needs, collaborate with your team (or ours!) You can send your survey to a select audience from our global panel (or your own audience). Beautiful charts, intuitive crosstabs and AI-powered significance testing allow you to explore your responses data. You can publish and share your findings via an interactive digital microsite or save your work to PowerPoint using native Excel charts.

Automating your data insights can save you hours each week. Quickly answer difficult questions, make better decisions, and improve your service process. Keep service costs down by responding quickly to changes in performance KPIs Find the root cause of service contacts and redirect future tickets to provide exceptional service. Demonstrate the value of your customer experience by demonstrating how your team has the greatest CX impact. These insights will help you identify the areas that need improvement. Discover the true reasons behind customer satisfaction, team performance, costs, and other factors that can affect your service. Are you ready to love coming to work and feel empowered at work? With insights, you can have more personalized 1:1 coaching and training. AI-generated insights platform to support customer service leaders. Eliminate random ticket reviews and put your focus on what is important. Find opportunities to improve your people, services, and products.

Get competitive edge with agile consumer insights. A leading-edge platform designed for leading-edge brands. Kantar Marketplace is an automated platform for market research. It is designed for marketers, insights professionals, and agencies that want to learn, test, and move faster. It is the only market platform that has been independently validated to accurately predict brand growth and sales. With proven automated market research solutions, you can quickly find the answers to your most pressing questions. You can choose from a range of modular solutions, including data, reports and surveys. You have the option to do your own market research or use Kantar's expert services. With solutions in 70 countries and growing, you can tap into global perspectives. You can be sure that you have someone to turn to for local support and account service. Kantar is the leading data, insights, and consulting company in the world. Kantar helps clients understand people and inspires growth.

Get user insights delivered quickly to elevate your product beyond analytics. Capture insights based on specific user cohorts, based on their characteristics and actions in your product. Sprig's full platform allows you to learn from users at every stage of the product development process. Record clips of user sessions along with their feedback in the product. Find and fix pain points in your core flow before they become a problem. Learn what your most powerful users love, dislike, and want next for your product. Learn how to reduce churn by identifying the user behavior patterns.

Dragonfly AI uses cutting edge neuroscience to quickly and accurately show what catches audiences' attention in any content. Dragonfly AI is being used by agencies and brands around the globe. Our suite includes everything you need to instantly improve the performance of your content. You can get real-time insights that reveal what is grabbing your customers' attention. It is possible to understand how design decisions affect audience attention and optimize your digital and real world content and experiences throughout the design process. Effective testing and experimentation programs take significant time, money, expertise, and investment. Dragonfly AI offers easy-to-understand attention insights, allowing you to test ideas quickly and maximize the benefits of user testing. Predictive analytics' attention can help you increase efficiency in your design cycles.

You can start a live conversation with hundreds at once. AI uses AI to analyze and organize the responses. This allows you to understand what your audience is saying in real time. With faster and richer insights, you can make confident business decisions. You can reduce risk and make better business decisions by gaining quick, actionable insights. This will also reduce bias and allow you to incorporate the customer voice into the innovation process. This will enable you to make three times more research-driven decisions. Instead of doing follow-up surveys or focus groups, you can share insights in live, flexible conversations that can be held with up to 1000 people. You can save more than 50+ hours by not having to do follow-up surveys and focus groups. This allows you to spend your time telling stories and crafting narratives from data. Remesh is used by customers in many industries to help them better understand their audience and make better products, companies, or governments.

Do you want to grab customers' attention and keep them informed? Beupify offers a variety widgets that you can integrate into your website to notify customers about any updates to their product. The widgets are a great tool to increase your business value and conversion rates. They allow you to keep in touch with customers and build long-term relationships. Customer feedback can be used to improve your brand identity, increase conversion rates, and ultimately create long-term customer relationships. Beupify's targeted notification widgets and eye-catchy widgets make it easy to increase your business value. Beupify's eye-catchy widgets will update your customers with targeted notifications and targeted notifications. Your success is dependent on customer feedback. You need channels to collect task-based feedback from users and analyze their behavior. It will be a joy to see how your business grows, and how your product improves based upon the unique tools and collected feedback.

Userfeel is a user testing tool that allows you to see videos of real users talking about your website or app. Any language site can be tested. Our panel includes more than 130,000 testers who speak 40 languages. Testers can provide comments in your language to help you test a website in another language. You can test on desktop, tablet, and mobile. We can test both our app as well as an external camera to ensure that we are able to test apps or websites on Android, iPhone, and iPad. Your results will be available in 24 hours. Our vast network of testers around the globe will help you get your results. See how real users interact with your website or app early on in your design/decision-making process and anytime you need to get the user's point of view.

Get actionable insights to help you grow your business. Pxida's detailed analysis will help you determine the best actions to take to make your customers happier and improve your financial results. Pxida will only ask you a few simple questions to help you tailor the survey for your business. There is no need to program complicated surveys or adjust generic surveys on other platforms. Our highly skilled market research experts and data scientist will create surveys and analysis using the most recent analytics technology. We have the experts so that you don't have! Imagine the power of understanding your closest competitors and their thoughts. This will allow you to focus on what is most important to attract more customers to your business.

SurveyLab is online survey software that can be used by Customer Experience, Marketing, Human Resources, or Digital teams. It is used by over 85,000 customers in 65 counties. It offers real-time feedback, multiuser, and multi-language support as well as advanced analytical tools, branding and integration. System offers full support for Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback and Employee Satisfaction.

Video/text feedback from real customers can make product reviews more vivid. Your survey metadata should include the type of questionnaire and options such as video/text mandatory. Once you have described the product you wish to review, you can send as many invites to your users as you like. Once you have received the required number of responses, you can finalize them and create one video for each reviewer. Or, as needed, the entire survey. Video surveys are more effective than regular text surveys at understanding your customers. Based on sentiment analysis, we separate positive and negative responses. Our app and web apps allow users to respond to your survey without compatibility issues. Our services are secure from the beginning without any authorization.

AskNicely is an innovative customer feedback platform that uses the Net Promoter Score (NPS) to measure and improve customer experience. AskNicely allows brands and businesses to collect feedback through one-touch surveys. The team can share real-time insights with them, as well as empower them to take immediate action based upon customer feedback. AskNicely integrates with many of the most popular tools that businesses use every day.

A survey platform that combines 20 years of experience to help you make better decisions. Your customers' and employees' insights can make your company smarter. Annual engagement surveys, talent management with more. NPS-tracker, sales pulse and customer journey are tools that can help you develop your product or team. Access to panels, templates and the knowledge to make your market speak. Create beautiful surveys that are consistent with your brand. There are more than 35 tested and ready-made templates. You can choose from a variety of question types. You can distribute your survey via email or QR-code, link, SMS, or link. Our API allows you to trigger sendouts from other systems. Our proven methods ensure a high response rate. You can customize the way you present your data, and export it to excel, ppt or another format. To turn insight into action, share live reports with colleagues. You can either use our default reports or create your own custom reports.

Affiniv, a platform for customer experience, helps businesses collect NPS and CSAT scores, as well as Customer Feedback in general. It then analyzes these data using AI and uncovers actionable insights to help grow their business. You can create surveys and send them via multiple channels (Emails, WhatsApp, Web-Embeds, etc.) using our product. Our AI-powered dashboard allows you to analyze the results. Brands use the feedback to improve existing products and processes, gain ideas for new launches, and turn their detractors into advocates. Affiniv offers a simple, affordable solution that comes with a 1:1 onboarding service. We are a bootstrapped SaaS company building a high quality product for our global customers with customer experience at its core.

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

Get insights into the most important touchpoints in the customer journey. Take the necessary actions to improve customer satisfaction. To identify potential bottlenecks and improve customer service, measure every interaction with customers. Measuring the willingness of customers and colleagues to recommend your products or services. Identify the most pressing issues and prioritize your actions. You can measure the ease of your product or service experience. Identify the frictions and make it easy. Customers feel different every step of their journey. It is not enough to get feedback once a month. You can identify the most affected touchpoints easily if you collect feedback after each transaction. You can use text analysis to analyze the open-ended feedback from that touchpoint and discover the reason behind friction.

Screeb is a tool that helps you identify and trigger events and identifiers. It also helps you understand who is using your app: Power Users and people slipping away. You don't need to be overwhelmed by dashboards and metrics. Get a clear understanding of your users and what they want. Our Product-Led User Research helps you identify key improvement areas and take action sooner. You can either deploy Screeb natively to your web and mobile apps, or connect to Segment in order to use your existing tag plan. To help you act faster, share your insights and learnings with your customer success, daily product, or marketing tools.

Customers love experiences. All the data you need. You can create beautiful engagements that you can launch anywhere. No code required. Our experiences convert traffic from any device. They also capture data that allows for more sales. Customers are willing to give you their data. Your entire customer base can be used to capture their intentions, preferences, motivations, interests, and other information. Personalize your marketing with meaningful 1-to-1 communications. Ask customers to give you their data. Find out their motivations, preferences, and intentions. Only show them content, products, or offers that are directly relevant to their needs.

Take the guesswork out your product development. AI-first user interview, prototype tests and concept tests will help you make 16x faster product decisions. Create and launch AI-powered prototype tests, user interview, surveys, design tests, and other research tests for real users, either on your website or with our global panel. Rapidly gain actionable insights that will help you grow your business in 50+ languages. AI can conduct and analyze conversations with your customers whether you are interviewing 10 or 10 000 customers. This allows teams to conduct high yield research in 10+ different languages asynchronously. AI-first research helps you to get to know your customers better and test your assumptions in real time. AI-driven conversations and concept testing conducted with real customers will provide your team with actionable insights. Target customers with action-based triggers or recruit participants from a global panel of 150k participants, with over 300 demographic and behavioral filters.

Insocial allows you collect customer feedback at any time during the customer journey. This will allow you to gain actionable insights that can help improve your customer experience. Customer Experience (CX - This is the sum of all interactions between an organization and a potential customer. It is based on the customer's experience throughout each interaction compared to the expectations of that potential customer. If this is not the case, loyal customers will not be created and your company won't win over your competitors. At every stage of the customer journey, gather valuable customer feedback. Transform the customer's experiences into real-time information. Then, bring the feedback back your employees. Your online reputation can be instantly improved by using the experiences of your customers via your website, social media channels, and Google's search results (SEO & SEA).

CitizenMe is a global network of "Digital Citizens" who use the CitizenMe App to collect data, surface data-insights and receive hyper-personalised products or services. Citizens are happy to share their data with brands they love and causes they care about. This means that businesses must have human data relationships. In real-time, hold anonymised deep-data conversations with thousands of real customers. Personalization that delights customers, rather than creeping them out, is possible through intimate personalization. This will lead to increased personal empowerment, business growth acceleration, and positive social impact for your company. Live, in-the moment surveys to get the facts. Real people with verified multi-variate data (we are not quick and dirty). You will also find stunning data visualisations, image galleries, and interactive charts. We have simplified the pricing and now payment is pay-as you-go.

VisualEyes is a simulation of eye-tracking studies with 93% accuracy and preference tests. Attention maps can be used as a replacement for eye-tracking studies and five second tests. The clarity score can be used as a substitute for a short preference test. Areas of interest allow quick AB tests and quantify attention within critical elements. Our clarity score replaces time-consuming eye-tracking with attention heatmaps, preference testing, and time-consuming eye-tracking. VisualEyes makes it simple to generate user insights by simply pressing a button. All this, plus all of it within your favorite design tools. It is difficult to build the perfect digital product. Test designs before you release. This will increase your KPIs as well as your developers' productivity. You will get more love from your users and your team if you have fewer iterations. VisualEyes can help you thrive in today's attention economy. VisualEyes will help you stand out in the ever-evolving battle for customers' attention.

We do real-life testing to get to know people. To understand real people, you need to hear their words, but also see how they speak, how they look, what they feel, and how they interact with your product. The UserTribe platform allows video-based testing with real customers around the world, combined with anthropological analysis and machine learning. This results in deep human insights that enable businesses to create great customer experiences. Get exclusive insights into customer-centricity and how to involve customers in business decisions and processes. People express themselves using all of their senses and in context. UserTribe's software and methodology use rich video-format to capture all sensory reactions, from facial expression to sentiment, in order to understand customers and provide valid human insights.