Knovvu Biometrics Description
Authorizing customers is fast and secure using more than 100 parameters of their voice. The solution provides effective fraud protection with features such as playback manipulation, synthetic vocal detection, and voice change detection. Knovvu Biometrics reduces calls that require customer authentication by about 30 seconds on average. Customers and agents will have a seamless experience regardless of language, accent, or content. Knovvu Biometrics monitors more than 100 parameters of the voice and can authorize callers in seconds. It is a language, accent and content-independent system that provides seamless, real-time service. The blacklist identification feature allows the solution to crosscheck caller voiceprints with the blacklist database, enriching security measures against fraud. Knovvu provides 95% faster speaker identification in large datasets. We are confident in our 98% accuracy rate for speaker identification and verification.
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