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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aritic PinPoint
Asana
Basecamp
CA Flowdock
Capsule
ClickUp
Customer.io
Desktop.com
FormCrafts
GitHub
Insightly
Integry
Jira
Jira Work Management
Pipedrive
Quickwork
Revamp CRM
Stackreaction
Teamwork.com
Wufoo

Integrations

Aritic PinPoint
Asana
Basecamp
CA Flowdock
Capsule
ClickUp
Customer.io
Desktop.com
FormCrafts
GitHub
Insightly
Integry
Jira
Jira Work Management
Pipedrive
Quickwork
Revamp CRM
Stackreaction
Teamwork.com
Wufoo

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

$78 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

SupportBee

Founded

2011

Country

United States

Website

supportbee.com

Vendor Details

Company Name

Textology

Founded

2015

Country

United States

Website

www.textology.co

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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