Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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InboxAlly
We work with you to make sure your inbox providers don't send spam emails to your email. In just a matter of weeks, our clients have seen their open rates increase by more than DOUBLE! High-engagement recipients open emails and scroll down as they read. This should be done for almost all emails that are opened, as long as the content is not longer than the page. If a recipient takes an email from spam and goes out of their way, it is telling the inbox provider that they made a mistake. Inbox providers will be able to tell if you move an email from the promotions folder into the primary inbox that you don't agree with their sorting criteria. It and other similar emails should go directly to the primary mailbox. It shows that the recipient is interested in your email content. The inbox provider can interpret this as "This email is extremely important, please do not send it to spam."
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Spark Mail
I appreciate your email once more. This is truly the ultimate personal email client. It brings a groundbreaking approach to email management for teams. With its smart email prioritization and noise minimization features, you will have access to the most sophisticated email tools available. Experience the satisfaction of achieving Inbox Zero like never before. Spark smartly elevates your most significant messages, ensuring that emails from genuine contacts rise to the top of your inbox. You can easily pin and respond to these important communications while effortlessly archiving less critical ones in bulk. By limiting notifications to only those emails from your known contacts, Spark effectively reduces the clutter, allowing you to reclaim your mental space for creativity and tranquility. Working collaboratively enhances our productivity, and Spark facilitates seamless email creation, discussion, and sharing among team members. Elevate your teamwork by utilizing the real-time editor to craft polished emails together. You can invite colleagues to engage in discussions regarding specific emails and threads, promoting a collaborative atmosphere where questions can be asked, answers provided, and everyone stays informed. Additionally, streamline your workflow by saving time on repetitive email messages. By using templates, you can send similar emails to multiple recipients efficiently, further enhancing your productivity.
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Sidequest
Sidequest merges the finest elements of effective issue management with your work environment, empowering you to send, receive, and monitor both individual and team tasks seamlessly. With this tool, you can maintain a clear and collective understanding of task statuses, eliminating uncertainties such as whether a task is completed, still in progress, who is responsible, and what the deadlines are. By utilizing the capabilities of native Slack threads, you can engage in discussions directly within tasks, fostering a comprehensive task history that minimizes confusion. Every member of your Slack workspace is equipped with a personal task inbox, and you can easily establish additional shared inboxes in various channels, which are particularly useful for departments like IT, HR, and infrastructure, ensuring streamlined communication across your organization. This functionality enhances collaboration and keeps everyone on the same page, ultimately driving productivity and efficiency in your workplace.
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