Best ThinkTime Alternatives in 2024

Find the top alternatives to ThinkTime currently available. Compare ratings, reviews, pricing, and features of ThinkTime alternatives in 2024. Slashdot lists the best ThinkTime alternatives on the market that offer competing products that are similar to ThinkTime. Sort through ThinkTime alternatives below to make the best choice for your needs

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    monday.com Reviews
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    monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.
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    Vivantio Reviews
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    Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.
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    Noodle Reviews
    Vialect has been helping companies to connect people, content and capabilities for over a decade. Noodle is an All-in-One platform that provides office staff & remote teams the ability to post ideas, create content, share schedules & have video calls all within a single secure site. On Premise and Cloud hosting available.
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    Hiver Reviews

    Hiver

    Hiver

    $15 per user per month
    Hiver, a Gmail-centric customer support solution, allows teams to collaborate on shared inboxes such as orders@, services@, and support@. It works within Gmail and is the easiest, most natural way for teams handle customer email communications. It allows customer-facing teams to collaborate better and ensures that all questions are answered promptly by the right people. Hiver is used by over 1500 companies, ranging from traditional businesses to new-age unicorns. Hiver powers companies like Flexport, Lonely Planet and Upwork.
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    OneDesk Reviews
    Top Pick
    OneDesk software combines Helpdesk and Project Management into one program. There is no need to buy, integrate, and switch between different applications. Your entire team can support customers and work together on projects from one location. OneDesk is a tool that can be used by both small and large businesses, as well as departments in large companies. It is popular with project managers, professional services, IT professionals, and customer service representatives. OneDesk is easy to use, features-rich, and highly configurable software that can manage both task and ticket workflows.
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    Repsly Reviews
    Repsly's retail execution platform enables CPG field teams improve field sales performance, promotion compliance, and merchandising execution by connecting them to the data and tools that they need to work smarter in their accounts. Repsly's configurable platform provides field teams with solutions for ordering, scheduling, data collection, time tracking, mileage tracking, sales performance reporting, as well as data collection. Our unique approach to data is what makes us stand out. The Repsly platform aggregates data on shelf-level execution and team activity to help field teams make better decisions that maximize their impact. Repsly's over a decade-long experience in helping CPG teams execute in the field has resulted in more than 5,000,000 in-store activities each month in 80 countries.
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    Cenmax Fluid Reviews
    Get More Work Done, Easily! The most advanced tools to help you manage your leads, provide better client support, and manage your projects more efficiently and effectively. You no longer need multiple software packages to do your job. Cenmax Fluid can handle all of your needs! Every business needs solutions! No matter if you're just starting out or an established business in your industry, we have solutions for you! We offer solutions that will meet all your needs in one package. Lead Management. Keep following up with your prospect by adding leads, reminding them, and keeping them informed. Automate your manual-messy management and get rid of it. Invoicing System. Send your clients eye-catching invoices and allow them to pay online via PayPal, PayU, or any other aggregator. Expense Manager. Everywhere expenses happen. Keep track of all expenses in your company and allow your staff to get reimbursed when necessary. Customer Support Streamline your online support and keep everything on track
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    Bitrix24 Reviews
    Top Pick
    Replace multiple services and apps for your business with a single ecosystem. Bitrix24: Discover the tools. You have at your disposal the Activity Stream, Group Chat, Calendars, Workgroups, and other collaboration tools. Bitrix24 will help you plan and execute projects on time, every time. Available online and on premise with open-source code access. Collaboration task management for large and small teams. Time tracking, templates, reminders and reporting, as well as task dependencies, are all available. The most popular free CRM in the world by number of companies (12 million and growing). Real-time assistance tools that make customers happy and keep them coming back to buy your products or services. Anyone can create stunning websites, landing pages, and online shops without having to write a single line code. Includes free domain name and hosting. Bitrix24 can be run on your own server.
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    WorkJam Reviews
    ALIGN THE FRONTLINE. WorkJam is the leading Retail Task Management and Digital Workplace platform that built for the frontline. Trusted by iconic brands including Shell, Ulta Beauty, Couch Tard, Woolworths, TJX and more, WorkJam delivers all you need to ensure your customers get the same experience location to location. Drive productivity, compliance, and retention with the one mobile app that delivers task management, location audits, communications, mobile learning, crowd staffing and more. Improve Manager Productivity Enable fast, two-way communication, task audits, and workflows between admins, team leads, and employees. Improve Employee productivity. Ensure critical information is read. Instantly reach your whole team in a crisis event. Comply with new health and safety regulations with easy access to updated SOPs. Accelerate Training Share SCORM or xAPI videos help standardize processes, while follow-up quizzes confirm employees understanding. Overcome Language Barriers WorkJam can automatically translate in-line communications into your employees’ preferred language, helping you maximize understanding. Actionable Analytics Get up-to-the-minute data on who is engaged, trained, or completi
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    ZetesAthena Reviews
    Retail solutions in-store to increase your business You can make a significant improvement in your store's processes and on-shelf availability by making some simple changes. ZetesAthena's in-store solution allows you to efficiently manage key tasks and processes so that your stores run more smoothly. Customers are happier. In-store solution that is user-friendly ZetesAthena will equip your store associates with a mobile device that provides real-time information. Workers will have access to a complete product inventory so they don’t lose sales or keep customers waiting. This in-store solution assists with a range of tasks, including goods receiving and inventory management, as well as omni-channel order fulfillment.
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    Allegra Reviews

    Allegra

    Steinbeis

    €40 per month
    Allegra software offers classical project management. You can plan and manage projects either classically, agile, or mixed. Scaled Agile Framework (SAFe) supported. You can use agile methods even when you are working on large projects. Agile with Scrum and Kanban are a premium scrum/kanban tool. For high productivity in software development, use backlogs, epics and user stories. You can also integrate with Gitlab, Gitlab, and Eclipse. Allegra has task management features that allow you to organize any type of process in workspaces. You can organize your workflows and processes hierarchically up to any depth. For postal number areas, product areas, or departments. You can automate workflows with task management software without programming. Automated answering of emails, resubmissions and approval procedures: The task engine and the graphic workflow editor make it easy to automate even complex tasks.
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    OpsCenter Reviews
    OpsCenter is a cloud-based, intuitive, modular solution that retail can use to manage and execute their store tasks and communications. It is cloud-based, so there is no need for software installation or maintenance. The system can be set up, configured, and ready to use in a matter of minutes. Opterus opted for an Operational approach to communications and task execution. The solution was designed to be simple and easy to use, with minimal administration that can be maintained by business users. Opterus' modular approach to retail communications solves all of the problems. OpsCenter does not just solve a few. Opterus has enjoyed strong user acceptance at all levels of the retail business. Upgrades are quick, easy, and free of development. Custom work-flows can also be created without any development effort.
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    Q-nomy Retail Task Management Reviews
    Retail Task Management Q-nomy's Retail Task Management Software is a central server solution that helps prioritize sales efforts of roaming agents at the store floor by assigning tasks triggered by customer activity. These triggers are also used to optimize and manage in-store media channels such as print and digital signage, to improve customer experience and personalize marketing campaigns. The benefits of Solution: Increase efficiency of roaming agents Identify high-value prospects within the store. Increase sales by directing agents towards valuable prospects and improving agents’ effectiveness at the point-of-sale.
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    todo.vu Reviews

    todo.vu

    Kitovu Pty Ltd

    $0/month
    todo.vu combines task and project management with time tracking and billing to provide a flexible, all-in-one productivity tool for freelancers, consultants and teams. Managing any number of client tasks or in-house tasks is made simple. Users can capture tasks quickly, organize their workload visually, delegate, collaborate, and track any time spent on tasks – at any hourly rate. Unlike many time tracking tools, todo.vu tracks time to specific tasks, clients, projects and billing rates. That means teams can work uninterrupted while todo.vu tracks, records and then calculates total costs based on their hourly rates in the background, ensuring accuracy and transparency when billing, invoicing and reporting. Real-time dashboards reveal who's working on what, when, and at what cost, so you can see and understand every minute spent in your business. Share any time, cost or activity detail with clients through beautifully branded billing reports, and raise detailed invoices in minutes. Track team and project progress, and use real data to improve business productivity and profitability. todo.vu is $9 per month per user, capped at $99 per month; every user after the eleventh user is free.
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    Capacity Reviews

    Capacity

    Capacity

    contact us
    Capacity, powered by artificial Intelligence, is the first Work Automation Platform in the world. It automates support for customers and employees. Capacity AI continually learns from your organization and the interactions within your company to automate your helpdesk processes and decisions in real-time. Key Benefits: Reduce costs and increase revenue. A new helpdesk allows you to easily move from tier-0 support to tier-1, reducing the time and money spent answering repetitive queries. Employee engagement can be increased Employees are overwhelmed by emails, phone calls and tickets. Give your team instant access to centralized knowledge so that your support team can concentrate on strategic goals or tasks that require higher-level thinking. Customer satisfaction can be improved Customers have many questions. Customers have many questions. Give them the experience they want with instant answers 24 hours a day.
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    YOOBIC Reviews
    YOOBIC provides a digital workplace that is all-in-one for frontline employees. Our mobile app provides frontline retail staff and business leaders with all the performance tools they need to learn, work, and communicate in one place. YOOBIC's digital task management, streamlined communications, and mobile learning helps to drive operational excellence and dramatically improve the employee experience. YOOBIC solutions are trusted by 300+ global brands, including Roots Boots, Burgerfi and Untuckit, Logitech and Logitech. They also provide real-time visibility into multilocation business execution and customer experience, as well as operational consistency and agility.
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    UseResponse Reviews

    UseResponse

    UseResponse

    $149.00/month/ 2 Agents
    5 Ratings
    All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise. - Community Feedback Software This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps. Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences. -Help Desk for Ticketing The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.
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    Vertask Reviews

    Vertask

    Vertask

    $6 per user per month
    Vertask.com is a cloud-based ticketing and helpdesk management system. Our state-of-the-art solutions will help you solve user requests faster and keep you organized. The complete solution includes ticketing, task management, as well as a knowledge base, asset management, contract management, and much more.
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    Countersoft Gemini Reviews

    Countersoft Gemini

    CounterSoft

    $10 per user per month
    Gemini can solve any number of situations. Gemini's unique project templates allow you to adapt the user interface to your project's taxonomy. The workspace feature allows users to focus on the important data. Gemini's Issue tracking eliminates the need for micro-managing the processing of issues or communication around them. You have control over what information is captured, how it is processed and when notifications are sent. Bugs are a natural part of software development. Gemini Bug Tracking makes it easier to track, manage, and resolve bugs faster. Integrated Testing makes sure bugs don't return. Gemini supports all agile methodologies, including SCRUM, Kanban, and Kanban. You can be sure you don't miss your deadlines or upset your customers with powerful sprint progress reports. Gemini integrates your help desk function with the rest of the organization, so managing problems is easy for you.
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    Sidequest Reviews

    Sidequest

    Sidequest

    $1.50 per user per month
    Sidequest brings together the best of both the worlds and industry-grade problem management to your workplace. You can send, receive, and track your personal and team tasks. You should always have a common understanding of the status of tasks so that you don't need to wonder "Is it done?" Is it still pending Who is responsible for it? What is the deadline? Make use of native Slack threads for communication right within tasks, creating a shared task history that reduces ambiguity and creating a sense of community. Each Slack workspace member should be given a personal task box. You can also set up additional channels to share inboxes - these are great for IT and HR.
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    Rake Reviews

    Rake

    Rake

    $4/month/user
    Rake replaces LiveChat, and other similar chat apps on the internet. Rake replaces Slack, and other similar work messaging apps. Rake is an infinitely searchable, connected chat and messaging platform. Rake is omnichannel-first to allow you to connect with everyone. Live chat on your website can increase lead conversion by as much as 4x according to studies. Rake's customizable chat widgets are easy to implement on your websites and landing pages. They require minimal javascript and don't slow down website load or performance. Plugins are available to most popular CMS and eCommerce platforms. Live visitors to your website can be viewed. This includes visitor geo-location, session duration, page viewed, page viewed, and other useful statistics. When the time is right, create a custom invitation for chat.
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    OMNITRACKER Reviews

    OMNITRACKER

    OMNINET

    $20000 one-time payment
    1 Rating
    OMNITRACKER can be used to adapt processes to meet your specific needs. OMNITRACKER's unique module and application design, as well as many out-of-the box solutions, make it easy to launch. You can easily and flexibly adapt the functionality to meet your needs or create your own workflows. The multi-client OMNITRACKER allows for unlimited scaling. Easy maintenance and updating, as well as a attractive licensing model, guarantee a quick return on investment. Our highly efficient, scalable, and effective solution for IT Service Management (ITSM) is highly efficient. It is based upon the current ITIL standard and integrates with other supporting processes. It supports you at all stages of the project and greatly facilitates planning and control. It can be combined with other applications. You can track all sales projects with our application for the complete process, from lead generation to successful completion.
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    FuseBase Reviews
    Top Pick

    FuseBase

    FuseBase (formerly Nimbus)

    $99
    13 Ratings
    FuseBase allows you to communicate and collaborate with both your team and clients. Create your Organization, and invite your team members to it. Create super documents with a wide range of integration options. Add and manage tasks to your team. Comment on them and chat directly in your workspaces. Empower yourself and your team to complete tasks faster, with fewer meetings and iterations. Nimbus Business gives you more chances to increase your brand awareness. AI can improve your workflow. Nimbus AI is a powerful tool that will transform the way you manage time. Create content from scratch or enhance existing content. Get personalized recommendations. You can benefit from an AI assistant who is always available in your work hub.
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    Traction Retail Reviews
    Retailers often work with young, temporary workforces. This can make it difficult to create a meaningful connection with their brand. Your managers and front-line workers will feel supported and welcomed by an online community that supports them in all aspects of their work, from communication and collaboration to training and operations. Traction Retail, a configurable solution built on Salesforce, connects retailers with their temporary workforce. Traction Retail provides exceptional customer service across all employees, banners, and stores by focusing on performance, self-enablement, and communication. Improve communication and unify operations across stores. Foster relationships between headquarters, key stakeholders, and sales associates. Automated and simple-to-use tools make scheduling, task management, and training easier for both store managers as well as the head office.
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    ThinkOwl Reviews
    Artificial Intelligence + Helpdesk Software = Better Relationships. Multi-channel customer service software fully powered by artificial intelligence.
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    Flowlu Reviews
    Top Pick

    Flowlu

    Cloud Solutions Global FZCO

    $29 USD/mo
    9 Ratings
    Flowlu is your ultimate destination for comprehensive business management. Offering a complete suite of tools for project organization, task delegation, financial tracking, and team collaboration, Flowlu empowers you with complete visibility into your company's operations. Streamlining your business processes, Flowlu serves as a centralized hub where you can efficiently manage all aspects of your operations in one convenient location.
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    MTeamZ Reviews

    MTeamZ

    MTeamZ

    $99 per month
    MTeamZ is a solution that integrates a marketplace with employee productivity. It offers a flexible platform for business communication with a sophisticated chat system. It also has comprehensive CRM capabilities, seamless online payments collection, and efficient tasks management functions.
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    DeskXpand Reviews

    DeskXpand

    DeskXpand

    $14 per user per month
    Companies are finding it increasingly challenging to combine consumer wants and their own aims as customer demands develop. This is not beneficial for businesses nor for their customers. Customers who do not receive prompt replies will not return to your organization. Furthermore, clients are increasingly demanding individualized services these days. Personalization is fast becoming the absolute minimum of customer expectations. Aside from that, support agents are frequently bombarded with repeated questions, detracting them from answering critical inquiries. Support managers are constantly on the lookout for new ideas and approaches to implement in the support department. Manual jobs and disorganized workflows simply add to the never-ending list of issues. We solved the ticketing problem and made life simpler for support managers by developing DeskXpand. DeskXpand is omnichannel helpdesk software designed for small to large organizations. It enables organizations to provide rapid resolutions to their consumers, streamlines assistance, and aids in the development of a customer-focused culture. It connects to your company's CRM software and allows you to handle customer care from a single interface.
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    Natural Insight Reviews
    You can have perfect retail execution with easy-to-use software that is enterprise-class. No development time, no on-premise installation. Our dedicated Professional Services team will assist with configuration, training, and on-boarding so that you can get up and running in a matter of weeks. Regular product updates are available at no additional cost to help you improve your execution. Reduce dependencies between IT and operations. You can spend your time executing exceptional retail programs. Your dedicated account manager will be there to help you get the most out of our software, depending on how your company operates.
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    Pazo Reviews
    Execution is impeded when your team has to use WhatsApp, Email, and other apps to manage checklists, tickets and approvals, documents, and so on. Pazo makes it easy for frontline staff to not have to use multiple apps or be reminded of what they need to do. Field managers complete the process checklist at the time and place specified. No more paperwork! Allow field teams to communicate with HQ teams via their app. Area managers can keep track of field managers and stores while on the go! Command center dashboards that can be customized for the HQ leadership team and periodic review meetings. Get rid of WhatsApp! Built-in chat facility. You can talk to one person or a group of people. Coaching is never-ending. Coach your field teams in ops knowledge and evaluation. Field operations should be automated. When something is not in compliance, everyone will be notified and given timely triggers.
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    Trickle Reviews

    Trickle

    Trickle

    $10 per user per month
    Trickle database enables organization-wide collaboration with views such as list, board, files, and more. Customize your view of tasks and project to fit your workflow. Set up Kanban boards to get a clear view of the direction your project is taking. Group tasks according to priority, status, assignee and more. This will help you stay on top of your project and never lose track. Define properties to transform your daily process into templates. Make it easier to start everything. So you can streamline your workflow and focus on what really matters. Expand an item to a page, where you can have real-time conversations and collaborate on it. Reduce the amount of noise in your communication and speed up the feedback loop.
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    Agile CRM Reviews
    Top Pick

    Agile CRM

    Agile CRM

    $8.99 per user per month
    9 Ratings
    All-in-One CRM All-in-one CRM. Automate sales, marketing, service. Eliminate data leaks and ensure consistent messaging. Agile's latest features and integrations, ease of implementation, great support, and affordable prices are all yours. Cloud-based SaaS service that's mobile-ready, fast, simple to use, and cloud-based. Agile CRM offers a variety of pre-packaged email templates that will give your business the professional, visually appealing look and feel it requires. Look at Agile's email templates and choose the one you like. Then, create your message and automate the send. You can also create your own templates, even if you don't have programming experience. These templates can be customized to include your branding for extra impact.
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    Taskade Reviews
    Taskade is the easiest way to map your workflows from ideas to actions. You can create checklists, mindmaps and kanban boards all from one page. All this is integrated with video chat. Taskade makes it easy to organize your life, whether you're tackling daily tasks, managing a group project or planning a vacation with friends. Taskade allows you to share lists and notes with your team members. Team members can collaborate with each other to edit content in real-time, manage group tasks and brainstorm live over chat. Taskade is available for individuals and teams at work, home, or anywhere else. Automated syncing ensures that your notes and lists are always up-to-date on all devices. Taskade is the all in one collaboration platform for remote teams. Task lists, mindmaps and video chat can help you unleash your team's productivity.
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    Tervene Reviews
    Tervene helps organizations control their daily operations. Our connected worker platform empowers top management and frontline teams to achieve operational excellence through stronger daily management, collaboration, and problem-solving. Our help helped manufacturing and operations leaders like Safran, Mars Wrigley and Lactalis, Siemens and Cascades to digitize their management practices: Gemba walks and daily checks, audits and inspections, operational meetings and digital procedures. Tools: - Knowledge Center (retain and share knowledge); - System Audit (conduct inspections); - Floor Toor/Gemba walks (control operations); - Task Manager (get tasks done) ; - Meeting (run better meetings) ; - Improvement (manage improvement); Dashboard (monitor management performance).
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    Dynalist Reviews

    Dynalist

    Dynalist

    $7.99 per month
    1 Rating
    The best app to outline your best work. Brilliant ideas are captured, developed, and realized. Dynalist is simple and feature-rich. The interface is simple and doesn't clutter up. You only need the tools you need. You can see the demo by yourself. All panes are able to be closed so you can focus on organizing and outlining. Don't be intimidated by the features! They're all there to help you do the best work possible.
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    fabriq Reviews
    The workshop management solution. All your operational data can be captured and centralized. To create a rich and shared field knowledge base, all data from field tours, audits and problems can be combined in one tool. You can connect your teams and increase information flow. Teams save 50% time by completing action plans on time. Dynamic visual management and standardised methods (SIM. QRQC. Gemba) allow you to take control of the entire factory. Take ownership and accountability of your production teams. Our analysis tools make it easy to identify the most common problems, detect performance gaps early, and make better decisions every day. We help you deploy your production sites fabriq, which will ensure quick team buy-in as well as fast results at all levels. Join over 300 industrial teams to accelerate your digital transformation.
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    Opmetrix Reviews
    Specialized Platform for Field Teams CRM, Sales, and Merchandising anywhere, anytime! SAP Business One provides master data, pricing, and inventory levels so that your sales team is up-to-date when they meet customers in the field. Benefits and Features BENEFITS Give your field team the power to succeed You can use a variety of features to perform instore tasks. This includes sales transactions, in-store surveys, objectives, CRM information, photos, and call notes. Opmetrix sales representatives can increase their sales and have access to all the relevant information. Visibility of your field team will increase Opmetrix dashboards give management insight into sales activities, customer visits, and performance trends. Opmetrix uses geo fencing and GPS tracking to provide live reporting as well as activity feeds. This allows management to have a complete understanding of what's going on in the business. Get valuable feedback from the field Take control
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    Aptien Reviews

    Aptien

    Aptien Inc.

    $6.00/month/user
    1 Rating
    One product. Limitless Solutions for Work Management. Over 50 features make managing employees, equipment, contracts and documents so much easier. Let's get started. Let's simplify our lives. Are you looking for an intuitive, powerful work management system that is easy to use? It's here! You found it! Employee Management and Human Resources just got easier. It's a simple and painless way to manage team communication and tasks. Our platform offers outstanding features that simplify company administration and management. Our tools are powerful, fast, and easily accessible from anywhere. They transform everyday tasks into well-organized, efficient, and well-defined processes.
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    Movista Reviews
    Movista's smart retail execution software transforms how stores work. We improve the operation process and workforce management. This gives you visibility and clear communication to your teams... ensuring flawless execution and performance in-store.
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    Projektron BCS Reviews

    Projektron BCS

    Projektron GmbH

    20$/user
    Projektron BCS, a web-based project management program, allows you to plan, organize, execute, evaluate, and invoice projects. The end-to-end solution includes additional tools that complement the classic project tasks. BCS allows you to view the status of your project at any moment. Based on the recording of effort, you can monitor project progress and get a reliable forecast for key indicators. Projektron BCS can be purchased in seven languages and is used by over 850 customers in 16 countries.
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    Apptivo Reviews

    Apptivo

    Apptivo

    $10.00 per user per month
    Apptivo CRM Software helps you attract, engage, retain, and delight more customers. No more juggling among multiple apps. You can manage your customers, finances, and support from your pocket. This will increase your productivity and improve your client relationships. All the following apps are available in one CRM: Invoices and Projects, Work Orders. Orders, Estimates. Help Desk. Expenses reports. An easy online CRM system that stores contacts, reminders and files. You can add more apps to the App Store if your business expands and you require them. You can manage your sales pipeline, keep track of employee activities, close more deals, and monitor employee activity. Track your sales and convert them into invoices quickly to get paid!
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    BoldDesk Reviews
    BoldDesk allows organizations to respond quickly, efficiently and in a personal manner to the customer's questions and problems, increasing customer satisfaction. BoldDesk's automation features can help organizations streamline their ticketing processes, saving time and increasing productivity. BoldDesk team collaboration solutions enable team members to work together to address client concerns. This results in faster resolution times and better outcomes. BoldDesk's dashboards and insights provide real-time information that allows organizations to better understand their support operations, identify challenges and opportunities for improvement, and identify trends. BoldDesk's ticketing and task-management capabilities help organizations manage their support operations efficiently, resulting faster resolution times and lower costs.
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    Sugester Reviews

    Sugester

    Sugester

    $9 per user per month
    Sugester is an efficient and powerful helpdesk that can be used by your business. Long response times can cause customers to lose interest. Sugester helps you sort through all messages, assign people to each question, and monitor their resolution. It's never been easier to provide stellar customer service. Helping customers solve their own problems will cut down on the helpdesk costs. Sugester makes it easy for you to share FAQs, how-tos, and solutions to common problems. Your team may not be required to address every issue. You can save money by publishing help materials online. This will allow you to provide 24/7/365 support. A good helpdesk must monitor customer communications across all channels. Sugester ensures that no customer question is left unanswered. All information is collected and presented to your team in a single page.
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    Re:amaze Reviews

    Re:amaze

    Reamaze

    $20.00/month/user
    Re:amaze helps you build stronger relationships with customers. Re:amaze is a reliable web-based helpdesk that helps businesses support and engage customers through a variety communication channels. Built for high-scalability and robust features, Re:amaze offers a robust set which includes chat, email, and integrations for mobile and social media. Re:amaze also offers key functionalities such as automated workflows and conversation permalinks. They also offer shared inboxes and public help sites. Reporting, FAQs, and satisfaction surveys.
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    Kapture CRM Reviews

    Kapture CRM

    Kapture

    $30/month/user
    Kapture CRM is a customer service platform that allows companies to transform the way they provide customer service. The best features include the ability to automate support and bring together multiple help desk centres into one place. Some of the core features are: * Provide omni-channel support for all customers (calls, email, chat, and social media). * Keep an eye on tickets via Kapture's unified dashboard. * Integrate existing systems with Kapture to work seamlessly with third party apps. Kapture CRM makes it easy to manage customer service operations and reduces the time required to provide customers with the support they need.
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    Zendesk Guide Reviews

    Zendesk Guide

    Zendesk

    $15 per agent per month
    1 Rating
    Knowledge is power. It is powerful to use it. Support teams are the best at solving customer problems and know the best ways to do it. A knowledge base is an essential part of any company's customer service strategy. It provides information such as frequently asked questions, product details, policies, etc. and empowers customers, agents, and other users. Zendesk Guide, which integrates seamlessly with Zendesk Support is a smart knowledge database. It was designed to help you and your team improve and keep your content current, and then serve it to customers before they can say "FAQ".
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    UserEcho Reviews

    UserEcho

    UserEcho

    $15 per month
    You need targeted feedback. Our Forum allows you to create a place for customers to interact openly and productively with you and each others in a structured way. This will increase customer engagement, improve your processes, and enhance brand recognition, according to our statistics. Convert customer conversations into tickets to keep track. All incoming emails can be converted into tickets. Prioritize, categorize, and assign the emails to the right people. To share your knowledge and help with repetitive problems, save your workarounds and best practice into your Treasure Box. Your support team can reduce the time it takes to respond and become more efficient. Every customer deserves your attention. Live Chat allows you to be at the right place at exactly the right time. Start a conversation with people who need your assistance and let them become your loyal customers.
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    GoDesk Reviews

    GoDesk

    GoDesk

    £10/month/user
    GoDesk makes it easy to give your customers the answers they need, faster than ever. Ideal email support tool for startups or SMEs.
  • 49
    Kaseya BMS Reviews
    Kaseya Business Management Solution is the most feature-rich solution specifically designed for Managed Service Providers. Kaseya BMS helps MSPs focus on selling and delivering their services, rather than on non-revenue-generating tasks. The platform supports project management, time and expense tracking as well as finance and billing. It also includes inventory, service desk, CRM, and finance. You can easily create, manage, and resolve all service requests and tickets. Reduce the number and time it takes to resolve IT issues. It is about one-third the cost of comparable solutions. VSA integration allows you to spend less time on billing and tracking to increase your business opportunities. You can resolve tickets up to 40% faster. Your technicians can work seamlessly across tools and have access to the right information whenever they need it.
  • 50
    Gist Reviews
    All the tools you need for a successful online company. All-in-one software that is easy to use for chat bots, email marketing and marketing automation. Gist's all in one platform means you don't have to purchase multiple subscriptions. Your team won't have to switch between multiple tools in order to understand your customers. Chatbots, forms, and automated meeting scheduling allow you to automatically qualify more leads and close more deals. Complete email marketing campaigns can be scaled to grow traffic, convert more visitors, retain customers, and increase conversions. Customers can be assisted in real time with an automated, collaborative inbox and self-service support. You can replace 8+ tools and keep all your products, customers, emails subscribers, and data in one location.