UserTesting Description

UserTesting helps organizations gain insights from customers - from concept to execution. Based on a world-class on-demand sourcing platform, customers can get fast, high-quality feedback from our audience networks and those of our partners around the globe. UserTesting is the most comprehensive solution for experience research in the industry. UserTesting is a more direct approach than approaches that track customer behavior or collect listening data from live experiences and then try to infer the meaning of that data. It allows companies to get feedback directly from customers earlier in the process, reducing guesswork and bringing experience information to life with human insights.

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ruttl is the fastest visual feedback tool that allows users to leave comments directly on live websites and apps to make real time edits so they can give precise change values to the developers. It offers website feedback, bug tracking, mobile app feedback and more! To review developed websites/apps, currently people take screenshots, highlight issues and share them with developers using word documents, PowerPoints or project management tools like trello. The average time required to review any page using such methods is over 3-4 hours alone, which makes such methods inefficient and time consuming! And still, after all this, there is massive chaos and confusion between the team members. After being fed up with this issue of visual and functional feedback collection ourselves, our team came together and built ruttl! Packed with powerful features, it allows users to edit content, replace images, make design changes to web elements and share all kinds of changes needed to get implemented by developers. With over 15000+ users, ruttl has streamlined the visual feedback process and became the go to tool for designers, developers, and agencies around the world.
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Smartlook is a mobile analytics solution that helps websites and apps to understand the whys behind users' actions. It has helped over 300,000 companies of all sizes and industries. You can eliminate the guesswork and find real, actionable reasons. Smartlook offers a unique way to understand user behavior at the micro-level. Smartlook's always-on visitor recordings allow you to see every visitor on your website or app. Automatic event tracking allows you to track how and when your visitors do certain things. To see conversion rates and uncover why people are churning, you can create conversion funnels. Heatmaps for websites provide mass data about where people click, scroll and hover on your pages. Smartlook was ranked among the Top 100 Software Products in 2019 G2 Crowd Awards. It serves customers such as O2, Miele and Hyundai. It can also record Unity-engine games.
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Pricing

Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

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features
design
support
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Company Details

Company:
UserTesting
Year Founded:
2007
Headquarters:
United States
Website:
www.usertesting.com
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Media

Play Video UserTesting Screenshot 1 UserTesting Screenshot 2
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
Online

UserTesting Features and Options

AB Testing Software

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

UX Software

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Mobile App Testing Tool

Functional Testing
Installation Testing
Interruption Testing
Memory Testing
Performance Testing
Usability Testing

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Usability Testing Software

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UserTesting Lists

UserTesting User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Technical Support Analyst
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to get quick understandings for everyday life

    Date: Jan 14 2021

    Summary: Negotiate the price. I work at various locations in my company as a user analyst. This platform allows me to match the research study so that item managers and designers really feel empowered to win with consumers, as well as questioning concerns to educate their work. Likewise, it helps us to make competitive assessments quickly and use exams.

    Positive: I like exactly how Usertesting takes customer feedback and also implements adjustments to the item to make it more user friendly. I look like a valuable customer to them. In addition, it is a very quick and easy way to get answers to help educate training courses or next steps.

    Negative: The product is expensive. Also, not all features are as easy to use as I would like them to be. Therefore, it may take even longer than necessary to establish a test, due to the fact that there are not as many shortcuts available yet. Still, they listen to customers and implement changes quickly.

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