Alternatives to Smartnumbers

At VirtualPBX, we offer a comprehensive suite of communication solutions tailored specifically for businesses like yours. This includes our versatile business phone plans, which are designed to be both flexible and scalable, allowing you to customize features such as call routing, voicemail, and conferencing to meet your organization's unique needs. With our contact center solutions, we empower you to enhance your customer service and support efforts through features like interactive voice response (IVR), call queuing, and real-time monitoring. Additionally, our business texting service enables convenient communication with both customers and colleagues via SMS. And if you're looking to transition from traditional analog phone systems, our Airdial Pots replacement solutions offer a seamless move to modern, cloud-based alternatives. Overall, at VirtualPBX, we're dedicated to equipping businesses like yours with the necessary tools to streamline communication, improve customer service, and enhance overall productivity. Get a free demo today!

Fraud.com's aiReflex is a digital risk and trust solution designed to simplify your fraud defences, making life easier for you and safer and fairer for your customers. aiReflex determines which transactions are legitimate in real-time using a multi-layer defence coupled with explainable AI to fight fraud and improve customer trust. Everything you need to eliminate transactional and application fraud, including: - Transactional Orchestration - Adaptive Rule Engine - AI Engine (Supervised and Unsupervised Machine Learning) - Simulation Engine - Dynamic and static lists - Journey-Time Orchestration - OmniChannel Case Management - Centralised Fraud Reporting Contact us at fraud.com on how we can help you improve your fraud defence while reducing costs and improving customer experiences.

Showcaller excels in recognizing genuine caller identities and their locations, effectively managing unknown calls while filtering out spam, scams, telemarketing, and robocalls. This user-friendly Full-Screen Caller ID application is designed to help you swiftly identify incoming calls that aren't saved in your contacts, displaying the true caller ID names of those reaching out to you. With its intuitive auto spam alert feature, Showcaller keeps users informed and protected. The app is supported by a vast database of over a billion phone numbers and boasts a community of millions of satisfied users who rely on it every day. It automatically identifies calls from numbers not listed in your contacts and provides you with the caller's true identity and region. Additionally, it allows for the blocking of known spam numbers and unwanted callers, ensuring a smoother calling experience. The automatic spam alerts notify you of potential fraudulent calls, and the app includes a feature to record both incoming and outgoing calls with exceptional HD quality on both ends. This comprehensive approach guarantees that you stay informed and secure while managing your calls effectively.

Google has released its official phone call application for download, marking its debut. This app simplifies communication with loved ones, allows users to block unwanted spam calls, and provides caller identification for better decision-making before picking up. It also alerts users to suspicious calls, helping them steer clear of spammers, telemarketers, and scammers, while enabling the option to block specific numbers for added privacy. With a robust Google Caller ID feature, users can identify incoming business calls, allowing for more confident responses. Additionally, the Call Filter feature manages calls from unknown numbers, automatically sorting out spam and offering insights about unfamiliar callers. Users can also check their messages easily without dialing into voicemail, as the app lets them view or play messages in any sequence, read transcripts, and manage their messages directly within the app. The user-friendly design ensures that accessing contacts is quick and efficient, requiring just a single tap. This new app aims to enhance your calling experience with useful tools and a seamless interface.

The Scam Shield ™ app, offered at no cost, empowers T-Mobile postpaid customers with various anti-scam features such as scam ID, scam block, and caller ID, and is compatible with both Android and iOS devices. This application allows users to keep track of the frequency of scam likely calls while enabling options to activate scam blocking and report unwanted telemarketing, fraud, and scam calls. Additionally, it provides the capability to identify misidentified calls and manage inbound caller ID settings. Users can also view their outbound caller ID name and permit certain numbers to always come through without being blocked. For those seeking enhanced functionality, premium Scam Shield features can be accessed for an extra fee, which includes the ability to block entire categories of calls, such as political solicitors or telemarketers. Blocked numbers are maintained on the network, ensuring easy transfer to new devices. Users can conduct reverse number lookups for unfamiliar callers, and the app also offers voicemail-to-text services, delivering voicemail transcripts directly to the visual voicemail app or via text message, enhancing your phone management experience. Overall, Scam Shield ™ significantly enhances user control and protection against unwanted calls.

Introducing Hiya, your dependable defense against fraudulent calls and spoofed numbers, complete with an integrated caller ID feature. Say goodbye to annoying spam calls for good by taking advantage of our automatic blocking and free spam alert services. With Hiya, you can easily identify callers, ensuring you always recognize who is reaching out to you. Our phone number lookup tool provides immediate insights into the identity of callers, whether they're acquaintances, robocallers, or scammers. Hiya actively identifies fraudulent numbers, alerting you when a scammer is attempting to contact you. Additionally, our sophisticated spam protection system effectively detects and blocks a variety of unwanted calls, including those from telemarketers, debt collectors, and neighbor spoof scams. With our extensive global database, you receive real-time information about any incoming call, whether from a business, a friend, or a potential spammer, offering you peace of mind with every ring. Trust Hiya to keep your phone free from unwanted disturbances and protect your privacy.

Caller ID - Who Called Me stands out as the leading application for accurately identifying callers by name. This app functions as a comprehensive tool for phone number searches, spam call prevention, and call management, amassing the trust of 30 million users. With its capabilities, Caller ID effectively reveals the identities of unknown callers, providing clear information about who is contacting you. It is designed to block unwanted spam, robocalls, and telemarketing interruptions, offering peace of mind to its users. By displaying the true caller’s name and region, it enhances your calling experience and helps you avoid deceptive calls. Moreover, Caller ID not only identifies unknown numbers but also assists in filtering out potential scams and telemarketing nuisances. By simply installing the Caller ID app, you can uncover the authentic identity of callers, while also having the option to blacklist numbers that you wish to avoid. This feature ensures that any numbers added to your blacklist are automatically blocked, allowing you to effectively eliminate spam calls from your life once and for all. With its intuitive interface and robust functionality, Caller ID - Who Called Me is an essential tool for anyone looking to manage their phone communications more effectively.

Discovering unknown phone numbers has never been easier, thanks to our extensive network of over 50 partnered databases from across the globe. Our skilled engineers have implemented advanced AI technology to guarantee you receive the most precise information available. You can swiftly uncover the identity of an unknown caller before deciding to return the call. Additionally, our application allows you to creatively label your friends with fun tags that capture their essence. With Tags+, you can search for phone numbers without restrictions, ensuring you have access to the information you need. Our service boasts quick response times and reliable number recognition, thanks to nearly two years of integration with more than 50 global yellow pages. Furthermore, you can enhance your friends' profiles with multiple tags, which will become public only after their approval. Tags+ also enables you to securely back up your contacts, allowing for the option to save all your contacts or select specific ones for added convenience. This combination of features ensures you remain connected and organized, making phone number identification a breeze.

Discover the leading app for reverse phone lookup and spam blocking that efficiently identifies spammers and eliminates robocalls. Syncing your contacts has never been simpler, allowing you to uncover the real identity of incoming calls. You can easily search for phone numbers to obtain caller IDs, perform reverse lookups, detect robocalls, and report unwanted numbers to a blacklist. This app empowers users to block spammers, telemarketers, and unwanted SMS messages. With our top-notch call blocker, you can prevent unknown callers from reaching you, ensuring peace of mind. Take control of your phone experience by blocking spam calls and adding persistent spammers to your blacklist with just a tap, making it easier than ever to manage your communications. With Sync.ME, you gain the ability to identify spam calls and telemarketers effectively, ensuring you only engage with the calls that truly matter.

True ID Caller Name focuses on revealing the true identity of incoming callers, providing users with information on the name and location of unknown calls while effectively filtering out spam and scam communications like telemarketing and robocalls. This robust application serves multiple purposes, functioning as a caller ID tool, call blocker, call recorder, and a quick-access contact book, thereby simplifying the process of connecting with your contacts. Specifically designed to identify and block unknown numbers, True ID Caller Name excels in revealing the identity of callers, allowing users to discern who is reaching out to them. Additionally, it provides an option for making prank calls for entertainment purposes. Acting as a versatile contacts widget, this app operates as a mobile number tracker, dialer, number locator, and caller identification tool. With True ID Caller Name, users can efficiently identify calls, trace phone numbers, and pinpoint unknown callers, as well as gain insight into their geographical location. Ultimately, this app enhances the calling experience by ensuring that users stay informed and protected from unwanted interruptions.

Rap Sheet serves as a complimentary reverse caller ID lookup service, allowing users to uncover the true identity of callers in order to guard against spam, scams, and fraud. By simply entering a number into the search feature and logging it in the history, you can safeguard yourself while benefiting from an engaged community that provides warning reports to further shield you from intrusive calls. If you receive a call from an unfamiliar number, Rap Sheet quickly delivers the Caller ID information, helping to identify whether the caller is a debt collector, telemarketer, or an anonymous individual. No longer will you be left wondering about the identity of the person on the other end of the line, as searching unknown numbers will yield results that unveil previously unrecognized identities. It’s important to note that some of these calls may come from prepaid or temporary phone numbers designed to mask the caller’s identity. To enhance your protection, you can contribute to the community by reporting these elusive numbers and sharing information about their intent to maintain anonymity. Users can manually submit details such as first name, last name, phone number, and email, enabling others to stay informed about potential scams and warnings associated with various numbers. This collaborative effort empowers everyone to feel safer and more informed about incoming calls.

Verizon Call Filter is designed to shield you from undesirable calls while allowing you to manage who can contact you. It effectively identifies spam and reroutes high-risk spam calls directly to voicemail, ensuring your peace of mind. This service is available for mobile phones and select standalone smartwatches. Through Call Filter, incoming callers are screened, providing alerts when a number is suspected of being spam, a robocall, or potentially fraudulent. Even if your device does not support the Call Filter app, you can access it via My Verizon. Most Android devices come with the Call Filter app pre-installed, meaning it might already be on your phone. The system generates alerts for suspected spam calls and can automatically block such calls based on their assessed risk level, sending them straight to voicemail. Additionally, users can report numbers as spam and employ filters to prevent other unwanted callers, including robocalls. You have the flexibility to modify spam filter settings whenever necessary. Enhanced features like Caller ID and the ability to block entire area codes grant you even greater authority over your incoming calls, ensuring a more tailored communication experience. This comprehensive approach to call management is vital in today's digital landscape, where unsolicited calls can be a common nuisance.

Effortlessly detect phone calls from spammers, telemarketers, and other unwanted numbers. Simply select a number to add it to your blacklist with just one tap, ensuring you won't be disturbed by unwanted calls anymore! With CallApp, you can also record all your phone conversations, allowing you to save important discussions and never miss out on crucial details. Set any video as your ringtone to evoke cherished memories with each incoming call, and personalize it by selecting a different video for every contact. Furthermore, you can send a WhatsApp message to any number, even if it's not saved in your contacts! Take control of your calls with features like caller ID, spam call blocking, call recordings, and a comprehensive dialer app. Block spam calls by adding numbers to your blacklist directly from your phone book or dialer, ensuring that robocalls from unknown numbers are a thing of the past! Use the phone number search feature to find out "who called me" and efficiently blacklist any spam numbers you wish to eliminate. Now, managing your calls has never been easier or more efficient!

Mr. Number is a call management application designed to effortlessly block unwanted calls while also helping to identify and prevent spam, scams, and fraudulent activity. Users have the flexibility to block calls from specific individuals, entire area codes, or even whole countries. This app effectively halts telemarketers and debt collectors from interrupting your day. With its automatic caller lookup feature, you can check recent calls in your phone's log to determine which numbers to block. Renowned as one of the most effective call blockers available, Mr. Number allows users to block calls from individuals, businesses, and private numbers alike. Additionally, you can read feedback from other users when receiving a spam call, providing a community-driven approach to call blocking. Moreover, the app proactively blocks calls that are flagged as potential fraud or spam, enhancing your peace of mind and ensuring a more secure calling experience.

Discover the details of unknown callers by accessing their contact information and reviewing past communications. The Explore feature provides numerous shortcuts for managing your contacts, including the ability to initiate a call, send a text, compose an email, find their location on a map, set reminders for future calls, save numbers to your contact list, or block unwanted callers entirely. You can prevent nuisance calls with CIA's Call Blocker, which gives you the option to automatically disconnect unwanted calls before they reach your phone or to silence them and redirect them straight to voicemail. With the ability to block all hidden or international numbers, or even specific country codes, you retain full authority over who can contact you. Additionally, CIA alerts you to over 1 million known spam numbers globally, ensuring you stay protected from potential scams and unwanted disturbances. This comprehensive suite of features empowers you to manage your communication with ease and confidence.

An exceptional app for Caller ID and spam blocking, Truecaller has made a remarkable difference in many lives, with stories that highlight its role in aiding law enforcement, thwarting financial scams, and even saving lives. These inspiring examples fill us with gratitude and motivate us to continue our mission. By ensuring that users can connect with the right individuals, whether friends or family, Truecaller empowers you to recognize unknown callers before picking up the phone. Such capabilities not only enhance communication but also foster a sense of security in an increasingly connected world.

Monitor and audit your business caller IDs in real-time to see which numbers are identified as spam or potentially fraudulent, and uphold the reputation of your business caller ID. Recognizing the significance of your business's integrity, we provide full visibility into the success of your outbound calls, allowing you to pinpoint those numbers flagged as spam or scam likely. With Number Verifier, you can stay proactive in managing your communications. Our service enables you to track the status of your phone numbers, safeguarding them from being unjustly categorized as scams. This ensures that your customers can always reach you while boosting your call deliverability and enhancing your reputation. Don’t allow your phone number to become a barrier to customer retention. By utilizing Number Verifier, you can shield your business numbers and ensure consistent communication with your clients. Additionally, you can connect effectively with the right audience by uncovering reassigned or disconnected numbers using our comprehensive reassigned numbers database. This way, your outreach efforts remain efficient and effective, ultimately leading to better customer engagement and satisfaction.

Discover the ultimate Caller ID and spam blocking application that empowers you to manage your calls and messages seamlessly, eliminating telemarketers, robocalls, and other nuisances. With a community-driven spam list continuously refined by millions of users globally, this app stands out as your go-to solution for secure and efficient communication. It serves as a reliable resource for people searches, phone number inquiries, reverse phone lookups, and thorough background checks that encompass public records. Receive immediate alerts for any unwanted calls, ensuring you enjoy real-time protection against robocalls, telemarketers, and fraudulent calls. Additionally, this spam call blocker notifies you before you answer, identifying potential spammers. Effortlessly find individuals and look up phone numbers, including mobile contacts and addresses, while accessing detailed background check reports with simplicity. Embrace a more secure communication experience with this indispensable tool.

Call tracking software to turbocharge your business. WildJar is a call tracking software that helps businesses achieve great success by reducing customer acquisition costs, increasing revenue 10x, and more. It's time for you to manage your inbound phone leads. Find out which advertising channel caught your customer's attention. Are they calling from a previous call? Is the lead worth it? We can answer all your questions immediately. You can analyze what your staff is saying and do the same for you to make every conversation a positive one. Integrate WildJar call data seamlessly into your preferred platforms to complete customer journeys. WildJar's award winning call tracking and analytics platform will help marketers achieve amazing results. WildJar is the most advanced call tracking and calls intelligence platform, helping marketers and businesses optimize and drive more revenue from inbound phone leads. Recording your phone calls will improve sales effectiveness, and assist with staff training and development.

With Eyecon, you can effortlessly connect with your contacts, ensuring that you reach the right person in no time. Forget about switching between different apps—just view and call directly. See all your contacts displayed by their images and preferred communication methods. You can easily track who you're frequently engaging with across your favorite platforms. Eyecon enhances your calling experience by allowing you to recognize who's reaching out even before you answer, showing their name and photo at a glance. By simply tapping the Eyecon icon, you gain access to comprehensive information about the caller, consolidating all your contacts, apps, and communication preferences in one convenient spot. This means that before you answer, you can determine whether it's a potentially engaging conversation or just another spam call. Eyecon delivers a personal touch, making interactions more meaningful, whether with friends or new acquaintances. Plus, it ensures that you’re always prepared for any call that comes your way.

For a secure and reliable telecommunication experience, Whoscall stands out as the ultimate choice! With over 70 million downloads worldwide, it is a highly esteemed application that features Caller ID and blocking capabilities. In addition to its call and messaging services, Whoscall excels in identifying incoming calls and SMS, as well as preventing unwanted spam communications, all thanks to our extensive database containing more than 1 billion numbers. You can ensure you only answer important calls by recognizing who is calling and verifying unknown numbers prior to making a call. To enhance your experience further, remember to set Whoscall as your default SMS application to enable access to the Whoscall conversation page. This way, you can manage your communications more effectively while enjoying peace of mind.

MaskOff is a mobile application designed for both Android and iOS platforms that reveals the identities of callers who appear as No Caller ID or are otherwise unknown. Available in the USA, UK, and Israel, the app utilizes a Call Forwarding feature; when a call from a No Caller ID is declined, it is redirected to MaskOff's services, which then uncovers the caller's number and sends it back to the user via push notification or SMS. This functionality allows users to regain control over their incoming calls and avoid unwanted surprises from unidentified numbers. Additionally, the app aims to enhance communication safety by providing users with crucial information about who is trying to contact them.

The sales telephony platform that will turbo boost your team's results. Ring.io's dialer allows sales teams to make more calls, schedule more meetings, close more deals, and makes it easier for them to do so. Automate your prospecting tasks and unleash your reps' potential. You can easily route calls to the right person in your team using data from your CRM. Never lose a valuable lead or customer. With powerful coaching and training tools, you can increase call connections, increase rep performance, and optimize each dial for better results. Ring.io Pay allows you to accept credit cards over the phone and is PCI compliant. Increase sales, collections and donations.

Received a call or text from an unfamiliar number? We provide a quick and convenient way to trace that number directly from your mobile device. Just enter the phone number into our complimentary reverse phone lookup tool, and you can access information about the caller's identity and location, along with Trust Factor ratings and comments from our engaged user community. Don’t forget to contribute your own insights to assist in safeguarding others, while also earning immediate boosts in your Caller I.Q. points! Frustrated by a relentless telemarketer, a prankster, or a disastrous Tinder match? We empower you to reclaim your phone number's privacy. To further aid fellow users against the same spammers and scammers, please leave constructive feedback on dubious phone numbers in our community directory! Your contributions are vital to enhancing our user community’s fight against unknown and potentially harmful callers. Additionally, you’ll earn sharable Smart Badges and have the chance to compete with others, striving to improve your rank in the community! Together, we can create a safer communication environment for everyone.

Tired of receiving calls from unknown numbers? You can now put those concerns to rest. Thanks to advancements in technology, persistent marketing and unsolicited calls can be easily managed. The I Can Pick It app identifies these calls and alerts you ahead of time, or it can block them immediately. So, how does it function? The app boasts a specialized database that catalogs individual phone numbers along with user ratings. In fact, around 30,000 new ratings are added to this database daily! When an unknown number dials your phone, the app checks its records, and if the number has a negative rating, you'll receive an instant notification. Additionally, if you prefer, it can proactively block the unwelcome call without any hassle. This innovative approach ensures that your phone remains free from unwanted interruptions, providing you peace of mind.

"Calls Blacklist" serves as an effective solution for blocking unwanted calls and filtering SMS messages. With this app, you can effortlessly prevent calls and texts from private, hidden, or unknown numbers that may be bothersome. If you're overwhelmed by persistent telemarketing, spam, or robocalls, then "Calls Blacklist" is the perfect tool for you. Despite its simplicity and lightweight design, it offers robust functionality. All you have to do is add any unwanted numbers to your blacklist. Additionally, this application features a fully functional SMS messaging system, allowing you to send, receive, and manage your text messages seamlessly. You can also handle conversations and eliminate SMS spam all within a single application. Once you activate SMS blocking, the built-in messenger becomes accessible for your use. This app not only allows you to curate a list of spam numbers but also enables you to block spammers based on the content of their messages. Moreover, it’s convenient to export your blacklist numbers to a file, making it easy to import them to another device whenever necessary. This level of versatility ensures that you stay in control of your communications.

We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.

Tellows offers valuable insights to help users distinguish between reliable and potentially fraudulent calls, supported by a global community of contributors. With more than 7 million users each month spanning 50 countries, you can explore information on reported phone numbers and join the community to enhance its effectiveness. To safeguard against unwanted calls while on the move, download the Tellows App for both Android and iPhone, which enables spam protection features. Stay informed about the latest scam tactics and learn prevention strategies through our blog, magazine, and press releases, and connect with us on social media platforms like Twitter, Facebook, and Instagram. As a registered user, you can edit ratings, create a personalized blacklist, and access a range of additional features—all at no cost. Whether for personal use or business needs, our landline solutions are available for purchase in the Tellows shop. Additionally, the Tellows API provides various solutions tailored for developers, and we invite you to become our business partner for exclusive access to our comprehensive database. Tellows proudly extends its services to users in over 47 countries, striving to create a safer calling environment for everyone. By participating, you not only protect yourself but also contribute to a collective effort in combating phone fraud.

Running a contact center presents numerous challenges and can incur significant costs, making it difficult to consistently achieve high levels of customer satisfaction, especially when customers must answer complex questions for verification. Imagine having a solution that not only enhances security but also cuts operational expenses and elevates the customer experience—this is the promise of Omni Authentication, a voice biometrics system. A primary hurdle for contact centers is enhancing the Customer Experience, as customers often feel exasperated when asked to recall PINs, passwords, or account numbers, while agents waste valuable time on security inquiries. With Omni Authentication, these complications are resolved by utilizing the unique voiceprint of the customer to authenticate their identity effortlessly and securely. This innovation leads to increased efficiency in contact centers and a more satisfying experience for customers, eliminating the need for callers to remember their account information or passwords. By streamlining the verification process, Omni Authentication not only saves time but also fosters a more positive relationship between customers and agents.

Knovvu Biometrics offers a fast and secure method to authorize customers by analyzing over 100 distinct voice parameters. The system includes advanced features such as playback manipulation, synthetic voice detection, and voice change detection, ensuring robust protection against fraud. By utilizing this technology, the average time taken for customer authentication during calls is reduced by approximately 30 seconds. This solution operates independently of language, accent, or content, creating a smooth experience for both customers and agents. With its capacity to monitor a multitude of voice parameters, Knovvu Biometrics can identify and authorize callers in mere seconds. Additionally, the system enhances security through its blacklist identification feature, which checks the caller's voiceprint against a blacklist database. Knovvu also boasts a remarkable 95% increase in the speed of speaker identification within extensive datasets, and we maintain a high accuracy rate of 98% for both speaker identification and verification. This innovative approach not only streamlines the authentication process but also elevates the overall security framework in customer interactions.

TNS Enterprise Branded Calling stands out as a top-tier solution embedded within leading wireless networks, offering enhanced calling experiences to more than 300 million users on platforms like Verizon, AT&T, and T-Mobile. By showcasing your brand’s name, logo, and the purpose of the call on the devices of recipients, this service boosts contact rates, lengthens call durations, and gives your brand a significant edge in the marketplace. This innovative solution guarantees that only verified calls benefit from enhanced rich call data, safeguarding your brand from potential spoofing threats while fostering trust among consumers. With a decade of expertise in call identification and branded caller ID services, TNS has managed billions of branded calls for countless subscribers. The platform finds applications across a multitude of sectors, such as healthcare, travel, retail, education, financial services, and insurance, thereby improving customer interaction and streamlining operational processes. In doing so, it not only elevates brand visibility but also reinforces the importance of authentic communication in a digital age.

Quality Voice & Data (QVD) routes calls directly to key carriers, guaranteeing that all calls are authenticated and delivered with complete SHAKEN attestation. Their Trusted Call Completion suite merges superior caller ID verification with immediate monitoring and remedial actions to avert call blocking or spam labeling. To further enhance outbound communication, QVD offers a Branded Calling ID that showcases business names, logos, and call purposes, resulting in an impressive improvement in answer rates by more than 48%. In addition to this, QVD utilizes proprietary technology, sophisticated data models, and user-friendly dashboards to optimize call delivery processes. With a rich history spanning over three decades, numerous patents, and the processing of billions of calls, QVD's offerings encompass local caller ID numbers, elastic SIP trunking, real-time monitoring, caller ID spam remediation, and cloud-based VoIP phone systems. Their holistic strategy not only ensures effective communication but also helps businesses sustain a reputable phone presence in an increasingly competitive market. This commitment to quality service sets QVD apart as a leader in the telecommunications industry.

With the increase in payment channels, the avenues available for fraudsters have also expanded, raising the potential liabilities for banks significantly. The rise of real-time payments, Open Banking, and digital interactions only serves to escalate these issues further. Conventional anti-fraud measures struggle to effectively thwart payment fraud, as they typically depend on numerous static and reactive rules that are inadequate for identifying emerging fraud patterns and often generate excessive false alarms. By utilizing cutting-edge 3D artificial intelligence (3D AI) technology, the NetGuardians platform, known as NG|Screener, provides real-time surveillance of all bank payment transactions, enhancing fraud detection while minimizing false positives. This advanced system pinpoints suspicious payments linked to social engineering tactics or scams, such as invoice redirection, romance fraud, and CEO impersonation, while also correlating these incidents with indicators of digital banking fraud, including eBanking and mBanking sessions compromised by malware or takeover fraud stemming from identity theft. As the financial landscape continues to evolve, innovative solutions like NG|Screener are essential for safeguarding banks and their customers against increasingly sophisticated fraud threats.

To enhance the patient experience by optimizing communication protocols and workflows, it is essential to involve your call centers in the initiative. Hospital call center representatives serve as a vital connection between patients and healthcare professionals across various departments. Our tailored software solutions are designed for healthcare organizations of varying sizes, addressing communication challenges within the industry effectively. Clients who utilize our hospital call center services have seen a decrease in caller wait times, more efficient exchanges with on-call personnel, and better management of emergency calls through the use of 1Call software. Additionally, medical staff benefit from our secure messaging platform, telehealth features, and seamless EMR integrations that not only improve workflow efficiency but also help to alleviate alarm fatigue in busy healthcare environments. By leveraging these tools, hospitals can create a more responsive and patient-centered communication strategy.

Fraud within contact centers constitutes a massive financial issue, amounting to billions of dollars annually. Alarmingly, only one in 770 fraudulent calls manages to reach agents, highlighting a significant challenge. This creates a constant struggle between fraudsters and call center representatives as they strive to outwit one another. In the Interactive Voice Response (IVR) system, about one in 390 accessed accounts falls prey to fraudulent attacks. The repercussions of such fraud not only affect a company’s financial standing but also influence customer satisfaction and overall brand reputation. Pindrop® offers a comprehensive, multifactor, real-time solution to combat fraud, assessing calls made to the contact center by examining various factors including voice, device, and behavior, which enables the detection of up to 80% of phone channel fraud, forecasts potential fraud risks up to 60 days ahead, and provides an extensive view of cross-channel fraud. By assessing call and account risk within the IVR, businesses can effectively thwart data breaches, account takeovers, and fraud across multiple channels. Moreover, organizations can receive immediate alerts about the risk associated with each call, equipping agents with real-time information to identify and manage potentially fraudulent interactions more effectively.

Trust+ is an innovative call recording solution that allows recordings to be shared directly with callers. This service not only enhances customer convenience but also promotes exceptional transparency, reinforces trust, and serves as a significant competitive advantage in the market. Seamlessly integrated with your IVR system, Trust+ empowers callers to decide if they want their conversation with the contact center to be recorded. When a caller selects this option, the conversation is captured and securely stored within the Trust+ platform. Additionally, the caller receives an SMS notification detailing where they can easily access their recording. Trust+ is ideal for any organization prioritizing high-quality customer service, spanning various industries such as telecommunications, utilities, travel, hospitality, logistics, government, finance, and healthcare, thus ensuring a broad applicability across diverse sectors. This versatile tool not only enhances the customer experience but also strengthens the relationship between service providers and their clients.

Monitor over 30 metrics for every impression, visit, click, and conversion, and benefit from comprehensive, real-time analytics across both paid and organic channels. Since 2015, we have maintained 100% uptime, ensuring you avoid click loss and unnecessary traffic waste, with our lightning-fast redirects taking less than 5 milliseconds. Transitioning to PeerClick is seamless, supported by training sessions, live webinars, around-the-clock chat assistance, and migration tools designed for other tracking systems. You can kickstart your campaign promptly with access to over 35 pre-configured traffic options while leveraging built-in Anti-Fraud Protection to detect and eliminate suspicious activities. This feature allows you to block bot traffic sources and provides necessary evidence for claiming refunds. Join the ranks of thousands of affiliates who, on average, see a 30% increase in ROI simply by automating their optimization processes using our AI-driven tools. PeerClick excels in generating real-time reports in under 2 seconds, and no matter the volume of traffic you direct towards it, we are equipped to manage it efficiently. Our redirects achieve a remarkable speed of 2 milliseconds, significantly outpacing the over 200 milliseconds common in other trackers, as delays and slow-loading pages can result in lost traffic, which our fast redirects effectively prevent. Overall, choosing PeerClick means prioritizing speed and efficiency in your marketing efforts.

We are convinced that consumers should have seamless, voice-based access to the organizations they interact with regularly. Parlance provides the tools for organizations to leverage voice technology, allowing customers to communicate in a natural manner and reach the right person directly when they call. This eliminates the hassle of lengthy wait times, confusing menu options, and the need to press buttons on a phone. With the Parlance voice-enabled call routing system, callers can expect quick, straightforward, and user-friendly experiences as they connect to the appropriate department without the common frustrations associated with IVR menus and Automated Attendants. The resulting high levels of user engagement yield immediate benefits and a compelling return on investment. By offering the experiences that your customers crave while enhancing the efficiency of your contact centers, you can satisfy callers, boost agent availability, lower operational costs, and achieve much more. This innovative approach not only enhances customer satisfaction but also streamlines communication processes for organizations.

Companies can provide a pleasant customer experience using voice biometrics authentication without compromising security. LumenVox Voice Biometrics technology screens customers through comparing input voice audio with a collection voice samples ("voiceprints") that have been verified authentic or fraudulent. Each voice is unique, just like a fingerprint. Voice Biometric Authentication is an effective way to verify identity. LumenVox's flexible Voice Biometrics technology is available in any method that you choose. This gives organizations the ability create a seamless and secure process for verifying customers. LumenVox Voice Biometrics creates a better user experience and reduces operational costs. It also strengthens security. Liveness detection is an additional layer of security.

We leverage state-of-the-art technology and sophisticated data analytics to maintain an edge over new fraud challenges. Our commitment is to protect your online platform, guaranteeing a safe and pleasant experience for both your business and its customers. Fraudnetic serves as your reliable partner for cutting-edge anti-fraud solutions specifically crafted for the gambling sector. We implement strong techniques to verify user identities, effectively reducing the chances of fraudulent activities. Our real-time monitoring system identifies suspicious and irregular behaviors, safeguarding financial transactions. We develop customized strategies aimed at risk mitigation, protecting gambling platforms against potential dangers. You’ll have the chance to navigate through Fraudnetic's intuitive interface and witness how effortlessly it fits into your current setup. Moreover, Fraudnetic is designed to accommodate the scale and requirements of your business, whether you are a startup or a well-established organization. With our services, you can enhance your operational security and provide peace of mind to your users.

fcase is an integrated Fraud Orchestrator. This comprehensive approach to fraud management systems goes beyond simple, standalone detection into an enterprise-focused process. This holistic view of fraud data allows for standardising fraud case interactions, fraud operational processes and governance models. It also provides for performance and quality indicators to be normalised. Our next-generation technologies combine different data platforms and collect information from multiple fraud detection sources to manage fraudulent activities at an enterprise level with adaptive analytics. fcase covers all financial crime, risk compliance, and customer care systems. It centralises alerts and events to one enterprise-wide platform for all your fraud investigation reporting and compliance reporting needs. fcase consolidates multichannel fraud data, simplifies management, centralises data analytics, and significantly increases efficiency. To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com.

GrabDefence is a sophisticated anti-fraud technology suite created by Grab, the foremost super app in Southeast Asia, designed to assist businesses in safeguarding their platforms against fraudulent activities. Utilizing Grab's vast data resources and expertise in fraud prevention, GrabDefence provides an all-encompassing solution that incorporates fraud detection, prevention, and management. The platform calculates fraud risk scores linked to users, devices, and transactions to identify activities that pose a high risk. It also enables the application of either predefined or tailored fraud screening rules to ensure real-time protection of applications, along with offering data visualization tools for monitoring rule effectiveness, conducting investigations, and assessing cases. By adopting GrabDefence, businesses can significantly enhance the security of their technological ecosystems and transaction processes, thereby minimizing losses due to fraud and bolstering user confidence. This suite not only empowers organizations to act swiftly against fraud but also equips them with the necessary insights to adapt their strategies over time.

Reverse Lookup is an Android application designed to make it easier for users to determine the identity of unknown callers. With a simple tap, the app scours multiple public directories to uncover the identity behind a mysterious phone number, and if official results fall short, it also taps into user-generated sources for additional information. Once the caller's information is retrieved, users have various options at their disposal, including viewing a map of the registration area, saving the number to their contacts, blocking future calls, conducting further searches on Google or other search engines, and copying data to the clipboard for use in other applications. Due to the absence of a public directory for cell phone numbers, identifying these numbers can be quite challenging. While Reverse Lookup often successfully identifies the carrier of the number, it provides limited information beyond that. It’s important to note that the application cannot track a person's real-time location via their phone's GPS, as the locations provided are solely related to where the phone number was initially registered, ensuring user privacy remains intact. In a world where privacy concerns are paramount, Reverse Lookup serves as a helpful tool, striking a balance between anonymity and information accessibility.

FraudScore is an anti-fraud solution that was developed by a team made up of data scientists, digital marketers, and experts in ad fraud. FraudScore has been trusted by industry leaders since 2016. It works with both desktop and mobile traffic, providing protection against all forms of ad fraud. FraudScore uses a "fraud score" system to determine whether a decision is made. Every install, conversion, traffic source, offer, and other information is assigned a fraud score. This gives an evaluation of the likelihood and severity of fraud and a detailed explanation of fraud patterns. This unique approach allows clients to build strong fraud cases, explain their position for each incident, and also allows for negotiation. FraudScore is a full-stack platform that detects ad fraud at every stage of the ad funnel, from prebid requests, impressions, clicks analysis to installs and conversions scoring.

The CX Hub is an innovative cloud platform that aims to enhance the connection between enterprises and their customers, delivering a next-generation customer experience. This platform empowers organizations to create a seamless and transformative customer interaction through various means, including voice calls, voice assistants, and popular messaging channels, by integrating the traditionally separate realms of Contact Centers and CRM with advanced features like messaging, AI, journey analytics, and data insights. With contact center messaging capabilities, Voice Agents can instantly recognize a mobile caller and send them relevant information during the conversation, while also having access to a comprehensive history of all communications with that number. Additionally, Chat Agents can utilize their designated toll or toll-free numbers to engage with clients through SMS or MMS, providing a versatile communication method. Furthermore, customers are given the flexibility to bypass hold times and shift from a voice conversation to messaging, enhancing their overall experience. This dual approach not only streamlines communication but also increases customer satisfaction by catering to their preferences.

Clients can now authenticate over the telephone in 30 seconds or less. This will reduce costs and time. Voice biometrics allow you to quickly and easily access your clients' data. You can also detect fraud attempts directly. Clients can be verified in just 3 seconds using their voice. Your customers will be able to authenticate themselves using their voice biometrics, instead of difficult-to-remember passwords. Phonexia Voice Verify uses Phonexia Deep Embedings™, a speaker identification technology powered by artificial Intelligence to provide fast and accurate speaker verification. Phonexia Voice Verify, a cutting-edge voice verification tool for contact centers, is designed to enhance them with an intuitive security layer.

With our professional communications messaging service, you can expect a fast, friendly, and focused experience from our expertly trained telephone answering service operators. Utilizing cutting-edge technology, we guarantee consistency, reliability, and security; however, we take pride in maintaining a personal touch that reflects a more traditional approach. When your customers reach out, they will not encounter inconsistent service, language barriers, or disruptive background noise, such as barking dogs. We ensure that calls are directed promptly to the appropriate individual at the right time. No matter the complexity of your needs, we can adhere to your specific protocols to guarantee that calls are routed to the correct person or a designated representative in your office. Additionally, with our answering services at PCMSI, we can conduct basic preliminary screenings of inquiries or issues, which streamlines the dispatch process and minimizes the time and frustration associated with transferring calls within your organization. This way, your team can focus on what they do best while we handle the communication seamlessly.

Join over 500 million users who have already harnessed the power of Group-IB's Fraud Protection solution, utilizing advanced fraud intelligence, device fingerprinting, and behavioral analysis to combat sophisticated digital fraud effectively. Safeguard your business against a multitude of fraud attempts through state-of-the-art detection capabilities. Automate threat responses to minimize the impact of fraud while taking proactive measures to prevent future incidents. Enhance user satisfaction and trust with secure, seamless interactions that prioritize customer experience. Employ automated defense mechanisms to effectively counter AI-driven attack strategies. Traditional methods often emphasize the detection of anomalies, which can lead to an increased number of false positives that mistakenly label legitimate user actions as suspicious, ultimately inconveniencing genuine users and wasting crucial resources. In contrast, Group-IB Fraud Protection adopts a more strategic approach by emphasizing user authentication prior to engaging in fraud detection, ensuring a smoother and more reliable experience for all users. This unique methodology not only enhances security but also fosters a more positive interaction between users and businesses.

The MASCO Services Call Center, a part of Longwood Collective, Inc., ensures that hospitals, educational institutions, medical professionals, and businesses are always reachable by callers, operating around the clock every day of the week. By integrating cutting-edge technology with tailored personal services, offering bilingual support, and providing customized plans, we demonstrate an unwavering dedication to delivering exceptional customer service. One major factor driving healthcare providers to partner with the MASCO Call Center for their overflow needs is our commitment to safeguarding patient confidentiality through the employment of HIPAA-trained medical receptionists alongside encrypted systems. Founded in 1973, the Call Center was created to fulfill the answering service requirements of healthcare facilities and medical practitioners. With a reputation for outstanding customer service, we cater to a diverse clientele that includes prestigious hospitals, local health centers, over 150 medical practices, esteemed colleges, pharmaceutical firms, medical equipment producers, property management companies, legal professionals, and various other businesses, showcasing our broad industry appeal. Our comprehensive approach and reliability continue to foster trust and satisfaction among our clients.

NovelVox’s Agent Accelerator equips agents with a comprehensive overview of customer data, enabling them to deliver a highly customized and efficient service experience. This innovative tool significantly lowers Average Handling Time (AHT) and waiting times, enhances First Call Resolution (FCR), and boosts overall customer satisfaction levels. The integrated desktop interface provides agents with a unified platform for managing various applications, ensuring a smooth interaction for customers. By displaying essential caller information—including the caller's name, address, contact information, past interactions, and ticket status—agents can engage with clients personally and avoid the need for customers to reiterate their queries. With all relevant data readily available, agents can resolve issues more swiftly and effectively, while also collaborating with colleagues for prompt support during customer calls. This ultimately leads to a more efficient resolution process and a better overall experience for both agents and customers alike.