Best Textology Alternatives in 2025

Find the top alternatives to Textology currently available. Compare ratings, reviews, pricing, and features of Textology alternatives in 2025. Slashdot lists the best Textology alternatives on the market that offer competing products that are similar to Textology. Sort through Textology alternatives below to make the best choice for your needs

  • 1
    Social Intents Reviews
    See Software
    Learn More
    Compare Both
    Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
  • 2
    CallTrackingMetrics Reviews
    See Software
    Learn More
    Compare Both
    CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.
  • 3
    Emailgistics Reviews

    Emailgistics

    Emailgistics

    $10 per user per month
    2 Ratings
    Emailgistics is a Microsoft Office 365 team inbox management solution. The powerful workflow and analytics features increase team productivity and help with decision making. Emailgistics allows you to continue working in Outlook and ensures that your email never leaves Office 365. Agents can focus on their tasks by routing emails efficiently. Instead of manually assigning emails, redirect your energy to actually answering them. Tracking will ensure that your team responds to customers promptly and accurately. Automated message assignment will route hundreds of emails to the correct team members in just seconds. Outlook allows you to create individual agent folders. This will ensure that your team never loses or duplicates an email. Avoid emails falling through the cracks. Notify your team before emails become unprofessional.
  • 4
    Userlike Reviews
    Top Pick
    Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution
  • 5
    Alive5 Reviews

    Alive5

    Alive Technologies

    $50 per month
    You can easily manage chat conversations across multiple channels, including bulk and one-to-one. Worldwide, 141 billion messages have been sent via social messaging apps, online chat conversation, and SMS in the last 24 hours. Consumers expect instant messaging from businesses. Alive5 provides a convenient and engaging messaging experience for your audience, whether it's an automated chatbot or bulk broadcast. Alive5 allows your staff to chat and text from their smart phones or laptops using a messaging platform. >> Manage one main number or multiple lines. >> Send bulk or one-to-one texts to a group. >> Compatible with local or toll-free numbers >> Personalized responses based upon visitor responses. >> More effective than forms when it comes to capturing leads >> Send an email to your human staff.
  • 6
    LiveHelpNow Reviews
    Top Pick
    LiveHelpNow is changing the game of customer service one support solution at a time. Omnichannel support tools that will make your agents’ jobs easier and strengthen your brand! • A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools and features include but aren’t limited to intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Thoughtfully designed so you can get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media channels and more. • HIPAA, ADA and PCI compliant and financial grade AES-256 bit encryption • Quick and easy installation. No setup fees or contracts. • Free 30-day trial • Free training and 24/7 support
  • 7
    ITmanager.net Reviews

    ITmanager.net

    ITmanager.net

    $5 per month
    ITmanager.net offers the best enterprise server and network management service. Monitor and manage your critical IT servers anywhere. Supported across all desktops, Apple Watch and devices. ITmanager.net allows you to manage Windows Exchange servers on any mobile or desktop device. You can also add or remove email address from distribution groups and mailboxes. You can also change the user mailbox and view mailbox sizes. You can also set send, receive, and warning quotas. You can also disable or enable both the out-of office auto-reply as well as message forwarding. You can also view message queues and remove messages with NDRs.
  • 8
    DataKnowl Reviews

    DataKnowl

    Complexity Intelligence

    $8 per month
    DataKnowl is a customer service and engagement platform that helps customers build strong, lasting relationships. Over 50 features include Interactive Voice Response (IVR), call forwarding, text messaging, extensions, SIP compatibility, multiple users, and more. A toll-free number can give your company a professional image. DataKnowl is the leader in providing toll-free numbers in over 50 countries. Select the right number for you business. Telephone is one of the most effective and widely used channels for communicating with customers. You can make the most of the telephone channel and offer intelligent AI-based services. Email is one of the most important channels to manage customers' needs. Track requests using tickets and automatically convert emails to tickets.
  • 9
    Snappy Reviews

    Snappy

    Snappy

    $15 per user per month
    Our simplified workflow makes it easier to resolve support tickets quickly. Our simplified workflow makes it easier to assign staff, priority, tags, and categories faster than any other helpdesk. Automate repetitive tasks. With just one click, find tickets. Help customers learn from your knowledge base. You can leverage articles by inserting them into tickets or as links. Your knowledge base can be integrated into your website. You can even style it to match. Snappy Widget allows you to access your knowledge base from any page of your website. Integrate our ticket widget seamlessly into your website to provide customers with elegant support access. With just a few key presses, you can insert pre-written content to support tickets and speed up your response time. Automate the handling of tickets. You can set up conditions to assign, tag and prioritize tickets, and even respond instantly when they are received.
  • 10
    SharedInbox Reviews

    SharedInbox

    SharedInbox

    $5 per month
    Slack allows you to manage customer support and communications. You can collaborate effectively on shared emails such as support@your.domain, without sharing passwords between team members. SharedInbox connects with any email account you have. You can also create a @in.sharedinbox.co account that you can forward to. Simply hit the command SharedInbox/compose to send emails to anyone. Just hit Reply Mail on any email thread. Every incoming and outgoing email creates an Slack Message thread. Tag your colleagues and discuss. Each account comes with a support website that users can use to send and manage support requests. No need to install or update any software. Use a tool that your team is familiar with in Slack. Know when your email was delivered and when it was opened. Slack allows you to view attachments and photos directly. To attach files and pictures to your emails, create a custom signature. You can set a message that will be automatically sent to all your emails once you receive one.
  • 11
    HelpSpace Reviews

    HelpSpace

    HelpSpace

    $5 per user, per month
    Simplify your Customer Support Team. HelpSpace offers many features that will make you love it, including an inbox, flexible self-service sites, and multiple inbound channels. All your channels have one inbox You will receive all messages from different channels in your inbox. This allows you to stay informed about new tickets and other information. Quickly and efficiently reply. You can change the status, assign an agent, or reply instantly to a ticket. Self-Service Sites HelpSpace allows you to set up your content. Multiple self-service websites in different styles: Blog, HelpCenter and Documentation. Self-Service Articles. Just a click away, you can add links to your Self-Service articles. Save time! Unlimited customers. You can have as many customers and tickets as you want. Multiple Channels. Our Pro plan allows you to receive messages from up 5 channels. Intuitive Interface The interface is simple, clean, and easy to use. Get Started In Minutes. We made the process of onboarding simple and straightforward
  • 12
    Qonvo Reviews

    Qonvo

    ChatLogix

    $67 per month
    Are you maintaining a positive customer experience? Get Qonvo free and grow your business one conversation at time. Chat with your customers via WebChat SMS, Messaging Apps and Social Media. All customer conversations can be managed in one place. Qonvo is a multi-channel messaging app that was created with your customers in the mind. Qonvo allows your team to reply to customers in any way they choose. It's as simple as texting your family and friends. Qonvo gives your team the visibility, collaboration, and analytics tools they need to respond quickly to customer inquiries. Watch the magic happen when you give your customers what they want, when they need it. You can efficiently manage conversations in your company's general emails and messaging channels. To prioritize their work, your team can use annotations, conversation tags, and assignments.
  • 13
    WEBTEXT Reviews
    CX Hub is a cloud platform that connects enterprises to customers to deliver a next-generation customer experience. CX Hub allows companies to offer a natural and revolutionary customer experience via voice calls, voice assistants, and their preferred messaging channels. It joins the silos CRM and Contact Center with messaging, AI, journey analysis & data. Contact center messaging: Voice agents can identify and text a caller while they speak, allowing them to contact them in real-time. Agent can also view a complete history all messages sent to and from a caller's phone number. Chat Agents can use their toll-free or toll-free numbers to communicate with customers via SMS or MMS. Customers have the option to move from voice to message and skip being on hold.
  • 14
    Replyco Reviews

    Replyco

    Replyco

    $33 per month
    Take control of your inbox Are you overwhelmed by customer emails? You can centralize your email and increase response rates across eBay and Amazon. Lightning Fast Replies are a great way to grow your eCommerce business. What is the secret to increased sales? Happy buyers = 5-star feedback = Better marketplace relationships Organize. All you need to organize and centralize customer emails across stores and marketplaces. Automate. Automate. Chat Communicate. You can quickly and efficiently respond to messages with email templates and easy access to order information. Reporting. Monitoring performance is key to fine-tune your customer service strategy for stores or teams. Returns / Refunds Replyco can process returns and refunds for your eBay shops. Support Multi-Channel Support Integrations directly with eBay, Amazon and Shopify, Linnworks. WooCommerce, BigCommerce. Gmail.
  • 15
    Chatra Reviews
    Chatbots, live chat, email and social messaging for businesses. Answer questions, solve problems, increase conversions. You can add live chat to your website to communicate with your visitors in real time. Or, you can use messenger mode to reply to messages at your pace. All messages can be managed from one dashboard. Connect your Facebook Business Page and inbox to get rid of switching between browser tabs. A real-time list allows you to monitor visitors who are currently visiting your website. To greet them with a personal message, you can learn their browsing history and where they are located. Chatra will answer questions, clarify concerns, and cross-sell or upsell. We can help you increase the number of orders that you receive and increase your average order value. Bots can be used to collect contact information and other data from visitors, get their consent and boost your marketing efforts. So that visitors can get the answers they seek quickly, you can offer quick options for frequently-asked questions without adding extra work to your team.
  • 16
    Falkon SMS Reviews
    Falkon SMS is a simple, business-oriented texting platform. It includes smart SMS features such as shared inbox, group messaging and keyword replies. Scheduled messaging can also be included. Real-time usage monitoring can also be done. Falkon SMS allows you to add texting capabilities to your existing landline, VoIP, toll-free, MS Teams and MS Teams numbers. Falkon SMS is an alternative to Zipwhip. It allows you to instantly reach customers and drive business growth via modern business texting. Our subscription plans are available to all businesses. There are no setup fees. Our customers love our exceptional customer service. Get a free trial to see the difference!
  • 17
    ChatKlink Reviews
    Live Chat allows you to talk to your website visitors. Unified Communications: Features that make your life easier Multiple channels such as WebSite, Facebook, Twitter can be answered in unified inboxes. Quick Reply. Quick Reply. Simplified reporting. Simplified Reporting. You can close deals directly in the solution. You can make more sales by leveraging real-time conversations. The solution can even collect data offline so you can contact them later. Productive Dashboard. Our dashboard was created to increase productivity for your agents. You can create as many agents you like during the pandemic. There are no restrictions. Integrations Integrate with whatever you need! ChatKlink provides integrations as well as API and Webhooks to allow you to connect to whatever you need.
  • 18
    Helpninja Reviews
    HelpNinja was designed for small businesses who need a simple helpdesk system at a reasonable price. While some helpdesks start simple, they then add too many features or increase the cost. We felt that a help desk should be simple, affordable, and targeted at small businesses with limited funding. Traditional email can be overwhelming. We get a lot of emails, and either we ignore them or we lose track of them. This leaves us with no clear view of which conversations need our attention and which ones are complete from our side. HelpNinja allows you to close a conversation after a reply has been sent. It reopens when there is a reply. All your social messages can be managed from one place with the support of your entire team. One place allows you to manage all your Facebook messages and Twitter mentions.
  • 19
    Abhisi Help Desk Reviews
    It eliminates the hassle and cost of using multiple half-baked products. Abhisi is an all-in-one solution that can boost sales and grow your customer base. You can respond to customers quickly and efficiently on any of the channels they prefer. Abhisi allows you to provide assistance to your customers as quickly as possible to increase trust, satisfaction, and reduce returns, refunds, and churn. There is nothing you need to install or configure on your server. All you have to do is redirect your support emails towards Abhisi, and you'll be on Cloud 9. Support answers are quick and easy to find with pre-defined responses. You now have time on your side. You can answer support questions from any device, anywhere on the globe, and at any time. Intelligent processing can handle messages replies, assignations to team members, sending notifications, and message tagging.
  • 20
    SwiftChat Reviews
    Software for web chat that provides customer support and gives insight to visitors. The Best Live Chat Software To Provide Real-Time Support To Visitors. We provide every feature that will help you build a successful business. Conversations in real-time. Rapid Support Boost Sales. You can customize and use your website for free by signing up. You can access visitor's insights, browsing activity, and user's location to identify potential leads. The panel is easy to use and allows you to supervise your team. You can also engage your audience with the latest analytics. E Chat App Support with Features Other Chat Programs Not Skipping Out. Support for Msg Offline Even if you are not there, help visitors. Allow visitors to leave messages and you will reply when you return. Color, Text, and Design. You can match chat with your web design. You can customize the chat color, design, or text to suit your needs.
  • 21
    SympoQ Reviews
    AI-driven help desk software designed to automate customer service and support operations from a single support portal. SympoQ provides advances support ticketing system with built-in two-way email ticketing utility. Every incoming or outgoing email message is transparently stored in the requests database. Customers and support agents can access a dedicated portal with custom layouts, additional options, and data needed for incident management and requests based on their roles and permissions. It also provides integrated live chat software available via support portal, or via the web help widget.
  • 22
    Askly Reviews

    Askly

    Askly

    €49 per month
    Askly is the best tool for automated, high-quality and multilingual customer service. A well-designed workspace that allows for smooth conversations. It also includes visitor data, analytics, tools for team collaboration, and more. Never miss a chance to encourage more customers to checkout without spending money on retargeting ads. Bring your website, Facebook and Instagram messages to Askly. Respond from one place and on any device. Automate and streamline customer service with real-time translation and quick replies. Askly is the only chat with premium features and full localization, allowing visitors to trust your website and team. Askly opens automatically in the preferred language of your customers and offers real-time translation. Askly was designed to encourage more people to complete transactions on your site by detecting exit intentions and providing personalized offers. Assign conversations, add tags, use internal chat and track the performance of your team.
  • 23
    SupportBee Reviews

    SupportBee

    SupportBee

    $49 per month
    SupportBee's support ticket software allows teams to organize, prioritize, and collaborate on customer service emails. SupportBee's shared mailbox works exactly like email. Your customers will not see us, but we retain the personal touch of email. We offer your team an easy way to collaborate, not unlike traditional email inboxes. We assign tickets to agents and teams. Everyone knows exactly what they're responsible for, and nothing is left out. Our integrated knowledge base software allows your customers to assist themselves. Customers can search for answers without having to contact customer service. KBee integrates seamlessly with our Shared Inbox. This allows your team to insert links to relevant customer service articles when responding to customers.
  • 24
    Cust AI Reviews

    Cust AI

    Cust AI

    $400 per month
    Cust, an AI-powered platform, is designed to increase the efficiency and effectiveness for Customer Success Managers by automating tasks and enabling personalized engagement with customers. The platform uses AI agents who research customers, recommend next best actions, execute these with a single-click, extract conversational insight, correct contact information, and automate data input. This allows CSMs the opportunity to provide high-touch customer experiences to a wider client base, including smaller customers who are often neglected. Email automation is often used to achieve low engagement. Generic, one-to many emails have less than 1% click rate and are unable handle replies. Cust, on the other hand, initiates personalized one-to-one conversation that achieves approximately 30% reply rate and automatically manages responses.
  • 25
    Cloodot Reviews

    Cloodot

    Cloodot

    $39 per month
    Chats and reviews from multiple Google Business Listings, Facebook Pages, WhatsApp numbers, Webchats or SMS numbers all in one inbox. All chats from multiple locations are now under one roof. You can use templates to reply, assign chats team members, and add custom labels and notes for context. Interact with your customers to gain positive reviews. You can manage reviews across multiple platforms using intuitive features and easy access. Get detailed insights to help you make informed decisions. In-depth analysis of your reviews and social conversations with trend graphs, audience leader boards, etc.
  • 26
    OneChat Reviews

    OneChat

    OneHash

    $27 per month
    OneChat is an omnichannel customer service tool. One can integrate it to their website and offer real-time support to their customers. Shared Inbox allows businesses to manage all communication activities from one platform. Interactive Chatbots makes it easy to have smooth conversations with your potential leads. It can be integrated with websites, WhatsApp, Slack and Facebook Messenger, email accounts, API's, and many other services. All this is possible for as low as $27 per month. You can reach us via our chat support portal if you have any questions.
  • 27
    Heymarket Reviews

    Heymarket

    Heymarket

    $49 per month
    Heymarket allows you to communicate with customers via any messaging channel through one shared inbox. Heymarket is a business messaging platform that was designed with teams in mind. It allows anyone to quickly and securely integrate all the tools they use every day to manage customer relations. Your customers are communicating with you via SMS, Facebook, WhatsApp, and other messaging platforms. You should, too. Heymarket's business messaging app allows you to reach customers wherever they are on their phones using omnichannel capabilities. Messaging customers is more effective than any other communication method. Text messaging has an open rate of 98% and a reply rate of over 50%. Heymarket allows you to harness that power at scale by offering a texting service suitable for all businesses. Heymarket combines enterprise-grade security and unparalleled productivity. You can route and assign messages to the correct team member, collaborate in real-time with private messages, see how two-way conversation moves faster, and then you can route and assign messages.
  • 28
    Subiz Reviews

    Subiz

    VietnamBiz

    $9.59 per user per month
    Send targeted messages to the right opportunity and warmly welcome. Automate your welcome messages to greet customers and gather their information to contact and follow. Auto-assign to the correct people, quickly and professionally interact using messages template, media button and product content, emoji, to convert and build beautiful relationships. Synchronize customer data across multiple channels into one central place. Depending on your business model and needs, you can classify customers and divide them into different groups. You can automate your business by creating multiple workflows and customer interaction strategies. This will allow you to deliver a premium experience that is based on tracking behavior. Analyze conversations according to agent, tag, and time to gain valuable insights that will help you improve customer service and increase sales.
  • 29
    SummitAI CINDE Reviews
    CINDE (Conversational Interface & Decisioning Engine), is a conversational AI and machine-reasoning based engine that transforms customer experience by automatically resolving most of their issues. It responds to queries with intelligent personalized messages and uses machine reasoning and sophisticated natural language. It does more than that. It can also understand the intent of an issue, whether it is an incident, a service request, or a query. This helps to ensure that there is no downtime. This allows agents to concentrate on high-impact work and gives them more time. CINDE, powered by AI, is always available to assist customers, no matter what day it may be. CINDE is able to resolve tickets quicker than traditional service desks thanks to its self-service and knowledge driven. A minimum of 30% of service requests are resolved by auto, which results in significant savings. Auto carries the maximum weight of L1 which allows agents to concentrate on high-impact work.
  • 30
    Re:Desk Reviews

    Re:Desk

    Re:Desk

    $99.00/one-time
    Only the most essential features for support teams. Track customer requests like a boss. Contact forms, emails, and orders all work. All your customers' email, Twitter and Facebook requests can be tracked in one place. It is efficient and fast. All requests are converted into helpdesk tickets and sent to the appropriate support team agent. You can download or use the cloud version of these features. The helpdesk solution allows you to manage a lot of customer messages and automatically assign them the correct department or support agent. This will help reduce workload and improve customer experience. Open Source PHP HelpDesk allows you to manage the work of your support agents and increase customer satisfaction. Soon: Reports on reply time. The best way to organize customer support for your multivendor online store is with Ecommerce Ready Customer Help Desk Ticketing System.
  • 31
    Pubble Reviews

    Pubble

    Pubble

    €50 per month
    It's easy to ask questions. Easy to Answer. Pubble is a customer service app that makes it easier for teams to communicate with customers. Pubble allows you to add real-time messaging directly to your website. This allows you to "live chat" with customers and reply when you're available. Pubble will notify your customers via push notification, email, or SMS. The Pubblebot provides instant answers to repetitive questions. The Pubblebot mobile app allows you to answer questions anywhere, and assign them to your colleagues.
  • 32
    RestSend Reviews
    A Whatsapp conversation assistant that efficiently shows your customers, responds to keywords automatically, and takes care of customers. There are not many standard operating tools and the labor cost is high. Users have difficulty understanding the needs of others and the conversion rate is low. Allowing enterprises to optimize operation and transform efficiently. It can be used in the form of text or emoji and link to meet the requirements for personalized welcome messages configuration in multiple situations. Keyword-based auto replies not only make customers feel warm and cared for, but also encourage conversion. One-click reply can be used to solve slow typing and poor communication efficiency. Send mass messages to customers. Keep them coming back with promotions, updates, and more. High open and reply rates.
  • 33
    HelpCrunch Reviews

    HelpCrunch

    HelpCrunch

    $12 per user per month
    1 Rating
    Live chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word.
  • 34
    Recotrust Reviews
    Reviews from customers can increase your conversion rate. Unlimited number of reviews from customers who are buying. Access to all widgets and analytics tools. Get a 2 month free trial to get an idea of the effects. Support and assigned customer success manager. These are three simple steps to increase your conversion rate. We help you collect reviews automatically and only from your customers who are buying. It's easy to set up and you will receive a continuous feed of customer reviews. Our review-tool allows you to easily like, reply and engage with customers. You can display your most recent reviews in your webshop using a variety widgets and trust badges that are implemented with an embed. You can create stylish implementations by using different sizes and models. Reviews can be tracked from the first view to the cart and help customers feel confident that you will deliver on your promises.
  • 35
    Awesome Support Reviews

    Awesome Support

    Structured Markets Group

    $149 per year
    Your wordPress site makes customer support easy. Each action on every ticket is recorded. You are in total control! You can set up automatic emails to be sent on six key events, such as new ticket, ticket reply, etc. You have complete control over all text and graphics. Our premium add-ons give you more email options and event options. Assign tickets to the agent who has the fewest open tickets. Smart-agent is an add-on that allows for more complex ticket routing. You can add custom fields to your ticket forms. Choose from 13 field types, the most of any helpdesk plug-in! For even more power, you can use our premium custom-fields plugin. Integrate complex logic with powerful forms using the Gravity Forms Bridge. What good is a ticket if clients are unable to attach files? Multiple attachments are supported in every ticket, even the free version.
  • 36
    WADeck Reviews
    WADeck, a free embedded WhatsApp CRM Tool, is lightweight and easy to use. It has powerful AI capabilities that can help you quickly increase your sales volume. Features: AI-powered GPT assistant: Optimize your WA workflow with AI powered suggestions. • Intelligent generation of WA messages templates: Input a few keywords and AI will create professional and engaging message content. Automatic Conversation Translation • Broadcast: Send messages to multiple WA numbers at once. • WA status via Web: Directly update and publish your WA status through WhatsApp Web • Custom tabs to organize your WA conversations *Quick replies: Customize phrases or message templates to be used for quick replies • Auto-reply : Intelligent automation tools to handle repetitive conversations • Scheduled messages: Send messages to groups or personal chats at specific dates and times.
  • 37
    SuperSupport Reviews
    SuperSupport transforms the customer service experience by resolving issues automatically, providing intelligent assistance to agents, and generating rich insight from every conversation. SupperSupport AI Agents enable your customers to solve problems, get answers, and take actions through a natural conversational experience. Conversations from all channels, including phone, email, and webchat are routed directly to your inbox, making it easier to prioritize and resolve issues. SuperSupport combines AI intelligence with human expertise to enhance your interactions, break down communication barriers, and unlock unparalleled productivity while delivering exceptional satisfaction. Intelligent and collaborative ticketing allows you to track, resolve and analyze customer issues. This ensures that critical conversations and customer concerns will never be lost again. SuperSupport allows you to automatically resolve customer issues through AI agents who take action.
  • 38
    TextBox Reviews

    TextBox

    TextBox

    $49 per month
    Texting was not possible until recently with landline VoIP and toll free phone numbers. They can now have two-way text conversations using business-class tools. Can your business landline, VoIP, or toll-free number be text enabled TextBox can activate most business landline VoIP and toll-free telephone numbers. Mobile numbers can't because they are text enabled. It takes only minutes to activate your number if it is eligible and verified. If your business's number is eligible for activation, you will need to verify that your business owns the number(s). We can call you at the number to confirm it is yours, and then send you an electronic Letter to Authorize to allow you to activate the number(s).
  • 39
    Calfrenzy Reviews
    Calfrenzy, a free online scheduling software, simplifies the organization of one-on-one or group events across time zones and teams. It offers: Share the links to make bookings easier. Automatic time zone conversion: Reduce confusion when working with global teams. Calendar integration: Synchronizes with popular calendars in order to prevent double bookings. The following are the key features: Book meetings with individuals and groups. Bookings for groups of 1: Ideal for interviews or advising sessions. Group Scheduling: Coordinate meetings across multiple schedules. Manage links with the Chrome extension for quick access and easy sharing. Create events quickly and easily with Simplified Event creation. Calfrenzy scheduling software increases productivity, simplifies scheduling and prevents conflicts. It also improves communication. It offers seamless global coordination and transparent pricing.
  • 40
    Groove Reviews

    Groove

    Groove Networks

    $12 per user per month
    Groove helps you create better customer experiences. Everything you need for your customers to delight, convert, and support them. Groove is here to help you and your team deliver exceptional customer experiences.
  • 41
    Ticksy Reviews

    Ticksy

    Ticksy

    $5 per user per month
    Private tickets are between you and your customers. Public tickets can be viewed by anyone and everyone. This reduces the support load and puts it in the hands of those who are willing to help. Connect your Envato Market account and provide customers with a one click solution to verify purchases before they submit a ticket. Easy Digital Downloads, and Themely Marketplace support purchase verifications. You can create unlimited articles and assign them to one or several categories. This is great for online documentation. This feature is included in Ticksy's standard pricing. Branding is essential. Ticksy allows you to choose a custom domain, add your logo, and customize the colors to reflect your brand. Keep in touch. Each new ticket and reply are subject to email notifications.
  • 42
    Serviceform Reviews

    Serviceform

    Serviceform

    $39 per month
    Better: How to get people. Our unique history is in human-to-human lead generation. We can qualify and convert leads and then manage them easily. Ourly is the easiest and fastest way to schedule meetings and make appointments. For maximum conversion, add to your webpages, emails and conversion tools. Measure and report on booked meetings. Serviceform has worked with more than 200 real estate agencies and developers around the world. What are our customers saying about Serviceform? We provide the best lead generation available to realtors. Our Social Inbox redefines communication across Facebook and Instagram by combining all three. Customers can send messages to their Social inbox and it will automatically go to your account. This ensures that no lead is lost. These leads can then intelligently be assigned to individuals and teams. Chatbots can answer customers' most common questions, book meetings and even prequalify leads, all while you are away or busy.
  • 43
    LINE Reviews
    Free Messaging Available Anytime, Anywhere. You can send free group and one-on-one texts to your friends anywhere, anytime. LINE is available on a variety smartphones (iPhone and Android, Windows Phone and BlackBerry) and your PC. Free Voice and Video Calls You can call your family and friends as many times as you like, for as long or little as you wish. It's easy to stay connected with international friends and family via free voice and video calls. Currently available for iPhone and iPad, Android, Windows Phones, PC (Windows and Mac), as well as LINE Lite for Android. Choose from over 10,000 emoticons and stickers to express your feelings. Sticker Shop: Find original stickers featuring your favorite celebrities and characters.
  • 44
    ‘nflow Reviews
    Do your actual work. Smart space for all your work apps. 'nflow allows you to take back control and saves 2 hours per day. The average knowledge worker spends 4.1 hours per day on email. If you are a Slack user, that's 70 messages per day. The rest are not included. 'nuffsaid integrates all your email, chats, Salesforce, LinkedIn and SMS into a single customizable view. Your AI assistant prioritizes your emails, chats, meetings, tasks, and other tasks automatically. It also eliminates tedious activities such as data entry. You can no longer switch between your task list and email. You can drag and drop messages or tasks into your calendar and then back to your email with 'nuffsaid. No longer are there separate task lists. Convert messages and meetings into tasks and receive auto-alerts when tasks have been due. Are you unable to recall the location of a conversation? You can quickly find all messages, attachments and tasks across all your tools with one search engine.
  • 45
    Kustomer Reviews

    Kustomer

    Kustomer

    $99.00 per month per user
    1 Rating
    Kustomer is a central customer service platform that allows your brand to provide exceptional customer experiences in today's customer-first world. All customer information is available on a single timeline. You can accept requests from anywhere and reply in one thread. A configurable interface to automate repetitive tasks. Kustomer is a company that makes customer service easy, personalized, and efficient. A holistic view of the customer allows you to speed up customer conversations and eliminate unnecessary questions. Agents can easily integrate customer activity and purchase history from all of your systems on the Kustomer timeline. This allows them to have data-driven, actionable conversations, without having to switch screens. Your customers and agents will have the ability to switch between channels during a conversation, allowing them to truly experience omnichannel communication. Agents will always have context to move conversations forward, regardless of whether they are communicating via email, chat, voice, or Facebook Messenger.
  • 46
    Radiance Labs Reviews
    Get exceptional results with 95% open rate and 40% reply rate. For better results, send personalized, 2-way interactions to every message. Radiance platform was built for ecommerce. Integrating with your ecommerce platform allows you to set up personalized marketing notifications such as order status, delivery status, reorders, upsells, abandoned cart, and more. Your customers can place orders via SMS and FB Messenger with our revolutionary conversational checkout functionality. Radiance Conversation Builder allows you to create rich interactive conversations that engage customers, guide them in their interactions and build a relationship. You can either use one of our existing conversation templates, or create your own.
  • 47
    GoDesk Reviews

    GoDesk

    GoDesk

    £10/month/user
    GoDesk makes it easy to give your customers the answers they need, faster than ever. Ideal email support tool for startups or SMEs.
  • 48
    Shopify Inbox Reviews
    Chat is the best way to convert browsers into buyers. Shopify Inbox allows you to manage customer conversations, create automated messaging, and gain insights to help you focus on chats that convert. Shopify Inbox can be added for free. You can customize online store chats, save responses, and much more right from your admin. You can easily communicate with customers and manage conversations from your mobile app or web. You can use metrics in your admin for insight into chat performance so you can plan for growth. Chat with customers online to get insight into what they have in their cart. Chat with customers to share discount codes and close sales. Automatic chat classification can help you identify conversations that could lead to a sale. Make FAQs to help customers find answers to their most common questions about your shipping details, return policy, and other information. To help customers quickly, keep your brand consistent and use saved responses shortcuts.
  • 49
    Telnum Reviews
    To forward calls to any device anywhere in the world, you can buy a local number from one of thousands of locations. To receive and forward sms messages to your mobile phone or email, you can get a sms number from our company. It is useful for anyone who has a business overseas and wants to comply with corporate privacy policies and protect personal data. Toll-free numbers are a number that you can call for free for all your clients. To show your clients you care, get a toll free number so all your clients can call you for free. VIRTUAL NUMBERS- A virtual number is one that works on forwarding solutions. Forwarding can be managed to any mobile, landline, or sip number. Virtual phone numbers allow your business to have a local presence in another nation. The Renaissance was the first time that creativity was recognized as a result of individual abilities.
  • 50
    CarChat24 Reviews
    We help you sell more cars by staffing your chat with real people 24/7. Engaging in purely live conversations is how we uphold your Dealership Brand. Here's a peek. This is an automated message that can be customized according to your suggestion. The visitor can either share his request at this stage, or it will be captured during the chat later. Agent gets the name of the visitor. Agent confirms prospect's availability for a visit. Converting the conversation to a contactable one is perhaps the most important part. We ask them if they have any vehicles that they would like to trade in. This message is sent to move the conversation towards the closing phase. The verbiage can be either standard or custom.