Surveypal Description
Automating your data insights can save you hours each week. Quickly answer difficult questions, make better decisions, and improve your service process. Keep service costs down by responding quickly to changes in performance KPIs Find the root cause of service contacts and redirect future tickets to provide exceptional service. Demonstrate the value of your customer experience by demonstrating how your team has the greatest CX impact. These insights will help you identify the areas that need improvement. Discover the true reasons behind customer satisfaction, team performance, costs, and other factors that can affect your service. Are you ready to love coming to work and feel empowered at work? With insights, you can have more personalized 1:1 coaching and training. AI-generated insights platform to support customer service leaders. Eliminate random ticket reviews and put your focus on what is important. Find opportunities to improve your people, services, and products.
Surveypal Alternatives
SurveySparrow
A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
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CheckMarket
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Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization.
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Delighted
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- Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports.
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Smartlook
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Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
Surveypal
Year Founded:
2007
Headquarters:
United States
Website:
www.surveypal.com
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Product Details
Platforms
SaaS
Android
iPhone
iPad
Type of Training
Documentation
Live Online
In Person
Customer Support
Online
Phone Support
Surveypal Features and Options
Survey Software
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Customer Experience Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Surveypal Lists
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