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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Survicate is a Customer Feedback Platform built to help teams collect, analyze, and act on customer feedback. Run targeted surveys on your website, in-product, in mobile apps, and via email, triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. Bring in feedback from 15+ sources such as support tickets, call transcripts, and App Store reviews, and let Research Hub, our AI research repository, analyze it automatically. Ask AI Research Assistant anything and get answers grounded in real customer responses. Survicate MCP lets you use your feedback inside Claude, ChatGPT, or Cursor: check results, read research summaries, start Research Hub projects, and build surveys without leaving the chat. Turn insights into action with 45+ native integrations, including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack. Trusted by product managers, researchers, and CX teams who rely on feedback to guide their decisions.

Description

Achieve your onboarding, signup, and retention targets by harnessing real-time insights from surveys. UserLeap offers a microsurvey platform designed to consistently uncover opportunities for enhancing product experiences. With a clear understanding of customer needs, you can accelerate your growth trajectory. Trusted by top global companies, UserLeap delivers immediate survey insights that inform decision-making throughout the entire feature development process. Whether you’re mapping out your product roadmap or executing deployments, you’ll gain valuable learning as you iterate, allowing you to proceed with assurance. By revealing insights across the entire customer journey, you can align product development with real-time data that benefits your organization as a whole. Once you've captured users' attention, it's essential to effectively showcase your product's capabilities. By eliminating barriers and demonstrating value swiftly, you can successfully onboard a greater number of users. Encourage visitors to confidently register from your homepage or marketing site. Remember, the customer experience is just the beginning of a fruitful relationship. Continuously engage and support your users to ensure long-lasting satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccessOwl Yes 
Adobe Marketo Engage Yes 
Amplitude Yes 
Braze Yes 
Drip Yes 
Fullstory Yes 
Google Cloud BigQuery Yes 
Google Meet Yes 
Integry Yes 
Klaviyo Yes 
Mailchimp Yes 
Optimizely One Yes 
Pipedrive Yes 
Quickwork Yes 
RudderStack Yes 
Segment Yes 
SendGrid Yes 
Slack Yes 
Woopra Yes 
Zoho Campaigns Yes 

Integrations

AccessOwl No 
Adobe Marketo Engage No 
Amplitude No 
Braze No 
Drip No 
Fullstory No 
Google Cloud BigQuery No 
Google Meet No 
Integry No 
Klaviyo No 
Mailchimp No 
Optimizely One No 
Pipedrive No 
Quickwork No 
RudderStack No 
Segment No 
SendGrid No 
Slack No 
Woopra No 
Zoho Campaigns No 

Pricing Details

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Survicate

Founded

2013

Country

Poland

Website

survicate.com

Vendor Details

Company Name

UserLeap

Founded

2018

Country

United States

Website

userleap.com

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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